Whiteboard Geeks - Med Messagers

BACKGROUND

Please describe your company and position.

I am the Population Health Educator of a healthcare company

Describe what your company does in a single sentence.

We deliver individualized holistic and compassionate care in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers in our pursuit to make communities healthier throughout nine states.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whiteboard Geeks - Med Messagers to accomplish?

• To create a 3-minute whiteboard explainer video on a health-related topic.

SOLUTION

How did you find Whiteboard Geeks - Med Messagers?

Online Search

Why did you select Whiteboard Geeks - Med Messagers over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Whiteboard Geeks - Med Messagers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to provide a 3-minute custom whiteboard explainer video. Key deliverables included:

• Full custom scripting and custom drawn animation
• Custom thumbnail
• 1 teaser clip per video
• Ending Mural Pan-out (poster image)
• 1-3 animated GIFs for use in decks
• Script Writing
• Script Finalized
• Storyboard Production
• Storyboards Finalized
• Video Draft With Watermark
• Video Finalized

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both internal and external feedback (i.e., clinical providers, administrative/operational leaders, company/department stakeholders, etc.).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Board Geeks were very organized and responsive. They scheduled a kickoff meeting to discuss how the project would evolve, including timeline of deliverables, weekly touchpoints via a Zoom call, frequent communications on Basecamp, etc. The project was completed on time, and Whiteboard Geeks - Med Messagers always went above and beyond to ensure we, as clients, felt that we were a priority and received exceptional customer service.

What was your primary form of communication with Whiteboard Geeks - Med Messagers?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to connect with their clients right out of the gate. They were so personable and excited to help us achieve what we thought we were looking for with our project goals! However, the Geeks have an uncanny way of helping you see beyond your own needs, proposing solutions and ideas that haven't been looked at yet by the client and creating value-added content that really makes your work standout! 

When your project comes to a close, you'll feel that you're not only walking away with a phenomenal deliverable, but an amazing and talented group of friends which you can't wait to work with again on another project!

Are there any areas for improvement or something Whiteboard Geeks - Med Messagers could have done differently?

Not at all - the Geeks hit every mark and I honestly have no feedback to offer in terms of where they can make improvements.

BACKGROUND

Please describe your company and position.

I am a manager of Vanderbilt University Medical Center

Describe what your company does in a single sentence.

Academic medical center

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whiteboard Geeks - Med Messagers to accomplish?

• Whiteboard video to explain population health
• whiteboard video to explain clinically integrated network
• Network Podcast

SOLUTION

How did you find Whiteboard Geeks - Med Messagers?

Outreach email

Why did you select Whiteboard Geeks - Med Messagers over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Whiteboard Geeks - Med Messagers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Whiteboard explainer videos as part of a change management effort to help the organization understand its transformation to value-based care and what population health is - and how we all play a role Podcast developed from scratch with vendor. 

The miniVHAN podcast is an extension of the Vanderbilt Health Affiliated Network (VHAN), a clinically integrated network of physicians, nurses and allied professionals in Tennessee and surrounding states working together to improve patient care. 

In each 30-minute-or-less episode, miniVHAN’s guest experts steer listeners through discussions of innovative health care strategies, significant regulatory updates and new trends happening in population health. The episodes offer members-only resources and tools to fuel VHAN’s momentum.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visibility across the organization High engagement #s with video, hosting site, and supplemental resources Train the trainer/champion model and # of presentations Podcast engagement #s and best practices being implemented across network as a result of episodes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are AMAZING!!! They leveraged Basecamp to help keep us all aligned. The provided clear timelines, action steps, and lists of things needed and followed-up, as needed. I appreciate their creativity and attentiveness to details. Extremely well-organized and on time!

What was your primary form of communication with Whiteboard Geeks - Med Messagers?

Virtual Meeting

What did you find most impressive or unique about this company?

Whiteboard videos are a unique and scientifically effective way to engage, education, and improve retention I love that WBG was so hands on and creative while also business-savvy. They prioritized culture, and it helped make our time together SO fun and productive!

Are there any areas for improvement or something Whiteboard Geeks - Med Messagers could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Senior Scientific and Business Advisor of Chr Hansen Inc

Describe what your company does in a single sentence.

Chr. Hansen produces microbial solutions to address microbial challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whiteboard Geeks - Med Messagers to accomplish?

• Create a set of quick sketch videos to promote our philosophy and products
• Produce durable exhibits to complement our digital assets
• Quantify the effectiveness of our materials in the market

SOLUTION

How did you find Whiteboard Geeks - Med Messagers?

Online Search

Why did you select Whiteboard Geeks - Med Messagers over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Whiteboard Geeks - Med Messagers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To produce three quick sketch videos and a collection of reusable digital assets to accompany them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every step of the process was documented with a full set of deliverables, including draft scripts and a set of cartoons to enable us to select the best look and feel for the sketches.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered in full, on time and as promised, without exception.

What was your primary form of communication with Whiteboard Geeks - Med Messagers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The output from such a relatively small team was laudable, and the final outcome was beyond our expectations.

Are there any areas for improvement or something Whiteboard Geeks - Med Messagers could have done differently?

Nope. I can only offer unconditional praise for their efforts and output.

BACKGROUND

Please describe your company and position.

I am the Director, Org Effectiveness & Talent Partner of TE Connectivity

Describe what your company does in a single sentence.

Designs and manufactures sensors, connectors and components for a wide-range of industries from automotive, medical, industrial, energy, data and appliances.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whiteboard Geeks - Med Messagers to accomplish?

• Create an awareness video for multiple new company initiatives
• Briefly explain the concept and bring it to life through visuals and scripting
• Drive key takeaways and actions for employees and managers.

SOLUTION

How did you find Whiteboard Geeks - Med Messagers?

Referral

Why did you select Whiteboard Geeks - Med Messagers over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Whiteboard Geeks - Med Messagers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End to end video creation 

• concept through storyboarding
• through script writing
• visual designs
• video creation/production
• editing and additional assets afterward (posters, GIFs, images, etc.). 

Also did some subtitling, translations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased adoption of systems Increased in scores on engagement around career development and feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear schedule Used basecamp Weekly touchpoints if needed Script review meetings Quick changes/adjustments responded well to feedback.

What was your primary form of communication with Whiteboard Geeks - Med Messagers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, communication, and the quality of the end product. They are great people to work with.

Are there any areas for improvement or something Whiteboard Geeks - Med Messagers could have done differently?

Give it all away for free.

BACKGROUND

Please describe your company and position.

I am the Director of Data Strategy of an insurance company.

Describe what your company does in a single sentence.

We are a mid-sized property and casualty insurance company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Whiteboard Geeks - Med Messagers to accomplish?

• Spread awareness of our data modernization program
• Educate employees on the basics of data integration and data governance.

SOLUTION

How did you find Whiteboard Geeks - Med Messagers?

They cold-called me, and we built the relationship from there.

Why did you select Whiteboard Geeks - Med Messagers over others?

• Great culture fit
• Company values aligned

How many teammates from Whiteboard Geeks - Med Messagers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Whiteboard geeks worked with us from ideation all the way through execution, producing four fun, informative, short videos introducing our employees to new concepts around data integration and governance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With each installment, we quizzed people on the concepts from the previous installment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They produced everything on time and on budget, and were very responsive to our needs when our legal department requested changes.

What was your primary form of communication with Whiteboard Geeks - Med Messagers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were creative, fun to work with, and kept the project running on time.

Are there any areas for improvement or something Whiteboard Geeks - Med Messagers could have done differently?

Nope