# Whittington Consulting Whittington Consulting Reviews (11), Pricing, Services & Verified Ratings - Verified - 5.0 out of 5 average review rating - 0 connections joined Whittington Consulting's Network [Visit Website](https://inbound.rickwhittington.com/inb-clutch?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/whittington-consulting) **Helping companies grow with digital marketing.** Whittington Consulting is a growth agency specializing in inbound marketing. We help small and mid-market companies grow, using their websites and digital presence to generate new business. We're also a HubSpot Platinum Certified Partner, helping companies use HubSpot marketing automation and CRM to increase sales. Here’s what sets us apart: - **We’re digital specialists.** Your customers are leading more digital lives. They use the internet more than ever to research buying decisions. We lead digital transformation to help companies meet potential customers where they are and convert them to business opportunities. - **We have revenue accountability.** We understand that when you budget for marketing, you expect a tangible return. All of our marketing plans and work we do for clients have measurable, agreed-upon goals, and we guarantee your satisfaction. - **We're "full funnel."** Your business needs more visitors to your website, and then get them to express interest. We go a step further and also make your sales team more efficient and effective so you sell more. **Our guarantee:** We take your satisfaction and getting results seriously. We will allow clients to terminate the relationship at the 90-day mark with no penalty if they don’t see value in the process or experience of working with us. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 1 Locations: - Glen Allen, VA (Headquarters) - Founded in 2007 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Search Engine Optimization - 25% Web Design - 20% Digital Strategy - 15% CRM Consulting and SI - 15% Content Marketing ### Focus Areas - CRM Solutions: - 100% HubSpot CRM Consulting & Implementation - CMS Focus: - 100% WordPress CMS - Platform SEO Focus: - 100% WordPress SEO - Content Marketing Focus: - 70% Blog Writing Services - 15% Copywriting - 15% eBook Writing - CRM Functions: - 34% Sales automation - 33% CRM Social Relationship Management - 33% Marketing automation - SEO Focus: - 30% Content development - 30% On site optimization - 20% Generative Engine Optimization - 20% Technical SEO ### Industries - 20% Government - 15% Medical - 20% Manufacturing - 20% Other industries - 5% Advertising & marketing - 20% Business services ### Clients - 25% Small Business (<$10M) - 55% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Whittington Consulting offers competitive pricing with project costs ranging from $9,000 to $50,000, depending on the scope. Clients appreciate the value for cost, noting high service levels and effective communication, making them a reliable choice for various project sizes. **Most Common Project Size**: Less than $10,000 based on 8 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Design: Less than $10,000 based on 4 reviews - Web Development: Less than $10,000 based on 4 reviews - UX/UI Design: Less than $10,000 based on 1 review - Custom Software Development: $10,000 to $49,000 based on 1 review - Cybersecurity: $10,000 to $49,000 based on 1 review - Business Consulting: Less than $10,000 based on 1 review - Other IT Consulting and SI: Less than $10,000 based on 1 review - Pay Per Click: $50,000 to $199,999 based on 1 review - Search Engine Optimization: $50,000 to $199,999 based on 1 review - Content Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Whittington Consulting Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Professional (5 mentions) - Timely (5 mentions) - Communicative (4 mentions) - Great project management (4 mentions) - Exceeds expectations (3 mentions) - Easy to work with (2 mentions) - High-quality work (2 mentions) - Reliable (2 mentions) - Easy to reach (1 mentions) - Exceptional performance (1 mentions) - Exceptional results (1 mentions) - Experienced (1 mentions) - Helpful (1 mentions) - Honest (1 mentions) - Proactive (1 mentions) - Results-oriented (1 mentions) - Transparent (1 mentions) ### Review Highlights **High-Quality Website Design** Clients consistently commend Whittington Consulting for delivering modern, user-friendly, and aesthetically pleasing websites. These updates have led to increased traffic, engagement, and positive feedback from stakeholders. **Pricing and Value Alignment** Clients appreciate Whittington Consulting's competitive pricing and perceive their services as offering great value. The alignment of pricing with budget constraints is frequently highlighted. **Client-Centric Approach** The team is highly regarded for their client-centric approach, focusing on understanding client needs and delivering solutions that align with business goals. This approach has fostered long-term relationships. **Minor Delays Due to Personnel Changes** One project experienced minor delays due to personnel changes at Whittington Consulting, though the impact was minimal compared to other delays caused by the client. **Expertise in Inbound Marketing and HubSpot** Whittington Consulting demonstrates strong expertise in inbound marketing and HubSpot, helping clients migrate and optimize their use of the platform, leading to improved business processes. **Areas for Improvement in Project Management Tools** A client suggested the use of more advanced project management tools like Basecamp instead of relying on emails for communication, indicating potential areas for efficiency improvements. **Effective Project Management** The company excels in project management, maintaining schedules, and meeting deadlines. They are noted for their professionalism and ability to handle changes or new priorities effectively. **Strong Communication and Timely Delivery** Whittington Consulting is praised for their excellent communication skills and timely delivery of projects. Clients appreciate the team's responsiveness and their effort to keep them informed throughout the project lifecycle. ### Whittington Consulting Reviews #### Web Design & Dev for City Government Agency (Featured Review) **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June 2025 - Jan. 2026 **Project Summary**: Whittington Consulting provided web design and development services for a city government agency. They created a site for the client's publicly held industrial site and revamped the existing department site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Director, City of Staunton, Economic Development Department - Industry: Government - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jun 30, 2026 **Feedback Summary**: Whittington Consulting's work removed barriers for site selectors and local entrepreneurs. The team kept the project on track and was hardworking. They were able to clearly transfer the client's culture and vision into the design of the site on the first try. Moreover, they communicated via email. ""They worked hard to meet us where we were, understanding the sometimes-competing priorities."" **BACKGROUND** Introduce your business and what you do there.I'm the assistant director of the Economic Development Department for the City of Staunton. We work to support local businesses while attracting new businesses. This can include site development, incentive creation and management, workshops, and working with other departments to ensure adequate community resources for the necessary workforce. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting?We initially hired Whittington Consulting as part of a larger marketing plan for our publicly held industrial site, Staunton Crossing. We needed to create a webpage for site selectors and industry leaders to easily access and learn information about the site. A revamp of the existing department site was also part of the scope of the overall marketing plan. **SOLUTION** What was the scope of their involvement?Whittington Consulting provided the complete design of both sites, including research and guidance on best practices during the evolving SEO and GEO standards. They also provided training for our team. The team delivered copywriting, graphics, and an overall design and theme that was true to our community identity.What is the team composition?We worked with 2–5 teammates from Whittington Consulting.How did you come to work with Whittington Consulting?Whittington Consulting was referred to me. We chose them over other options because their pricing fit our budget, they were a great cultural fit, and their company values aligned with ours.How much have you invested with them?We spent less than $50,000.What is the status of this engagement?We worked together from January–June 2026 on our latest deliverable, stauntonbusiness.com . **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Whittington Consulting's work has removed barriers for site selectors and local entrepreneurs. We're turning our digital presence into an active driver of economic growth.How did Whittington Consulting perform from a project management standpoint?Whittington Consulting kept us on task and on track. They worked hard to meet us where we were, understanding the sometimes-competing priorities. We communicated via virtual meetings, emails, and a messaging app.What did you find most impressive about them?I'm impressed by Whittington Consulting's ability to very clearly transfer our culture and vision into the design of our site on the first go. --- #### Website Development for County Association **The Project** - Services: Cybersecurity, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July - Nov. 2022 **Project Summary**: Whittington Consulting built two new websites for a county association. The websites contained pertinent information for county leaders, staff, and residents. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Communications, Virginia Association of Counties - Industry: Government - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 24, 2023 **Feedback Summary**: Whittington Consulting enabled the client to increase website traffic and activities. The client also received positive feedback from country leaders and members about the website's look and functionalities. Moreover, the service provider delivered timely outputs and provided great customer service. ""They did outstanding work and provided the best customer service."" **BACKGROUND** Please describe your company and position.I am the Director of Communications of Virginia Association of CountiesDescribe what your company does in a single sentence.We advocate and educate on behalf of Virginia's counties. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Whittington Consulting to accomplish?Build a new website **SOLUTION** How did you find Whittington Consulting?Previous Business TogetherWhy did you select Whittington Consulting over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedThey are the best at what they doHow many teammates from Whittington Consulting were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Whittington Consulting has built two new websites for the Virginia Association of Counties. Each time they delivered exactly what we and our county members wanted. Now county leaders, staff, and residents can find pertinent information quicker and easier - thanks to Whittington Consulting. Each step of both projects were done with supreme professionalism and skill. They are really good at what they do and have cracked the code on customer service. Whittington Consulting is simply the best. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We've seen an increase in traffic and activity. But what we've heard from county leaders and members is the website is beautiful and extremely functional. They love it.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very agreeable. Very professional. On time. Kept me on schedule. Life is hard. Why make it harder? Whittington Consulting keeps things simple and easy. It's a joy to work with them.What was your primary form of communication with Whittington Consulting?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?At the Virginia Association of Counties - we believe in the power of personal and professional relationship. We strive to build relationships. We consider Rick and the staff of Whittington Consulting as friends. We've known them a long time and over that time they have consistently proved themselves to be honest, reliable, and just nice people. Plus they did outstanding work and provided the best customer service. Their uniqueness is the way they build relationships with their clients.Are there any areas for improvement or something Whittington Consulting could have done differently?We were very satisfied with the work. We can't think of any improvement. --- #### Facebook & Google Ad Campaign for Senior Living Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: Dec. 2021 - Ongoing **Project Summary**: Whittington Consulting managed a senior living services company’s Facebook and Google ad campaigns. The team also helped with creating graphics for the firm’s display ads and improving their messaging.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Digital Marketing & PR Specialist, Senior Care Firm - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 20, 2022 **Feedback Summary**: The company’s page traffic and conversion rates increased with the help of the ads that Whittington Consulting created. Their Google search ranking also improved. The team delivered everything on time and demonstrated the ability to quickly pivot when necessary to meet the client’s goals.  "“They were experienced in our industry, which made the biggest difference.”" **BACKGROUND** Introduce your business and what you do there. I was the former digital marketing and PR specialist for a senior living services company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting? We hired Whittington to manage our Facebook and Google ads; they handled our PPC and display ads.  **SOLUTION** What was the scope of their involvement? Whittington worked on a specific campaign for our ad strategy. The campaign was designed to promote our personal care service line. They created a system of messaging and graphics to accompany our retargeting and first-touch ads across Facebook and Google. We provided them with a brief of what the campaign looked like for us and our goals. From there, they created an ad strategy that suited the campaign. The team produced the creative assets for the ads; we provided them with the logos necessary for the ads, and they created the graphics.  What is the team composition? I worked with four people from their team, namely an account manager, a Facebook ad specialist, a Google PPC specialist, and a Google display ad specialist. How did you come to work with Whittington Consulting? The company found Whittington through a referral. We chose them over their competitors because they specialized in inbound marketing and were experienced in working with senior living organizations, which was important for us. How much have you invested with them? We spent around $15,000 per month.  What is the status of this engagement? The relationship started in December 2021, and the engagement is ongoing. I’ve since left the company.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our team saw an increase in page traffic and conversions as a result of the paid search campaign. Our Google search ranking also improved.  How did Whittington Consulting perform from a project management standpoint? Whittington delivered everything on time and was responsive when new priorities came up. They were always willing to shift their strategy to accomplish whatever our goals were. We typically communicated via Zoom and email. For project management, we used Trello.  What did you find most impressive about them? They were inbound marketing specialists. On top of that, they were experienced in our industry, which made the biggest difference. Are there any areas they could improve? I recommend they use better project management software, such as Basecamp. Having worked with agencies, I always preferred communicating via a project management app rather than having everything on email, where things could get lost.  Do you have any advice for potential customers? Be clear about your goals from the get-go. Whittington is highly transparent on whether or not they can accomplish your goals and how they can work on them. They’re not going to take on a project if they don’t feel that they can be helpful with what you want. --- #### Logo & Web Dev for Marketing Organization **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. - Dec. 2021 **Project Summary**: Whittington Consulting was hired by a marketing organization for logo and web development services. They revamped the client's old site including its logo to reflect the organization's services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Office Manager, Alleghany Highlands Economic Dev Corp - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 11, 2022 **Feedback Summary**: The site's fresh new look received positive feedback, thanks to Whittington Consulting. The team kept the client updated during the development. They worked professionally and gave the client a reference video for future use that impressed the client. ""They were very professional, took the time to review our website, and provided a video for me for future reference."" **BACKGROUND** Please describe your company and your position there. I am the office manager! We market the whole area of the Alleghany Highlands Economic Development Corporation which consists of Alleghany County, the City of Covington, the Town of Clifton Forge and the Town of Iron Gate. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Whittington Consulting, and what were your goals? Our website was created several years ago yet it was outdated. We invested in a new logo and website and hired this team to give us a new fresh look with a robust and updated site with hopes of increasing traffic to the site. **SOLUTION** How did you select this vendor and what were the deciding factors? Our board reviewed the work of this team and chose them to enhance our site. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kickoff meeting discussing goals, objectives and the content we wanted to see. This team went to work to produce us a more robust site reflecting more of the corporation's services including a connection to VEDP's sites. How many people from the vendor's team worked with you, and what were their positions? During this whole process we have worked with a logo designer, a marketing crew, and a web designer as well as others. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? I am not sure of our numbers yet but we have had lots of compliments on the rebranding of our organization. Describe their project management style, including communication tools and timeliness. There were communications on a regular basis providing all them information they needed as well as regular meetings to make sure we were all on tract. What did you find most impressive or unique about this company? They were very professional, took the time to review our website, and provided a video for me for future reference. Are there any areas for improvement or something they could have done differently? Perfectly happy with the content, services when needed, etc. --- #### Website Design & Development for Economic Development Org. **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. 2020 - Ongoing **Project Summary**: Whittington Consulting designed and developed a talent acquisition WordPress website with custom program modules for an economic development organization. Now, they perform site maintenance.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & Communications Manager, Shenandoah Valley Part. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 13, 2021 **Feedback Summary**: Whittington Consulting successfully delivered a website the client and their board members, staff, and regional partners appreciate. Whittington Consulting excelled at project management and communicated via email. They set clear deadlines and delivered within a tight, three-month deadline.  ""I haven't seen anything like what they developed for us on our competitors' websites."" **BACKGROUND** Introduce your business and what you do there. I am the marketing and communications manager at the Shenandoah Partnership, a regional economic development organization.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting? We wanted to build a talent acquisition companion website for our primary development website.  **SOLUTION** What was the scope of their involvement? Whittington Consulting designed, developed, and launched our talent acquisition WordPress website. We relayed our needs and required content. Their team then organized that information and created a user-friendly site map, template, design, and taglines. Whittington Consulting did all of the design work, including several custom modules. One module displayed our monthly podcast episodes, and another was an ambassador program spotlight. After the design was finalized, they developed the front- and backend of our website and launched it.  Now, Whittington Consulting performs monthly maintenance — they update our plug-ins and user flows.  What is the team composition? We worked with Rick (Principal), Alana (Senior UX/UI Designer), and Bryan (Lead Developer). How did you come to work with Whittington Consulting? I've worked with Whittington Consulting on several projects over the last 10 years. We were in such a niche market, and I knew Whittington Consulting could develop a website to fit our needs. They already understood our unique audience, and I trusted them to execute the project in a way that would appropriately communicate our mission to our audience. How much have you invested with them? We've invested less than $10,000 with Whittington Consulting on this website development project.  What is the status of this engagement? This project with Whittington Consulting lasted from October 2020–January 2021. However, our partnership is ongoing because we're continuing to add new features.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Whittington Consulting created a website that filled a significant need within our community. We're getting a lot of positive feedback from our partners across the region. Everyone on our staff and our board members are pleased with the website.  They completely exceeded my expectations — I haven't seen anything like what they developed for us on our competitors' websites. How did Whittington Consulting perform from a project management standpoint? Whittington Consulting really excelled at project management, and their communication was great. Typically, we communicated via phone calls and emails.  They understood our tight timeline and set specific deadlines to ensure we hit our launch date. The project took less than three months from conception to launch — we could work within such a tight timeline because of how well they laid out project deadlines for my team and theirs.  What did you find most impressive about them? Whittington Consulting is good at listening to a client's needs and wants — they can turn those into a successful platform for the client.  Are there any areas they could improve? I can't think of anything for them to improve.  Do you have any advice for potential customers? I would advise customers to be upfront with what they want and ask a lot of questions. Whittington Consulting has the unique ability to translate developmental answers into layman's terms.  --- #### Website Design for Manufacturing Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. - Aug. 2021 **Project Summary**: A manufacturing company hired Whittington Consulting to provide website design. They mimicked the client's old site and delivered a new platform with an innovative look and feel. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Poly Processing Company - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 12, 2021 **Feedback Summary**: Whittington Consulting delivered a much more user-friendly platform, and the client was delighted with their work. They were committed to the project's deadlines and were accessible to answer questions. The team understood the client's needs, which ensured the partnership's success. ""We were delighted with their work."" **BACKGROUND** Introduce your business and what you do there. I’m an executive at a chemical storage tank manufacturer. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting? We wanted to move our website to a WordPress format. **SOLUTION** What was the scope of their involvement? Whittington Consulting helped us redesign our website. They came out with the design by mimicking our old site and turning it into a 21st-century page in terms of look and feel. After coming up with the platform’s appearance, they passed it to a programmer who implemented everything. They also came up with the copy for each page; it wasn’t something lengthy. It’s just something that’d spark people’s attention. What is the team composition? We worked with Caroline (Account Manager), Bill (Copywriter), Brian (Programmer), and Alana (Designer). How did you come to work with Whittington Consulting? One of our employees knew someone from their team, so it was a word of mouth thing. We’ve been working together for more than ten years, so we chose them for this project because we trust them and they know our business. What is the status of this engagement? We worked together on this project from February–August 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Thanks to their website redesign, we now have an updated Chemical Resistance Guide, which gives users immediate access to updated information at their fingertips — it’s a much more user-friendly interface for mobile devices. Our page is also loading faster, and that shortens the browsing time. We also can put high-definition photos on our site, along with more ways for users to contact us. How did Whittington Consulting perform from a project management standpoint? They were excellent; it felt like we were always ahead of deadlines. They were also very professional when answering questions or asking us for something for the project — we had plenty of time to get things done right. In terms of communication, we used email, phone calls, and Teamwork to share documents and keep schedules. What did you find most impressive about them? Their interest in developing and understanding our business to the point of going to our facility to see what we do was key to the partnership’s success. Our work became easy because they knew what we wanted. Are there any areas they could improve? I don’t think there’s anything they can improve on — we were delighted with their work. Any advice for potential customers? Be open and help them understand your business and needs. The right information will allow them to draw out the knowledge you need for an effective project. --- #### HubSpot Migration & Training for HR Consultancy **The Project** - Services: Business Consulting, Other IT Consulting and SI - Project size: Less than $10,000 - Project length: Oct. 2020 - May 2021 **Project Summary**: After analyzing the client's HubSpot, Whittington Consulting conducted their migration from the free version to the paid. They then customized the backend and trained the internal team to use it effectively. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, Inspiring HR, LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 19, 2021 **Feedback Summary**: Thanks to Whittington Consulting's efforts, the client migrated successfully to a more robust version of HubSpot. The team remained proactive throughout, allowing them to solve problems efficiently. Furthermore, they received commendations for their stellar customer service and professionalism. ""They successfully ramped up our processes on HubSpot. We had a fantastic experience working with them."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of Inspiring HR. We offer consultancy to small businesses owners to help them build HR systems and processes. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting? We were trying to improve our business development and sales practices, so we needed help migrating from the free version of HubSpot to the paid version. **SOLUTION** What was the scope of their involvement? First, Whittington evaluated our HubSpot and what we had documented regarding sales and marketing practices. Then, based on their knowledge of the platform, they made recommendations of what we should consider before they conduct the migration, like backend training for our internal team.  The Whittington team then proceeded to conduct the migration. They customized the backend specifically to help us adjust easily. Afterward, they requested reports and uploaded the client information we already had into HubSpot to give us a jumpstart. Finally, our internal team underwent training, which helped us use it on our own. The project is finished, but Whittington still helps us troubleshoot occasionally. What is the team composition? We only worked with an account manager. How did you come to work with Whittington Consulting? They were actually one of our clients. Additionally, they had a reputation for being great at digital marketing, so we would’ve hired them even if they weren’t a client. How much have you invested with them? We spent $9,000. What is the status of this engagement? The project lasted from October 2020–May 2021.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They successfully ramped up our processes on HubSpot. We had a fantastic experience working with them — Whittington provided excellent customer service. They exceeded our expectations. How did Whittington Consulting perform from a project management standpoint? The team was very reliable and professional. Whittington trained our team through video calls and screen sharing. Most of our communication was via email and phone calls, and they were very responsive. What did you find most impressive about them? It was so easy to work with them. The Whittington team really prioritized customer service. They were able to predict our needs in advance, which allowed them to solve things quicker. Are there any areas they could improve? I wish they had explained certain things to us more, but to be fair, I didn’t know HubSpot well enough to ask them about these during the project. Overall, we have no complaints. Do you have any advice for potential customers? If you have a similar project, I can confidently recommend them. --- #### Website Redesign for Data Analytics Firm **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Feb. 2016 - Ongoing **Project Summary**: Whittington Consulting updated a corporate website to convey a more modern, mobile-responsive UX/UI and improve maintainability. They now conduct updates and enhancements as requested.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Elder Research - Industry: Information technology - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — May 9, 2017 **Feedback Summary**: Since the new site’s launch, it has attracted up to 5x more traffic and outstanding feedback from internal leadership and external clients. Whittington Consulting’s excellent pricing, team-wide accessibility, and attention to detail continue to support a productive relationship.  ""Their performance, relative to my expectations, exceeded what I thought they’d do for that price."" **BACKGROUND** Introduce your business and what you do there. Elder Research is a predictive analytic data science consultancy. I’m the director of marketing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting? We wanted to update our corporate website. The company had been in business for, at that time, 20 years, and the website was rather dated and needed a modern look. Also, it was not mobile-responsive, so we needed to address that issue to make it a more manageable, attractive platform. The other thing is we don't have the staff to do ongoing updates. We needed somebody knowledgeable in web coding. We needed assistance with selecting a platform that would provide an intuitive interface for making ongoing updates and changes to the website for somebody who’s not a web designer. Those were the main challenges: refresh and modernize the look to make it a better overall experience for the user and improve the site’s navigation and maintainability. **SOLUTION** What was the scope of their involvement? Whittington Consulting started off with a kickoff meeting at our Charlottesville, Virginia headquarters. I tried to have the entire leadership team available for that. The meeting was fairly in-depth and went for about two hours. They came prepared with a series of questions that really tried to drill down into the details of our business and to understand what our expectations were for the project, what challenges or problems we had with our current site, and what were some prioritized requests for the new website. They spent a fair amount of time understanding our business and project requirements to the point where, after the meeting, our vice president commented about how impressed he was with their level of knowledge and detail. He expected them to come in and just be web designers and only want to know more about what it should look like rather than trying to understand our business and customer personas and how that would affect the design. The services that they provided started with the kickoff meeting, and then they drafted a website map so we could get an idea of what the overall page and navigational structure would look like. We went through several iterations to refine the site map before we started to develop content. We initially developed some new page content, while Whittington imported content from our existing website. Some of the new content was based on a series of interviews Whittington conducted with different members of our technical and leadership staff. We asked Whittington Consulting to target specific pages where they would draft the initial content and supply it to us for final editing before it went on the website. The overall web content was a collaborative effort; we did 70% of it, and they drafted 30% of it with final editing by our team. Then, they helped with the selection of the platform. We ended up choosing HubSpot, which we are very pleased with. Initially, we were considering using WordPress but decided afterward that some of the amenities, analytics, and the ease of use of the HubSpot platform made it a better choice. How did you come to work with Whittington Consulting? After I had drafted the RFP [request for proposal] to do this project, I found them through a Google search. I wasn't necessarily restricting it to local firms, but that was a plus. They're based in Richmond, and we are based in Charlottesville. They were one of three or four companies that I ultimately submitted the RFP to ranging from New York to California. Working with a firm that could be onsite, face-to-face, for some of these meetings was more productive than a teleconference. I liked their overall value based on what they were planning to offer and their pricing for that service. After talking with Rick, the owner, to get a better feel for their proposal and to review their reference websites, I concluded that their offer provided the greatest value and ultimately awarded them the project. How much have you invested with Whittington Consulting? There was a one-time development charge of between $20,000 and $50,000. There are no ongoing maintenance or service fees; it was a flat project cost to do the website development and launch.​ ​​​​​​What is the status of this engagement? We started working with them in February of 2016. Our collaboration is ongoing. I’ve had them do several updates or feature enhancements to the website since we launched based on things that have changed or new capabilities that I wanted. They've been very responsive in providing services to do those in a timely fashion. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? Before the launch of the new website, we had about 90 to 100 website visitors a day. Now, we're ranging anywhere from 300–500 a day. We've had several clients and prospects compliment us on the website; they said it's one of the best they've seen. Any project like that is long and arduous. Coming out of it with a product on the backend that accomplishes what it's meant to be—effective, attractive, and informative to prospective clients—is great feedback and a compliment to Whittington Consulting. I've had a lot of internal feedback that they did a great job, and our own staff and leadership said that the end result exceeded their expectations. How did Whittington Consulting perform from a project management standpoint? They did a very effective job. They had a web designer and another person who was involved more with the project management side of it, and they kept us on track. The frequency and level of communication from them were great throughout the process and kept me informed about where they were with the process, what were some of the next steps, or what were the needs or expectations from our side. They gave me advance notices so I could line up the appropriate personnel if I had to rely on others for completing the next steps. I was very pleased with the way they managed the overall project. ​​​​​​What did you find most impressive about Whittington Consulting? I can't really answer that in comparison to others because this is the first time I've been through a project like this, but I can compare it relative to the value from the comparative quotes I got from my very detailed RFP. For the price Whittington Consulting charged, which was the lowest bid that I received, and after comparing feature for feature what I would be getting from others for a higher price, I determined that I was getting pretty much apples to apples across the board. I didn't think going in (but you never know until you're into the fray) that I was sacrificing anything as a result of going with the lowest bid. Their performance, relative to our expectations, exceeded what we thought they could do for that price; it was pretty phenomenal. Are there any areas Whittington Consulting could improve? The only hiccup was that they had personnel changes in the middle of the project, which set us back a bit on the schedule. Some of that was outside of their purview; it happens to all companies. The overall schedule that was planned from the beginning was extended quite a bit, but the vast majority of that delay was on our end. It took time to get through the review, editing, and final approval of the page content. The schedule impact from Whittington, relative to the delay that we caused, was fairly insignificant. --- #### Web Design & Dev for City Government Agency **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June 2025 - Jan. 2026 **Project Summary**: Whittington Consulting provided web design and development services for a city government agency. They created a site for the client's publicly held industrial site and revamped the existing department site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Director, City of Staunton, Economic Development Department - Industry: Government - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jun 30, 2026 **Feedback Summary**: Whittington Consulting's work removed barriers for site selectors and local entrepreneurs. The team kept the project on track and was hardworking. They were able to clearly transfer the client's culture and vision into the design of the site on the first try. Moreover, they communicated via email. ""They worked hard to meet us where we were, understanding the sometimes-competing priorities."" **BACKGROUND** Introduce your business and what you do there.I'm the assistant director of the Economic Development Department for the City of Staunton. We work to support local businesses while attracting new businesses. This can include site development, incentive creation and management, workshops, and working with other departments to ensure adequate community resources for the necessary workforce. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Whittington Consulting?We initially hired Whittington Consulting as part of a larger marketing plan for our publicly held industrial site, Staunton Crossing. We needed to create a webpage for site selectors and industry leaders to easily access and learn information about the site. A revamp of the existing department site was also part of the scope of the overall marketing plan. **SOLUTION** What was the scope of their involvement?Whittington Consulting provided the complete design of both sites, including research and guidance on best practices during the evolving SEO and GEO standards. They also provided training for our team. The team delivered copywriting, graphics, and an overall design and theme that was true to our community identity.What is the team composition?We worked with 2–5 teammates from Whittington Consulting.How did you come to work with Whittington Consulting?Whittington Consulting was referred to me. We chose them over other options because their pricing fit our budget, they were a great cultural fit, and their company values aligned with ours.How much have you invested with them?We spent less than $50,000.What is the status of this engagement?We worked together from January–June 2026 on our latest deliverable, stauntonbusiness.com . **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Whittington Consulting's work has removed barriers for site selectors and local entrepreneurs. We're turning our digital presence into an active driver of economic growth.How did Whittington Consulting perform from a project management standpoint?Whittington Consulting kept us on task and on track. They worked hard to meet us where we were, understanding the sometimes-competing priorities. We communicated via virtual meetings, emails, and a messaging app.What did you find most impressive about them?I'm impressed by Whittington Consulting's ability to very clearly transfer our culture and vision into the design of our site on the first go. --- #### Website Redesign for Clinical Research Company **The Project** - Services: Content Marketing, Web Design - Project size: Confidential - Project length: Sep. 2022 - Jan. 2023 **Project Summary**: A clinical research company hired Whittington Consulting to redesign their website. The team’s goal was to make the website more modern and stand out from the competition.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Clinical Research Associate, Medical Research Company - Industry: Medical - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 18, 2024 **Feedback Summary**: The client was pleased with the redesigned website, thanks to Whittington Consulting’s work. The site was described as more appealing and eye-catching than before. The team's excellent communication skills and timely work delivery were also remarkable. Overall, they delivered great results.  "“They did everything well."" **BACKGROUND** Please describe your company and position.I am the Clinical Research Associate of the company. Describe what your company does in a single sentence.Our company runs clinical research trials. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Whittington Consulting to accomplish?Website Re-design **SOLUTION** How did you find Whittington Consulting?HubSpotWhy did you select Whittington Consulting over others?They understood HubSpot.How many teammates from Whittington Consulting were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We had asked the Whittington team to help us make our website more modern as well as having it stand out. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After Whittington's work on our website, we were very pleased. It was revamped in a way that was more appealing and eye-catching than ever before.Describe their project management. Did they deliver items on time? How did they respond to your needs?If our team had any questions or concerns, Rick made sure he made the time to communicate with us, which was extremely appreciated. He also made sure to deliver his work on time.What was your primary form of communication with Whittington Consulting?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The most impressive thing that I found about this company is how communicative they were. They let our team know every step they were taking to achieve the goals we set in place. I was also impressed by the effort Rick made to answer my calls or emails.Are there any areas for improvement or something Whittington Consulting could have done differently?I think they did everything well. --- #### Website Updates & Training for Economic Dev Organization **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Mar. - Apr. 2023 **Project Summary**: An economic development organization hired Whittington Consulting to update their website. The team worked on navigation updates, new page creation, staff training, website design, and development tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, GO Virginia Region 8 - Industry: Government - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 25, 2023 **Feedback Summary**: Thanks to Whittington Consulting, the client's website gained more functionality, views, and reach. The team managed the engagement well with their consistent follow-ups. They also communicated effectively with the client to keep the project on track. Overall, they delivered high-quality services.  ""They genuinely wanted to help us improve."" **BACKGROUND** Please describe your company and position.I am the Executive Director of GO Virginia Region 8Describe what your company does in a single sentence.State-funded Regional Economic Development Organization **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Whittington Consulting to accomplish?Update website **SOLUTION** How did you find Whittington Consulting?RelationshipWhy did you select Whittington Consulting over others?Pricing fit our budgetGreat culture fitRelationship!How many teammates from Whittington Consulting were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Navigation UpdatesAdditional Page CreationInformation Sign-UpPage Function UpdatesStaff TrainingWebsite Design and Development **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Greater reach, more functionality, more viewsDescribe their project management. Did they deliver items on time? How did they respond to your needs?They provided continuous follow-up and communication to stay on schedule.What was your primary form of communication with Whittington Consulting?Virtual MeetingWhat did you find most impressive or unique about this company?Extremely high service levels. They genuinely wanted to help us improve.Are there any areas for improvement or something Whittington Consulting could have done differently?No --- #### Web Revamp for Workforce Solutions Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: June - Sep. 2021 **Project Summary**: Whittington Consulting was hired for web development services by a workforce solutions company. The team was tasked to revamp the client's website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Administrative Coordinator, Workforce Solutions Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2021 **Feedback Summary**: Whittington Consulting has completed the project and the client was happy with the result. They were responsive and professional throughout the engagement that satisfied the client's needs. ""The team was focused on making sure I was happy with every aspect of the project."" **BACKGROUND** Please describe your company and your position there. Administrative Coordinator for a regional council which oversees a Virginia state initiative.   **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Whittington Consulting, and what were your goals? Whittington was hired initially to give feedback on our current website and then hired to develop/implement enhancements.   **SOLUTION** How did you select this vendor and what were the deciding factors? They were strongly recommended by a co-worker for their professionalism and quality of work. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The team I worked with was great!  They were professional, timely, and responsive. Describe their project management style, including communication tools and timeliness. The team kept in communication, offered advice, and maintained deadlines. What did you find most impressive or unique about this company? The team was focused on making sure I was happy with every aspect of the project. Are there any areas for improvement or something they could have done differently?   --- ## Portfolio & Awards ### Gather Workspaces HubSpot and Digital Marketing Gather Workspaces needed a scalable way to attract prospects, manage leads across multiple locations, and connect marketing activity to membership revenue. When the pandemic disrupted the coworking market, converting and nurturing every opportunity became even more critical. Whittington Consulting created an integrated inbound marketing and sales system powered by HubSpot. Our work included: Developing conversion opportunities for prospects at different buying stages, including content offers, guided tours, and virtual tours Routing leads automatically based on location Building email sequences that helped Community Managers follow up consistently Creating custom dashboards that connected marketing, sales activity, and revenue Using paid search, organic search, and ongoing performance data to generate and convert qualified demand The strategy produced meaningful growth despite a challenging market: 12X return on inbound marketing investment More than $950,000 in attributable annual revenue 67% increase in total tours 149% increase in tours from paid search 42% increase in tours from organic search 33% increase in active members 49 fewer days across key pipeline stages By aligning marketing, sales processes, automation, and reporting, we helped Gather increase membership while giving its team a clearer, more efficient path from first interaction to signed contract. ### Regional ear, nose and throat medical practice increases patient volumes while reducing ad spend Whittington Consulting helped a regional ENT practice increase online appointment requests 78% year over year, and phone calls increased by 240%. We helped improve SEO, growing referrals from search engines by 243%. ### Project with fcbco ### Project with polyprocessing Search engine optimization for Polyprocessing. ### Smith-Midland Corporate Website Redesign Smith-Midland’s digital presence did not reflect the scale, technical expertise, or employee-focused culture of its business. Multiple regional websites created inconsistent branding, duplicate content, difficult maintenance, and a fragmented experience for customers and prospective employees. Whittington Consulting redesigned the company’s digital presence around a clearer brand and a more purposeful user experience. Our work included: Auditing the existing websites and competitors Developing a streamlined information architecture and visitor journey Consolidating multiple regional sites into two coordinated sister websites Creating a distinctive visual system inspired by Smith-Midland’s logo and concrete products Adding video, multimedia, embedded forms, and prominent calls to action Showcasing employees and company culture to strengthen recruiting Migrating both websites to WordPress for simpler content management and maintenance The redesigned websites gave Smith-Midland a modern, cohesive presence that better represents the company’s capabilities. Duplicate content and unnecessary pages were eliminated, visitors gained clearer paths to relevant information and conversion, and the internal team could make routine updates without relying on a single administrator. The result was a stronger brand experience, improved lead-generation potential, better recruiting support, and a more manageable website platform. ### Industry Recognitions - Step by Step HubSpot CRM Implementation Guide - Lead Nurturing with HubSpot Workflows Simplified - Should You Outsource Website Design? - Web Excellence Award for Credo website redesign - Web Excellence Award for GRP website redesign - Senior Care Growth - HubSpot 2021 Impact Award: North America ## Packages ## Verification Verified means Clutch independently confirmed Whittington Consulting is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 10 verified client reviews averaging 5.0 stars. - Verified Client Reviews: 10 - Overall Review Rating: 5.0 Last Updated: 2026-08-11T09:36:37Z ### Business Entity - Business Entity Name: Rick Whittington Consulting, LLC - Source: Virginia State Corporation Commission - Jurisdiction of Formation: Virginia - Date of Formation: June 27, 2006 - Status: Active - Last Updated: July 12, 2026 - ID: S1923616 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: July 12, 2026 ## Locations (1) ### Glen Allen, VA (Headquarters) - 2400 Old Brick Road, Suite 309 - Glen Allen, VA 23060 - United States - 2 - 5 employees - Phone: 804-592-0190 ## Contact Whittington Consulting [Send a message](https://clutch.co/profile/whittington-consulting) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/whittington-consulting/)