Antek Automation

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Butterfly Edufields

Describe what your company does in a single sentence.

• Curriculum aligned experiential learning programs
• Teacher training and implementation support 
• DIY science and engineering poject kits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Antek Automation to accomplish?

• Integrate Retell voice agents with our Shopify setup using n8n

SOLUTION

How did you find Antek Automation?

Retell AI

Why did you select Antek Automation over others?

Referred to me

How many teammates from Antek Automation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

•  Shopify webhook and API lookup issues
• Configured n8n workflows connecting Shopify with Retell voice agents
• Enabled voice‑based order status lookup for inbound calls

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Successful end‑to‑end integration of Retell voice agents with Shopify via n8n, with stable data flow.
2. Resolution of webhook and API lookup issues that were previously blocking functionality.
3. Voice agent able to accurately retrieve and respond with order‑status information on inbound calls.
4. Reduced manual troubleshooting due to clear workflows, testing, and Loom documentation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and efficient. Andy was responsive, communicative, and proactive throughout the project. He addressed issues quickly, adapted as needed during troubleshooting, and was attentive to our requirements, ensuring steady progress and clear updates. He quickly resolved webhook and API issues, delivered a stable end‑to‑end automation, and communicated clearly throughout. His hands‑on problem‑solving and practical approach stood out. Highly recommended for automation and voice AI integrations.

What was your primary form of communication with Antek Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Antek Automation was Andy’s hands‑on problem‑solving approach and clarity in communication. He quickly understood a fairly complex setup involving Retell, Shopify, and n8n, identified issues efficiently, and explained solutions clearly using Loom walkthroughs. His practical mindset, responsiveness, and ability to work through real‑world integration challenges made the collaboration especially effective

Are there any areas for improvement or something Antek Automation could have done differently?

No