Beaconcross Technologies

BACKGROUND

Please describe your company and position.

I am the CEO of IndiRepair

Describe what your company does in a single sentence.

We are a laptop repair service providers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Beaconcross Technologies to accomplish?

• Chatbot integration

SOLUTION

How did you find Beaconcross Technologies?

Referral

Why did you select Beaconcross Technologies over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Beaconcross Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They were requested to integrate a chatbot in our website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Streamlined lead generation process for us

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team was very humble and kept me in the loop at every stage of the process

What was your primary form of communication with Beaconcross Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their product (chatbot) is something that isnt available in the market and the team is very humble

Are there any areas for improvement or something Beaconcross Technologies could have done differently?

Cant think of any