Ateric Translations

BACKGROUND

Please describe your company and position.

I am the Programme Officer of TradeMark Africa

Describe what your company does in a single sentence.

It's a regional development agency that supports trade facilitation and economic integration across Africa.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ateric Translations to accomplish?

• Provide simultaneous interpretation in English-French and English-Swahili language pairs
• Translation of documents and compilation of workshop reports in different languages i.e. English, French and Swahili

SOLUTION

How did you find Ateric Translations?

Referral

Why did you select Ateric Translations over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ateric Translations were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Provision of translations and interpretation services throughout the workshop Set-up of instant translation equipment. Submission of final workshop report  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their work has consistently met high professional standards. Translations were accurate, contextually sensitive and were ready for immediate use. The interpreters demonstrated excellent command of the subject matter and smooth delivery of the workshops. Their approach to document translation has been that of a strong attention to detail and the ability to handle complex technical content without losing clarity or nuances.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arteric has delivered our work under very tight timelines without compromising on quality and professionalism. The interpreters are very adaptive and managed to provide support to in-person and hybrid meetings flawlessly.

What was your primary form of communication with Ateric Translations?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical understanding of the assignment, the professionalism of the entire team and the collaborative nature of all their staff. We have never had any complaint raised against their work at any time.

Are there any areas for improvement or something Ateric Translations could have done differently?

Yes, perhaps broadening their interpreter network to incorporate more languages especially Portuguese as our programme work is expending into such countries like Mozambique and Cape Verde, which speak Portuguese.