American Writers Group

BACKGROUND

Please describe your company and your position there.

I am a branding executive of Heaton Publishing. We are a small agency of 150 employees. We are located in Minneapolis, Minnesota.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire American Writers Group?

We worked with American Writers Group on various editing and proofreading projects.

SOLUTION

How did you select American Writers Group and what were the deciding factors?

American Writers Group was recommended by one of our writers. It was an easy decision for us because we had the resources to examine their work.

Describe the project in detail and walk through the stages of the project.

The projects included editing and/or proofreading various manuscripts of different genres. It was decided that the American Writers Group would reach a certain page count per week.

How many resources from the American Writers Group team worked with you, and what were their positions?

Cedric, their project manager, was in touch with us. He was really helpful and competently answered most of our questions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are delighted that we found a competent agency to outsource some of our projects.

How effective was the workflow between your team and theirs?

The workflow faced no issues whatsoever.

What did you find most impressive or unique about this company?

Their work quality and communication are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

None.