BlissVector Tech

BACKGROUND

Please describe your company and position.

I am the Owner of Creative Web Designs

Describe what your company does in a single sentence.

Since 2010 we are a website design and marketing company that have worked with clients to develop strategic marketing plans, build custom websites and design print materials needed to take their businesses to the next level. We don’t just create websites, we take businesses online and build foundations for a successful future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BlissVector Tech to accomplish?

• Online Security for Client Sites
• Cyber Security and Malware protection for clients

SOLUTION

How did you find BlissVector Tech?

Referral

Why did you select BlissVector Tech over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BlissVector Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Cybersecurity and Malware Protection for Clients

BlissVector, a leading cybersecurity solutions provider, partners with Creative Web Designs to enhance the cybersecurity and malware protection for our clients. This Scope of Work (SOW) outlines the project's objectives, tasks, deliverables, and timelines to ensure a successful collaboration.

Project Objectives

1. Assess and analyze the current cybersecurity posture of Creative Web Design's clients' web applications and networks.
2. Implement robust cybersecurity measures to protect clients' sensitive data and assets from cyber threats, including malware, ransomware, and other vulnerabilities.
3. Enhance the overall security awareness and preparedness of clients' personnel.
4. Provide ongoing monitoring and incident response services to promptly address any cybersecurity incidents.

Tasks and Deliverables

A. Initial Assessment and Analysis

1. Conduct a comprehensive cybersecurity assessment for each client's web application and network infrastructure.
2. Identify vulnerabilities, weaknesses, and potential threats specific to each client.
3. Prepare individual cybersecurity assessment reports for each client.

B. Cybersecurity Implementation

1. Develop and implement tailored cybersecurity strategies for each client, including but not limited to:
   • Firewall configuration and optimization.
   • Intrusion detection and prevention systems (IDPS) deployment.
   • Malware protection and anti-virus solutions.
   • Regular security patching and updates.
   • Data encryption and access controls.
   • Employee security awareness training.
2. Deploy and configure cybersecurity tools and solutions as required.

C. Security Awareness Training

1. Conduct cybersecurity awareness training sessions for clients' employees to educate them about best practices, threats, and safe online behavior.

D. Ongoing Monitoring and Incident Response

1. Implement continuous monitoring of clients' networks and web applications.
2. Establish an incident response plan and provide 24/7 incident response services to address any security incidents promptly.
3. Provide regular reports on security incidents, vulnerabilities, and overall cybersecurity posture to Creative Web Designs and clients.

This SOW represents the collaborative effort between BlissVector and Creative Web Designs to enhance cybersecurity and malware protection for Creative Web Designs clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vulnerability Reduction:

• Reduce the number of identified vulnerabilities in clients' web applications and networks by at least 30% within the first six months of implementation.

Incident Response Time:

• Achieve an average incident response time of less than 2 hours for critical security incidents, measured from the time of detection to resolution.

Malware Detection and Prevention:

• Reduce the number of malware incidents across all client systems by 50% within the first year of continuous monitoring.

Phishing Awareness:

• Conduct phishing simulation tests for clients' employees and achieve a 20% reduction in click-through rates within the first three months of security awareness training.

Employee Knowledge Enhancement:

• Measure an increase of at least 40% in the scores of cybersecurity knowledge assessments conducted before and after the security awareness training.

Firewall Efficiency:

• Improve firewall rule optimization and performance, leading to a 20% reduction in unnecessary or outdated rules within the first quarter.

Patch Management:

• Maintain a patch compliance rate of at least 90% for all client systems, ensuring that critical security patches are applied promptly.

Security Incident Reports:

• Provide monthly security incident reports to clients, documenting incidents, response times, and remediation efforts, ensuring transparency and accountability.

Client Satisfaction:

• Conduct client satisfaction surveys every six months, aiming for a satisfaction score of 90% or higher regarding the quality of cybersecurity services provided.

Zero Major Breaches:

• Measure success by the absence of major security breaches or data leaks, demonstrating that the implemented cybersecurity measures effectively protect clients' assets.

Cost Efficiency:

• Evaluate the project's cost-effectiveness by ensuring that the cybersecurity measures deployed result in a lower total cost of ownership for clients compared to potential breach-related costs.

Continuous Improvement:

• Implement feedback-driven improvements by tracking and addressing any identified weaknesses or areas for enhancement in the cybersecurity strategy and training programs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BlissVector's project management throughout the cybersecurity and malware protection project was exemplary, characterized by professionalism, effective communication, and a commitment to meeting deadlines.

What was your primary form of communication with BlissVector Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BlissVector Tech's unwavering commitment and tailored solutions were impressive.

Are there any areas for improvement or something BlissVector Tech could have done differently?

I did not find any.