Zen Agency

BACKGROUND

Please describe your company and position.

I am the Product Manager Tiny Dog, LLC

Describe what your company does in a single sentence.

Provide pet supplies to pet parents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zen Agency to accomplish?

• Assist with Google
• Import Products
• Redo Website

SOLUTION

How did you find Zen Agency?

• Online Search
• WooCommerce Suggestion

Why did you select Zen Agency over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Zen Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

-New Website -Mobile Friendly -Import products -Website Hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New website with support after the fact to keep it running well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The timeframe was a little longer than expected but the product was worth it in the end. Communicated effectively.

What was your primary form of communication with Zen Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As an online service provider for e-commerce company, they really knew their stuff.

Are there any areas for improvement or something Zen Agency could have done differently?

Might have been a little faster, more communication would have been good in the early stages of the project.

BACKGROUND

Please describe your company and your position there.

CEO / Co-founder / Surgeon & Med Device med ed

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zen Agency?

Web design and LMS Integration

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose Zen for several reasons, trust being first and foremost.

Describe the project in detail and walk through the stages of the project.

Concept discussion - description of platform needs / creation of categories / LMS engine integration / Woo Commerce set-up

How many resources from the vendor's team worked with you, and what were their positions?

3, designer x2 & CEO, Joe.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project, so far, is a success. I have had no problems to date.

How effective was the workflow between your team and theirs?

Very. Everything was easily communicated and put into data.

What did you find most impressive or unique about this company?

Trust & open education.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the branding and marketing director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zen Agency, and what were your goals?

Zen was hired to create and maintain our company website

SOLUTION

How did you select Zen Agency and what were the deciding factors?

Someone else chose Zen, I just picked up working with them when I started at this job

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Not sure

How many people from the vendor's team worked with you, and what were their positions?

Just one mainly for me, her name is Sofie

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Zen is great! Super quick turn around time on projects and they always get right back to me when I email.. cant beat it!

Describe their project management style, including communication tools and timelines.

We just email files and chat, very simple and very efficient

What did you find most impressive or unique about this company?

I like that they're just people like me, they dont feel super corporate.. or like a machine that just wants my business. A little goes a long way with treating people like people!

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Global Player Network. We set up high end casino clients trips at many different casino resort affiliates. We are contracted with over 70 casino's worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zen Agency, and what were your goals?

Complete website design

SOLUTION

How did you select Zen Agency and what were the deciding factors?

referral

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Meeting to discuss ideas of new website. followed up with some mock ups, cost of project and timeline of project completion.

How many people from the vendor's team worked with you, and what were their positions?

3 Owner/CEO Managing director Creative director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team loves new website design

Describe their project management style, including communication tools and timelines.

prompt email response to every request

What did you find most impressive or unique about this company?

Very fair pricing. Extremely fast response time.

Are there any areas for improvement or something they could have done differently?

No improvements needed. Just keep doing what you're doing.

BACKGROUND

Please describe your company and your position there.

I am the owner of an e-commerce brand making healthy meat snacks and lifestyle apparel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zen Agency, and what were your goals?

I wanted a company that could create a user friendly website that was aesthetically appealing, and used visuals over words to navigate the site.

SOLUTION

How did you select Zen Agency and what were the deciding factors?

Finding Zen Agency on Google, and seeing their expertise with Woocommerce, I sent them an email and arranged a conference call. After realizing they could hit my timeline and budget - I was all in.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting, and dove straight into development.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Dave, Sofie and Samantha who all are web developers. They were incredible.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project exceeded my expectations, as we are just about ready for launch!

Describe their project management style, including communication tools and timelines.

Extremely responsive and helpful

What did you find most impressive or unique about this company?

Incredibly quick turnaround time - and the ability to take an Idea and turn it into a functional website was amazing.

Are there any areas for improvement or something they could have done differently?

None