Business Consulting Transcription Translation
$50,000 to $199,999
Jan. 1998 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We can rely on them whenever we need cost-effective court reporting services, wherever it may be in the state."

Mar 1, 2022

Owner & Attorney, Hart Law Firm

David Hart

Other industries
Colleyville, Texas
1-10 Employees
Phone Interview
Verified

Amy Massey & Associates provides court reporting services for a personal injury law firm. They provide accurate transcriptions of the client’s depositions, litigations, and other legal proceedings.

Amy Massey & Associates has provided quick and accurate court reporting services for the client for over a decade. The team has upheld a high level of professionalism and unparalleled customer service, making them the firm’s go-to reporter.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a personal injury law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Amy Massey & Associates?

We brought in Amy Massey & Associates to provide court reporting services.

SOLUTION

What was the scope of their involvement?

Amy Massey & Associates has been court reporting for us for a long time. Whenever I take on depositions and litigations, they make accurate transcriptions of the legal proceedings.

What is the team composition?

I primarily work with Amy (Owner) and various other court reporters from their company.

How did you come to work with Amy Massey & Associates?

They were referred to me by another court reporter, and we’ve stuck with them since.

How much have you invested with them?

Each project generally costs around $600–$2,000.

What is the status of this engagement?

We’ve been with them since January 1998, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their transcriptions are always accurate and the turnaround is quick. We can rely on them whenever we need cost-effective court reporting services, wherever it may be in the state. Their customer service is also great; they’re really friendly and polite.

How did Amy Massey & Associates perform from a project management standpoint?

They always deliver on time. We typically communicate via telephone and email.

What did you find most impressive about them?

Their exceptional professionalism and accurate, high-quality reporting work really have really stood out.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Use their services because they’re exceptional.

RATINGS

5.0

Amy Massey & Associates

Certified Shorthand Reporters

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