Web Development
Less than $10,000
May - June 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They always checked every little detail with me to ensure everything was as I wanted it.”

Jun 2, 2021

Owner, Evgeni Evgeniev

Evgeni Evgeniev

Other industries
Bulgaria
1-10 Employees
Phone Interview
Verified

Balkan Software Studio provided custom web development for a hand-engraved glass company. The team continues to provide support and updates if needed.

Balkan Software Studio closely followed the project’s requirements, and their attention to detail set them apart from other providers. The responsive team demonstrated top-tier development skills. Customers will benefit greatly from working with Balkan Software Studio.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a hand-engraved glass company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Balkan Software Studio?

We hired Balkan Software Studio to update our old website.

SOLUTION

What was the scope of their involvement?

The Balkan Software Studio team made a custom update of my old website. They also continue providing support on any updates that the website might need.

What is the team composition?

I worked directly with one person, but 2–3 other people were involved in the project.

How did you come to work with Balkan Software Studio?

A friend referred them to us, so I checked their website, and I liked it. They were very professional at providing all the information I requested.

How much have you invested with them?

We spent about $200.

What is the status of this engagement?

We worked on this project from May–June 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was satisfied with their work; I would work with them again.

How did Balkan Software Studio perform from a project management standpoint?

We communicated mainly via email and phone calls. They always checked my availability whenever they needed anything, which was very important for me as I’m usually busy.

What did you find most impressive about them?

They always checked every little detail with me to ensure everything was as I wanted it.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

They’ll deliver exactly what you request.

RATINGS

5.0

Balkan Software Studio