Xerago is a global AI-driven digital enterprise that gets inside enterprise systems and makes them run the way they were designed to.
For over two decades, Xerago has helped large and mid-market organizations across the world solve complex digital challenges, deliver measurable outcomes, and create sustained impact. That deep foundation is what Xerago is built on and AI is what takes it further.
We have been delivering Digital Impact to enterprises for over 20 years. Now with AI, we deliver Digital Independence as well.
Platforms underperform after go-live. Data pipelines break under load. Campaigns need five teams to coordinate before anything goes live. Attribution numbers change depending on who pulls the report. These are not strategy problems. They are operational problems and they compound every week they go unsolved. So does the Digital Debt.
Xerago solves them through AI-native intelligence across Customer Experience, Data Analytics, MarTech, Cloud, AI, Customer Engagement and Retention, Digital Analytics, Digital Commerce, and Campaign Management automating workflows and integrating everything into one operating layer teams can control.
To deliver this, Xerago combines expert services with purpose-built AI products that make enterprise systems connect, automate, and optimize from the first Bootcamp that solves one burning problem in five days, through Launchpad, Rollout, and ultimately Digital OS where teams run everything autonomously, without needing Xerago in the loop.
20+ years of rolled-up sleeves and calloused hands. 50+ Global Clients. Mostly Large ones.In 25 countries. Across 5 continents. Multi Geo. Multi Ethnic. Multi Time Zone. Enterprise Marketing Automation pioneer. 100k+ Campaigns. 1B+ Customers Reached. 10M+ Responses.
Preferred partners of the best MarTech in business: Unica. Adobe. Salesforce
Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
250 - 999
Year founded
Founded 2003
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
Undisclosed
Rating for cost
5
/5
What Clients Have Said
Xerago is praised for offering good value for cost, with pricing fitting clients' budgets. Projects include email design for a banking client and cloud hosting for Citigroup, both highlighting responsive service and quality that surpasses alternatives.
Xerago's technical expertise, particularly in cloud infrastructure and IT managed services, was commended by clients. The team was able to resolve issues independently and deliver quick turnaround on technical work orders.
Expertise in Email and Web Design
Xerago has demonstrated proficiency in developing and designing email content blocks and templates with dynamic data personalization and CMS integration, which has been appreciated by clients in the banking and financial services sector.
Value for Money
Multiple clients noted that Xerago offers services that are high in quality and provide good value for cost, making their offerings competitive compared to other in-house and external options.
Need for Stronger Business Understanding
One area for improvement mentioned was the need for Xerago's junior team members to develop a stronger understanding of business dynamics, despite their good technical skills.
Responsive and Reachable Team
Clients appreciated Xerago's responsiveness and availability, with team members being reachable and communicative via virtual meetings and email, ensuring effective and timely project execution.
Alignment with Client Values
Xerago's alignment with clients' company values and their cultural fit were significant factors in their selection, contributing to long-term relationships and successful collaborations.
"They anticipated possible roadblocks and suggested solutions ahead of time."
May 16, 2023
SVP Digital Sales & Marketing, Bank & Financial Services Co
Shiang Yee Wong
Verified
Financial services
Singapore
1,001-5,000 Employees
Online Review
Verified
Xerago designed the website and emails for a bank. They developed email content blocks and templates with dynamic data personalization and integration with the client's CMS.
The client was satisfied with the output's quality. The products were scalable across multiple markets and languages, had varied use cases, and had a deep level of personalization. Overall, Xerago understood the client's working style and was flexible with their demanding and changing conditions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the SVP Digital Sales and Marketing of the company
Describe what your company does in a single sentence.
Banking and financial services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xerago to accomplish?
Email and web design and content management
SOLUTION
How did you find Xerago?
Long term existing vendor
Why did you select Xerago over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Xerago were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop and design email content blocks and templates, with dynamic data personalization and integration with content management system.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quantity of output
scalability of use across multiple markets and languages
variety of use cases ranging from client acquisition
deepening and retention
and deep level of personalization
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Met timelines and deliverables majority of the time. Flexible to deal with highly demanding and changing conditions. Needed a bit more explanation for complex asks but once they understood it was smooth sailing.
What was your primary form of communication with Xerago?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Long relationship with our company meant they are familiar with our working style. They anticipated possible roadblocks and suggested solutions ahead of time.
Are there any areas for improvement or something Xerago could have done differently?
The more junior working level team members are good technically but would be great if they had stronger understanding of business dynamics
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Cloud Consulting for FinTech Company
Cloud Consulting & SI
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Xerago's services are value for money and of higher quality than other in-house and external options."
May 15, 2023
Manager, Citigroup
Anonymous
Verified
Financial services
Singapore
10,001+ Employees
Online Review
Verified
Xerago has provided cloud consulting services for a fintech company. They have migrated the client's legacy marketing websites to a modern cloud hosting infrastructure and managed the IT services.
Xerago has delivered the project on time, meeting the client's expectations. They have communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their availability and technical expertise have been hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a manager at Citigroup
Describe what your company does in a single sentence.
Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xerago to accomplish?
Website hosting
SOLUTION
How did you find Xerago?
Referral
Why did you select Xerago over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Xerago were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Xerago was engaged to
migrate existing legacy marketing websites critical to Citi businesses from EOL on-prem data centre to a modern cloud hosting infrastructure:
setup and configure to-be cloud infrastructure
provide critical IT managed services to keep the websites functional with no downtime,and compliant with our company policies.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quick turnaround on technical work orders relating to cloud. Maintain agreed SLAs
What was your primary form of communication with Xerago?
Virtual Meeting
Email or Messaging App
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Assigned Xerago team members to this project were responsive, reachable and were very experienced technically to resolve issues independently with minimal supervision, quicker than expected.
What did you find most impressive or unique about this company?
Xerago's services are value for money and of higher quality than other in-house and external options.
Are there any areas for improvement or something Xerago could have done differently?
NA
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Content & Project Management for Financial Services Company
Content MarketingOther Digital Marketing
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I like their responsiveness and on-time delivery."
May 13, 2023
Executive, Financial Services Company
Anonymous
Financial services
Singapore
5,001-10,000 Employees
Online Review
Xerago provides content and project management services for a financial services company.
The client is pleased with Xerago's services. The team is responsive and delivers everything on time. Moreover, their customer-centric approach, bespoke solutions, and expertise are highly impressive. Overall, the engagement has been successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at the company.
Describe what your company does in a single sentence.
Financial Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xerago to accomplish?
Content Management
Project Management
SOLUTION
How did you find Xerago?
Sourcing
Why did you select Xerago over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Xerago were assigned to this project?
100+
Describe the scope of work in detail. Please include a summary of key deliverables.
Content deployment, project management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Tickets closed, service delivery uptimes, meet business KPIs
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I like their responsiveness and on-time delivery.
What was your primary form of communication with Xerago?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Customer-centric, bespoke solutions, expertise
Are there any areas for improvement or something Xerago could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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