Business Consulting
$200,000 to $999,999
Dec. 2020 - Mar. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

“There was never a late pickup or delivery.”

Apr 28, 2021

Former Carrier Sales Representative , Coyote Logistics

Andrea Cozzi

Other industries
Palatine, Illinois
1,001-5,000 Employees
Phone Interview
Verified

Biggtruck Carriers LLC provided freight services for a logistics company. The team made delivery services all across the United States.

Biggtruck Carriers LLC was easy to work with. They usually delivered on time and there were never any issues or accidents. The team was reliable and capable of managing themselves. Biggtruck Carriers LLC is a stress-free vendor that always fulfills its commitments.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was a carrier sales representative at a third-party logistics company that served as the middle person between truck companies and wholesale customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Biggtruck Carriers LLC?

We needed help with freight transport.

SOLUTION

What was the scope of their involvement?

Biggtruck Carriers LLC provided United States freight transport for us.

What is the team composition?

I worked with one person from their team.

How did you come to work with Biggtruck Carriers LLC?

When your performance is really good at my company, they sometimes award you a carrier. Biggtruck Carriers was one of the carriers I was awarded.

How much have you invested with them?

We spent over $200,000.

What is the status of this engagement?

We started working together in September 2020, and we wrapped up in March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were great. Biggtruck Carriers LLC was always able to do the work. They’re very low-key and relaxed. The team was all easy to work with.

How did Biggtruck Carriers LLC perform from a project management standpoint?

They were reliable and managed themselves. The team always made sure they did what was asked of them. It was all very easy.

What did you find most impressive about them?

There was never a late pickup or delivery. They also never had any accidents.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

I’d recommend them to anyone.

RATINGS

5.0

Biggtruck Carriers LLC

Premier transport freight company

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