YORD

BACKGROUND

Please describe your company and position.

I am the Chair of Illustration Department and Assistant Professor of an education company 

Describe what your company does in a single sentence.

Fosters a diverse community that educates students so they can unleash their creative power to shape culture and commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• Educated students about the storytelling possibilities of Augmented Reality technologies.
• Provide critical and professional feedback for students AR illustrated concepts.

SOLUTION

How did you find YORD?

Online Search

Why did you select YORD over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YORD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YORD Studios provided an educational talk about the storytelling opportunities through AR technologies. They also provided critical and technical feedback on students' thumbnail concepts for an AR experience. Finally, the team delivered a technical workshop on implementing static illustrated and animated assets into an Augmented Reality experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Students will have learned about the potential of using new technologies for storytelling 
• Students will understand how to create interactive experiences using their own assets 
• Students will receive feedback on their concepts/thumbnails for an AR experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was very professional and delivered all items on time. The team was very responsive to our needs and provided valuable solutions when concerns were raised. All items were delivered in a timely manner.

What was your primary form of communication with YORD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The small team atmosphere and the direct connection to all important members of the organization.

Are there any areas for improvement or something YORD could have done differently?

Nothing at this time!

BACKGROUND

Please describe your company and position.

I am the Communication coordinator of Korek Telecom

Describe what your company does in a single sentence.

Korek Telecom provides telecommunication services and solutions to customers across Iraq.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YORD to accomplish?

• immersive VR experience
• 3D character
• Story Buildings

SOLUTION

How did you find YORD?

Online Search

Why did you select YORD over others?

Company values aligned

How many teammates from YORD were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objectives

• Enhance brand awareness and engagement through an innovative and interactive VR platform.
• Provide users with a memorable, narrative-driven experience that resonates emotionally and intellectually.
• Establish our brand as a forerunner in the adoption of emerging technologies.

Scope Details

• Story Development: Collaborate closely with our internal team to craft a compelling storyline that aligns with our brand message and ethos. Develop a storyboard detailing the VR journey, ensuring a coherent and engaging narrative from start to finish.
• Design and Visuals: Creation of high-fidelity 3D models and environments, ensuring they resonate with the brand aesthetic. Development of character designs, if applicable, that are both relatable and captivating for the user. Incorporation of brand elements subtly within the VR environment to reinforce brand recall.
• Technical Development: Develop the VR experience using state-of-the-art VR development tools. Ensure compatibility across major VR platforms and devices. Optimize for smooth performance, minimizing latency and ensuring a seamless experience for users.
• User Testing: Conduct preliminary user tests to gain feedback on usability, engagement, and emotional impact. Refine and iterate based on feedback to ensure the final product aligns perfectly with our objectives.
• Deployment and Integration: Assist in the rollout of the VR experience across our chosen platforms. Provide technical support post-launch to handle any issues or bugs that may arise.

Key Deliverables

• A finalized storyboard and narrative for the VR experience.
• High-fidelity 3D models, environments, and character designs.
• A fully functional VR experience, optimized and tested for major VR platforms.
• A comprehensive user testing report with feedback and recommended adjustments.
• Post-launch technical support documentation and troubleshooting guide.

Timeline

• The project will be executed over a span of six months, with regular check-ins and updates.
• Specific milestones and their deadlines will be mutually agreed upon once the project commences.

Conclusion

• We believe that Yord's expertise in VR coupled with our brand's vision can create a groundbreaking experience for our users. This collaboration promises not just a technological marvel but also an emotional journey that will stay with our audience long after they've taken off their VR headsets. We look forward to embarking on this exciting journey together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback and brand engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ord showcased an exemplary approach to project management throughout the development of our VR experience. Their systematic and organized manner of handling the project was both commendable and reassuring.

• Timely Deliveries: Yord was consistent in delivering milestones right on schedule. Their dedication to adhering to the timeline established trust and allowed us to plan our internal reviews and feedback sessions effectively. Not once did we have to follow up or express concerns regarding delays.
• Proactive Communication: One of the standout qualities of Yord's team was their proactive communication. They routinely updated us on their progress, and any potential challenges were flagged well in advance. This transparency ensured that there were no surprises and allowed us to make informed decisions.
• Responsiveness to Feedback: Whenever we had feedback or wanted to discuss potential changes, Yord was incredibly receptive. They showcased a genuine interest in understanding our perspective, ensuring our needs were not just met but exceeded.
• Adaptive Approach: Yord's flexibility was commendable. If we ever required adjustments or had to pivot due to unforeseen circumstances, their team adapted swiftly, ensuring the project's momentum was never lost.
• Dedicated Point of Contact: Yord assigned us a dedicated project manager who was our primary point of contact. This streamlined our communications and ensured that our needs and concerns were addressed promptly.
• Collaborative Tools: The team at Yord utilized modern project management tools, which allowed us to track the progress in real-time, participate in discussions, and share documents seamlessly.

In conclusion, Yord's project management approach was a testament to their professionalism and commitment to excellence. Their timely deliveries, transparency in communication, and genuine responsiveness to our needs made the collaboration not just productive but also a delightful experience. We felt valued as a partner, and it's evident that client satisfaction is at the forefront of Yord's ethos.

What was your primary form of communication with YORD?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Yord is not just another VR/AR company; they are visionaries in the realm of immersive experiences. Their unique blend of technical mastery, innovative thinking, and narrative excellence makes them stand out in a crowded industry. Partnering with them was not just a business decision; it was an opportunity to be part of something truly transformative.

Are there any areas for improvement or something YORD could have done differently?

In our collaboration with Yord, we found their delivery, communication, and technical expertise to be of the highest caliber. Given the complexity of VR and AR projects, it's not uncommon to encounter challenges. However, Yord's approach was so meticulous and their dedication so unwavering that we genuinely did not identify any areas for improvement.

Their performance exceeded our expectations at every turn, and we are fully satisfied with the outcome. So, in answer to the question, no, there's nothing we believe Yord could have done differently in our collaboration.

BACKGROUND

Please describe your company and your position there.

I am director of an international humanitarian movement with millions volunteers, members and staff worldwide. Founded to protect human life and health, to ensure respect for all human beings, and to prevent and alleviate human suffering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

Our main goal was to create high level virtual training application of FIRST AID. Application will be full of 3D simulations, interactions, sounds, images and tests. Solution will be available for the students, health organisations but also for the public.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on google and checked the best VR/AR studios and reached few of them. The decision factors were price, experiences and time of delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The VR Application is made for Oculus with 3D simulations, interactions, sounds, images and tests. People choose at very beginning the mode: 1. alone 2. more people. Once they start the simulation they are immerse in 3D environment with all the real elements. In the first scene, there is a lying person who does not react and does not breathe. The simulation shows step by step how a person in such a situation should proceed correctly in providing proper first aid.

How many people from the vendor's team worked with you, and what were their positions?

A project manager Adrian was responsible for the whole project and the communication. From YORD team, there were 2 more people we were in touch. The Unity Developer and 3D designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application helped people in first aid courses to better imagine the situation and remember it. It monitors the quality of cardiopulmonary resuscitation so people can really see if they do it correctly. Also it the virtual world, script and gamification elements give unforgettable moments and guarantee good fun, and at the same time participants acquire knowledge of such important issue, which is first aid in emergency situations.

Describe their project management style, including communication tools and timeliness.

During the development, we had a 5 video calls, 2 offline meetings and we were communicating mostly thru emails. We used google hangouts for calls. YORD team communicated internally the project tasks and they always updated us on our calls.

What did you find most impressive or unique about this company?

They offered high quality 3D environment with all working functionalities we wanted for our users.

Are there any areas for improvement or something they could have done differently?

I don't have any suggestions for improvement. The project went exactly as planned, and everything was well communicated in case there were any minor issues.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Lifeboard VR. We offer a VR manifestation tool that can be used on any device.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YORD STUDIO?

We wanted to create an application that helps people manifest their dreams and goals. Our goal was for the tool to be accessible from any device, including VR devices so that we could orchestrate an immersive experience. Since we were the first company to attempt this, we needed help defining our target audience and educating them on the benefits of such an application.

SOLUTION

What was the scope of their involvement?

YORD STUDIO has helped us design and build our application from beginning to end. First, we shared the requirements and provided preliminary documentation and specifications for the application. We also provided details regarding the backend platforms we wanted to utilize and the features we wanted to implement. After communicating the requirements, we gave YORD free reign to organize tasks and plan the design and development stages. 

The team created a series of mock-ups for the UI/UX design. Once we reviewed the designs, they started building the UI/UX and developing the front- and backend of the application. They made the application using a progressive web application, which runs online in a cloud environment. Additionally, they built the VR portions using A-Frame. After the development stage, YORD STUDIO was involved in the QA and beta testing stages. 

Users can visit our application to create customized vision boards and upload pictures of their life goals. Our application helps them visualize their goals in an interactive, immersive environment. We also offer a session mode that allows users to set a time limit for how long they want to spend visualizing their goals. We also have an immersive guided meditation feature that users can access from any device.

Furthermore, we offer an affirmation feature that enables users to document their affirmations and uses AI technology to translate their text into voiceover speech. Users can visualize their goals and listen to their affirmations simultaneously. 

The YORD STUDIO team also produced a promotional video for us. They were involved in all stages, including storyboarding, creating and editing the video, and mixing the audio. The video showcased actors using our application and essentially walked users through the VR features. 

They’ve finished building and launching the application, but we’ve engaged them further for maintenance services. In the future, we plan to continue working with YORD STUDIO to implement new features and create new versions of the application. 

What is the team composition?

We’ve worked with different team members from YORD STUDIO as our needs have changed. We’ve worked with 1–2 project managers and 2–3 team members from each division, including UI/UX design, frontend development, and backend development. Our main point of contact is Marie (Project Manager). 

How did you come to work with YORD STUDIO? 

We initially found YORD STUDIO on Clutch. We compared various service providers and read their reviews to get a good picture of their performance and customer service skills. 

What is the status of this engagement?

We started working with YORD STUDIO in December 2021, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We launched the application two weeks ago, and it’s very reliable, but we can’t share any metrics. However, during the testing stage, we received positive feedback from 200 beta testers. The beta testers were impressed with the quality of the virtual environment YORD STUDIO created. Testers also praised the application’s features and UI/UX design. 

How did YORD STUDIO perform from a project management standpoint?

YORD STUDIO has been a responsive, efficient partner. The team has proactively supported us through each stage of the project. Rather than waiting on our instructions, they’ve brought valuable ideas to the table, improving our application. We’ve met weekly to discuss the project’s status, budget, and milestones. 

Our project manager has given us direct access to the development team, which has been immensely helpful for our workflow. Their response times have been excellent; they’ve answered us immediately via email, WhatsApp or Slack. For urgent requests, they’ve communicated with us via phone to resolve issues more quickly. We’ve also used Jira to manage technical communication. 

What did you find most impressive about them?

YORD STUDIO has helped us make the impossible possible. The team has leveraged their strong technical knowledge to find creative solutions to complex problems. They’ve been motivated to make things happen; even if they don’t know how to do something, they work hard to figure it out. 

Are there any areas they could improve?

I have nothing YORD STUDIO could improve on. 

Do you have any advice for potential customers?

Communicate your feedback with the YORD STUDIO team and respect their efforts. They’re very motivated to do their best, so if you treat them like a partner, they’ll perform well. 

BACKGROUND

Please describe your company and your position there.

I'm a project manager at Transfr. Transfr’s mission is to train the future of every industry and open up exciting new opportunities for talent across the globe and at home. We train people for well-paying careers available now in high-demand fields, enabling learners to find job security and upward mobility, facilitated by immersive, hands-on VR training.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

Yord has recently created on of our Diesel simulations. This is the second simulation they have worked on for us. The goal was to get the simulation into our November release cycle for it to be released towards the end of November. Previously we have worked with YORD on another simulation which was released in July 2022.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected YORD based on their portfolio and good reviews. We work with a growing vendor pool of 10-20 vendors who provide a development service for us. Our vendors are located all across the globe, we decide on vendors to work with after our internal interview process. Once we've accepted the vendor they work on one simulation at first, if satisfied we try to continue working with the vendor and increase their work overtime.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provide a written storyboard/Technical specification for every simulation we assign to vendors. The vendor would then dive in and give us a budget estimation. Once the estimation is approved we provide access to our repositories containing art assets and our in home framework.

The work is done in Unity (C#). The vendor is part of a weekly review cycle with dev support, this includes one of our technical partners and a designer who reviews the sim on a weekly basis. A simualtion consists of 2 major part (tutorial and Hands on training) The key deliverables are a finished tutorial, which is then reviewed by senior designers. the next deliverable would be the full simulation (tutorial and hands on practice). after which the final deliverable would be a finished release candidate.

How many people from the vendor's team worked with you, and what were their positions?

1 project manager 1 developer 1 QA We also had an intern working on the first simulation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

YORD has been an outstanding vendor. Their deliverable have been of great quality. We use an internal QA team to extensively test our simulations during the process, YORD has consistently provided top quality simulations with little to no issues. In their last simulation, they managed to have a tutorial review (one of our milestones) without a single issue logged. To my knowledge that had never happened before. The overal amount of issues found in simulations created by YORD are far under average. I can only assume they have a very strong internal QA process.

Describe their project management style, including communication tools and timeliness.

Communication from YORD had been great. Due to the quality of their product we don't need much communication. We can trust them to deliver a quality product without much guidance. As a project manager at Transfr we usually have a couple check ins with the vendor during development (weekly reviews, standups, etc). With Yord I felt no need to regurarly check in, their PM would proactively let me know about issues in the rare case there were any.

What did you find most impressive or unique about this company?

The quality of their work compared to other vendors we have worked with was astonishing. Many vendors require some time to get into the flow of our framework and usually don't hit their first timeline estimation. YORD provided us with an estimation that was on the low side, we fully expected them to go over and they managed to deliver a product without issues within a timeframe that seemed very short for a new vendor.

Are there any areas for improvement or something they could have done differently?

Personally, I could not name anything they could improve on. YORD is the only vendor out of our vendor pool that we haven't had any issues with.

BACKGROUND

Please describe your company and your position there.

We're a start-up composed of four artists graduated from the Higher Institute of Professional Education of Thiès in Graphic and Digital Art, who have the desire to enhance the Senegalese cultural heritage through new technologies. Passionate about 3D, our structure based in Thiès has the mission to participate in research and innovation in the digital sector in Africa but more particularly in Senegal with the field of reality and augmented reality and brings enough innovations in the world of art, real estate, tourism etc.….

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

we had the desire to enhance the Senegalese cultural heritage through new technologies and we collaborated with the Yord Studio in order to be able to realize our first prototype of virtual museum which was really attractive

SOLUTION

How did you select this vendor and what were the deciding factors?

After doing extensive research, we saw that the Yord studio offered impeccable services in virtual and augmented reality and We have seen that collaborating with them will allow us to carry out our project with their dynamic team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

the stages of this project were numerous because after having had a local partner which is the Senegalese manufacture of decorative arts of thies which housed this prototype it was deemed necessary to find a startup of size in order to collaborate on the web part xr and Vr space optimization and suddenly we went through stages like photography, photogrammetry, 3D space design and VR

How many people from the vendor's team worked with you, and what were their positions?

Let's say that there was a team of developer and 3D design but especially the CTO of Yord as well as the Project Manager who very well managed the project in the long term.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes because at the end of the project we organized a restitution ceremony which brought together cultural actors as well as art enthusiasts in order to present the project to the general public where there was a virtual visit through reality headsets virtual and the presentation of the site to allow to visit this museum from a distance

Describe their project management style, including communication tools and timeliness.

During development we had weekly video calls on google meet with their project manager Maya to make sure everything was on track. If there wer any delays, they'd let us knox ahead of time. Outside we communicated throught Discord channel , email and video call

What did you find most impressive or unique about this company?

They were really happy to collaborate with us on the project; they are very organized in relation to the tasks in the company. and make sure that the work is completed on time and within the deadline.

Are there any areas for improvement or something they could have done differently?

f there are points to improve in relation to our collaboration it is the speed of responding to us in the discord channel but apart from that everything is spot on

BACKGROUND

Introduce your business and what you do there.

I’m the media consultant at bTV Media Group, a TV media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YORD STUDIO?

We needed help with video production and AR/VR development.

SOLUTION

What was the scope of their involvement?

YORD STUDIO has helped us with video production and AR/VR. We have an unusual project, and they’ve found out how to take the footage of the pictures out of the metaverse. They’ve done the video editing and shot part of the production. They use Oculus.

What is the team composition?

We’re in contact with the project manager and developers.

How much have you invested with them?

We’ve spent €1,500 (approximately $1,500 USD).

What is the status of this engagement?

We started working together in June 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve exceeded our expectations. We haven’t used the video for commercial purposes yet, but the content has performed well in views and ratings.

How did YORD STUDIO perform from a project management standpoint?

We communicate through email, phone calls, in-person meetings, and video calls. They meet all of the deadlines seamlessly and meet us halfway in everything.

What did you find most impressive about them?

They think out of the box. YORD STUDIO thinks individually about every project. They listen to their customer’s needs and come up with unusual but creative ideas on how to proceed with the challenges.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

I’d recommend them to everyone.

BACKGROUND

Please describe your company and your position there.

I'm Event Manager of BEDNAR FMT company. We are specialists in the production of agricultural technology for soil cultivation, seeding, inter-row cultivation, mulching, fertilization, and crop residue management

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO, and what were your goals?

We wanted to create an AR application that will help us to describe to our customers how our OMEGA machine works.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw webinar "Digital Promotion 2020" and after that I contacted 3 companies which attend this project. After a few meeting we decided on YORD STUDIO. The reasons for them are mostly because we love their solutions. Other reasons were very smooth negotiations and a fair price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created an app that include 4 parts (projection of 3D model, connecting a 3D model with a real machine, and 2 projections of 3D parts of machine). There is possibility to show how fluid seeds from tank of machine into the soil. We provided to YORD 3D models from our designers and also some photos and videos.

How many people from the vendor's team worked with you, and what were their positions?

Before we signed the contract I mostly spoke deal with CEO and then with Operations Manager and CTO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We mostly create this app for fairs and other shows. Unfortunately because of the COVID, we are still waiting for first fair where we can use it.

Describe their project management style, including communication tools and timeliness.

In the beginning we had meetings and video calls to come up with a final form of application. Then we had a few video calls when some parts were done. Mainly because we are from the same city, the communication was perfect. Every time I call or email them, I get a very quick response.

What did you find most impressive or unique about this company?

We were impressed with their graphic design skills.

Are there any areas for improvement or something they could have done differently?

I have no idea, everything was perfect.

BACKGROUND

Please describe your company and your position there.

I am marketing manager of czech non-profit organisation Loono. We are a team of young doctors, medical students, and other enthusiasts. Together, we show people that health and prevention matter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD STUDIO?

We needed help raising awareness of our new campaign about mental illness prevention. As we are actively educating on instagram, YORD studio has offered to create an AR filter for us and help us get our mission even further.

SOLUTION

How did you select this vendor and what were the deciding factors?

Studio yord offered itself to create a product for us without charge, which is a wonderful help for us as a non-profit organization.

Describe the project in detail and walk through the stages of the project.

At the first meeting, we talked about what would help us the most at the moment and how YORD can help us with that. We agreed that something modern like the AR filter on Instagram will be a great tool for our target group. Together with our graphic designer, we provided the studio with materials a they wonderfully developed and created a beautiful filter for us. In addition, they helped us with its deployment on our Instagram page.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people - XR Consultant, Marketing Manager and CTO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to our cooperation, we reached out to 55,000 people in our target group with our activities.

How effective was the workflow between your team and theirs?

Very effective. The YORD STUDIO team communicates at a high level, and they've been a pleasure to work with.

What did you find most impressive or unique about this company?

The desire to help spread good things and to help without claiming a fee.

Are there any areas for improvement or something they could have done differently?

No, everything has been amazing.

BACKGROUND

Please describe your company and your position there.

Hi, I'm Yuri Smishkewych Rey. As the Web & Media Specialist for Oceana in Europe, I coordinate all of the digital communications (web site content, social media, and email) outputs for our four campaigns that are creating a more healthy and abundant ocean.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YORD, and what were your goals?

Our Habitats Protection Campaign team was looking for a way to communicate how important seamounts are as biodiversity hotspots to the general publics.

After looking at different interactive media, we decided that an Instagram filter would be the best way to engage audiences and help demonstrate the characteristics, fauna and flora of these truly unique "oases" of the world's ocean--all while having a bit of fun.

SOLUTION

How did you select YORD and what were the deciding factors?

We had a shortlist of possible service providers from a list made up of our sector's network and own professional LinkedIn networks. After a bit of shopping around, we saw that YORD's services, customers reviews, previous work (esp. with with NGOs) and pricing were the perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From day one, YORD helped us conceptualize the idea and develop its narrative so it would work within this platform (Spark AR).

After looking at our original schematics, reference images and other background documents, YORD started prototyping the filter, giving us periodic demos on an almost daily basis. The product went through approximately a half dozen test versions before it was finalized within a record time.

How many people from the vendor's team worked with you, and what were their positions?

Five, we worked directly with the YORD's CEO, Adam Rajnoha, David Mařák - CTO, Matthias Sinneman - Business Developer Specialist, Elena Mizeráková - Operations Manager, and Ana Maslenko - 3D Graphics.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Although still a living social media (SoMe) campaign, our initial evaluation from the launch yielded excellent results: Our filter, and its related promotions, increased our cross-platform reach and engagement numbers exponentially when compared to the previous month.

On the qual side, we received very positive feedback from a number of organizations within our sector as well as internally within our organization.

Describe their project management style, including communication tools and timelines.

Excellent., I believe that YORD's forte lay in their project management and communications. They are very amiable and always a pleasure to speak with.

We had a number of periodic video calls that ranged from brainstorming sessions to actually training us on how to us the platform as well as follow-up calls. Now-a-days with so much "Zoom fatigue," I prefer calling by phone and it's great to know that I can talk with anyone at YORD just by picking up the phone.

What did you find most impressive or unique about this company?

Creative, organized, innovative, patient...the list goes on. The YORD team and the way its managed is a model of what modern service providers should be. They were extremely professional, easy to relate to, and explained things in a very clear and understandable manner. And this was regardless of your technical knowledge or specialization.

Are there any areas for improvement or something they could have done differently?

I cannot think of any areas that need improvement as we are truly satisfied with YORD.