Press releases

52% of Small Businesses Plan to Outsource in 2019, Most Commonly for Accounting, IT Services, and Digital Marketing Tasks

WASHINGTON, D.C. – June 19, 2019 – More than half of small businesses (52%) will outsource business processes in 2019, according to a new survey report from Clutch, the leading B2B ratings and reviews firm.

Small businesses will most frequently outsource accounting (21%), IT services (20%), and digital marketing responsibilities (20%).Why Do Small Businesses Outsource

Clutch surveyed 529 U.S. small business owners and managers to understand their outsourcing plans and preferences.

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83% of Employees Want Some In-Office Working Time Over Working Fully Remotely

WASHINGTON, D.C., June 18, 2019—Most employees prefer to spend some time in an office (83%) over being fully remote, according to a new Clutch survey of 503 full-time employees.

Would Employees Rather Work Remotely or In-Office?In-office work helps employees collaborate with coworkers and feel included in the company’s culture.

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Clutch Highlights the Top Small Business, Freelance, and WordPress Web Design Companies

As part of a 2019 report, Clutch selected 150 web design companies as leaders for specific design focus areas based on the quality of their design work, their client satisfaction, and their industry leadership.



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Clutch Announces the 2019 Leading B2B Agencies in Australia, Highlighting Australia’s Growing Technology Market

In a new report, Clutch highlighted 70 B2B companies as the top service providers in Australia. These leaders were ranked by Clutch’s research team based on a variety of factors, including their market presence, client reviews, past and current projects, and their technological and marketing expertise.


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Clutch Ranks the 2019 Leading Creative & Marketing Agencies for Select Categories

In its annual 2019 report, Clutch selected more than 560 agencies as leaders across a variety of marketing and creative categories based on the companies’ thought leadership, the quality and breadth of their services, and their ability to deliver results to diverse clientele.


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33% of People Plan to Invest in a Smart Home Device in the Next 3 Years, Demonstrating the Growth of IoT in the Home

WASHINGTON, DC - May 30, 2019 - People plan to invest more in IoT technology in their homes, according to a new survey report

Smart Home Device Investment Plans

Smart home devices – home appliances and devices equipped with IoT technology, such as a smart thermostat or smart security system – allow people to control and monitor their homes remotely. 

Currently, 53% of people own a smart home device. One-third (33%) plan to invest in a smart home device in the next three years. 

Clutch, the leading B2B ratings and reviews firm, surveyed 581 people to examine how they are growing more comfortable with IoT technology in their homes.

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Clutch Announces the 2019 Leading IT & Business Services Companies Across Select Categories

Clutch, the leading B2B ratings and reviews firm, released its 2019 list of more than 470 leading IT and business services companies for select categories. These companies were chosen based on reviews from their clients, their industry knowledge and expertise, and their ability to deliver high-quality services.


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People Primarily Use E-Commerce Mobile Apps to Receive Discounts, But Businesses Should Be Careful to Avoid Price Wars

WASHINGTON, D.C., May 29, 2019 – Roughly two-thirds of shoppers (65%) say they use mobile e-commerce apps to receive deals and offers exclusive to the app, according to research from Clutch, the leading B2B research, ratings, and reviews firm.Why People Use E-Commerce Apps

Clutch surveyed 501 consumers to learn how they use mobile e-commerce apps in 2019.

While discounts or coupons can initially motivate a download, experts caution businesses to focus also on developing a long-term, sustaiable mobile app strategy. Otherwise, app users won't provide long-term value to your business.

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Clutch Announces the 2019 Leading Developers Across a Variety of Technology Focus Areas

Clutch selected more than 480 developers as 2019 leaders in a number of technology sub-services based on their expertise, their portfolio of work, and their ability to deliver top-notch products for their clients.



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73% of People Don’t Trust AI Voice Technology Such as Google Duplex to Make Simple Calls, Though Trust May Build as Usage Increases

WASHINGTON, DC, May 23, 2019 – Nearly three-quarters of people (73%) say they are somewhat or very unlikely to trust a tool such as Google Duplex to correctly make simple calls for them. Duplex is a tool within Google Assistant that can call restaurants and book reservations using an AI-powered voice. Duplex caused controversy when it was unveiled in spring 2018 due to its lifelike realism.Graph - Trust Conversational AI

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