Aumne AI

Aumne.ai is an AI-native Service Lifecycle Management platform that helps enterprises transform legacy customer service systems into intelligent, continuously evolving conversational experiences.

Enterprises today operate on decades-old IVRs, fragmented workflows, and siloed support platforms. Modernizing them is slow, services-heavy, expensive, and risky. Aumne changes that.

Our platform automatically discovers, analyzes, designs, builds, and governs conversational services across voice and digital channels. We help organizations transform legacy IVR systems from platforms like Avaya, Cisco, Genesys or any other CCaaS platform into modern AI-driven experiences on Google Dialogflow, Amazon Connect, and other ecosystems up to 5X faster, with 70%+ automation across the lifecycle and 3X ROI.

Unlike traditional bot-building or consulting-led approaches, Aumne provides a platform-led transformation model. We bring visibility into what exists, identify what works and what does not, and enable outcome-driven redesign with built-in governance and continuous evolution.

Aumne supports enterprises, GSIs, and BPOs in moving from reactive systems of record to proactive systems of work where AI assists, recommends, and increasingly orchestrates service delivery responsibly.

Our mission is to empower companies to focus on their core business while we automate how customer services are built, managed, and evolved.

We are Google build partner.

Our leadership team has 100+ years of experience in building and managing contact center solutions, IVR, Conversational AI, enterprise SaaS platforms.

Reimagining Service Lifecycle Management with AI.