Blitz Retail

BACKGROUND

Please describe your company and position.

I am the Project Manager of Mercedes-Benz USA

Describe what your company does in a single sentence.

I sell consumer products online through Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blitz Retail to accomplish?

• I hired blitz retail to automate my Amazon store operations, reduce manual workload, streamline order processing, and improve overall store performance.

SOLUTION

How did you find Blitz Retail?

• Online Search
• Referral

Why did you select Blitz Retail over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Blitz Retail were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included evaluating our Amazon store, setting up automation workflows, optimizing product listings, improving order management processes, and integrating tools to reduce manual tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After automation was implemented, I am saving several hours each week on manual tasks. I also saw improved consistency in performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am the owner of a growing eCommerce business and manage daily operations like product sourcing, customer experience, and marketplace performance.

What was your primary form of communication with Blitz Retail?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their approach and how quickly they got my store needs.

Are there any areas for improvement or something Blitz Retail could have done differently?

Overall, the experience was excellent. The only improvement I would suggest is more frequent progress updates.