Agix Technologies

BACKGROUND

Please describe your company and position.

I am the Co-Founder & COO of a grocery delivery platform company

Describe what your company does in a single sentence.

We're building Africa’s fastest, most reliable online supermarket. We solve the daily problem of grocery shopping for busy young professionals and students by combining three elements: a NLP powered mobile app for ordering, neighbourhood storage hubs for inventory, and our own fleet of riders for last-mile delivery. Unlike existing options that rely on informal motorcycle riders or fragmented store networks, we integrate the full stack, catalogue management, fulfilment, and delivery, enabling us to deliver 500+ products, from fresh produce to pantry staples and meat, in under 40 minutes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• primary goal was to deploy an autonomous backend AI agent capable of syncing multi-vendor stock in real time, minimising stockouts, handling intelligent order substitutions, and automating supplier reordering, with the target of reducing waste and manual operations by 60% within six months of deployment.

SOLUTION

How did you find Agix Technologies?

Online Search

Why did you select Agix Technologies over others?

Pricing fit our budget

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Multi-Vendor Data Pipelines: Building secure API integrations or data scraping connectors to ingest inventory feeds from our primary local suppliers.
Intelligent Replenishment Engine: LLM powered reasoning (using frameworks like LangGraph) to analyze stock depletion rates and forecast grocery shortages.
Smart Substitution & Expiry Logic: An automated matching module that maps out-of-stock items to available alternatives and flags short-shelf-life goods for dynamic markdown pricing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The agent was delivered and deployed on schedule. Early post-launch indicators show clear progress toward the 60% reduction target in waste and manual operations. Stock visibility across vendors has improved, substitution handling is more consistent, and the automated reordering alerts have reduced the daily operational load on our team. The quality of the reasoning layer and the reliability of the data pipelines have been solid for a project of this complexity and budget range.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear and consistent throughout the four months. Status updates, shared progress tracking, and responsive handling of feedback made collaboration straightforward. Deadlines were met, and the team demonstrated a good understanding of both the technical requirements and the practical constraints of a fast-moving grocery operations environment.

What was your primary form of communication with Agix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Agix Technologies' consistent communication stood out.

Are there any areas for improvement or something Agix Technologies could have done differently?

A slightly more detailed set of edge-case examples in the hand-off documentation for the substitution logic would have been useful for our operations team during the initial weeks of live use. This was a minor point and did not affect overall delivery quality or timeline.

BACKGROUND

Please describe your company and position.

I am the Founder of Evela Health

Describe what your company does in a single sentence.

At Evela Health, we support women through perimenopause, menopause, and the years beyond – personally and holistically.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• Our menopause advisors were spending too much time on prep work and writing notes for each case. This made it hard to take on more corporate clients without hiring a lot more staff. We needed an internal AI tool that could cut down this extra work, but every output still had to be based on real medical evidence and checked by a human before it reached a patient.

SOLUTION

How did you find Agix Technologies?

Online Search

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies built us a multi-agent AI system from scratch, not a simple chatbot. The work included:

1. A pipeline to bring in data from our intake forms and wearable devices (like sleep and activity data)
2. A medical RAG setup, meaning a database of our own approved medical guides and course material, so the AI's answers are based on real, trusted sources
3. An agent that checks wearable data against intake forms to spot useful clinical patterns An agent that writes personalized care plans, based only on our approved medical database
4. An agent that listens to advisor-patient calls and writes structured notes
5. A dashboard where our advisors can view the AI's drafts, check the sources, and approve or edit them
6. A privacy layer that hides patient identity before any data goes to the AI, to stay GDPR compliant

The whole system stays internal. Patients never talk to the AI directly, and the AI never makes medical decisions on its own. A human always checks and approves first.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system is built and now in use. We're still tracking our full results against our goal of cutting case prep time by 50%, but the extra paperwork has already gone down a lot. Advisors also trust the AI's drafts more because they can see exactly which sources back up each answer. The privacy setup, hiding patient identity before any data reaches the AI, was built in from the start, not added later. That mattered a lot given the strict rules we follow. Also, every care plan and note is checked by a human advisor before use, so we didn't have to give up safety for speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was the main contact on our side because of how sensitive the medical and legal parts of this project were. We had regular check-ins with their team during the six-month build. When something needed more research on the medical or compliance side, they said so clearly instead of rushing ahead. I liked that. We talked directly with the people actually building the system, not just account managers. That helped a lot, since the project needed real understanding of our medical and compliance needs.

What was your primary form of communication with Agix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were willing to slow down and get the medical and legal details right instead of rushing out a generic AI tool. Not every AI company takes healthcare rules this seriously, and it really showed in how they built the system.

Are there any areas for improvement or something Agix Technologies could have done differently?

It took a little longer than expected at the start for the team to fully understand our specific medical processes around menopause care. It was worth the wait in the end, but it's something to plan extra time for if you're doing a similar healthcare AI project.

BACKGROUND

Please describe your company and position.

I am the Director of Tacan Information Systems Inc.

Describe what your company does in a single sentence.

Tacan Information Systems Inc. is a company based out of United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

We hired Agix Technologies to implement an AI-powered system monitoring and predictive maintenance solution. Our objectives were to proactively detect potential system failures, reduce downtime, improve operational reliability, and gain actionable insights from our IT infrastructure. We needed an intelligent system that could integrate with our existing platforms and deliver real-time monitoring and predictive alerts to optimize maintenance and performance.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix designed and deployed an AI-powered monitoring and predictive maintenance system across our IT infrastructure. The scope included real-time system performance monitoring, anomaly detection, predictive failure alerts, and automated reporting. Key deliverables were the fully integrated AI monitoring platform, predictive maintenance dashboards, alert and notification system, documentation, and training for our IT staff to ensure smooth adoption and ongoing optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution reduced unplanned system downtime by over 40% and allowed our IT team to address potential failures proactively. System performance improved, alerts were resolved faster, and maintenance scheduling became more efficient. Overall, operational reliability increased, and IT resource allocation was optimized across our infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix demonstrated excellent project management throughout the engagement. They delivered all milestones on time, maintained clear and consistent communication, and were highly responsive to feedback. Their team quickly adapted to our evolving requirements and ensured the solution aligned perfectly with our IT infrastructure and operational goals.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Agix’s intelligence-layer approach. Instead of providing a standard monitoring tool, they built a predictive AI system that integrated deeply into our IT workflows, delivering real-time insights and actionable alerts that improved system reliability and operational efficiency.

Are there any areas for improvement or something Agix Technologies could have done differently?

The experience was excellent overall. One area for improvement could be offering more hands-on training for our IT staff during the initial rollout. While the system was highly effective, additional onboarding sessions would have helped the team fully leverage all predictive maintenance features more quickly.

BACKGROUND

Please describe your company and position.

I am the Vice President of an arts and entertainment company

Describe what your company does in a single sentence.

Our company is the worldwide leader of the integrated cashless business management systems and solutions for family Entertainment, Amusement and Attractions (including gamecards, kiosks, gamecard readers, cashless payment business reporting and management, and hygiene defence)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We provide integrated cashless business management systems and solutions for entertainment venues, helping operators improve guest experiences and maximize revenue across attractions, arcades, and family entertainment centers.

SOLUTION

How did you find Agix Technologies?

Online Search

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved architecting and building an AI analytics solution tailored to our entertainment operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementation, we’ve seen a measurable uplift in revenue management accuracy and faster insights into guest behaviors

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies' project management was clear, organized, and reliable. Milestones were consistently met, updates were communicated proactively, and they were responsive when we adjusted requirements.

What was your primary form of communication with Agix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to translate complex AI concepts into practical tools that aligned with our business challenges

Are there any areas for improvement or something Agix Technologies could have done differently?

The only area for improvement would be having even earlier training sessions for end users across departments.

BACKGROUND

Please describe your company and position.

I am the Manager of Ontario Clean Water Agency

Describe what your company does in a single sentence.

The Ontario Clean Water Agency (OCWA) is a Crown agency of the Government of Ontario, established in 1993. It operates, maintains, and manages over 800 municipal water, wastewater, and stormwater facilities across the province, making it the largest operator in Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We engaged Agix Technologies to automate our regulatory compliance and reporting processes across multiple water and wastewater facilities. Our primary objectives were to improve data accuracy, reduce manual reporting effort, ensure consistent compliance with provincial standards, and gain real-time visibility into operational and regulatory performance.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies implemented AI-driven automation across our compliance and reporting workflows. The scope included integrating operational data from multiple facilities, automating regulatory reporting processes, implementing AI-based data validation and anomaly detection, and streamlining audit documentation. Key deliverables included automated compliance reporting systems, real-time monitoring dashboards, alert mechanisms for potential regulatory issues, and documentation to support consistent, province-wide adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project reduced manual reporting time, improved data accuracy and consistency, and enhanced our ability to meet regulatory deadlines across facilities. We also gained real-time visibility into compliance metrics, allowing us to identify and address potential issues more proactively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies managed the project with clear timelines, defined milestones, and regular communication. Deliverables were completed on schedule, and their team was responsive and collaborative, quickly addressing operational requirements and adapting the automation framework to meet evolving compliance needs across our facilities.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Agix Technologies’ intelligence-layer approach, which embedded AI automation directly into our compliance workflows rather than adding standalone tools. Their ability to align advanced automation with strict regulatory requirements and large-scale public infrastructure operations was particularly impressive.

Are there any areas for improvement or something Agix Technologies could have done differently?

The overall engagement was very positive, though additional on-site training during the rollout phase could further support user adoption across all facilities. Agix Technologies was open to feedback and provided ongoing assistance to ensure a smooth transition.

BACKGROUND

Please describe your company and position.

I am the Manager of Deloitte

Describe what your company does in a single sentence.

Deloitte is a global professional services firm founded in 1845 by William Welch Deloitte in London.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

We engaged Agix Technologies to build intelligence-layer systems that embed AI-driven insights directly into client workflows. The goal was to enhance executive decision-making through real-time intelligence, predictive analysis, and scenario-based support, ensuring AI delivers practical, measurable value in complex enterprise environments.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies designed and implemented intelligence-layer systems integrated with enterprise data and workflows. Key deliverables included AI decision-support agents, real-time and predictive insight modules, scenario modeling capabilities, and seamless integration into existing business systems, ensuring actionable, explainable outputs for executive decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved decision turnaround time, increased accuracy of forecasting and risk assessment, and reduced reliance on manual analysis. AI-driven insights were adopted into executive workflows, delivering faster, more consistent decisions and measurable efficiency gains across complex client environments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated strong project management, delivering milestones on schedule and maintaining clear communication throughout. They were responsive to evolving requirements, proactive in addressing challenges, and adaptable to feedback, ensuring smooth delivery aligned with business priorities.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Agix Technologies’ intelligence-layer approach is unique, integrating AI seamlessly into workflows and decision processes. Their ability to deliver actionable, real-world insights, combined with technical expertise and adaptability, sets them apart as a true partner in driving measurable business impact.

Are there any areas for improvement or something Agix Technologies could have done differently?

While Agix Technologies delivered exceptional results, there is an opportunity to provide more proactive documentation and training for end users to accelerate adoption of AI systems and ensure knowledge transfer across teams.

BACKGROUND

Please describe your company and position.

I am the Owner of Wildcax

Describe what your company does in a single sentence.

Focuses on acquiring and operating projects in the upstream sector of the petroleum industry (exploration, appraisal, development, and production of oil and gas)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to design and implement an agentic AI solution to improve our operational efficiency and internal support processes. Our goals were to automate repetitive tasks, streamline workflows, and enable faster, more consistent responses across operations. We also wanted an AI system that could integrate into existing processes, reduce manual workload, and support scalable growth without increasing operational complexity.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies delivered an end-to-end agentic AI solution covering discovery, system design, AI development, testing, and deployment. Key deliverables included autonomous AI agents to support operations and internal requests, workflow automation integrated with existing systems, and an intelligence layer for monitoring, decision support, and continuous optimisation. Ongoing support and iteration were provided to ensure long-term performance and scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The agentic AI solution delivered by Agix Technologies significantly reduced manual operational tasks and internal response times. Workflow efficiency improved, allowing teams to handle higher volumes without additional resources. Support requests were resolved faster and more consistently, while system insights helped identify bottlenecks and optimise processes, enabling more scalable and efficient day-to-day operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated strong and well-structured project management throughout the engagement. Deliverables were completed on time, with clear milestones and regular progress updates. They were highly responsive to feedback, adaptable to changing requirements, and proactive in recommending improvements, ensuring the solution stayed aligned with our operational needs.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Agix Technologies was their intelligence-layer approach to AI. Rather than deploying standalone tools, they designed agentic systems that integrated seamlessly into our workflows and operations. Their ability to combine strategic thinking with practical implementation ensured the AI delivered real, measurable value, not just technical innovation.

Are there any areas for improvement or something Agix Technologies could have done differently?

Overall, we were very satisfied with Agix Technologies. Earlier exposure to some advanced automation capabilities could have accelerated adoption, but these were introduced smoothly in later phases. Their openness to feedback and commitment to continuous improvement ensured the project delivered strong, long-term value.

BACKGROUND

Please describe your company and position.

I am the Director of RP Infrastructure

Describe what your company does in a single sentence.

RP Infrastructure is an Australian company founded in 1994 and based in Sydney. The company specializes in advisory, project management, and asset management services across various infrastructure sectors, including social, commercial, transport, utilities, and energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to implement AI-driven project and portfolio intelligence that would improve visibility across multiple infrastructure projects, support data-driven decision-making, and proactively manage cost, schedule, and risk. Our objectives were to gain real-time insights across the project lifecycle, streamline portfolio reporting, and enhance oversight for complex, multi-sector infrastructure programs.

SOLUTION

How did you find Agix Technologies?

• Online Search
• Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies designed and delivered an AI-powered project and portfolio intelligence solution tailored to our infrastructure advisory and delivery operations. The scope included integrating data across project management, cost, and risk systems; developing real-time performance analytics; and embedding AI insights into existing workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved visibility across our project portfolio, reduced manual reporting effort, and enabled proactive risk and schedule management. Decision-making became faster and more data-driven, and project teams were able to identify and address potential cost or timeline issues earlier, improving overall delivery efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated excellent project management, with clearly defined milestones, structured timelines, and regular progress updates. All deliverables were completed on schedule, and the team was highly responsive, quickly adapting the AI solution to address evolving project and portfolio management requirements.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Agix Technologies’ ability to embed AI intelligence directly into complex infrastructure project workflows, providing real-time, actionable insights. Their intelligence-layer approach allowed us to manage multiple projects and portfolios more effectively, improving decision-making and risk management in a way that traditional tools could not.

Are there any areas for improvement or something Agix Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Former Director of Medidata Solutions

Describe what your company does in a single sentence.

Medidata Solutions is an American technology company based in New York City, specializing in software-as-a-service (SaaS) platforms for clinical trials and life sciences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

• We hired Agix Technologies to automate key clinical data operations across our clinical trial platforms, improve data quality and compliance, and reduce manual processing. Our objectives were to streamline data validation and reporting workflows, accelerate trial operations at scale, and embed AI-driven automation directly into existing clinical data systems to support faster, more reliable decision-making.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies implemented AI-driven automation across our clinical data operations. The scope included automating data validation and quality checks, streamlining compliance and reporting workflows, and integrating AI automation into our existing clinical trial platforms. Key deliverables included automated data processing pipelines, AI-powered quality and compliance tools, real-time reporting capabilities, and documentation to support scalable, ongoing operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project reduced manual data processing effort, improved data accuracy and consistency, and shortened validation and reporting timelines. These improvements enabled faster trial operations and more reliable, real-time insights across clinical studies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies demonstrated strong project management with clear timelines, structured milestones, and consistent communication. All deliverables were completed on schedule, and the team was highly responsive, quickly addressing feedback and adapting automation workflows to meet evolving clinical data and compliance requirements. 

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Agix Technologies’ intelligence-layer approach, which embedded AI automation directly into complex clinical data workflows rather than adding isolated tools. Their ability to align advanced AI automation with real-world regulatory and operational requirements delivered measurable, scalable value

Are there any areas for improvement or something Agix Technologies could have done differently?

The engagement was very successful overall, though additional end-user training and expanded documentation during the final rollout could further support long-term adoption. Agix Technologies was open to feedback and proactive in providing ongoing support.

BACKGROUND

Please describe your company and position.

I am the General Manager of Ripple Group

Describe what your company does in a single sentence.

Here at Ripple Group, we're on a mission to unleash the full potential of your workforce. We're more than just training and education experts – we're a powerhouse in your corner, with the tech to back it up.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agix Technologies to accomplish?

We hired Agix Technologies to automate key training and operational processes across our platform, reduce manual workloads, and improve efficiency at scale. Our goals were to streamline learner onboarding, automate training workflows and reporting, enhance data accuracy, and integrate AI-driven automation directly into our existing systems to support a more seamless and scalable workforce development experience.

SOLUTION

How did you find Agix Technologies?

Clutch Site

Why did you select Agix Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agix Technologies implemented AI-driven automation across Ripple Group’s training and operational workflows. The scope included automating learner onboarding, training management, and reporting processes, as well as integrating AI systems into existing platforms. Key deliverables included automated workflow systems, AI-powered reporting tools, process optimization frameworks, and documentation to support ongoing operations and scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project significantly reduced manual operational effort and improved training workflow efficiency through automation. Reporting accuracy increased, processing times were shortened, and the overall user experience for both learners and internal teams improved measurably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agix Technologies managed the project with clear timelines, structured milestones, and regular communication. All deliverables were completed on schedule, and their team was highly responsive—quickly addressing feedback and adapting the solution to evolving operational and training requirements.

What was your primary form of communication with Agix Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Agix Technologies’ intelligence-layer approach was particularly impressive, as it embedded AI automation directly into our training and operational workflows rather than treating it as a separate tool. Their ability to align advanced AI systems with real-world business processes delivered practical, scalable, and long-term value.

Are there any areas for improvement or something Agix Technologies could have done differently?

The overall engagement was very successful, though more in-depth user training and expanded documentation at handover could further support long-term adoption. Agix Technologies was open to feedback and proactive in offering continued support where needed.