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Top Inbound Call Center Services in South Korea

Ratings Updated: April 1, 2026
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0 Leaders 3 Contenders

3 Companies

Country: South Korea

List of the Top South Korea Inbound Call Centers Services

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Seoul, South Korea

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Efficient

    Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Seoul, South Korea

    19th floor, D1, D Tower, 17, Jong-ro 3-gil, Jongno-gu, 03155, Seoul, Republic of Korea 서울특별시 종로구 종로3길 17, 19층(청진동)
    Seoul, South Korea 03155

    751 - 1000

    See All Locations (17)
    View Profile Visit Website
  • Acote BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Seoul, South Korea

    Services provided

    13% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Content Moderation Services +16 services
    10% Document Digitization & Management
    5% Accounting
    5% Business Continuity Management
    5% Custom Software Development
    5% Data Annotation Services
    5% E-Commerce Development
    5% Finance & Accounting Outsourcing (FAO)
    5% Mobile App Development
    5% Transcription
    5% Web Development
    2% Graphic Design
    2% Logo
    2% Packaging Design
    2% Print Design
    2% UX/UI Design
    2% Web Design

    Founded in 2023, Acote BPO is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.

    Read more

    Seoul, South Korea

    Daerim Apr 112, Hang Dang Dong, Seongdong Gu, Seoul, Korea,
    Seoul, South Korea 133777

    10 - 15

    See All Locations (2)
    View Profile
  • Digital Hearts Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    1,000 - 9,999
    Seoul, South Korea

    Services provided

    25% Translation
    20% Call Center Services
    20% Customer Service Outsourcing +9 services
    10% Custom Software Development
    10% Web Design
    5% Advertising
    5% Cybersecurity
    1% Graphic Design
    1% Mobile App Development
    1% Other Design
    1% Other Digital Marketing
    1% Social Media Marketing

    Digital Hearts Co., Ltd., a Translation company, was founded in 2001. The company offers Translation and Call Center Services.

    Read more

    Seoul, South Korea

    2F, 25, World Cup buk-ro 4-gil, Mapo-gu
    Seoul, South Korea 03992

    50 - 75

    +82-70-4849-1084

    See All Locations (6)
    View Profile

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List of the Top South Korea Inbound Call Centers Services

  1. Acote BPO Logotype

    Acote BPO

    $1,000+
    < $25 / hr
    10 - 49
    Seoul, South Korea

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    26% Inbound Voice Services
    74% Other
    View Profile Visit Website
  2. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Seoul, South Korea

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    130% Inbound Voice Services
    View Profile Visit Website
  3. Digital Hearts Co., Ltd. Logotype

    Digital Hearts Co., Ltd.

    Undisclosed
    $25 - $49 / hr
    1,000 - 9,999
    Seoul, South Korea

    Ability to deliver

    8.6/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website

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