Andrews Cooper

BACKGROUND

Please describe your company and your position there.

I an the owner of a design and development firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Andrews Cooper, and what were your goals?

The engineering development and short run production of a complex merchandiser

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with them before and though that their automation team would do a great job on this new assignment

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked the project off with our client with a high-level concept and refined the design with the Andrews Cooper team. From there they took the design through several prototyping stages and field testing with our client

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our key point of contact along with the management team. Several engineers worked closely with us on the development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our client was extremely pleased and their customer the retailer and their clients were also impressed with our innovative design and top notch execution and delivery

Describe their project management style, including communication tools and timeliness.

Weekly meetings and calls as needed. Detailed updates and tracking of schedules and costs. Always available for last minutes calls and problem solving,

What did you find most impressive or unique about this company?

They are very easy to work with and willing to try new approaches while maintaining tight process controls to deliver on the promise

Are there any areas for improvement or something they could have done differently?

No, We have an interactive communication process and allows us to catch issues before they become problems