Beacon.li

Beacon.li is a cutting-edge Digital Adoption Platform (DAP) built to simplify how users interact with complex software. Our mission is to make digital products easier to use, faster to adopt, and more self-sufficient—without the need for constant hand-holding or high support costs.

Modern software, especially in domains like SaaS, ERP, HRTech, and BFSI, often overwhelms users with complex workflows, layered navigation, and steep learning curves. That’s where Beacon.li comes in. We provide an AI-powered in-app guidance system, a universal search experience, and a no-code/low-code builder that helps product, support, and onboarding teams guide users at the right moment, in the right place—inside the product.

Our AI Product Assistant proactively answers user questions, while our contextual tooltips, walkthroughs, and smart search empower users to solve problems on their own. The result? Up to 80% reduction in support ticket volume, faster onboarding, higher feature adoption, and ultimately—stronger retention.

What sets us apart is our focus on being both powerful and lightweight. Beacon.li doesn’t require heavy developer involvement or long implementation cycles. Teams can launch effective guidance flows in hours, not weeks.

We’re trusted by forward-thinking companies that care deeply about their user experience and want to scale their support without scaling costs. Whether you're aiming to improve product adoption, reduce churn, or shorten the time to value, Beacon.li gives you the tools to do it—seamlessly.

We’re growing fast and expanding our integrations, AI capabilities, and analytics to deliver even deeper insights and more personalized user experiences.