YORD

BACKGROUND

Please describe your company and position.

I am the Senior Business Systems Analyst of City of Cupertino

Describe what your company does in a single sentence.

City government in Cupertino, California, USA - Northern California, Bay Area

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• Create a web app highlighting the health, environmental, and financial benefits of changing gas appliances to electric
• Create a virtual reality app highlighting the health, environmental, and financial benefits of changing gas appliances to electric

SOLUTION

How did you find YORD?

Online Search

Why did you select YORD over others?

• High ratings
• Good value for cost
• exciting projects

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Key Deliverables

Our project, funded by a grant, aimed to educate the public on the health, environmental, and financial benefits of converting household appliances and utilities from gas to electric. After a competitive RFP process, we selected YORD to help bring this initiative to life through immersive technology.

Primary Deliverable – Virtual Reality (VR) Application:
The core concept was to build a gamified VR experience where users could explore a virtual house and swap out gas appliances for electric alternatives. YORD collaborated closely with us to refine this concept, providing detailed wireframes and storyboards to ensure alignment. They iterated through multiple rounds of development and testing based on our feedback. The final VR application was delivered on Meta Quest headsets and has since been successfully used at various city outreach events.

Supplemental Deliverable – Web Application:
Midway through the project, YORD proposed and developed a companion web application to allow broader access to educational content. Unlike the VR experience, the web app provides in-depth information about the benefits of electrification that users can access from any desktop device. This component followed a similar process of co-design, including storyboarding, prototyping, and iterative testing. It was successfully deployed and is now live on the City’s website.

Together, these tools form an integrated outreach platform that supports the City’s electrification education goals across both in-person and digital channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While formal metrics are still being developed, the project has demonstrated early success through strong engagement and positive public response. The VR app has been featured at multiple community outreach events, where users expressed enthusiasm and curiosity about electrification. City staff reported that the immersive experience helped spark meaningful conversations and made a complex topic more accessible.

The supplemental web application has been successfully integrated into the City’s public website, broadening the project’s reach and allowing residents to explore the benefits of electrification at their own pace.

Together, these tools have expanded our ability to engage diverse audiences and laid the groundwork for future evaluation and impact measurement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

YORD demonstrated strong project management throughout the engagement. They consistently met their timelines and communicated proactively about dependencies and potential impacts to the overall schedule. When reviews or approvals took longer than expected, they remained flexible and clearly outlined how shifts in timing would affect next steps, helping us stay aligned.

Most communication was handled efficiently via email, with virtual meetings scheduled as needed—especially when topics were complex or required more detailed discussion. This approach kept the project moving smoothly and ensured clarity at key milestones. Ultimately, the project was delivered on time and met all agreed-upon deliverables.

What was your primary form of communication with YORD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about YORD was their creativity in translating our goals into engaging, interactive experiences. They brought fresh ideas to the table that helped us think beyond our original concept—such as proposing the supplemental web application to broaden access or introducing games into the VR app. Their ability to balance technical execution with user-focused design made a real difference in the outcome of the project.

Are there any areas for improvement or something YORD could have done differently?

At times, we found that more frequent check-ins would have helped keep everyone on the same page. We had to specifically request a few meetings when things weren’t quite aligning, but once scheduled, those conversations were productive and helped move things forward. The time difference caused occasional communication gaps, but that was expected and generally handled well.

BACKGROUND

Introduce your business and what you do there.

I am a manager at Bentley Motors. We're in the automotive industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YORD?

We needed help with a mixed-reality application. We were investigating a mixed-reality app similar to VR headsets. Not to mention, we were adding a digital overlay onto the physical world and needed external help.

SOLUTION

What was the scope of their involvement?

The team helped us develop and design our mixed-reality app. I provided YORD with an RFQ and a document explaining what we were after. They did creative work and provided a document showing different creative options we could proceed with. From there, I selected elements I liked and disliked.

The team used Adobe Suite, Unreal Engine, and Xcode. They also relied on a type of 3D software to do the 3D modeling for the application.

What is the team composition?

I was in contact with Michal, the project manager, and various team members, depending on what phase we were in. I also spoke with Adam, YORD's CEO, at the beginning of the engagement. Overall, I worked with about five different key people.

How did you come to work with YORD?

It was word of mouth and my own experience. I visited another company in the Czech Republic where YORD is based. They had an event going on, and I saw another product from YORD being advertised there. I was very impressed with the visual quality they offered and the product's in-depth capability.

I asked a few people who created it, and they passed on the CEO's details to me. I reached out to him via email and asked if he’d be interested in working with Bentley.

How much have you invested with them?

We spent around €30,000.

What is the status of this engagement?

We worked together from October 2024–January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

YORD delivered an app version in between proposals since it gathered the best bits of their different creative options. This was an internal application, so it wasn’t public-facing.

We shared it with the design director inside the company, and he really liked it. We also shared it with a couple of other teams inside the company, and they really liked it. We’re currently in the planning phase to potentially expand this and try a second phase of it later in the year.

How did YORD perform from a project management standpoint?

The project slipped a couple of weeks, but that was due to us not providing the data quickly enough. Every time YORD promised to deliver a product by a certain date, they delivered it every single time.

I preferred a video call with the project manager to see what was going on. They showed me various presentations and documents to show progress. Moreover, we communicated via email, Teams, and Google Meet.

What did you find most impressive about them?

The quality they produced for the size of their team was impressive. Although YORD was a relatively small team, they had amazing talent and could produce amazing content.

Are there any areas they could improve?

Because YORD hadn’t worked with Bentley before, it took a week or two for them to understand our brand and exactly what we wanted from it. It was a little longer than a company we’d worked with a few times before. That was their only pain point. However, I’m sure that would improve if we worked with them again.

Do you have any advice for potential customers?

Create a clear document showing exactly what you want the project to be and what you don’t want it to be. YORD is a smaller company, so they’ve got to focus their resources correctly. They don’t have much opportunity to waste time, so it’s better to be efficient with them.

BACKGROUND

Please describe your company and position.

I am the CDO of IAMPrague s.r.o. / Mozart interactive museum s.r.o.

Describe what your company does in a single sentence.

We develop and operate experience retail projects such as the Illusion Art Museum and Mozart Interactive Museum.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• Develop app for illusion art museum.
• Develop VR conductor experience for Mozart interactive museum.
• Develop animated kiosk describing Mozarts travels.
• Develop Ai booth generating Mozart our of the museum visitors.
• Develop animated 3D character of younf Mozart dancing in the shop window.

SOLUTION

How did you find YORD?

Referral

Why did you select YORD over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from YORD were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. IAM app - yord has developed an app as a museum guide with VO and text describtion of each exhibit, adding AR to 12 of our exhibits to increase their viral potential for social media.
2. VR conductor - yord has developed this project from the scratch, desiging the teather and musicians, as well as the crowd in the theather. After we have selected the part of Don Giovanni opera and the part we will be playing, we have used an expertise of real musical composer and condutor Varhan Bauer to bring to the customers experience as close to reality. 
3. Mozart journeys - Yord has designed and developed the exhibit as our experts on Mozart life delivered the content. 
4. Ai booth - Yord has developed the face of the booth as well as the prompt which generates the Mozart out of the photo taken by the booth. We have only discussed the visual style and level of reality / animation of the characters.
5. Dancing Mozart - Yord has developed the character and with help of proffesional dancer they have captured the moves and were able to teach the character different dance moves which repeats in the loop.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. App in illusion art museum has allowed us to provide better service to our customers while maintaining the number of museum guides, and provided us with viral boost effectively lowering necessity of marketing spent. It has also made us multi langual (14 lanuages total) what increases the customer experience.
2. VR conductor - highlight of the museum, we train 200 potential new conductors a day.
3. Mozart journeys - can entertain people for good 30 minutes if they are interested about every detail, which helps us organize the traffic in the museum while keeping customers occupied.
4. Ai booth - 60% of museum visitors do this experience and it converts into "the fridge magnet sales" as 10-20% of the visitors actually buy custom made fridge magnet.
5. Dancing Mozart shop window - serves as a stopper on the street catching an attention of go byers and effectively stopping them and making them curious about the museum. approximately 20% of the pedestrians are responding to the installation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have an account manager assigned to us, who is responsible for all the communication with us. Projects are managed effectively, we have been able to launch everything on time, even on tight schedule. Yord manages to keep our creatives in the realm of "doable" with the lastest technology avaliable.

What was your primary form of communication with YORD?

In-Person Meeting

What did you find most impressive or unique about this company?

I like their culture, expertise, and wide range of projects they are competently able to deliver, as well as their overall curiosity about new technologies or approaches, necessary to be successful in such a dramatically developing field.

Are there any areas for improvement or something YORD could have done differently?

There are always small improvements to be made, but i cant think of any specific from top of my head, as if we mention something, we always come to reasonable solution in short time.

BACKGROUND

Please describe your company and position.

I am the PR of Lenka Jezova Bichlerova

Describe what your company does in a single sentence.

The Museum of the Těšín Region documents the rich history, natural history and local history of the Czech part of the Těšín Region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• Creating an application for tablets and mobile devices, with 180-degree videos, AR games and geolocation.

SOLUTION

How did you find YORD?

Regional tender

Why did you select YORD over others?

Pricing fit our budget

How many teammates from YORD were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of two mobile applications, for two different locations, which contain educational videos and AR games, supplemented by commentary with consultation based historical accuracy.

The applications only work in given locations based on geolocations, which makes the applications exclusively functional only in given locations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application was successfully uploaded to Google Play and the App Store, making it publicly available as an educational resource.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was carried out to our satisfaction and the project was delivered correctly and on time. All requested changes and adjustments were made on time according to our requirements.

What was your primary form of communication with YORD?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Consistency in meeting deadlines, with everything completed on time as agreed. A keen eye for detail and precision throughout the entire process. We felt like the number one priority.

Are there any areas for improvement or something YORD could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Chair of Illustration Department and Assistant Professor of an education company 

Describe what your company does in a single sentence.

Fosters a diverse community that educates students so they can unleash their creative power to shape culture and commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• Educated students about the storytelling possibilities of Augmented Reality technologies.
• Provide critical and professional feedback for students AR illustrated concepts.

SOLUTION

How did you find YORD?

Online Search

Why did you select YORD over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YORD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YORD Studios provided an educational talk about the storytelling opportunities through AR technologies. They also provided critical and technical feedback on students' thumbnail concepts for an AR experience. Finally, the team delivered a technical workshop on implementing static illustrated and animated assets into an Augmented Reality experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Students will have learned about the potential of using new technologies for storytelling 
• Students will understand how to create interactive experiences using their own assets 
• Students will receive feedback on their concepts/thumbnails for an AR experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was very professional and delivered all items on time. The team was very responsive to our needs and provided valuable solutions when concerns were raised. All items were delivered in a timely manner.

What was your primary form of communication with YORD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The small team atmosphere and the direct connection to all important members of the organization.

Are there any areas for improvement or something YORD could have done differently?

Nothing at this time!

BACKGROUND

Please describe your company and your position there.

I am director of an international humanitarian movement with millions volunteers, members and staff worldwide. Founded to protect human life and health, to ensure respect for all human beings, and to prevent and alleviate human suffering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

Our main goal was to create high level virtual training application of FIRST AID. Application will be full of 3D simulations, interactions, sounds, images and tests. Solution will be available for the students, health organisations but also for the public.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on google and checked the best VR/AR studios and reached few of them. The decision factors were price, experiences and time of delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The VR Application is made for Oculus with 3D simulations, interactions, sounds, images and tests. People choose at very beginning the mode: 1. alone 2. more people. Once they start the simulation they are immerse in 3D environment with all the real elements. In the first scene, there is a lying person who does not react and does not breathe. The simulation shows step by step how a person in such a situation should proceed correctly in providing proper first aid.

How many people from the vendor's team worked with you, and what were their positions?

A project manager Adrian was responsible for the whole project and the communication. From YORD team, there were 2 more people we were in touch. The Unity Developer and 3D designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application helped people in first aid courses to better imagine the situation and remember it. It monitors the quality of cardiopulmonary resuscitation so people can really see if they do it correctly. Also it the virtual world, script and gamification elements give unforgettable moments and guarantee good fun, and at the same time participants acquire knowledge of such important issue, which is first aid in emergency situations.

Describe their project management style, including communication tools and timeliness.

During the development, we had a 5 video calls, 2 offline meetings and we were communicating mostly thru emails. We used google hangouts for calls. YORD team communicated internally the project tasks and they always updated us on our calls.

What did you find most impressive or unique about this company?

They offered high quality 3D environment with all working functionalities we wanted for our users.

Are there any areas for improvement or something they could have done differently?

I don't have any suggestions for improvement. The project went exactly as planned, and everything was well communicated in case there were any minor issues.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Lifeboard VR. We offer a VR manifestation tool that can be used on any device.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YORD STUDIO?

We wanted to create an application that helps people manifest their dreams and goals. Our goal was for the tool to be accessible from any device, including VR devices so that we could orchestrate an immersive experience. Since we were the first company to attempt this, we needed help defining our target audience and educating them on the benefits of such an application.

SOLUTION

What was the scope of their involvement?

YORD STUDIO has helped us design and build our application from beginning to end. First, we shared the requirements and provided preliminary documentation and specifications for the application. We also provided details regarding the backend platforms we wanted to utilize and the features we wanted to implement. After communicating the requirements, we gave YORD free reign to organize tasks and plan the design and development stages. 

The team created a series of mock-ups for the UI/UX design. Once we reviewed the designs, they started building the UI/UX and developing the front- and backend of the application. They made the application using a progressive web application, which runs online in a cloud environment. Additionally, they built the VR portions using A-Frame. After the development stage, YORD STUDIO was involved in the QA and beta testing stages. 

Users can visit our application to create customized vision boards and upload pictures of their life goals. Our application helps them visualize their goals in an interactive, immersive environment. We also offer a session mode that allows users to set a time limit for how long they want to spend visualizing their goals. We also have an immersive guided meditation feature that users can access from any device.

Furthermore, we offer an affirmation feature that enables users to document their affirmations and uses AI technology to translate their text into voiceover speech. Users can visualize their goals and listen to their affirmations simultaneously. 

The YORD STUDIO team also produced a promotional video for us. They were involved in all stages, including storyboarding, creating and editing the video, and mixing the audio. The video showcased actors using our application and essentially walked users through the VR features. 

They’ve finished building and launching the application, but we’ve engaged them further for maintenance services. In the future, we plan to continue working with YORD STUDIO to implement new features and create new versions of the application. 

What is the team composition?

We’ve worked with different team members from YORD STUDIO as our needs have changed. We’ve worked with 1–2 project managers and 2–3 team members from each division, including UI/UX design, frontend development, and backend development. Our main point of contact is Marie (Project Manager). 

How did you come to work with YORD STUDIO? 

We initially found YORD STUDIO on Clutch. We compared various service providers and read their reviews to get a good picture of their performance and customer service skills. 

What is the status of this engagement?

We started working with YORD STUDIO in December 2021, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We launched the application two weeks ago, and it’s very reliable, but we can’t share any metrics. However, during the testing stage, we received positive feedback from 200 beta testers. The beta testers were impressed with the quality of the virtual environment YORD STUDIO created. Testers also praised the application’s features and UI/UX design. 

How did YORD STUDIO perform from a project management standpoint?

YORD STUDIO has been a responsive, efficient partner. The team has proactively supported us through each stage of the project. Rather than waiting on our instructions, they’ve brought valuable ideas to the table, improving our application. We’ve met weekly to discuss the project’s status, budget, and milestones. 

Our project manager has given us direct access to the development team, which has been immensely helpful for our workflow. Their response times have been excellent; they’ve answered us immediately via email, WhatsApp or Slack. For urgent requests, they’ve communicated with us via phone to resolve issues more quickly. We’ve also used Jira to manage technical communication. 

What did you find most impressive about them?

YORD STUDIO has helped us make the impossible possible. The team has leveraged their strong technical knowledge to find creative solutions to complex problems. They’ve been motivated to make things happen; even if they don’t know how to do something, they work hard to figure it out. 

Are there any areas they could improve?

I have nothing YORD STUDIO could improve on. 

Do you have any advice for potential customers?

Communicate your feedback with the YORD STUDIO team and respect their efforts. They’re very motivated to do their best, so if you treat them like a partner, they’ll perform well. 

BACKGROUND

Please describe your company and your position there.

I'm a project manager at Transfr. Transfr’s mission is to train the future of every industry and open up exciting new opportunities for talent across the globe and at home. We train people for well-paying careers available now in high-demand fields, enabling learners to find job security and upward mobility, facilitated by immersive, hands-on VR training.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

Yord has recently created on of our Diesel simulations. This is the second simulation they have worked on for us. The goal was to get the simulation into our November release cycle for it to be released towards the end of November. Previously we have worked with YORD on another simulation which was released in July 2022.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected YORD based on their portfolio and good reviews. We work with a growing vendor pool of 10-20 vendors who provide a development service for us. Our vendors are located all across the globe, we decide on vendors to work with after our internal interview process. Once we've accepted the vendor they work on one simulation at first, if satisfied we try to continue working with the vendor and increase their work overtime.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provide a written storyboard/Technical specification for every simulation we assign to vendors. The vendor would then dive in and give us a budget estimation. Once the estimation is approved we provide access to our repositories containing art assets and our in home framework.

The work is done in Unity (C#). The vendor is part of a weekly review cycle with dev support, this includes one of our technical partners and a designer who reviews the sim on a weekly basis. A simualtion consists of 2 major part (tutorial and Hands on training) The key deliverables are a finished tutorial, which is then reviewed by senior designers. the next deliverable would be the full simulation (tutorial and hands on practice). after which the final deliverable would be a finished release candidate.

How many people from the vendor's team worked with you, and what were their positions?

1 project manager 1 developer 1 QA We also had an intern working on the first simulation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

YORD has been an outstanding vendor. Their deliverable have been of great quality. We use an internal QA team to extensively test our simulations during the process, YORD has consistently provided top quality simulations with little to no issues. In their last simulation, they managed to have a tutorial review (one of our milestones) without a single issue logged. To my knowledge that had never happened before. The overal amount of issues found in simulations created by YORD are far under average. I can only assume they have a very strong internal QA process.

Describe their project management style, including communication tools and timeliness.

Communication from YORD had been great. Due to the quality of their product we don't need much communication. We can trust them to deliver a quality product without much guidance. As a project manager at Transfr we usually have a couple check ins with the vendor during development (weekly reviews, standups, etc). With Yord I felt no need to regurarly check in, their PM would proactively let me know about issues in the rare case there were any.

What did you find most impressive or unique about this company?

The quality of their work compared to other vendors we have worked with was astonishing. Many vendors require some time to get into the flow of our framework and usually don't hit their first timeline estimation. YORD provided us with an estimation that was on the low side, we fully expected them to go over and they managed to deliver a product without issues within a timeframe that seemed very short for a new vendor.

Are there any areas for improvement or something they could have done differently?

Personally, I could not name anything they could improve on. YORD is the only vendor out of our vendor pool that we haven't had any issues with.

BACKGROUND

Please describe your company and your position there.

We're a start-up composed of four artists graduated from the Higher Institute of Professional Education of Thiès in Graphic and Digital Art, who have the desire to enhance the Senegalese cultural heritage through new technologies. Passionate about 3D, our structure based in Thiès has the mission to participate in research and innovation in the digital sector in Africa but more particularly in Senegal with the field of reality and augmented reality and brings enough innovations in the world of art, real estate, tourism etc.….

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

we had the desire to enhance the Senegalese cultural heritage through new technologies and we collaborated with the Yord Studio in order to be able to realize our first prototype of virtual museum which was really attractive

SOLUTION

How did you select this vendor and what were the deciding factors?

After doing extensive research, we saw that the Yord studio offered impeccable services in virtual and augmented reality and We have seen that collaborating with them will allow us to carry out our project with their dynamic team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

the stages of this project were numerous because after having had a local partner which is the Senegalese manufacture of decorative arts of thies which housed this prototype it was deemed necessary to find a startup of size in order to collaborate on the web part xr and Vr space optimization and suddenly we went through stages like photography, photogrammetry, 3D space design and VR

How many people from the vendor's team worked with you, and what were their positions?

Let's say that there was a team of developer and 3D design but especially the CTO of Yord as well as the Project Manager who very well managed the project in the long term.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes because at the end of the project we organized a restitution ceremony which brought together cultural actors as well as art enthusiasts in order to present the project to the general public where there was a virtual visit through reality headsets virtual and the presentation of the site to allow to visit this museum from a distance

Describe their project management style, including communication tools and timeliness.

During development we had weekly video calls on google meet with their project manager Maya to make sure everything was on track. If there wer any delays, they'd let us knox ahead of time. Outside we communicated throught Discord channel , email and video call

What did you find most impressive or unique about this company?

They were really happy to collaborate with us on the project; they are very organized in relation to the tasks in the company. and make sure that the work is completed on time and within the deadline.

Are there any areas for improvement or something they could have done differently?

f there are points to improve in relation to our collaboration it is the speed of responding to us in the discord channel but apart from that everything is spot on