ZAPTA Technologies

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and Managing Partner of RBHQ, an Italian advisory firm with US presence. We follow our clients through growth paths that encompass Market Analysis, Business Model Innovation, Brand Management and execution

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZAPTA Technologies (Pvt) Limited, and what were your goals?

We have bought services from Zapta for three projects. First one was for UI of a proprietary RBHQ app, second one was our website revamping and third one was for the development of a Clients' site.

SOLUTION

How did you select ZAPTA Technologies (Pvt) Limited and what were the deciding factors?

We searched online using IT platforms and I got to talk to Zapta CEO Mr.Nasir Ali. Price was good and Mr.Ali was very accomodating and responsive

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Starting with first project, we had some basic FIGMA layouts and we needed a proper design in order to develop the front end for. We explained the job to Zapta Team and they came up with a professionally looking layout. Delivery was done through FIGMA. In other projects they have developed using wordpress or they built a website from scratch using PHP laravel

How many people from the ZAPTA Technologies (Pvt) Limited team worked with you, and what were their positions?

CEO, UI expert, Dev expert. I'd then say a total of 3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The developers of our proprietary APP were satisfied about the quality of FIGMA and were able to develop the front end effortless.

Describe their project management style, including communication tools and timeliness.

We have used both Google Meet talks to align each other on requirements and whatsapp quick messages for quick updates and work in progress status

What did you find most impressive or unique about this company?

Quite fase in delivering, easy communication, Wordpress website was done using easy to install and update plugins. That was much appreciated. Their good quality, fast communication, and the right price are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

According to European/US standards they need to be a little more proactive. This means suggesting solutions. This applies especially on UI/UX part while in dev phase of websites (I mean suggesting technologies etc) they were quite proactive

BACKGROUND

Please describe your company and position.

I am the Software Engineer of Electronic Arts

Describe what your company does in a single sentence.

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Technical services
• consultant services
• support services

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• We already have in house team. we collorated in getting expertise of web development from ZAPTA Technologies in from building ea insight website
• We colloborated in getting AI chatbots for our support page.
• We get some extra resources for our user optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We completed AI development tasks and they are in production now and it saved a lot of cost and time. Things were done within budget, within time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very collaborative and they deliver the task within the speificied time. Also, we were very responsive to any new tasks or requirements

What was your primary form of communication with ZAPTA Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

ZAPTA Technologies' communication and technical innovation stood out.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

Nothing specific

BACKGROUND

Introduce your business and what you do there.

I'm a manager at HS2, a construction company that works on construction projects and builds railway tracks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ZAPTA Technologies?

We needed help with our internal management scheme line processing and documentation handling.

SOLUTION

What was the scope of their involvement?

We gave ZAPTA Technologies an internal set of software requirements, and they did end-to-end software development for our team line processing and documentation handling. The team designed the software in Figma and coded it in React and Node.js. ZAPTA Technologies deployed the software for our internal team.

What is the team composition?

We worked with two members of ZAPTA Technologies' team.

How did you come to work with ZAPTA Technologies?

We found them through an online search. We chose them over other options because they had high ratings, offered good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We worked together from June–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're happy that the product has been launched for our employees and made their tasks easier and smoother for day-to-day usage. Previously, we had 20 people, and a few of them were for documentation handling. This new software reduced our workforce, and it's helping us in processing work automation when it comes to document handling. Now, we only need two people, which has led to a 20% cost savings.

How did ZAPTA Technologies perform from a project management standpoint?

ZAPTA Technologies delivered within time and budget. We communicated via virtual meetings.

What did you find most impressive about them?

ZAPTA Technologies had domain knowledge in the construction industry and handled the project with new innovations.

Are there any areas they could improve?

The time difference with GMT was a challenge, but they handled it efficiently.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Friends Trading

Describe what your company does in a single sentence.

We do body work and paint job at our Yard. We auction the vehicles at USS, CAA and TAA auctions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Inventory Management
• Streamline operations
• Accountability

SOLUTION

How did you find ZAPTA Technologies?

Referral

Why did you select ZAPTA Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated in our inventory management software development to streamline our operations and to keep the check on spareparts. They delivered sodtware design in figma and code in react and nodjs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got the design and working software for our internal managment. It is working for end to end operations. Things are streamlined now and our team is fully utillising it. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very fine in communication and project development. They delivered what they promised for. Great people to work with. 

What was your primary form of communication with ZAPTA Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

They added great value in terms of innovation during the development of the software. They were very quik and responsive through out the development. 

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

Everything looks fine from our end. We have one more project for them and will be looking forward to work with them in future. 

BACKGROUND

Please describe your company and position.

I am the Director of Burgess Technologies LTD

Describe what your company does in a single sentence.

Media company, time-lapse specialist

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• UI/UX Design

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 ZAPTA Technologies developed SyncSnaps, a web-based platform that centralizes image collection from multiple cameras, enabling automated time lapse creation, side-by-side image comparison, activity tracking, camera usage insights, user management with secure authentication, email alerts for camera inactivity, and dashboard reporting for operational visibility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 The platform improved the efficiency of reviewing site progress by automating image management and reducing manual effort in monitoring and analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Managed with Jira, weekly demos, and clear sprint deliverables.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their ability to develop an automated, user-friendly platform that seamlessly manages and analyzes site images with minimal manual effort.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

More proactive documentation sharing during the initial phase could have helped.

BACKGROUND

Please describe your company and position.

I am the Owner of Burgess Technologies

Describe what your company does in a single sentence.

Specialist media supplier to the construction industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Advanced Web Portal
• UI/UX Design
• AI

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA Technologies developed SyncSnaps, a web-based platform that centralizes image collection from multiple cameras, enabling automated time lapse creation, side-by-side image comparison, activity tracking, camera usage insights, user management with secure authentication, email alerts for camera inactivity, and dashboard reporting for operational visibility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform improved the efficiency of reviewing site progress by automating image management and reducing manual effort in monitoring and analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Managed with Jira, weekly demos, and clear sprint deliverables.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their ability to develop an automated, user-friendly platform that seamlessly manages and analyzes site images with minimal manual effort.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

More proactive documentation sharing during the initial phase could have helped.

BACKGROUND

Please describe your company and position.

I am the Marketing Analyst of BrightPath Solutions

Describe what your company does in a single sentence.

We’re a healthcare SaaS provider helping clinics digitize patient management and telehealth workflows

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Build a HIPAA-compliant patient scheduling platform with integrated video consultations

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA built an AI assistant trained on our FAQs and medical protocols. It integrated with our EHR to automate appointment booking and reminders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patient queries resolved without human intervention rose to 68%, reducing staff load

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Managed with Jira, weekly demos, and clear sprint deliverables.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to make an AI sound empathetic and medically accurate was impressive. 

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

More proactive documentation sharing during the initial phase could have helped.

BACKGROUND

Please describe your company and position.

I am the Operations Director of Swiftline Ventures

Describe what your company does in a single sentence.

We’re a digital media company producing lifestyle content and streaming interviews for Gen Z audiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Create engaging, relatable lifestyle content tailored specifically for Gen Z audiences.

SOLUTION

How did you find ZAPTA Technologies?

Online Search

Why did you select ZAPTA Technologies over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create engaging, relatable lifestyle content tailored specifically for Gen Z audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Session length increased by 2.4x and content completion rates rose across all user segments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communicators; they adjusted the roadmap based on data we were seeing and kept us in the loop.

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to merge AI with human-centered content curation was impressive.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

ZAPTA Technologies could enhance their offering by improving UI personalization, expanding cross-platform support, and providing more transparent performance analytics.

BACKGROUND

Please describe your company and position.

I am the Business Analyst of SkyTrail Innovations

Describe what your company does in a single sentence.

We’re a digital health platform helping chronic care patients access virtual consultations and track treatment progress.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Provide accessible and timely virtual consultations for patients managing chronic conditions.

SOLUTION

How did you find ZAPTA Technologies?

• Online Search
• fiver

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA helped us design and build a HIPAA compliant patient dashboard with secure video calls, prescription tracking and AI powered appointment reminders. The entire platform was integrated with our ERM system and launched smoothly.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patient engagement improved by 50% and no-shows dropped by 35% within three months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent coordination with our clinical team and timely releases made the collaboration smooth. 

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their healthcare domain knowledge and patient-first design approach were impressive.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

ZAPTA Technologies could improve by enhancing user onboarding, offering more customizable features, and increasing transparency around data security and AI-driven insights.

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of BrightHaven Digital

Describe what your company does in a single sentence.

We’re a logistics and last-mile delivery service operating across the GCC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAPTA Technologies to accomplish?

• Ensure fast, reliable, and cost-effective last-mile delivery solutions tailored to the GCC region.

SOLUTION

How did you find ZAPTA Technologies?

• Online Search
• fiver

Why did you select ZAPTA Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAPTA Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAPTA delivered a real time dashboard with predictive delay alerts, driver behavior insights and warehouse performance metrics. They also added map based tracking dynamic route suggestion. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery delays were reduced by over 20% and idle warehouse time dropped by 18%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their weekly check-ins and roadmap transparency made collaboration effortless. 

What was your primary form of communication with ZAPTA Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of logistics data and operational pain points was impressive.

Are there any areas for improvement or something ZAPTA Technologies could have done differently?

ZAPTA Technologies could improve by offering more personalized financial insights, expanding integration options, and enhancing mobile user experience.