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Top Inbound Call Center Services in Japan

Ratings Updated: April 2, 2026
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0 Leaders 7 Contenders

7 Companies

Country: Japan

List of the Top Japan Inbound Call Centers Services

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Yokohama, Japan

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Proactive

    TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!

      Read Full Review
    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.

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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Yokohama, Japan

    1-7 Kinko-cho, Kanagawa-ku, Yokohama city, Kanagawa, Japan, 24th Floor DIA Building
    Yokohama, Japan 221-0056

    501 - 750

    815017459596

    See All Locations (17)
    View Profile Visit Website
  • TMJ, Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Shinjuku City, Japan

    Services provided

    35% Business Consulting
    35% Call Center Services
    30% Staffing

    TMJ, Inc. Is a Business Consulting company. Founded in 1992, their team specializes in Business Consulting and Call Center Services.

    Read more
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  • tele-net corp. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Shinjuku City, Japan

    Services provided

    100% Call Center Services

    Answering service company tele-net corp. Is based in Shinjuku City, Japan and Fukuoka, Japan. They provide Call Center Services.

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  • Toppan Forms Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Minato City, Japan

    Services provided

    20% Digital Strategy
    20% IT Managed Services
    15% Back Office Outsourcing +4 services
    15% Business Consulting
    10% Call Center Services
    10% Customer Service Outsourcing
    10% IoT Development

    Based in Minato City, Japan, Toppan Forms is a Digital Strategy company. The team provides Digital Strategy and IT managed services.

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  • MarketOne International Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    250 - 999
    Chuo City, Japan

    Services provided

    35% Email Marketing
    30% Call Center Services
    20% Marketing Strategy +2 services
    10% Conversion Optimization
    5% Sales Outsourcing

    MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.

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    Chuo City, Japan

    NOF Nihonbashi Honcho Building 8F 2-7-1 Nihonbashi Honcho Chuo-ku
    Chuo City, Japan 103-0023

    335.111.560

    See All Locations (8)
    View Profile
  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    港区, Japan

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      Over 20 Years of experience, Quality of the work, and very friendly people.

      Read Full Review
    • Salesforce Implementation for IT Company
      5.0 Mar 20, 2020

      They made great software that makes the sales team's lives easier.

      Read Full Review
    Read All Reviews

    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
    Read All Reviews

    View projects from:

    Indonesia (1) Malaysia (1)
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Minato City, Japan

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Minato City, Japan

    6F-7F ACN Shibadaimon Building, 2-2-1 Shiba Daimon Minato-Ku, Tokyo
    Minato City, Japan 105-0012

    50 - 75

    See All Locations (52)
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List of the Top Japan Inbound Call Centers Services

  1. TMJ, Inc. Logotype

    TMJ, Inc.

    $1,000+
    < $25 / hr
    10,000+
    Shinjuku City, Japan

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    105% Inbound Voice Services
    View Profile Visit Website
  2. tele-net corp. Logotype

    tele-net corp.

    $1,000+
    < $25 / hr
    250 - 999
    Shinjuku City, Japan

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    300% Inbound Voice Services
    View Profile Visit Website
  3. Toppan Forms Logotype

    Toppan Forms

    $1,000+
    < $25 / hr
    50 - 249
    Minato City, Japan

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  4. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Yokohama, Japan

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    130% Inbound Voice Services
    View Profile Visit Website
  5. MarketOne International Logotype

    MarketOne International

    $10,000+
    Undisclosed
    250 - 999
    Chuo City, Japan

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  6. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    港区, Japan

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  7. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Minato City, Japan

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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