Ajath LLC

BACKGROUND

Please describe your company and your position there.

I'm Founder of Mr. Usta and Mr Usta is an online platform that connects customers to vetted services providers (Ustas) efficiently, in a transparent and convenient way. We are the service experts. Mr Usta’s mission on one hand, is focused on ridding the UAE of bad service providers, by constantly elevating the quality of service and making sure the customer and community always come first. On the other hand, we take pride in playing a role in growing the UAE's 'shared economy' and in helping SME's grow their businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ajath?

We hired Ajath for our Mobile Application Development. Our mission was to develop Home Services Application using which user can find multiple home services and book it. Services like paint your home, learn how to make sushi, plan a birthday party, or fix your car in Dubai, Abu Dhabi, and all over the UAE.

What were your goals for this project?

Mr Usta’s mission on one hand, is focused on ridding the UAE of bad service providers, by constantly elevating the quality of service and making sure the customer and community always come first. On the other hand, we take pride in playing a role in growing the UAE's 'shared economy' and in helping SME's grow their businesses.

SOLUTION

How did you select this vendor?

We searched on Google for top mobile application developers and we found Ajath. We looked their website and checked their portfolio and we highly impressed with all the projects they have done till now. We called on the number which they mentioned on their website and then we had discussion over the Skype and then we finalised the Project with them.

Describe the project in detail.

Mr Usta helps you find the right home service provider whether you need to paint your home, learn how to make sushi, plan a birthday party, or fix your car in Dubai, Abu Dhabi, and all over the UAE. It just takes 3 simple steps to post your job and begin receiving offers from qualified service providers in your area. You can review their profiles, read their reviews, and compare prices before choosing the right service provider for your job. No more needless searches through the yellow pages, classifieds, newspapers, or websites and say no to numerous phone calls to figure out the right service provider who can do the job at a time, price, and quality that is acceptable to you. Our main categories are:

• Home Services (House Cleaning, Painting, Plumbing, Handyman, Maids, Carpentry, Landscaping, Phone Repair and more)
• Moving Services (Local, International Moving, Storage, Packaging, Courier Services, and more)
• Auto Services (Auto Repair and Maintenance, Rent A Car, Wheel and Tire Services and more)
• Building and Construction Services (Window and Door Installation, AC Installation, Wallpaper Contracting and more)
• Business Services (IT Services, Accounting, Marketing, Website Development and more)
• Pet Services (Pet Stores, Pet Care, Veterinary and more)
• Entertainment (Wedding Photography, Catering, Party Planning, Boat Tours and more)
• Learning (Language Classes, Swimming Classes, Karate Classes, Cooking Classes and more)
• Wellness (Yoga Classes, Fishing Tours, Horseback Riding Classes and more) …and there’s over 300 more!

What was the team composition?

Ajath Team consist of 40+ Development Team and they worked for around 70+ brands till now

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes..After making it live we got amazing hits and people loved our application as it is helping them alot.

How effective was the workflow between your team and theirs?

The communication is done over the Basecamp and we had a discussion over Skype also

What did you find most impressive about this company?

Team Knowledge Superior Quality Product They delivered each module on the given timeline.

Are there any areas for improvement?

No, we haven't found any areas for the improvement.