XL Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the head of business and operations at Airway Broad Logistics LLC, a Dubai-based logistics company. We offer air, sea, and land freight solutions, specializing in customs clearance, warehousing, and door-to-door delivery for businesses across the UAE, GCC, and globally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XL Technologies?

We needed to hire a company to provide reliable IT support and technology solutions for our business, including maintaining our IT infrastructure and troubleshooting technical issues.

SOLUTION

What was the scope of their involvement?

XL Technologies has built our website from scratch, handled updates, and provided ongoing technical support.

What is the team composition?

We’ve worked with 2–5 teammates from XL Technologies.

How did you come to work with XL Technologies?

Someone referred XL Technologies to me. We chose them over other options because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

XL Technologies has done a good job. They’ve provided faster issue resolution.

How did XL Technologies perform from a project management standpoint?

They deliver on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

XL Technologies is very good. They’re very prompt in resolving and troubleshooting issues.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am a general practitioner at Desborough Surgeries

Describe what your company does in a single sentence.

We are an NHS surgery providing health care services to a population of 14000 patients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire XL Technologies to accomplish?

• To build a new website in line with NHS digital standards

SOLUTION

How did you find XL Technologies?

Other

Why did you select XL Technologies over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a brand new website in compliance with NHS digital standards 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A website that was user friendly across the population demographics and easy to navigate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. 
very timely responses via email . 

What was your primary form of communication with XL Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Customer friendly 

They listened to the needs of the business 

Are there any areas for improvement or something XL Technologies could have done differently?

Very good service overall