BlockNova

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Miami Designer Studio, a design studio for architects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BlockNova?

We needed to streamline our process between all our meetings with customers, planning, and project management.

SOLUTION

What was the scope of their involvement?

BlockNova has created AI agents that can take over email and customer triage. The team has delivered a platform to manage our entire company. The platform includes an agent we can talk to on WhatsApp, Telegram, iMessage, and the website. The agent has its own phone number, and we can call it.
The agent is capable of generating complex dashboards, reporting, and monitoring meetings follow-ups visually on Monday.com, which we use for our day-to-day task management. The agent is proactive and can let us know if something is incorrect and fill in what’s missing.

What is the team composition?

We’ve worked with 2–5 teammates from BlockNova.

How did you come to work with BlockNova?

We found them through an online search and a referral. We chose them over other options because they had high ratings, good value for the cost, and were referred to me.

How much have you invested with them?

We’ve spent around $10,000 to $49,999.

What is the status of this engagement?

We started working with them in August 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve drastically reduced the time we spend on creating our morning meetings, taking notes, and sending them. We’ve also reduced the time we spend communicating with customers and colleagues. We’ve saved at least 10–15 hours per week per person. We’ve also improved the quality of our work. We’ve noticed improvements in customer satisfaction and project delivery times. We have fewer complaints, and the architects we work with are very happy.

How did BlockNova perform from a project management standpoint?

They deliver on time. We communicate through in-person and virtual meetings.

What did you find most impressive about them?

Jérémy understands our needs very quickly because of his 22 years of experience in software and AI architecture. He understands our processes, and it translates directly into the workflow they implement in the AI agent.