Other Digital Marketing
$10,000 to $49,999
Oct. 2022 - Ongoing

4.0

Quality: 4.5

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"I’m really impressed with how well Black Wave Digital knows their stuff, especially when it comes to Google Ads."

Jan 17, 2023

Financial Advisor, Financial Advisory Firm

Anonymous

Financial services
Blacksburg, Virginia
1-10 Employees
Phone Interview
Verified

Black Wave Digital provides PPC services for a financial advisory firm. The team is responsible running ad campaigns across Google and Facebook. They also help the client with designing creative assets.

As a result of this collaboration, the client has seen a 46% increase in their digital footprint and reeled in new leads. Black Wave Digital leverages their knowledge and technical expertise to ensure quality and timely results. The partners touch base regularly via email and Google Meet.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a financial adviser at a financial advisory firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Black Wave Digital?

We hired them for their PPC services.

SOLUTION

What was the scope of their involvement?

The engagement started with a discovery phase, during which Black Wave Digital conducted an in-depth analysis of our online presence and provided an SEO report, which gave us a better idea of what our digital presence looks like. From there, they proceeded with the work, helping us create and implement PPC campaigns across Google and Facebook.

We work collaboratively with their team in developing creative assets for each campaign. We’re also planning to have them run YouTube Ads for us.

What is the team composition?

We mainly work with three people from their side, including Kara (Account Executive).

How did you come to work with Black Wave Digital?

We found out about them through a recommendation.

How much have you invested with them?

We’ve spent around $12,000.

What is the status of this engagement?

Our partnership started in October 2022, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching our campaigns, we’ve noticed a 46% increase in our digital footprint. As a result, we’ve already generated five leads from Google in just a span of a month.

How did Black Wave Digital perform from a project management standpoint?

They’ve been meeting deadlines, staying on budget, and communicating clearly. Their team uses their own software to allow me to check the performance of our ads. For communication, we mainly interact via Google Meet and email.

What did you find most impressive about them?

I’m really impressed with how well Black Wave Digital knows their stuff, especially when it comes to Google Ads.

Are there any areas they could improve?

They need to have someone on their team who always stays on top of everything.

Do you have any advice for future clients of theirs?

Make sure to define the goals of your project clearly.

RATINGS

4.0

Black Wave Digital

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