BeeReal

BACKGROUND

Please describe your company and position.

 I am the Lead UX designer of a B2B commerce software company. 

Describe what your company does in a single sentence.

We're is a global B2B commerce software platform that provides software, managed services, and financing to automate and optimize procurement, finance, and fleet management operations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• UX/UI - Product design

SOLUTION

How did you find BeeReal?

Already a partner

Why did you select BeeReal over others?

Other

How many teammates from BeeReal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Karla served as the lead UX designer for the Integration Portal, where she was responsible for driving the end-to-end user experience, collaborating with cross-functional partners, and acting as the primary UX point of contact for the initiative. Her scope included discovery, workflow design, interaction design, stakeholder collaboration, and iterative refinement of the user experience based on business and user needs.

In addition to the Integration Portal, Karla contributed to several strategic initiatives across the organization. She supported the evolution of the design system by helping define and apply reusable design patterns, contributed to the Design Team website, worked on enhancements within the Management Portal, and provided UX support for the Buyer Portal dashboard experience.

Key deliverables included:

• Leading the UX design and delivery of the Integration Portal experience. 
• Creating user flows, wireframes, prototypes, and high-fidelity designs to support product development.
• Collaborating with Product Management and Engineering teams to ensure successful implementation of design solutions.
• Contributing to the expansion and adoption of the design system through component and pattern design.
• Supporting the design and refinement of the Design Team website.
• Delivering UX improvements and design solutions for the Management Portal.
• Contributing to dashboard and reporting experiences within the Buyer Portal.
• Participating in design reviews and cross-team collaboration to maintain consistency and quality across products

Throughout these efforts, Karla demonstrated strong ownership, organization, and collaboration, helping move multiple initiatives forward while maintaining a high standard of UX quality.

--

Apart from the design efforts BeeReal has been supporting on Development needs in various areas over our 10 years of engagment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The projects Karla contributed to are currently in beta, with select customers being onboarded and actively using the experiences. Early feedback has been very positive, with customers consistently affirming the improvements in overall usability, navigation, and workflow efficiency compared to previous experiences.

Key outcomes observed so far include:

• Positive customer feedback during beta onboarding and review sessions.
• Validation that the redesigned experiences provide a more intuitive and user-friendly workflow.
• Improved time-on-task for key user journeys, enabling users to complete activities more efficiently.
• Strong stakeholder confidence in the direction and quality of the UX solutions being delivered.
• Establishment of a scalable UX foundation that supports future product growth and enhancements.

While broader adoption and quantitative metrics will continue to be measured as the beta expands, the initial customer response has been encouraging and indicates meaningful progress toward improving the overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Karla managed her projects effectively, maintained good communication throughout, and was responsive to feedback and evolving project needs. Deliverables were generally completed on time, and she consistently demonstrated ownership, organization, and a collaborative approach.

What was your primary form of communication with BeeReal?

Email or Messaging App

What did you find most impressive or unique about this company?

The team's responsiveness and their ability to quickly understand both business and project needs stood out. The designers operated as true members of the team rather than external contractors, demonstrating a high level of ownership, accountability, and integration within the organization.

Are there any areas for improvement or something BeeReal could have done differently?

Non

BACKGROUND

Introduce your business and what you do there.

I'm the director of operations for a nonprofit organization. We empower individuals and groups to drive positive cultural change using a science-backed method that enhances cooperation and collaboration.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BeeReal?

We needed support for the development of our back office, a research tool for public use, our marketing efforts, and regular tech maintenance.

SOLUTION

What was the scope of their involvement?

BeeReal has delivered a comprehensive range of digital marketing and product support services. On the marketing side, they developed a robust content calendar aligned with both SEO and business objectives, while also providing practical guidance for promoting content across social media and other platforms. They set up and managed PPC campaigns on Facebook and LinkedIn Ads, crafted a social media strategy to strengthen brand awareness and engagement, and oversaw the regular scheduling and posting of content. Additionally, BeeReal handled email campaigns and newsletters, monitoring key performance metrics such as open rates and click-through rates, and refining strategies based on results.

Beyond marketing, BeeReal contributes significantly to design and product development. They created UI prototypes and refined interfaces based on UX principles, enhancing both a custom made, public facing research tool and the engagement workflow. Their process included gathering real user feedback, translating it into actionable UX/UI improvements, and running test iterations to identify and resolve issues prior to launch.

On the technical side, BeeReal managed a database migration between server platforms and optimized user flows on the ProSocial website to boost engagement. They tested and configured the backend database to ensure stability and functionality, improved UX and UI within the back office, and carries out CRM data integration and testing.

How did you come to work with BeeReal?

We connected with BeeReal at an event. We chose them over other options because of their attention to detail, level of experience, care, and responsiveness.

What is the status of this engagement?

We started working with BeeReal in December 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BeeReal's projects have been successful. We've launched a functioning research tool and back office with no issues or kinks. We've also seen increased engagement rates on social media and through direct marketing emails.

How did BeeReal perform from a project management standpoint?

BeeReal's project management is very attentive and responsive. We communicate via email, Slack, and Zoom meetings.

What did you find most impressive about them?

We have been impressed by their attention to detail, creative problem solving, and thorough execution across every task.

Are there any areas they could improve?

They're great! I don't think there's anything BeeReal can improve on.

UPDATED REVIEW

This review was published on June 6, 2024.

Sage Gibbons
Technology Manager & Research Lead, ProSocial WorldResearch

Austin, Texas

11-50

Jan 2023 - Ongoing

Verified

Project summary
BeeReal has created a user creation and identification system for a collaboration solutions firm. The team has also created a research tool and designed the client’s backend cloud server for data integration.

Feedback summary
The research tool and user creation system have been created, thanks to BeeReal. They’ve also successfully implemented business service integrations for the client. The team has been responsive and adaptive. They’re organized and communicative, enabling them to collaborate smoothly with the client.

BACKGROUND

Please describe your company and position.

I am the Technology Manager and Research Lead of ProSocial World

Describe what your company does in a single sentence.

ProSocial helps foster collaboration within and between groups at multiple scales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• Create universal user creation and identification system to link to web activities
• Design a custom research tool product for automated measurement, analysis and reporting
• Design of backend cloud server to integrate customer data with leads and user ID and sync to CRM and other platforms

SOLUTION

How did you find BeeReal?

Referral

Why did you select BeeReal over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BeeReal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with BeeReal to: 

• Create universal user creation and identification system to link to web activities. 
• Design a custom research tool product for automated measurement, analysis and reporting 
• Design of backend cloud server to integrate customer data with leads and user ID and sync to CRM and other platforms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful creation of: 

• custom research tool
• user profile system
• backend integration with business service platforms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BeeReal is very responsive and adaptive. They helped scope and rescope the project and meet deliverables at regular deadlines. Project management was very clear, organized and like a partnership. We were also able to respond to immediate urgent needs in live use cases, which was extremely helpful.

What was your primary form of communication with BeeReal?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication is superb and collaboration is easy. We are working together to meet the organizational and project needs, combining BeeReal's expertise with our perspective. The resulting products are efficient and effective and stable with room to improve over time.

Are there any areas for improvement or something BeeReal could have done differently?

Based on our experience, I think the way BeeReal works is great for our organization and there is nothing significant that they could have done differently.

Overall rating:  5  

Quality: 5   

Cost: 4.5   

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Strategic Advisor of KoolSpan, Inc

Describe what your company does in a single sentence.

KoolSpan builds secure communications products used by government agencies and enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• Produce high fidelity designs for our mobile and desktop products
• Produce marketing collateral - decks, brochures, and presentations
• Website redesign

SOLUTION

How did you find BeeReal?

• Referral
• I'm a previous customer

Why did you select BeeReal over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• I worked with BeeReal before

How many teammates from BeeReal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged BeeReal in a few separate projects: 

1. A blue-sky exercise to redesign our mobile and desktop UI/UX. We worked with BeeReal designers to explain the requirements and evaluated the various creative solutions they provided. 
2. BeeReal worked with us to jazz up our marketing materials. They worked with us to create a set of slides and a brochure that presents our business in an appealing light. 
3. BeeReal redesigned our website flow and design from the ground up. 
4. BeeReal is working with our Engineering team to refine some of the UI/UX in the current shipping product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Each project had well-defined deliverables that we jointly agreed upon up-front. In one case, it was a set of actionable designs in Figma. In another case it was a completed slide deck and brochure. In a third case, it was a finished website we could deploy to production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BeeReal is simply incredible at managing its projects. Although we typically have one meeting per week, the team is in constant communication, reporting progress, obstacles, and seeking our opinions. They are also flexible - sometimes we've changed our minds mid-stream and need to pivot; when this occurs, BeeReal listens carefully, offers suggestions, and gets to work. We haven't had any late deliverables from BeeReal because they take such care to deliver.

What was your primary form of communication with BeeReal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BeeReal is willing to meet us on our terms - they happily crafted their work to our budget, learned everything they could, and got to work. They are respectful to us, but are unafraid to voice their opinions when they differ from ours. BeeReal's independent voice has made them more of a partner than a consultant.

Are there any areas for improvement or something BeeReal could have done differently?

I've got nothing here. We've been completely satisfied.

BACKGROUND

Please describe your company and position.

I am the Administration Assistant of Instituto de promoción de la carne vacuna argentina

Describe what your company does in a single sentence.

It promotes the domestic and foreign consumption of Argentine beef, as well as promoting and enhancing improvements in the meat production chain.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• Develop a tax collection system that adapts to the particularities of the sector
• Improve post-collection control

SOLUTION

How did you find BeeReal?

Referral

Why did you select BeeReal over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from BeeReal were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a web-based tax collection system, which includes a public site and an administrator site.

Public site:

-Registration

-Generate sworn declarations

-Generate payment orders

-Consult payment history and establishment/user data

Administrator site:

-User module (registration, modification).

-Administrator module (administration of users and establishments, administration of DDJJ and payment orders, administration of financing plans).

-Accounting module (creation of financing plans, integrations with electronic and banking payment platforms, reconciliation of slaughter declarations with government reports)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly pre-deliveries with demonstrations were carried out. We also held weekly virtual meetings to evaluate progress and adapt the development steps to our needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was excellent, and everything was completed in a timely manner as agreed. Response time was practically immediate for queries, orders, etc.

What was your primary form of communication with BeeReal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team. It was a very pleasant experience to work with them, they were totally focused on our needs, always with a very pleasant treatment and at the height of our needs.

Are there any areas for improvement or something BeeReal could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Head of Digitalisation of Target Global

Describe what your company does in a single sentence.

Empowering growth by investing in transformational technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• Manage and maintain investor portal
• Develop investor portal where required

SOLUTION

How did you find BeeReal?

Referral

Why did you select BeeReal over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Other

How many teammates from BeeReal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an investor portal developed to a standard, however, the scope adjusted and we needed to ensure we could maintain the platform with iterative development. The priority was to maintain and ensure stability, BeeReal were able to maintain while also developing key aspects as they came up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Internal reliance on the platform, which was not there before. Operational improvement for the teams on methods to deliver information to investors, which was very manual before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to needs and requirements. Items delivered on time and in budget, focus was on getting the UI/UX right first before building, which meant that the build was as expected and did not need revision once developed.

What was your primary form of communication with BeeReal?

Virtual Meeting

What did you find most impressive or unique about this company?

Ability to adjust and be cognisant that scope changes and sometimes quicker than expected. Team calls were always relaxed, and we felt like we were all striving towards one goal as part of a team.

Are there any areas for improvement or something BeeReal could have done differently?

None that come to mind

BACKGROUND

Please describe your company and position.

I am the COO of KoolSpan Inc

Describe what your company does in a single sentence.

MIlitary-grade secure communications in private environments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeeReal to accomplish?

• Application User Interface
• Company Website

SOLUTION

How did you find BeeReal?

• Referral

Why did you select BeeReal over others?

• High ratings
• Referred to me

How many teammates from BeeReal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New graphical design for KoolSpan Applications and KoolSpan Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Innovative and modern graphical design
• respect of timing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant synced project management, the deliverable timings have been respected as well as the targets

What was your primary form of communication with BeeReal?

• Virtual Meeting

What did you find most impressive or unique about this company?

Their graphical and organizational skillsets were unique

Are there any areas for improvement or something BeeReal could have done differently?

not for the scope of our engagement