Wonsupona

BACKGROUND

Please describe your company and position.

I am the owner of Steven Washington Experience

Describe what your company does in a single sentence.

Your company helps people reconnect with their bodies to regulate their nervous systems and restore a deep sense of safety, vitality, and wholeness through mindful movement and embodied practices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wonsupona to accomplish?

• Branding

SOLUTION

How did you find Wonsupona?

Referral

Why did you select Wonsupona over others?

• Referred to me
• Good energy and skill

How many teammates from Wonsupona were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Molly supported me in developing a comprehensive brand foundation and messaging framework for my business. The scope of work included clarifying my brand positioning, audience, voice, and core messaging, as well as organizing the overall structure for my website and future content. Key deliverables included a detailed Brand DNA document outlining my brand story, vision, mission, values, and key messages, along with clearly defined audience personas and positioning statements. She also helped me refine the language I use to communicate my work, making it more cohesive, grounded, and emotionally resonant. This work provided a strategic roadmap that I am now using to guide my website redesign, collaborate with a copywriter, and ensure consistency across all of my offerings and platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most significant outcome was gaining clear alignment and direction for my brand and messaging. Before this work, my positioning felt broad and somewhat unclear. After working with Molly, I now have a defined audience, a cohesive message, and a structured framework that guides how I communicate my work. As a result, I’ve been able to confidently move forward with key next steps, including reaching out to copywriters, refining my website strategy, and preparing for a full site redesign. The clarity she provided has also made it much easier to make decisions around content, offers, and overall business direction. While the project was focused on brand strategy rather than immediate quantitative metrics, it has created a strong foundation that will directly support future growth, marketing effectiveness, and conversion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Molly managed the project with a high level of professionalism and clarity. She communicated expectations clearly, kept the process organized, and delivered all materials on time. She was also very responsive and thoughtful throughout, taking the time to understand my work and reflect it accurately in the messaging. Whenever I had questions or needed clarification, she was quick to respond and always open to feedback. Overall, the process felt smooth, collaborative, and well-paced from start to finish.

What was your primary form of communication with Wonsupona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Molly’s ability to deeply understand my work and translate it into clear, grounded messaging. My work is nuanced and not always easy to articulate, but she was able to capture both the emotional depth and the practical structure of it in a way that felt authentic and aligned. She doesn’t approach branding at a surface level—she helps you uncover the deeper essence of your work and then organizes it into something that is both meaningful and strategic. That combination of insight and clarity is what made her work especially impactful.

Are there any areas for improvement or something Wonsupona could have done differently?

Overall, I had a very positive experience and felt well supported throughout the process. If anything, given the depth of the work, I would have welcomed even more time for integration or follow-up as I began applying the material to my website and next steps. That said, Molly provided a strong and comprehensive foundation, and I feel confident continuing forward using the tools and framework she created.

BACKGROUND

Introduce your business and what you do there.

I’m the corporate brand manager at a company that provides dental technology solutions to streamline practice management, enhance patient experience, and improve operational efficiency for dental clinics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wonsupona?

We needed help sharpening our brand narrative and better telling the story of why we exist and what value we bring.

SOLUTION

What was the scope of work done?

Wonsupona conducted market research and an interactive workshop. The team created three narrative concepts and refined one of them, then developed messaging. The final deliverable was a brand narrative document with key messages and our voice and tone.

What is the team composition?

We had one strong leader with a team working in the background.

How did you come to work with Wonsupona?

I’ve worked with their team before and am always impressed with the quality of their work. The team had a deep understanding of our challenges, was quick to respond, and delivered excellent, high-quality outcomes.

What is the status of this engagement?

We worked together from March–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were thrilled with outcome. The team took the time to understand our market, value, and vision. Wonsupona worked hard to find the right way to describe our story and went above and beyond to make sure we were happy with the outcome.

The project is the cornerstone of our brand expression and unifies our team with a consistent, impactful and meaningful story.

How did Wonsupona perform from a project management standpoint?

Wonsupona’s project management was fantastic. The team was quick and ahead of schedule, with clear communication and expectations. We communicated via email, phone, and video conference.

What did you find most impressive about them?

I was most impressed by how much Wonsupona cared.

Are there any areas they could improve?

No, Wonsupona was above and beyond our expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of sales and marketing at VectorVest, a stock analysis software company. We help individual or DIY investors make better investment decisions in the stock market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wonsupona?

We were going to launch a new product line and wanted unique names that were consistent with one another.

SOLUTION

What was the scope of their involvement?

Wonsupona provided branding services, specifically product naming. They initially sent us a questionnaire, and from there, we had a follow-up phone call where they understood the project's scope and what we wanted to get out of it.

Wonsupona understood how we wanted the customer to feel when they heard the name. We were looking for one name but decided to get five because we knew what our product roadmap looked like. We knew we were going to have four additional products, and we thought it would be good if the tiers were relevant and relatable to one another.

Wonsupona went away and came back to us with a series of names they thought could work for us. We had a follow-up meeting where they presented the names to us. When they delivered the names, they didn't just have the name; they had the story behind it, taking in some of the inspiration we wanted the names to invoke. They displayed the names for the main product we were after and the rest of the tiers.

We mixed and matched the names we liked the best. There was one name we couldn't place, so the team went away and did another revision. They gave us more prospects, and we liked one of them.

Wonsupona also did market research. We gave them some competitors we had in the space, and the team went away and researched what companies in our industry do when they name their products. The team came back with a final presentation, where they asked clarifying questions about different brands and how they do their naming.

What is the team composition?

We primarily worked with two people, and Molly was our main point of contact.

How did you come to work with Wonsupona?

We found them through a Google search and reached out to see if they could help us with our project. This was our first time trying an outside resource for naming purposes, and we didn't have a ton of time or a large budget, but Wonsupona was very flexible.

What is the status of this engagement?

We worked together from January to May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very pleased with the overall experience. Wonsupona was very professional and did a great job identifying what each person wanted and ensuring it was encapsulated in the final product. The team gave us clarity and descriptive text we could use on brand identity and a backstory for our brand, which we really liked.

How did Wonsupona perform from a project management standpoint?

They met deadlines and stayed on budget. We primarily communicated through email. We were a little wishy-washy because we hadn’t been through this process before, but the team did a great job of holding our hands through the process and pulling out of us the things we valued in names.

What did you find most impressive about them?

Their insight was invaluable because we got a sense they were experts in this field, which gave us a high level of confidence that they could deliver a good product.

Are there any areas they could improve?

No, they exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Aprōche

Describe what your company does in a single sentence.

Aprōche is a luxury wellness brand that combines cutting-edge science with high-quality ingredients and refined design to create effective, beautiful supplements—providing the foundation for women’s wellness through sophisticated self-care rituals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wonsupona to accomplish?

• Develop a brand narrative
• BRAND VISION (describes our desired future)
• BRAND VALUES (guiding principles that shape our brand)
• BRAND MISSION (how we will achieve our vision)
• BRAND STORY
• BRAND KEY MESSAGES
• Find a name for the company

SOLUTION

How did you find Wonsupona?

Clutch Site

Why did you select Wonsupona over others?

• High ratings
• Great culture fit
• great background

Describe the scope of work in detail. Please include a summary of key deliverables.

This brand development project focused on crafting a cohesive identity for a luxury women’s wellness brand, addressing core areas such as brand vision, mission, values, narrative, and positioning. We articulated a forward-looking vision that integrates wellness with sophistication and developed a mission focused on delivering high-quality, curated products for discerning women. The process defined key brand values, clarified what the brand stands for, and created a compelling narrative that highlights our unique proposition in the market. The positioning work ensured a distinct presence in the wellness space, supported by a polished brand story, an engaging About Us section, and key brand messages for consistency across touchpoints. A critical component of this work was the ideation and selection of a brand name that resonates with our target audience, providing a strong foundation for the brand’s successful launch. Throughout this process, Molly provided several preparatory materials, including reference videos and in-depth questionnaires, which helped inform and shape the brand’s development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Molly has been an absolute game-changer. Her creativity, talent, and strategic insight are truly remarkable. I shared a whirlwind of stream-of-consciousness ideas, videos, and inspirations with her, and she seamlessly distilled them into a cohesive brand narrative that I’m completely in love with. Molly has an extraordinary gift for turning abstract concepts into something clear, impactful, and beautifully aligned with our vision.

Her work went above and beyond my expectations. The finalized brand name and narrative received glowing feedback from our initial focus groups, validating a strong connection with our target audience. Molly captured the brand’s positioning perfectly — aspirational, relatable, and completely on point.

The development of key brand messages and the About Us section will undoubtedly play a pivotal role in fostering early customer trust and engagement. On an internal level, the brand framework she crafted has already provided invaluable clarity for our marketing and product development teams, ensuring consistency across all touchpoints and accelerating our launch timeline.

I can’t recommend Molly highly enough. She’s a creative powerhouse, a thoughtful collaborator, and an essential partner in bringing any brand vision to life. Before molly I had a good product, now I have an AMAZING BRAND!  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Molly’s project management skills were nothing short of amazing. She was incredibly timely, reliable, and consistently delivered high-quality output. From the very beginning, she set clear timeline expectations and ensured that every deliverable was completed on time — often even ahead of schedule.

What stood out most was her dedication. Despite the holiday season, Molly remained fully committed to our project. We held our brand naming session on December 30th, right between Christmas and New Year’s, and she showed up with the same enthusiasm and focus as ever. It’s rare to find someone so dependable and invested in their work.

Molly went above and beyond to ensure the process was seamless and stress-free. Her ability to stay on track while delivering exceptional quality made a significant impact on the success of our brand development. I couldn’t recommend her more highly!

What was your primary form of communication with Wonsupona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Molly and her approach was her ability to take a creative process that can often feel abstract and overwhelming, and make it structured, purposeful, and highly collaborative. She has an incredible knack for listening deeply, extracting key insights from scattered ideas, and shaping them into a cohesive and compelling brand narrative.

Her unique blend of creativity, strategic thinking, and empathy sets her apart. Molly truly listens — not just to words, but to the underlying vision and emotions behind them. She has an intuitive sense of how to make a brand feel both aspirational and authentic, which is no easy feat.

I was particularly impressed with their ability to balance the big-picture vision with the smaller details that make a brand truly resonate. Molly’s work feels elevated and thoughtful, but never overcomplicated. That balance is rare, and it’s a big part of why I’d work with her again in a heartbeat! I also plan to continue working with Molly on other marketing projects as she NAILED the first two.

Are there any areas for improvement or something Wonsupona could have done differently?

I can't think of any 

BACKGROUND

Please describe your company and position.

I am the CEO of Jintronix Inc.

Describe what your company does in a single sentence.

Interactive motion-sensing exercise games for rehabilitation and active aging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wonsupona to accomplish?

• Come up with a name for our new product

SOLUTION

How did you find Wonsupona?

• Online Search
• Clutch Site

Why did you select Wonsupona over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wonsupona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goal of the project was to come up with a name for a new product we were developing. The project included multiple stages towards narrowing down and ultimately choosing a name that satisfied a set of criteria that were outlined at the beginning of the mandate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our users and employees loved the new name.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Molly and her team at Wonsupona were extremely professional and responsive. During the regular meetings we had throughout the mandate, they came prepared and full of great ideas. Whenever there was an issue or if something needed to be course corrected, they adapted seamlessly.

What was your primary form of communication with Wonsupona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The thing that most impressed us about Wonsupona was their passion. Right from the very outset, they showed a willingness to dive in and put all their heart into the project. We were very well taken care of!

Are there any areas for improvement or something Wonsupona could have done differently?

Nothing comes to mind. We had a very positive experience with Wonsupona.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Wayfarer. Wayfarer is a knowledge-sharing platform that gives libraries, schools, and nonprofits the ability to elevate and gamify their underutilized resources so that knowledge seekers can find what they need, when they need it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wonsupona, and what were your goals?

We had 10 different versions of our story and couldn't find a common thread. Our goal was to get help weaving everything together into one beautiful story.

SOLUTION

How did you select this vendor?

I started by looking for help on a site that lists branding agencies. I saw Molly's profile and her case studies and loved them so much I looked up her company and found even more case studies. I like to look at the work people have actually done as opposed to what they say, and was so impressed with the examples of prior clients of Wonsupona's that I emailed them to learn more about their packages.

Describe the scope of their work in detail, including any steps and the final deliverables.

Scope of work was a story development -- basically, a 1-sentence, a 1-paragraph, and a story. Those were also the final deliverables. The "Steps" are covered in another one of the answers.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Molly, the head of Wonsupona.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Wayfarer unlocks superpowers! Molly presented us with two directions for the messaging -- both were perfect, but the "superpower" concept applied to Wayfarer gave us goosebumps. It came out of nowhere, was so "original" compared to the dozens of pages of notes I sent her to tell her more about what Wayfarer does. And it dramatically simplified our messaging and made our company more attractive to customers.

Describe their project management style, including communication tools and timeliness.

We had timeline-based meetings. We sent initial materials, had a meeting, filled out an information-gathering survey, had another meeting, got the initial two proposed directions, had another meeting, and then got a completed story. Communication was split between email and Zooms. Timeliness was impeccable -- got email replies within 1-2 hours. The project moved at exactly the pace I wanted; when we got excerpts of the story/direction, we were given time to ruminate.

What did you find most impressive or unique about this company?

In one word -- Magical. I really can't say enough great things. Maybe to set an anchor -- prior to Wonsupona, I had never met a marketing/branding person that did work for us where I was truly happy with the final product. I divulged that in our initial meeting to try to set expectations. I keep thinking about the first time I read the initial two directions of Wayfarer's story and "magical" is the word that comes to mind. I literally had goosebumps being so excited to see in "short-form" exactly what we've been trying to figure out how to say for a long time.

Are there any areas for improvement or something they could have done differently?

I realize this is an insanely positive review, so I'll offer one suggestion so it doesn't seem fake (it's not -- please msg me and I'm happy to give more details about why I appreciated Molly & Wonsupona's work for us so much -- I'm happy to do a call even b/c I appreciate what they did) -- Once we settled on the full story and I offered feedback, I would've liked to have seen it presented possibly with some time delay. Toward the very end it was a bit of seeing the sausage made, and my preference is to someone to say -- "I've taken all your suggestions, thought about them, and this is your story -- I won't accept any more changes, it's perfect, and you can't change anything else or else you'll break it." But my point is likely an outlier b/c it's basically saying, "You shouldn't listen to me too much or incorporate my feedback." But that goes back to the magic Wonsupona performed -- when we read the first two potential directions our story could take, it somehow took exactly the right pieces we wanted and crafted them in a way that were just so delicious. It gave me goosebumps reading them, literally. I appreciated their work b/c I know how hard it is to take lots of information and make it shorter -- we even talked about the Mark Twain quote: “I didn’t have time to write you a short letter, so I wrote you a long one.”

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a market strategy consultancy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wonsupona?

We needed help with branding our brand’s narrative.

SOLUTION

What was the scope of their involvement?

Wonsupona has been doing branding and advertising for us. They’ve addressed our brand’s narrative, tagline, personality, and tone for our communication channels.

We started by doing competition research and going through several interview sessions to discuss our requirements for the deliverables and discover our mission as a business. After that, they told us where we had opportunities to position our company and proceeded to give us three different potential paths to follow. Consequently, we chose one and worked together to edit it as necessary.

What is the team composition?

We’ve been only working with Molly (Founder); she’s our main point of contact.

How did you come to work with Wonsupona?

I found them through a Google search. At first, I decided to reach out to them because their name stood out to me. After that, we went through a bidding process where she submitted a proposal and interviewed her. We decided to work with them based on our interactions and their approach to the project.

How much have you invested with them?

We’ve spent around $50,000 with them so far.

What is the status of this engagement?

We started working together in July 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wonsupona’s work has been excellent so far; they’ve been helpful in providing advice to position our business successfully. Also, Molly is a great fit for our company and gives us good ideas through a transparent and supportive approach — Wonsupona is a great partner overall.

How did Wonsupona perform from a project management standpoint?

Their team has been flexible, personable, and timely throughout the project. In terms of communication, we use email and Zoom.

What did you find most impressive about them? 

They’ve been empathetic with us and easy to work with; they understand that we’re a small business and also grasped our point of view and our industry.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — I’d work with them on further projects. 

Any advice for potential customers?

Treat them as an extension of your team and be open and honest — they’re only there to help. Also, the more information you can provide, the better they can perform.

BACKGROUND

Please describe your company and your position there.

I am the founder and Managing partner of a venture capital firm. Our fund invests in seed and early stage startup companies, primarily in the the technology and medical device areas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wonsupona, and what were your goals?

After a successful first fund, we are raising a larger, second fund. We were looking for help to better define and focus our message to potential investors.

SOLUTION

How did you select this vendor?

After emailing and talking to several vendors, Molly at Wonsupona seemed to be the most knowledgeable, personable and professional. She just "got it." Her price point was higher than others, but as I suspected she was well worth any premium.

Describe the scope of their work in detail, including any steps and the final deliverables.

Wonsupona spoke with me in detail about our business, our desired marketing message, etc. She made it clear that she was not a graphic designer that would deliver a final pitch deck, but that she could recommend one who could finalize the book. Nevertheless, after numerous iterations with two way communication throughout, Wonsupona delivered a beautifully designed blueprint for a professional pitchbook with a focused message.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Molly, founder of Wonsupona.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our fundraising timeline has been a bit elongated due to COVID concerns, nevertheless our message has been extremely well received by investors.

Describe their project management style, including communication tools and timeliness.

The project management style was above all else, collaborative. There was adequate time allowed for multiple turns, communication, and an iterative process to make sure we got it right.

What did you find most impressive or unique about this company?

Wonsupona was very generous with their time, never a clock watcher. Molly took the time to understand our business, ask knowledgeable and insightful questions, and clearly put in a lot of thought and effort into the final product.

Are there any areas for improvement or something they could have done differently?

Nothing of consequence.

BACKGROUND

Please describe your company and your position there.

I am the project manager of a luxury Longevity Institute opening in the UAE. We offer a range of longevity services, including diagnostics, therapeutics and online education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wonsupona, and what were your goals?

As a start-up, we were looking for an agency to name the brand and service centres and develop the brand narrative.

SOLUTION

How did you select this vendor?

We went through an international search for branding agencies to work on this project, considering agencies in the USA, Australia and Europe.

We ultimately selected Wonsupona due to its specialisation in naming and brand narrative development and the quality and experience of its personnel and the team that would be working on our project. We also liked working for a small, boutique agency.

Describe the scope of their work in detail, including any steps and the final deliverables.

The scope of work included naming the main brand, naming the three service centres and developing and brand narrative. We also determined the brand architecture and developed the mission and value statements.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two people from Wonsupona - Molly who is the owner and one of her colleagues who specialises in naming. There were other team members who worked on our project, whom we did not have direct contact with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have a group of very opinionated and highly selective stakeholders, and the best results thus far in the project is that the brand name and service center names, the mission and value statements as well as the brand narrative deliverables were able to unite the stakeholders vision of the brand, and satisfy their varied and selective opinions.

Initial feedback from the marketing team, potential customers and business plan auditors have also been extremely positive and supportive of the project's deliverables.

Describe their project management style, including communication tools and timeliness.

The project management style was very personalised, very strong communication and clear outline of timelines and progress throughout the project.

We communicated primarily over email and zoom, and the responsiveness was impressive throughout the process, and the personalised nature of the communication made the project run smoothly.

What did you find most impressive or unique about this company?

I found that the specialisation of this company makes them very unique - they do what they do very well, and since they are focused on the area of the branding process that they have experience in, it means that we get the best results.

I was also impressed with the personalised management style, as well as the fact that while they have a clear structure and process, they were also very flexible to adapt to our unique needs as a clients.

Are there any areas for improvement or something they could have done differently?

I was pleased with all aspects of their service.

BACKGROUND

Introduce your business and what you do there.

I’m the head of growth for ClipHire. We’re a personal employment branding platform. It’s a comprehensive, all-in-one platform that allows people to look for jobs and employers to hire talent.

We provide a profile for job seekers where they upload a video, their resume, and a link to their calendar, as well as the ability to message employers. If you are a hiring manager, you can view a candidate’s profile and then schedule an interview.

I oversee any and all operations in the marketing and sales process to help drive revenue.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wonsupona?

We wanted to address the overall messaging of the content on our social media platforms, our emails, and our home page. Our platform gives job seekers the opportunity to take control of the interview process and their professional branding. Our main message is that people are more than what is listed on their resume.

SOLUTION

What was the scope of their involvement?

In our first meeting, we gave them a high-level understanding of what we do and our goals. In the second meeting, Wonsupona presented us with information about our competitors, including their verbiage and content, as well as content they’d created for us. From there we gave them feedback. I’d also prepared a PowerPoint presentation with my thoughts. Molly (Founder & Strategic Storyteller) took that information and changed and added things over the course of the next week. She presented the final content information, and we provided additional feedback, which was implemented quickly.

What is the team composition?

We only worked with Molly.

How did you come to work with Wonsupona?

My CEO presented me the opportunity to work with Wonsupona, and he found them based on his own research.

How much have you invested with them?

We spent around $10,000–$25,000.

What is the status of this engagement?

Our work took place throughout March 2021. We’re working on our platform in two chunks. The first part is focused on the job-seeker side. Once that is fully complete, we’re going to transition to the employer-focused side. If we need any help with content and verbiage on the employer side, then we’ll work with Molly again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is up and running, but we’re completely restructuring the entire UX/UI right now, so the new messaging isn’t live. We don’t have metrics at this point.

How did Wonsupona perform from a project management standpoint?

I thought Wonsupona was amazing. We’re working with other independent contractors and vendors for the design and development of the website, and my experience so far is that Molly is definitely the best. She took our views and opinions into consideration. Other companies believe they know what’s best for us, but Molly asked us what we liked and didn’t like. She put her twist onto our feedback and made it professional.

We communicated over emails and video calls. Molly was concise, and her responses were on time. There was no rescheduling or missed deadlines. Communication was timely.

What did you find most impressive about them?

I almost preferred that Wonsupona was a one-person team. It allowed Molly and us to roll up our sleeves together and make the content and the branding and the verbiage very personal and accurate.

To give an example, we’re working with a company to create a video explaining what we do. We tell them what we want, and they put their team on it, but we don’t know what’s going on behind the scenes there. I liked knowing what was going on at every step in the process with Wonsupona. Molly took our considerations seriously.

Are there any areas they could improve?

I don’t think Wonsupona could have done anything to better their service. We had a fairly simple project — content for social media and other places — and Molly knocked it out of the park.

Do you have any advice for potential customers?

Let Molly do her thing. Because we gave her a lot of detail, she had a strong understanding of the roadmap we wanted to follow. This made it easier for her to integrate our feedback. We didn’t leave any stone unturned regarding our thoughts on our vision and content.