Wunderbrand (Pty) Ltd

BACKGROUND

Introduce your business and what you do there.

I’m an assistant at Petralon Energy Limited, an indigenous oil and gas company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wunderbrand (Pty) Ltd?

We needed help with branding services for our business.

SOLUTION

What was the scope of their involvement?

Wunderbrand (Pty) Ltd takes care of our branding needs. Regarding the process, we tell them what we need, give them colors to work with, and then they send us options for us to choose from. After that, we go through a back-and-forth iteration process until we decide on a final product.

What is the team composition?

I mainly work with one member of Wunderbrand (Pty) Ltd's team.

How did you come to work with Wunderbrand (Pty) Ltd?

We chose Wunderbrand (Pty) Ltd because of the quality of their work. We even tried to outsource locally, but we always go back to Wunderbrand due to their deliverables.

How much have you invested with them?

So far, we've spent over $10,000 with them.

What is the status of this engagement?

We started working together in January 2014, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are happy with Wunderbrand (Pty) Ltd's work.

How did Wunderbrand (Pty) Ltd perform from a project management standpoint?

Wunderbrand (Pty) Ltd delivers on time and within budget. In addition, we have good communication where we always discuss everything before they finalize it.

What did you find most impressive about them?

Wunderbrand (Pty) Ltd's team is always available when I need them.

Are there any areas they could improve?

I don't think there's anything they can improve on — they've done a great job so far.

Do you have any advice for potential customers?

I recommend working with Wunderbrand (Pty) Ltd. Just tell them to pay attention to details.

BACKGROUND

Please describe your company and your position there.

I'm the creative director of Dirty&Dry. We're a creative sales agency for drink brands all over the world. We sale and market brands across trade as well as to consumers. My position involves ideation of concepts, pulling in various creatives, managing the delivery process and client servicing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wunderbrand (Pty) Ltd, and what were your goals?

We needed a position and a brand. I was going to do it myself but erred on the side of caution, due to a slight lack of complete objectivity. Wunderbrand came at our needs with a fresh set of eyes, and objectively took our thoughts and came up with our brand. Our goals were to have a cohesive brand that mixed in the founders beliefs and personalities.

SOLUTION

How did you select this vendor?

I found a number of creative agencies and spoke to each of them regarding their creds and how they would go about delivering our brief for our agency. Wunderbrand was responsive, professional, and understanding. These were the ingredients I required up front.

Describe the scope of their work in detail, including any steps and the final deliverables.

They took us through a questionnaire at first to gather our thoughts. From this step, Wunderbrand did desk research and gave a comprehensive competitor analysis, including our barriers to entry. What was interesting was out of the standard practices was the ability to pivot and give extra items like building us our brand book as well as our stationary. We were also named and had our logo designed on top of this.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the Head of Wunderbrand Nicholas as well as his creative director. They were both on point, in delivering and presenting the work. They also responded well to feedback positive and negative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcomes we were happy with as well as the business strategy given to us by Wunderbrand. The outcome was a presence online, as well as our toolkit needed to go to clients. This included but not limited to decks and case studies.

Describe their project management style, including communication tools and timeliness.

The project management style was detailed. There were clear timelines in place for everything and these were adhered to a best as possible. Communication was clear, transparent and above board. We were happy with the outcomes.

What did you find most impressive or unique about this company?

What I find most impressive was the flexibility as they are not local to us, and the deliverables were on time and open to amends when we asked for it.

Are there any areas for improvement or something they could have done differently?

Again, we were quite happy with our experience with Wunderbrand. The pricing was fair, and the delivery was as expected.

BACKGROUND

Please describe your company and position.

I am the Director of the company.

Describe what your company does in a single sentence.

We develop, produce, and trade in beverages.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wunderbrand (Pty) Ltd to accomplish?

• Brand image
• Social media

SOLUTION

How did you find Wunderbrand (Pty) Ltd?

Referral

Why did you select Wunderbrand (Pty) Ltd over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Wunderbrand (Pty) Ltd’s team?

2-5 Employees

What was your primary form of communication with Wunderbrand (Pty) Ltd?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Wunderbrand helped us in repositioning our core product line through brand image, product image, web and social media presence. They brought a fresh and vibrant look to our packaging, linked this seamlessly with our online appearance and completed it with the design of promotional brochures as well as giveawas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Complete of product design
• Social media metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wunderbrand has a proactive approach to work and has always delivered on time.

What did you find most impressive or unique about this company?

They come up with original solutions and never fail to surprise.

Are there any areas for improvement or something Wunderbrand (Pty) Ltd could have done differently?

It seems difficult to improve on their delivery, friendliness or reliability.