Al Fares Cargo Service & Clearance

BACKGROUND

Please describe your company and position.

I am the Ceo of Galaxyal UG

Describe what your company does in a single sentence.

e-com

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Al Fares Cargo Service & Clearance to accomplish?

import goods

SOLUTION

How did you find Al Fares Cargo Service & Clearance?

Clutch Site

Why did you select Al Fares Cargo Service & Clearance over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

very unprofessional and unhelpful behavior by the staff and thier managers! My shipment is stolen and Alfarescargo doesn't care or help or even respond to the messages 17 days delay, and stolen items worth of 500 USD the simplest words to describe this company are: untrustful, unprofessional and thiefs company

They cost me a lot of time and money, without a compensation or reasonable call from their manager. or paying back the stolen unites! if you care about your shipment, and time and money NEVER trust this company alfarescargo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• very unprofessional and unhelpful behavior by the staff and thier managers!
• 17 days delay, and stolen items worth of 500 USD
• ignoring messages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they ignore my messages, and delay over 17 days

What was your primary form of communication with Al Fares Cargo Service & Clearance?

Email or Messaging App

What did you find most impressive or unique about this company?

nothing

Are there any areas for improvement or something Al Fares Cargo Service & Clearance could have done differently?

very unprofessional and unhelpful behavior by the staff and thier managers!