Artjoker Software

BACKGROUND

Please describe your company and your position there.

We are an animation studio. We connect brands and people through animated video content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We looked for the partners whom we can outsource software development services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I contacted several different software development houses regarding my project and Artjoker proved highly engaged and quick to answer my query. Within a few hours of contacting them, we set up a meeting to discuss our request in detail.

After the initial meeting, at which they showed a good understanding of my needs and professionally answered all questions, an estimate was prepared. I decided to start my cooperation with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Artjoker was responsible for the full cycle development. We gave them basic requirements and started SRS development. In parallel with Business Analysis we created UX prototypes. Further stages were UI design, frontend and backend development. I got direct access to the project and was able to provide constant feedback on the progress.

How many people from the vendor's team worked with you, and what were their positions?

Initial collaboration was with a business development manager with whom I agreed on general conditions. This same person was always my contact for administrative and financial matters.

Artjoker provided us with a Scrum master who was in touch with us during whole project. We planned backlogs, sprints and had daily meetings and sprinnt’s retrospectives. The interaction process was efficient and smooth. At first stages we were collaborating with BA, 2 UX/UI designers and an Art director. Also we were working with development team.

It was 2 Backend and 2 Frontend developers with team leads and CTO. All ten contact points at Artjoker were good for cooperation/.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received a high-quality product. Our team is happy to have experience of work with Artjoker company. We will be in touch and continue cooperations with them.

Describe their project management style, including communication tools and timeliness.

I find that our cooperation was so successful because both sides knew their part of the work. We were clear about what we wanted and they have the right capacity to bring it to life. For this reason, our communication was clear and effective. Design and development departments were performing without delays. All agreed deadlines were reached.

What did you find most impressive or unique about this company?

At all stages of the project, we felt Artjokers' involvement. The team was responsive to our requests and usually offered us valuable solutions.

Are there any areas for improvement or something they could have done differently?

From my perspective, I have no concerns about the work and performance demonstrated.

BACKGROUND

Please describe your company and your position there.

I'm a CEO at AnyforSoft

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We had a major project for a telemedicine company. We were looking for a company that would help us with the development of technology at Node.js.

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

We found Artjoker at Clutch. They had a lot of positive feedback from customers about their professionalism and work experience, so we decided to give it a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They divided the work into separate tasks and milestones, implemented recurring sprints using the Scrum methodology. We discussed the details of the project (technical part) and the team created the architecture of the project and built a clean and good structured code.

How many people from the vendor's team worked with you, and what were their positions?

We had communication with PM, key account manager and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the beta version was successfully finished we started collecting feedback and checking performance. At all stages of development, the developers were highly involved.

Describe their project management style, including communication tools and timelines.

We had communicated via email and e-meeting (Google hangouts). I constantly received reports daily and weekly reports about work progress.

What did you find most impressive or unique about this company?

I was really impressed with their communication skills. They were in touch all the time and answered really quickly.

Are there any areas for improvement or something they could have done differently?

We were really happy to work with such an amazing team! I highly recommend Artjoker Software to everyone, they are skilled, hard working and have a very good price list.

BACKGROUND

Please describe your company and your position there.

Startup "Systemator". We`re implementing business management tools. My position is CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We needed to develop a constructor for building an organizational structure. We had the UX. The development had to be on the vue.js framework

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

Guys know how to work with Vue.js framework

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed the project. From the beginning of the project, Senior front-end developer worked with us. Then we were turned over to Middle front-end developer. He is also a good specialist.

At first, it was difficult to set up a common understanding. But later we told the team about the problem and everything got better. Some parts of our project are very difficult to develop. ArtJocker has reworked them several times. But they did everything well enough.

How many people from the vendor's team worked with you, and what were their positions?

80% - front-end developer 10% - other front-end developer (Senior) 10% - other

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had one request to the team. The team solved it and helped us resolve other requests (not related to the main request). They are extremely proactive and try to do more than we expect. They helped us set up the server, solve problems in other projects, and helped us with good advice.

Describe their project management style, including communication tools and timelines.

They maintain a business relationship and they are competent in problem-solving. They accept feedback constructively.

What did you find most impressive or unique about this company?

Proactivity

Are there any areas for improvement or something they could have done differently?

Pay more attention to establishing interaction at the start of the project

BACKGROUND

Please describe your company and your position there.

I am an executive staff. We are a digital marketing agency based in Los Angeles. Our services include digital marketing solutions including web development, online advertising, and consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We have been partnering with Artjoker for more than two years. We needed help in ongoing web projects that our internal team started but we were not able to complete because of limited resources. We wanted a team that would work dedicatedly to a project assigned. These projects included web development for our custom website projects.

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

We were choosing among 3 other external vendors and we opted for Artjoker for the expertise and experience of professionalism. It is very crucial for our company to work consistently on a project. The team from Artjoker was very much stable and consistent with the staff we were working with. They are also always available for communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Projects vary, from web projects to web apps. It includes PST to HTML, back end coding, and development, plugin customizations, and more. We have successfully completed 2 web app projects which we embedded UX, prototyping, and development.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager plus web developers who were assigned as full-time staff to our organization.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Artjoker greatly improved profitability and allowed us to get more bids for work at a lower cost.

Describe their project management style, including communication tools and timelines.

We've had daily meetings with team members to discuss priorities and touch-based on the previous day tasks. There was also a central project manager assigned to us.

What did you find most impressive or unique about this company?

The team we worked with a top-notch. We were impressed with their expertise and ability to understand what we wanted and fulfill what we envisioned.

Are there any areas for improvement or something they could have done differently?

We sometimes experienced technical issues with calls, but it could just be a simple connection or hardware issue.

BACKGROUND

Please describe your company and your position there.

CEO of Unit.City Kharkiv

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We needed a website for our space so that visitors and prospective guests could find a lot of useful information for themselves. The main goal is to create a convenient and easy-to-use site.

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

Artjoker was advised as a reliable provider of mobile and web development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As soon as I contacted the company, they asked me and clarified which sites I like (provided references), the development team advised me the technologies to choose from, the designers checked the design details, and then the team got down to work.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, a development team, as well as a design team and BA specialist worked with me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All agreed details have been followed. The team did their job 100%. I'm really satisfied.

Describe their project management style, including communication tools and timelines.

With me at any time been in contact the project manager, and I'm grateful for the highest service that I had.

What did you find most impressive or unique about this company?

The team was highly-skilled and they valued the customer greatly. They were always ready to provide the highest level of service.

Are there any areas for improvement or something they could have done differently?

I think the approaches depend on the project, but I was surprised at the quality of the services provided.

BACKGROUND

Please describe your company and your position there.

I'm CEO of the remote IT solutions company, Rivo.Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We had a client who wants to develop app for their ecommerce brand. Our team need to hire 1 more React Native developer and we had be able to involve Artjoker team as a technical partner.

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

We've looked at the React Native vendors for possible collaboration. Based on the results, Artjoker was preferred due to their fast response with a well-formed proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed all the details of the project and got down to work. We had a specific request for a React Native developer and the guys from Arjoker did a great job of closing that request. This project is was quite a lot of time, but in the course of any defects or there were no conflicts.

How many people from the vendor's team worked with you, and what were their positions?

Project manager, 2 React Native developers and CTO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was successfully completed on time with a high level of technical competence. The app works great and we never got any negative reviews (which I think can be considered positive).

Describe their project management style, including communication tools and timelines.

The project manager sent us updates on the work every week, which we really liked. We contacted via Slack, Skype and email. Project process management was carried out in Jira.

What did you find most impressive or unique about this company?

Communication style. They really care about their job and want the client to feel comfortable.

Are there any areas for improvement or something they could have done differently?

Can't think of any at the moment.

BACKGROUND

Please describe your company and your position there.

I'm a freelancer and I have a huge ecommerce project. I had need to build design for this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software?

We needed a highly professional UX/UI design that would be oriented and understandable for local use. Artjoker was the right company to hire. They completed the entire design and did successful testing.

What were your goals for this project?

The main goal for us was to develop a new market place specifically for users from Israel.

SOLUTION

How did you select Artjoker Software?

Some of my previous customers recommended Artjoker as a really good partner for creating marketplace.

Describe the project in detail.

I had a client, who would like to develop a marketplace for Israel and I needed to provide them with beautiful UX/Ui design for this project. At all stages of work the Artjoker team supported and clarified the details. It's really great to work with professionals!

What was the team composition?

I had working with PM and high skilled designers, who recommended some details on all stages of project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Artjoker was able to provide a highly professional service and helped to create a better strategy for the project.

How effective was the workflow between your team and theirs?

We were having meetings 4 times a week to discuss progress, all corrections and changes for the project. Mostly communicate true Skype and Zoom.

What did you find most impressive about this company?

Artjoker’s team was really involved with the project. Met all the deadlines and went beyond their main task, they were consulting us on a better execution strategy.

Are there any areas for improvement?

The project was successfully done and everyone is really happy with the result. I have nothing else to add.

BACKGROUND

Please describe your company and your position there.

Founder and CEO at BFROW.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

We were looking for someone to build a new digital portal and help us improve UI/UX

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

A friend of mine referred me to them and gave them a really great review. The deciding factor was clear and simple communication with guys. They gave us a very reasonable price and a great timeline for the project to be done

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PHP Laravel 6 , React Native

How many people from the vendor's team worked with you, and what were their positions?

Project manager and 3 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverable were always on time, and if adjustment was needed the team was pretty fast to fix it with a full discussion prior.

Describe their project management style, including communication tools and timelines.

We have daily zoom calls with their team for around 15 minutes. Also, their project manager would meet with me one on one couple of times a week to ensure follow ups on the progress of the project.

What did you find most impressive or unique about this company?

They have a sense of ownership of every project given to them. From the very start, we have seen their dedication and how each of their team members invested in us. They fully equipped themselves with the knowledge specific to our niche that made them truly understand our goal.

Are there any areas for improvement or something they could have done differently?

By far, I could not think of anything. It's a great collaboration with them.

BACKGROUND

Please describe your company and your position there.

I am a founder of a cosmetics retail company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software, and what were your goals?

The main goal was to structure our customer data and to be able to analyze and manage goods. We needed a system that would be used exclusively for internal needs, but at the same time we would beanalytic data of our clients and everything that happens to our goods (including waste, receipts / expenses)

SOLUTION

How did you select Artjoker Software and what were the deciding factors?

I used a search engine, and also selected by criteria which companies have already worked with CRM

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed to create a system from scratch according to the given criteria. The goal is to automate some of the processes. The team proposed to create a solution for us using Laravel and Vue.js. We looked at similar solutions already developed for the client and we finally decided that this system is simply necessary for us

How many people from the vendor's team worked with you, and what were their positions?

We worked with PM and team of developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was completed on time, with an acceptable budget and the best quality. The high-quality solution ArtJoker Software created made our lives easier.

Describe their project management style, including communication tools and timelines.

Sociability, technical knowledge, professionalism.

What did you find most impressive or unique about this company?

Quality of service and reviews from customers.

Are there any areas for improvement or something they could have done differently?

The cost is a bit high, but I understand that I have to pay for quality services.

BACKGROUND

Please describe your company and your position there.

Wow Girl is a skilled team of mobile makeup artists and hair stylists based in Los Angeles, available at customer request to give that that WOW factor any time and any place. I'm a CEO and Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artjoker Software?

We hired Artjoker for developing and designing our website.

What were your goals for this project?

Create an amazing design according to our brand and increase customer awareness, generate more qualified leads, improve lead conversion.

SOLUTION

How did you select this vendor?

After a long search I visited this agency's website and was absolutely thrilled, very professional. Checked out their work and contacted them directly. After a call we really clicked and it felt like a very good fit

Describe the project and the services they provided in detail.

Web Design - it was one of the main goals. Make it mobile-friendly, design for every device and help with SEO. Graphic Design - they did my logo design as well as infographics. Development of the actual web site.

What was the team composition?

There were about 5 people in the team, everyone was chosen depending on the skills needed. Everyone is highly professional and has good communication skills.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well, first of all it gave us our customers a clear understanding on what we do and all services we providing. When the project was done, it's become a major achievement for us as a startup. In fact, we raised our lead almost 2 times and fixed customer retention.

How was project management arranged and how effective was it?

I was impressed by Artjoker's project management, especially compared to other companies I worked with. They always met all deadlines and any complications were discussed and cached ahead of time.

What did you find most impressive about this company?

From the first time when we reached out we were able to speak with someone directly over the phone, rather than through email which we had tried with other companies in the past and found it to hard. Terrific team, great communication, excellent results.

Are there any areas for improvement?

I'm very happy with result, no complaints