10turtle

BACKGROUND

Please describe your company and position.

I am the Founder and Board Chair

Describe what your company does in a single sentence.

We make food products for teh Ethiopian market and beyond

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Develop a clear and scalable packaging system for our food brand
• Create packaging that stands out on retail shelves in Ethiopia
• Deliver production-ready packaging files

SOLUTION

How did you find 10turtle?

Upwork

Why did you select 10turtle over others?

• High ratings
• Great culture fit

How many teammates from 10turtle were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

10Turtle was engaged to develop a packaging design system for a new consumer packaged food product. The scope included packaging concept development, creation of a scalable design architecture for multiple SKUs, refinement of visual hierarchy and messaging, and delivery of production-ready packaging files and mockups for manufacturing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered a scalable packaging system, production-ready packaging files, and visual mockups for retail presentation. The design framework now allows us to efficiently extend the packaging across additional SKUs while maintaining brand consistency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well managed overall. The team structured the work in clear stages, beginning with concept exploration and then moving into refinement and finalization of the selected design direction. Key deliverables were shared on schedule, and communication throughout the process was consistent and organized.

They were responsive to feedback and open to iteration, while also providing clear design rationale to guide decisions. This balance of collaboration and design leadership made the process efficient and helped ensure we arrived at a strong final result.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their strategic approach to packaging design. Rather than focusing only on visual aesthetics, they considered how the packaging would function in a real retail environment, including shelf visibility, clarity of messaging, and scalability across multiple SKUs. They were also able to translate feedback effectively while maintaining a clear design rationale, which helped keep the process focused and productive. Their ability to think in terms of systems, not just a single package design, was particularly valuable for a growing brand.

Are there any areas for improvement or something 10turtle could have done differently?

Overall we had a very positive experience, and can't pinpoint anything that could've gone better.

BACKGROUND

Please describe your company and position.

I am the Owner of Giftoria

Describe what your company does in a single sentence.

Online Gift Shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• We hired 10turtle to support us with website design and creative execution, with the goal of building a clean, professional, and well-structured online presence that clearly communicates our brand and business objectives.

SOLUTION

How did you find 10turtle?

Online Search

Why did you select 10turtle over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included end-to-end website design and creative support. 10turtle was responsible for translating our ideas and requirements into a clear, structured website layout, while ensuring the design aligned with our brand direction and business goals.

Key deliverables included website design planning, page structure and layout design, visual styling, and implementation support to ensure the final outcome was both user-friendly and visually cohesive. Throughout the process, 10turtle also provided guidance on design decisions, usability considerations, and overall consistency across the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully launched, professionally designed website that clearly reflects our brand and business direction. Compared to our previous setup, the new site is more structured, easier to navigate, and significantly more consistent in terms of visual identity and layout.

From a practical perspective, the clearer page structure and improved user flow have made it easier to communicate our offerings and support ongoing business activities. Internally, the team also benefited from a more organised and scalable website framework, which allows for easier updates and future expansion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

10turtle demonstrated strong project management throughout the engagement. Timelines were clearly communicated from the beginning, and key milestones and deliverables were consistently met on time.

Communication was organised and responsive, making it easy to provide feedback and discuss updates as the project progressed. They were attentive to our needs, open to adjustments, and proactive in offering solutions when questions or changes arose.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about 10turtle is their ability to balance creativity with practical, business-focused thinking. They didn’t just execute design tasks, but took the time to understand the purpose behind each decision and how it would support long-term goals.

Are there any areas for improvement or something 10turtle could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Louvenir Photography

Describe what your company does in a single sentence.

Wedding Photography

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Design and Copy

SOLUTION

How did you find 10turtle?

Online Search

Why did you select 10turtle over others?

• High ratings
• Company values aligned

How many teammates from 10turtle were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with 10turtle was a great experience and very much worth the investment. They helped refine my copywriting and design, and brought my vision to life through a polished PDF guide that now serves as a lead generator for my business.

Before working together, I had ideas but no real structure, both in presentation and in how my brand message was coming across. The final result feels aligned, intentional, and much more representative of the type of clients we want to attract. The aesthetic and messaging now work together instead of competing.

What made the process stand out was the thoughtful approach, the time saved, and the level of guidance throughout. 10turtle was strategic and creative while staying true to my vision, listened carefully to what I needed, and delivered prompt, professional results.

I’d highly recommend 10turtle to anyone who wants to confidently delegate their design and copy ideas to a team that can bring them to life with ease, while also refining the brand to speak clearly to the right audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with 10turtle was a great experience and very much worth the investment. They helped refine my copywriting and design, and brought my vision to life through a polished PDF guide that now serves as a lead generator for my business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely and delivered excellent results all aligned with my vision for the project.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

The promptness in understanding what I needed and the care in ensuring the results were consistent with our existing brand style.

Are there any areas for improvement or something 10turtle could have done differently?

None that come to mind at this time.

BACKGROUND

Please describe your company and position.

I am the E-Commerce Manager of a digital marketing agency.

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Build website

SOLUTION

How did you find 10turtle?

upwork

Why did you select 10turtle over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from 10turtle were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build website, with ongoing refinements and support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was launched within a specific time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered items on time, offered assistance for refinements. 

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

Their quality of work, timeliness, and passion for the project were impressive.

Are there any areas for improvement or something 10turtle could have done differently?

Attention to detail for the small things, smoothness of animations on the website. 

BACKGROUND

Please describe your company and position.

I am the Journal kit of Tandra’s Touch

Describe what your company does in a single sentence.

Create custom apparel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Create cohesive journaling kit for audiobook lovers

SOLUTION

How did you find 10turtle?

Referral

Why did you select 10turtle over others?

• Good value for cost
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a themed, book-centered collection - including journal cover design, coordinated functional and decorative sticker sheets, ephemera cards, bookmarks, pockets, and envelope designs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Designs created to the specifications within the timeframe promised

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were beautifully created with a lot of input from 10turtle and delivered as promised

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

The responsiveness and the way my ideas were captured and delivered exactly as needed

Are there any areas for improvement or something 10turtle could have done differently?

Not based on my experience. Everything was top notch. The designs, responsiveness and project development 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an automotive company. We guide individuals through car buying, working with multiple dealerships and leveraging extensive networks to secure fair deals and maximize trade-in returns.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10turtle?

We needed help creating a guide and checklist for mobile and printable formats.

SOLUTION

What was the scope of their involvement?

10turtle has designed a 15-page guide in PDF and mobile formats and a printable checklist. I’ve provided the content, and the team has done the rest. I want a clean-looking presentation with clickable links and brand colors.

What is the team composition?

We’ve worked with 2–5 teammates from 10turtle.

How did you come to work with 10turtle?

We found them on Upwork. We chose them because of their high ratings and good communication.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t gone to market with the guide yet, so we don’t have any measurable outcomes.

How did 10turtle perform from a project management standpoint?

10turtle has delivered on time. We communicate via email and messaging apps.

What did you find most impressive about them?

10turtle’s communication style and response time are impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Writer / Publisher of Fit for Life

Describe what your company does in a single sentence.

We publish high quality books on Amazon

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Book Cover design
• A++ content marketing
• Interior book layout design

SOLUTION

How did you find 10turtle?

Referral

Why did you select 10turtle over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Suggesting ideas on how my brand should look like including brand colors, special details and specific theme.

Showing several Book Cover designs that I could choose from

Working with my provided manuscript and showing the edited result several times before it's fully finished so I could mention any mistakes if there are any or adjust the outcome as I prefer before needing to redo everything from scratch.

Polishing the Book Cover even more once I wanted to slightly adjust the book title name.

Working on A++ content on marketing the book on Amazon as template.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Getting feedback everyday of slight changes

Providing adjustments quick with detailed explanations why it was done a certain way and why is it good for my business

Flexible of editing with the changes I wanted to make

Outcomes of the text and book cover design looked very professional

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, delivered on time.

I am satisfied with the results.

Outcome looks professional.

Fast reply, great communication.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

Empathy and patience. I had to stop the project for a while due to in real life problems I've had. But after few months we came back to finish it. There were no rushing, no pushing, no bad words or anything. Just pure encouragment and patience. I truly like and appreciate them.

Are there any areas for improvement or something 10turtle could have done differently?

I am satisfied with the results and as of now I am not sure what could be done differently. I have no complaints.

BACKGROUND

Please describe your company and position.

I am the Ceo of a pet treats company

Describe what your company does in a single sentence.

I’ve now worked with 10Turtle across three separate website builds, and I wouldn’t keep coming back if the experience and results weren’t excellent.

From concept through to launch, their team consistently delivers. Communication is clear, timelines are realistic, and when challenges pop up (which they always do in web projects), they solve them fast without drama.

What I value most is that they don’t just “build what you ask for.” They think about user experience, performance, conversion, and the bigger commercial picture. The end product always feels sharper and more professional than what I originally had in mind.

After three projects together, there’s a high level of trust I know the job will get done properly.

Highly recommend.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Web development
• Ui/ux
• Custom plugins

SOLUTION

How did you find 10turtle?

• Online Search
• Other

Why did you select 10turtle over others?

• Pricing fit our budget
• Good value for cost

How many teammates from 10turtle were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Full UX/UI design and conversion-focused layout

• WooCommerce build and configuration

• Product architecture (single purchase + subscription models)

• Membership integration and entry-based promotion system

• Checkout optimization and upsell flows

• Mobile-first optimisation

• Performance and speed optimisation

• Integration with CRM, email marketing, and tracking platforms

• Ongoing refinements based on campaign requirements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Improved conversion rates through structured upsells and subscription flows

• Increased average order value due to bundle and membership integration

• Reduced checkout friction and cart abandonment

• Stronger repeat purchase behavior through subscription functionality

• Infrastructure capable of supporting large promotional campaigns without site instability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mostly on time

response within 24 hours 

very reliable 

What was your primary form of communication with 10turtle?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness and they have a never say no attitude they can always do the task or find a solution to do it 

Are there any areas for improvement or something 10turtle could have done differently?

Sometimes more detailed communication at the early stages of our relationship but now they have seemed to asjust and are now very good at communicating in detail 

BACKGROUND

Please describe your company and position.

I am the Owner of ChiroX

Describe what your company does in a single sentence.

Search marketing for chiropractic business owners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Website design

SOLUTION

How did you find 10turtle?

Online Search

Why did you select 10turtle over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design for multiple healthcare related websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazing looking website designs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are responsive and timely.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

Clean and modern looking website designs.

Are there any areas for improvement or something 10turtle could have done differently?

Faster design completions.

BACKGROUND

Please describe your company and position.

I am the Sales Officer of Green Regimen

Describe what your company does in a single sentence.

Health and Fitness

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Create a Solid ReBrand
• Launch SKUs in a new Market

SOLUTION

How did you find 10turtle?

Online Search

Why did you select 10turtle over others?

• Good value for cost
• Company values aligned

How many teammates from 10turtle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Rebrand
• New Sku launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Huge success.  Very elaborate rebrand. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on point with all assignments.

What was your primary form of communication with 10turtle?

Virtual Meeting

What did you find most impressive or unique about this company?

Their attention to detail

Are there any areas for improvement or something 10turtle could have done differently?

They were great.  Just keep on keeping on.