Agents Architects

BACKGROUND

Please describe your company and position.

I am the Director of Operations of HR Services Company, Singapore

Describe what your company does in a single sentence.

HR Services Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agents Architects to accomplish?

• HR Workflow Automation

SOLUTION

How did you find Agents Architects?

Referral

Why did you select Agents Architects over others?

• Pricing fit our budget
• Referred to me

How many teammates from Agents Architects were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

key deliverables

AI-Powered HR Workflow Automation

Automated candidate onboarding including document intake, ID verification, and employee profile generation.
Smart scheduling assistant integrated with Google Calendar and MS Teams for interview coordination.
Intelligent task routing to HR managers based on department and role requirements.

Automated Client Reporting System

Custom AI agent that extracts performance metrics from internal databases and CRM.
Generation and formatting of client-facing reports (weekly/monthly) using pre-defined templates.
Secure delivery of reports via integrated email workflows.

24/7 Virtual HR Assistant

AI agent deployed on internal support chat for HR team queries (policies, employee info, onboarding steps).
Trained on internal HR documentation and FAQs for real-time query resolution.
Multilingual capability for supporting regional clients and partners.

System Integration & Deployment

Seamless integration with ZohoHR, Google Workspace, Airtable, and Slack.
Setup of secure access controls and user-level permissions.
Cloud-based deployment with backup protocols and encryption.

Monitoring & Optimization

Real-time dashboard to track AI agent performance, issue logs, and usage analytics.
Monthly optimization sprints to update workflows, add new modules, and scale usage.
Training HR staff on low-code configuration updates and agent management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across several core HR operations. Manual workload was reduced by approximately 45%, particularly in areas like onboarding, scheduling, and internal query handling. Monthly reporting tasks that previously took several hours were streamlined, saving the team an estimated 15+ hours each month. The onboarding process became more efficient, cutting turnaround time nearly in half. Additionally, the AI assistant resolved a majority of internal HR queries without human intervention, easing the team’s support burden. Overall, the integration of AI agents led to faster processes, fewer manual errors, and more time for strategic HR work.
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AgentsArchitects demonstrated strong project management throughout the engagement. They maintained clear communication at every phase from discovery to deployment and ensured all key milestones were delivered on schedule. Their team was highly responsive to feedback and quickly adapted to changes in scope or business needs. Weekly check ins and transparent progress updates kept everyone aligned, and any issues were resolved promptly. Overall, they made the collaboration smooth and reliable, acting more like a strategic partner than just a service provider.

What was your primary form of communication with Agents Architects?

Virtual Meeting

What did you find most impressive or unique about this company?

AgentsArchitects demonstrated strong project management throughout the engagement. They maintained clear communication at every phase from discovery to deployment and ensured all key milestones were delivered on schedule. Their team was highly responsive to feedback and quickly adapted to changes in scope or business needs. Weekly check-ins and transparent progress updates kept everyone aligned, and any issues were resolved promptly. Overall, they made the collaboration smooth and reliable, acting more like a strategic partner than just a service provider.

Are there any areas for improvement or something Agents Architects could have done differently?

What stood out most about AgentsArchitects was their ability to deeply understand our workflows and translate them into practical AI solutions—without overwhelming us with technical complexity. Their team did not just deliver a solution—they anticipated our needs, suggested smarter ways to automate, and genuinely cared about long-term outcomes. The combination of technical expertise, flexibility, and human-centric support made them feel like an extension of our team rather than an external agency.