Atempora Estudio

BACKGROUND

Please describe your company and position.

I am the CEO of Mel-Mor

Describe what your company does in a single sentence.

Dedicated to the creation, design, and maintenance of websites

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atempora Estudio to accomplish?

• Allow clients to schedule interior design consultations from the site, without coordinating everything through messages.
• Resolve doubts about measurements, materials and delivery times on the product page, before the customer has to ask.
• Launch Mel-Mor's first online store for customers to buy its best-selling furniture directly, without depending only on visits to the showroom and orders by WhatsApp.

SOLUTION

How did you find Atempora Estudio?

Online Search

Why did you select Atempora Estudio over others?

• Good value for cost
• Referred to me

How many teammates from Atempora Estudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My project succeeded in achieving the expected results, as every section of the service was addressed perfectly, with clear objectives and limitations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Online orders went from 0 to 38 in the first 30 days following the launch, with an average order value of US$640.

The brand saw an increase in the number of projects, as well as in customer interest and engagement—generating revenue that was double or even triple what it had been prior to the partnership with Atempora.

The conversion rate reached 1.4% in the first month, exceeding the 1% target that had been set.

Inquiries via WhatsApp regarding measurements and shipping dropped by 45% after size charts and a delivery estimator were added to the product pages.

Customers scheduled 22 interior design consultations using the new form during the first month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atempora worked in a timely and proper manner, aligned with our needs and requirements; they maintain excellent communication and are always clear about dates, limitations, and potential setbacks.

What was your primary form of communication with Atempora Estudio?

Virtual Meeting

What did you find most impressive or unique about this company?

An organized way of working, a professional-grade enterprise steered by young people, creativity, a constant modernization of ideas and work methods, and growth in every area.

Are there any areas for improvement or something Atempora Estudio could have done differently?

Probably not; throughout my project, everything unfolded in the best possible way.