WTM Studio

BACKGROUND

Please describe your company and position.

I am the President of Ecommerce Law Group

Describe what your company does in a single sentence.

M&A law firm for online business transactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WTM Studio to accomplish?

• Build a new website that clearly explains our niche legal services and builds trust with clients
• Improve our SEO so more business owners and buyers find us online
• Streamline our internal business processes to save time on day-to-day work

SOLUTION

How did you find WTM Studio?

• Referral
• Relationship

Why did you select WTM Studio over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from WTM Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired WTM Studio to rebuild our website, improve our search visibility, and help us tighten up how we run the firm day to day:

• Ray planned and built our new website from the ground up, including a clear site structure that makes it easy for clients to find what they need.
• He created practice area pages that explain our services in online business M&A, deal documents, and escrow in plain language.
• He handled the design and made sure the site looks and works well on mobile devices.
• He led our SEO work, including keyword research, on-page optimization, and content for the site.
• He also helped us improve our business processes by streamlining client intake and our everyday workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Launched a new, mobile-friendly website on schedule that clearly explains our practice areas.
2. Our site now ranks for more of the search terms our clients actually use, and we're seeing more inquiries come in through the website.
3. Prospective clients regularly tell us the site made it easy to understand what we do before the first call.
4. Streamlined client intake and everyday workflows, which cut down on back-and-forth and saves our team time each week.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ray was organized and easy to work with from start to finish. He kept us updated on where things stood, delivered what he said he would when he said he would, and was quick to respond whenever we had questions or wanted changes. When we gave feedback, he took it seriously and made the updates without any hassle. He also took the time to understand how our firm works, which made the whole process feel collaborative rather than something we had to manage.

What was your primary form of communication with WTM Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how much effort Ray put into understanding our business before building anything. Legal services for online business deals are a niche area, and he took the time to learn how our deals actually work so the website and content spoke to the right clients. He also looks past the website itself. He helped us improve how we run things day to day, which we didn't expect from a web and SEO company. It felt like working with someone who cared about our business doing well, not just finishing a project.

Are there any areas for improvement or something WTM Studio could have done differently?

Honestly, the only thing I'd change is that I wish WTM Studio offered even more services. Ray genuinely cares about our business as much as I do, so I'd happily hand him more if I could.