Agentic Digital Identity

Agentic Digital Identity (ADI) is an Australian firm that builds AI agents into the way a business already runs, and then looks after them.

Most of the businesses we talk to don't need "an AI strategy". They need the quotes chased, the enquiries sorted, the meeting actions written up and the CRM kept honest, without hiring another coordinator to do it. That is the work we take on. We pick the one workflow costing your team the most hours, build an agent that does it on your real data, and connect it to the systems you already pay for: Xero or MYOB, ServiceM8, HubSpot, Microsoft 365, Google Workspace, Slack, Notion, and Zapier, Make or n8n where you already use them.

How we work:
- One workflow first. A narrow agent that works beats a broad one that almost works.
- A person approves anything that goes to a customer, in Slack or Notion. The agent earns more autonomy one capability at a time, on its record.
- You own the code. No lock-in.
- We maintain what we build, because models, APIs and your own processes keep changing.
- We publish our prices.

We run our own business on the same kind of system. Our agent, tronic, handles our pipeline, meeting actions, task board and daily briefings, and the lessons from building it go into every client build.

Our clients are mostly in property, facilities management, building services and professional services. We work remotely across Australia and Globally.