Zima UX, UI & Design Strategy

BACKGROUND

Please describe your company and your position there.

I am the Project Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We wanted to refresh our Web3 Hackathon website and make it more modern.

SOLUTION

How did you select this vendor?

From recommendation

Describe the project in detail and walk through the stages of the project.

Based on our current website, colors and logo we shared few examples of websites that we like and then Zima created final design.

How many resources from the vendor's team worked with you, and what were their positions?

UX and UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got Figma project with web and mobile design. Zima also helped us with the look and feel of the brand.

How effective was the workflow between your team and theirs?

Communication was easy and fast. We got what we wanted. Delivered design was fresh and outstanding.

What did you find most impressive or unique about this company?

Communication was seamless and fast. We got the answer in couple of minutes. We also knew who is in charge for each stage of the project. For sure, they have outstanding communication skills.

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I am a Product Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We create new website of all airports in our portfolio. We start cooperation with ZIMA at UX/UI design system.

SOLUTION

How did you select this vendor?

Public tender

Describe the project in detail and walk through the stages of the project.

Design system UX/UI (desktop, monbile etc.):

1. Website Chopin Airport
2. Website Warsaw-Radom Airport
3. Corporate website (Welcome, ACS, PAA, Kariera, Intranet)

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with Zima Team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

confidential

How effective was the workflow between your team and theirs?

Zima Sp. z o. o. is a professional and reliable partner, with whom we cooperated in the implementation of UX and UI projects of websites and mobile applications created for P. P. "Airports". Their team is made of experienced specialists who can efficiently and effectively adapt the project to our needs at expectations.

What did you find most impressive or unique about this company?

Time and professional skills.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO of Medispace

Describe what your company does in a single sentence.

MediSpace is a modern medical facility that provides specialized healthcare services through a hospital and outpatient clinics focused on patient-centered care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• The goal of the collaboration was to redesign the current site and develop a new visual language. ZIMA designed the new website, which will support the clinic in attracting new traffic and new patients, as well as branding materials for MediSpace.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

• Clutch Site
• Other

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration with Zima Agency began with workshops, during which we thoroughly discussed our goals, user needs, and key guidelines. Based on these insights, the agency created an intuitive information architecture, designed key pages, and developed the service selection module. They also executed a full rebranding, including a new logo, which seamlessly integrated into a modern and cohesive style aligned with our company’s identity. The website’s design evolved, becoming more modern while still maintaining an elegant and approachable feel. The Zima team delivered a complete set of UI designs and documentation, allowing us to smoothly move into the implementation phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is currently in the implementation phase, but we’re already seeing clear benefits. We now have a well-structured design, an intuitive service selection module, and a consistent visual style that reflects our brand. The brand book and UI documentation have also streamlined the development process and improved communication with our tech team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was aligned with our needs throughout. In the end, it was delivered on time, and we were satisfied with the communication. The team was responsive to our requirements and provided support at every stage of the process.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their structured approach to the process and the high quality of communication. We felt confident and secure throughout the collaboration, knowing we were working with true professionals.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Everything was great, I have no comments or suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Litex.pl

Describe what your company does in a single sentence.

Our company, Litex Promo Sp. z o. o., has been manufacturing and exporting high-quality umbrellas, tents, banners, flags, and outdoor furnishings for restaurants and cafes for over 30 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• We hired Zima UX, UI & Design Strategy to prepare elements for our website, specifically for the product page and homepage, in connection with the company's international expansion.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

• Online Search
• Clutch Site

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included UX and UI design for the homepage and product page. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome of the project was the delivery of ready-to-implement designs for the developer. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in a weekly meeting (project status) format combined with email communication. Zima UX, UI & Design Strategy was responsive to our needs and delivered the project on time. 

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their abilities to quickly adapt, understanding of our industry and methodical approach to the project were the most impressive aspects of working with them.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Everything was done correctly.

BACKGROUND

Please describe your company and position.

 I am the VP of Product and Startegy of a construction company 

Describe what your company does in a single sentence.

Full AI-powered construction progress tracking and quality control.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Changing the visual style of the product - a modern design that emphasizes quick access to necessary information from dashboards
• Simplifying complex table and chart views, transforming them into clear data visualizations
• Redesigning a SaaS platform

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborate as a team using a time and material model that suits our current workload. During the first few months, our team focused on developing the navigation and progress tracking module, which is one of the primary modules in our SaaS platform. In the following stages, Zima created another modules for the application, and also designed the user interface for the quality control app for tablets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After conducting initial tests, Zima successfully designed a new layout that both enhances user experiences and simplifies platform usage, resulting in significant improvements in customer reception.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Zima team works independently on their project tasks. We provide regular feedback during scheduled working sessions. Our agile process allows us to adjust priorities and focus on urgent tasks.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first module has already been presented to clients as a demo and has received positive feedback. Implementation work is currently underway.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the co-founder of [ation] center

Describe what your company does in a single sentence.

Training sessions, workshops, consulting, and physical products that help people who create digital products do their job better.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Designing website for [ation] center

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Referral

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete design and design system for a new website of [ation] center, to be hosted at ationcenter.com. The deliverables included:

• wireframes for the website
• final design of the website 
• preparing design system to enable us to self-serve in the future

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final design and design system were prepared timely, and completely, in high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great, majority of it was done by Radek, co-founder of the company, who was responsive, well aware of our goals and limitations, and made sure the work was delivered timely and in scope that we agreed to. Overall, this was a great experience.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their culture is great - hard-working, friendly, competent and no BS specialists. This, mixed with their intelligence and drive to deliver high quality end product made the cooperation smooth and satisfying.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

In the design process, when creating the final UI, we spent more time than we wanted making sure everything was consistent - there were small, but important details (such as color code for call-to-actions, or inconsistencies between the same elements in various places of the website) that were incoherent in many places, and on every stage of finalising UI appearance we had to give feedback to it.

BACKGROUND

Please describe your company and position.

 I am a  Manager of a consumer products & services company 

Describe what your company does in a single sentence.

We are an ecosystem that helps event organizers with their sales and marketing activities. Our service handles ticket sales for concerts, stand-up shows, events, festivals, and sports events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• mobile app redesign
• improvement of identified UX and UI errors

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

High ratings

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• fixing errors in the app’s structure
• the new layout was also designed to achieve a set of business goals related to event promotions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of projects that are ready for implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We collaborated with Zima on redesigning the mobile application for Biletomat. Clear priorities set for the project were a plus in Zima's project management. Zima was committed to meeting our expectations and success metrics. They focused on ensuring that the deliverables could be easily implemented, so they worked with developers during the design process to ensure a smooth implementation. 
To show the designed animations in the app, the UI designer created a clickable prototype, which also helped to ensure the smooth implementation of the project. Their team is well-organized and knows how to listen to the needs of the client. Working with Zima means collaborating with great specialists who have been in the market for several years.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They speak in business language, not industry jargon, which you as a client might not understand and which makes communication within the team difficult. The UI designer, Kuba, created stunning graphic designs. In their designs, Zima remembered to maintain logical transitions between users, resulting in a consistent project.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Wszystko było na bardzo dobrym poziomie.

BACKGROUND

Introduce your business and what you do there.

We are a Polish brand designing and producing hand-finished enamel pins and branded accessories for B2B and B2C clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zima UX, UI & Design Strategy?

We needed help designing and structuring a fully self-service online configurator to streamline our ordering process, reduce manual sales involvement, and improve the customer experience from product customization through checkout.

SOLUTION

What was the scope of their involvement?

Zima UX, UI & Design Strategy designed our online configurator. The team conducted workshops and requirement mapping, created user flows and decision logic, and designed the UX. Zima UX, UI & Design Strategy also delivered an interactive Figma prototype, the final UI design, and developer handoff assets.

What is the team composition?

We worked with 2–5 teammates from Zima UX, UI & Design Strategy.

How did you come to work with Zima UX, UI & Design Strategy?

Zima UX, UI & Design Strategy was referred to me.

What is the status of this engagement?

We worked together from September to October 2025

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't implemented the configurator yet, so we don't have measurable outcomes yet.

How did Zima UX, UI & Design Strategy perform from a project management standpoint?

Zima UX, UI & Design Strategy delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

Zima UX, UI & Design Strategy's good communication, joint analysis, and understanding of our needs were impressive.

Are there any areas they could improve?

Zima UX, UI & Design Strategy could have fine-tuned the details of the project's completion.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at SkyCash, a financial services company. We offer a mobile app that enables quick and convenient payments for parking, public transportation, highways, and railways, serving both individual customers and companies throughout Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zima UX, UI & Design Strategy?

We needed help with competitor analysis, UX workshops, UX design, UI concept, UI design of the whole app, and design system design.

SOLUTION

What was the scope of their involvement?

Zima UX, UI & Design Strategy has been helping us with a new mobile app. The team has provided wireframes, prototypes, final UI files, and WCAG documentation. Zima UX, UI & Design Strategy has also made corrections to our B2B panel project.

What is the team composition?

We’ve worked with six members of Zima UX, UI & Design Strategy’s team, including Ilona, Radek, Oskar, Asia, Ania, and Karol.

How did you come to work with Zima UX, UI & Design Strategy?

We found them through recommendations. We chose them because of their working model, the quality of their previous projects, and the reliable personality of Ilona.

How much have you invested with them?

So far, we’ve spent around $75,000.

What is the status of this engagement?

We started working together in January 2023. The B2B project has been completed, but the new mobile app project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t received any complaints about the B2B panel design. We’ll be able to see the success of the new mobile app after its launch. We plan to measure its success by looking at the total client conversion rate, drop rate from each screen/process, and the number of complaints/issues to customer support.

How did Zima UX, UI & Design Strategy perform from a project management standpoint?

Zima UX, UI & Design Strategy is reliable and delivers on time. The team has a high understanding of our specific business needs.

What did you find most impressive about them?

Ilona is very solid, open-minded, and hardworking. Zima UX, UI & Design Strategy has a full bunch of specialists, so each aspect of the project has been taken care of.

Are there any areas they could improve?

They could recruit more mature UX designers (except for Ilona).