White Cloak Technologies, Inc.

BACKGROUND

Please describe your company and position.

 I am the HRIS Administrator of a business services company 

Describe what your company does in a single sentence.

It is a business process outsourcing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Design a custom system for employee data

SOLUTION

How did you find White Cloak Technologies, Inc.?

Referral

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We acquired their services to create a custom platform to store and organize employee data and they have provided us with a system that is tailored specifically for our operations. Their program has already made a considerable impact in productivity and data accuracy. Their communiucation with us throughout the whole development process was excellent. THey provided clear timelines, goals, and provided regular updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to organize all our employee data with ease and efficiency compared to our previous system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered deadlines on time and sometimes ahead of the agreed upon deadline. They never failed to communicate each step of their development with us.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very proactive in providing us updates and they were able to give us a result we were hoping for with minimal comprimises.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Lease Audit Specialist of a real estate company.

Describe what your company does in a single sentence.

We are the global leader in commercial real estate services and investments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• I hired White Cloak Technologies, Inc. to design and develop a high-quality digital solution that aligns with our business objectives.

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral
• Clutch Site

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

White Cloak conducted a series of discovery workshops with key stakeholders to identify:

• The types of assets being managed (equipment, IT hardware, documents, licenses, etc.)
• Existing workflows and pain points
• Custom reporting and compliance needs
• User roles and access levels
• Integration points with existing systems (ERP, HRIS, inventory software)

They delivered a comprehensive Functional Requirements Document and a Technical System Architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant Increase in Asset Visibility and Accuracy
• Reduction in Asset Loss and Misplacement
• Faster and More Efficient Audits
• Enhanced Reporting and Decision-Making
• Better Compliance and Audit Trail Management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Cloak Technologies, Inc. demonstrated effective and disciplined project management throughout the engagement. They adhered to the established project timeline, delivering all key milestones and deliverables as scheduled. Their team responded promptly and professionally to all inquiries and requests, providing clear guidance and accommodating necessary adjustments with minimal disruption. Their overall responsiveness and adherence to process contributed to a smooth and efficient project execution.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about White Cloak Technologies, Inc. was their strong technical expertise combined with a highly disciplined approach to execution. Their ability to understand complex requirements, translate them into practical solutions, and maintain consistent quality throughout the project set them apart. Additionally, their responsiveness and commitment to delivering a well-designed, reliable system demonstrated a level of professionalism that distinguished them from other vendors.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

One opportunity for enhancement would be to continue expanding their knowledge-sharing and documentation efforts, as this would further support internal teams in maximizing the system’s capabilities. Additionally, offering more proactive recommendations for future optimizations could provide even greater long-term value. Overall, these are refinements to an already well-managed and effectively executed engagement.

BACKGROUND

Please describe your company and position.

I am the Administrative Aide of a healthcare company 

Describe what your company does in a single sentence.

Our company is a healthcare provider in the Philippines that offers health maintenance organization (HMO) services, giving members access to medical care through accredited hospitals, clinics, and doctors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• To modernize the website design to reflect our commitment to innovation, accessibility, and quality service
• improve user experience by creating a faster, more intuitive, and mobile-responsive interface

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

So the project is about improving the website and app to make them more user-friendly and modern. The team is working on redesigning the layout, making sure everything looks good and works well on mobile, and optimizing performance so pages and features load faster. They’re also adding new functionality like online transactions, appointment scheduling, and account management, so users can do more directly through the site and app.

The main deliverables include a refreshed, mobile-responsive website and app, improved navigation and user interface design, secure and smooth functionality, and a content management system that’s easier for the team to update. They’ll also do testing, launch everything, and provide support after deployment to make sure the website and app run properly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable outcomes from the project include faster page load times, improved mobile responsiveness, and higher user engagement on both the website and app. User feedback and satisfaction scores showed improvements, and internal metrics like reduced errors or support requests indicated the system was running more smoothly. Overall, these numbers and feedback help show that the redesign and development work really made a positive impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was organized and pretty responsive overall. They kept us updated on progress and generally delivered items on time according to the schedule. Whenever we had questions or needed changes, they were quick to respond and flexible in adjusting things without slowing down the overall timeline.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about White Cloak is how they combine technical expertise with really clear communication. Their team is flexible and proactive, often suggesting improvements we hadn’t thought of, which sets them apart. I also appreciated how quickly they respond to questions or issues, making the whole process feel smooth and reliable.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

White Cloak Technologies was great at understanding our needs and delivering practical, user-friendly solutions while staying responsive and flexible.

BACKGROUND

Please describe your company and position.

 I am the Partner of an advertising & marketing company 

Describe what your company does in a single sentence.

A design agency based in Manila, Philippines, offering the full spectrum of branding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Partnering with White Cloak Technologies has completely transformed the way we ideate and create. Their AI solutions became a true extension of our creative team — helping us generate concept visuals and design mockups in minutes instead of days. The automated copywriting tools they built streamlined our content process, allowing us to explore more ideas, faster. Even our layout systems now adapt intelligently based on campaign goals and audience behavior. White Cloak didn’t just give us tools — they helped us build a smarter, more efficient workflow that lets our designers focus on what truly matters: creativity and storytelling.

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

White Cloak Technologies partnered with us to integrate artificial intelligence into our creative workflow, with the goal of enhancing speed, efficiency, and ideation across our design and content teams. The engagement focused on developing AI-powered tools that could support our end-to-end creative process — from concept generation to layout adaptation. Through this collaboration, White Cloak implemented a generative AI system that produces initial design mockups and concept visuals based on creative briefs, allowing our team to explore multiple directions in a fraction of the usual time. They also developed an automated copywriting module that generates marketing materials, slogans, and social media captions consistent with our brand tone and strategic intent. In addition, White Cloak introduced an AI-assisted layout system capable of recommending adaptive designs — optimizing composition, color, and typography depending on campaign goals and media formats.   To ensure seamless adoption, White Cloak conducted training workshops for our creative and strategy teams, providing best practices and user documentation tailored to our workflow. Post-deployment, they offered continuous technical and creative support to refine the tools and integrate performance feedback. The key deliverables from this engagement included a custom generative mockup engine, an automated copywriting system, an adaptive layout recommender, comprehensive training materials, and ongoing optimization support — all of which have empowered us to work smarter, move faster, and stay creatively inspired.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration between us and White Cloak Technologies delivered measurable improvements across efficiency, output quality, and creative agility. Within three months of implementation, the agency reported a 60% reduction in time spent on initial design ideation, as AI-generated mockups and concept visuals significantly accelerated the brainstorming phase. The automated copywriting module reduced content turnaround time by 45%, allowing the team to produce more campaign materials within tighter deadlines while maintaining consistent tone and quality. Meanwhile, the AI-assisted layout system improved workflow efficiency by automating repetitive design adaptations, resulting in an estimated 30% increase in project throughput.

Beyond time savings, the integration of these tools also enhanced creative diversity and client satisfaction. Internal surveys among designers and strategists indicated a 70% improvement in creative exploration, as teams could now test more directions before finalizing a concept. Client feedback highlighted faster turnaround and more dynamic concept presentations, leading to a 20% rise in repeat project engagements. These metrics collectively demonstrate the project’s success — proving that AI, when thoughtfully integrated, can amplify creativity rather than replace it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Cloak Technologies demonstrated exceptional project management throughout the engagement. From the initial scoping sessions to deployment, their team maintained a clear and organized workflow supported by consistent communication and regular progress updates. Milestones were clearly defined from the start, and all key deliverables — including the AI mockup generator, copywriting module, and adaptive layout system — were delivered on or ahead of schedule. Their agile approach allowed them to iterate quickly based on our feedback, ensuring that every feature aligned with the realities of our creative process.

What stood out most was their responsiveness. Whenever we raised questions or requested adjustments, the White Cloak team responded promptly and with practical solutions. They were proactive in anticipating potential challenges and always offered alternative options without compromising quality or timeline. Their flexibility and commitment to collaboration made the entire process seamless, allowing us to integrate the AI tools smoothly without disrupting our day-to-day operations. Overall, their professionalism, timeliness, and adaptability made them an ideal technology partner for a fast-moving creative agency like ours.

What was your primary form of communication with White Cloak Technologies, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about White Cloak Technologies was their ability to bridge creativity and technology seamlessly. Unlike most tech partners who focus solely on functionality, White Cloak truly understood the nuances of our creative process — how designers think, how campaigns evolve, and how ideas are refined. They didn’t just deliver tools; they delivered systems that enhanced our team’s imagination instead of constraining it.

Their team’s depth of technical expertise combined with a genuine appreciation for design made the collaboration feel effortless. They approached every challenge with curiosity and a problem-solving mindset, often going beyond the original brief to propose smarter, more elegant solutions. The blend of innovation, empathy, and execution they brought to the table made them stand out — a technology company that not only builds with precision but also creates with purpose.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

Overall, our experience with White Cloak Technologies was excellent, but as with any collaboration, there are always opportunities for refinement. One area for improvement could be enhancing user documentation and onboarding materials for non-technical team members. While their training sessions were comprehensive, additional quick-reference guides or visual walkthroughs would help new users adopt the AI tools even faster and with greater confidence.

Additionally, as the system evolved through iterations, a more centralized feedback dashboard could have made it easier for our creative and strategy teams to log insights or feature requests in real time. This would have streamlined communication even further and allowed White Cloak’s developers to prioritize updates more efficiently/ That said, these are minor suggestions within an otherwise smooth and highly successful engagement — their responsiveness, technical rigor, and collaborative approach far outweighed any areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Employee of Keywords

Describe what your company does in a single sentence.

Our company specializes in designing, developing, and publishing innovative and engaging video games. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• We hired White Cloak Technologies, Inc. to support us in building and enhancing our game development initiatives.

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

10 and more

Describe the scope of work in detail. Please include a summary of key deliverables.

White Cloak Technologies, Inc. will collaborate with our in-house team to design, develop, and optimize our video game projects. Their work will cover both technical and creative aspects, ensuring high-quality output across all platforms. Key Deliverables: Fully developed and optimized game modules ready for deployment.UI/UX design mockups and final assets aligned with the game’s creative direction.Comprehensive test reports and issue resolution logs.Regular progress reports and documentation for project tracking.Post-launch support and updates as agreed upon in the contract. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved faster development cycles, improved game performance, higher player engagement, and timely delivery of all key milestones.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated strong project management, consistently delivered items on time, and responded promptly and professionally to our needs throughout the project.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their ability to combine technical expertise with creative innovation, delivering high-quality solutions while remaining highly responsive to our needs. We are very likely to recommend White Cloak Technologies, Inc. because of their professionalism, timely delivery, and ability to deliver high-quality results.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

One area for improvement could be enhancing communication on project updates by providing more frequent progress reports and clearer timelines to keep all stakeholders fully aligned.

BACKGROUND

Please describe your company and position.

 I am the Recruiting Senior Professional of a banks company 

Describe what your company does in a single sentence.

Banking and finance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• We engaged White Cloak Technologies to build a customized software solution that supports our internal processes.

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral
• Clutch Site

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

White Cloak Technologies was tasked with delivering a custom software solution tailored to our internal operations in accounting and banking. The scope of work included end-to-end services such as requirements gathering, system design, UI/UX development, backend and frontend development, system integration, testing, deployment, and post-launch support. Key deliverables included detailed documentation, interactive prototypes, a fully functional and scalable application, integration with existing systems, comprehensive QA reports, training materials, and ongoing maintenance to ensure smooth operation and user adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that indicated significant progress and success. Workflow automation reduced manual processing time by over 40%, leading to faster task completion and improved staff productivity. Data accuracy improved by approximately 30%, as the system eliminated redundant manual entries and introduced real-time validation. System uptime and performance met our reliability targets, maintaining 99.9% availability post-launch. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Cloak Technologies managed the project well from start to finish. They used a clear and organized approach, keeping us updated regularly through meetings and progress check-ins. They delivered the work on time, and if there were any changes in the schedule, they let us know right away. The team was quick to respond to our feedback, flexible with changes, and offered helpful solutions when problems came up. Overall, they were dependable, easy to work with, and worked well with our team.

What was your primary form of communication with White Cloak Technologies, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about White Cloak Technologies, Inc. was their ability to truly understand our business needs and translate them into practical, well-designed solutions. They didn’t just focus on delivering code—they took time to ask the right questions, offer thoughtful suggestions, and align the product with our goals. Their team also maintained clear communication and was very easy to work with, which made the entire development process smoother and more collaborative than we expected.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

One area for improvement could be quicker response times during some stages of the project. While overall communication was good, there were moments when feedback or updates took a bit longer than expected. That said, they were always willing to listen and make adjustments when needed.

BACKGROUND

Please describe your company and position.

 I am the Audit Associate of a financial services company 

Describe what your company does in a single sentence.

They helps businesses run smoother by offering  services like auditing, tax compliance, and financial reporting, helping them manage their finances better and stay on top of regulations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• To achieve objectives such as improving software development processes, enhancing cybersecurity, and optimization of IT infrastructure

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We dive into the the fieldwork, doing tests, checking financial data, and looking at how well the internal controls are working and planning the audit based on risks. We communicate with the clients to gather corroborative evidence to supports their finacial data. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completing tasks on time reflects an effective management and a low error rate which indicates accuracy. Client satisfaction is also important which can be measure through positive feedbacks. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are pretty solid when it comes to keeping things organized and everything gets done on time. I appreciate their use of effective tools to track progress, which keep me informed about the status of various asks. They also have clear communication and have great level of flexibility when adjustments are necessary. Overall, they are committed in delivering projects.

What was your primary form of communication with White Cloak Technologies, Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

They were exceptional in adapting to changing circumstances while maintaining a strong focus on client needs.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

Although the experience has been great but there are areas for improvement. Enhancing resource allocation could help efficient project completion. They could also elevate the team skills and keep them updated with industry trends by investing on their trainings. These improvements could strengthen the company's strong performance 

BACKGROUND

Please describe your company and position.

I am the Key Account Specialist at a testing, inspection, and certification company.

Describe what your company does in a single sentence.

Testing, Inspection, Certification and Validation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Improve operational efficiency
• Ensure a secure system for our website
• Coordinate and work together to help us achieve website goals

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Conducted feasibility analysis and user research 
• Develop a secure and high performing website using modern frameworks
• Built custom sofeware application tailored to specific business process
• Provide traning documentation and post launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The satisfaction level of our management 
• Timely achievement of key project milestones
• Ease of training our employees to effective use the website and software

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs, quickly addressing feedback, adjusting to changes in scope and proactively offering solutions to potential challenges. Security was non negotiable for us, and they delivered a solution that passed every audit. 

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their cooperation and coordination with us.
• We are impressed on how they communicate things and explain it to us.
• They are very professional and gives solutions whenever we have questions. 

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

None so far because they did a great job.  Performance matters in our business and their system loads 5x faster than we use to have. 

BACKGROUND

Please describe your company and position.

 I am the Senior Office Aide of a government company 

Describe what your company does in a single sentence.

Our office oversees campus business enterprises to generate income that supports the University’s core functions, while continuously developing innovative and inclusive programs to promote an entrepreneurial university.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• To develop a tailored digital solution that would streamline the management and oversight of multiple income-generating activities such as leases, rentals, and events.
• To modernize internal systems and processes by leveraging innovative and scalable technologies aligned with long-term organizational goals.
• To support more efficient decision-making through integrated tools for data visualization, financial tracking, and performance monitoring.

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the end-to-end development of a custom digital system designed to streamline the management of various income-generating activities. The scope covered initial consultations and needs assessments, followed by UX/UI design tailored to specific operational workflows. White Cloak led the development of a web-based platform with modules for document tracking, transaction monitoring, and reporting.

Key deliverables included:

-A fully functional custom software platform with role-based access
-Digitized templates and a document management system
-Interactive dashboards for monitoring performance indicators
-Comprehensive user training and post-deployment support

The goal was to create an integrated and user-friendly solution that improves operational efficiency and supports data-driven decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to significant improvements in operational efficiency and data management. Key outcomes included:

-Reduction in manual processing time due to digitization of documents and automation of routine tasks.
-Improved accuracy and accessibility of records, with centralized storage and retrieval of important business documents.
-Enhanced decision-making capabilities through real-time dashboards and analytics that provide clear visibility into income-generating activities.
-Increased user satisfaction among internal stakeholders due to a more intuitive and responsive system interface.

These outcomes have contributed to a more streamlined, future-ready operational environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Cloak demonstrated a structured approach to project management, with clear timelines, milestone tracking, and regular check-ins. Deliverables were generally submitted on time, and any adjustments to the timeline were communicated proactively. The team remained responsive throughout the project cycle, accommodating feedback and addressing technical concerns promptly. Their flexibility and collaborative attitude helped ensure that the final outputs aligned with the project’s evolving needs and expectations.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was White Cloak’s ability to translate complex operational needs into a seamless and user-friendly digital solution. Their team combined strong technical expertise with a genuine openness to collaboration, ensuring that the final product was not only functional but also intuitive for end-users. Their commitment to innovation, adaptability, and client-centered service set them apart from other providers we’ve worked with.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

There were no major issues encountered during the course of the project. The team was professional, responsive, and proactive in addressing our needs. Their collaborative approach and clear communication helped ensure a smooth and efficient implementation process from start to finish. We would highly recommend White Cloak Technologies, Inc. to organizations seeking reliable, innovative, and client-centered digital solutions. Their technical expertise, collaborative approach, and commitment to quality make them a strong partner for any development project.

BACKGROUND

Please describe your company and position.

I am the Development Tester of a gaming company. 

Describe what your company does in a single sentence.

We develop and publish some of the biggest AAA games for multiple plaforms such as PS5, PC, Xbox, SteamOS, and Switch.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Develop web apps that would serve as GNS tools for our studio operations
• Provide support and maintenance for the GNS tools, should there be any issues encountered

SOLUTION

How did you find White Cloak Technologies, Inc.?

Referral

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Studio Operations Management System (SOMS)

Overview:
SOMS is a web-based application designed to streamline and manage studio operations. Developed using PHP, it provides a centralized platform for project management, resource tracking, task assignments, scheduling, and internal communication within the studio.

Key Features:

1. User Management: Role-based access for admins, managers, and staff with secure login and profile management.
2. Project & Task Management: Track projects, assign tasks, set milestones, and monitor progress.
3. Resource Allocation: Manage studio equipment, rooms, and human resources efficiently.
4. Scheduling: Sync tasks and meetings with a calendar, receive automatic notifications.
5. Communication Tools: Internal messaging and real-time activity feeds for team collaboration.
6. Analytics & Reporting: Generate detailed reports on project status, resource usage, and time logs.
7. Client Portal (Optional): Allow clients to track project progress and communicate with the studio.

Technical Highlights:

• Built with PHP and a MySQL/PostgreSQL database.
• AJAX for dynamic front-end features.
• Laravel framework for modular, scalable development.
• JWT Authentication for secure access.
  
  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Survey tasks were completed faster due to easier data entry.
• Project tracking and task management became more organized.
• The team found the interface easy to use, especially the maps.
• Maps and timelines helped visualize data, improving project planning.
• Notifications kept everyone updated on tasks and progress.
• Automated calculations of estimates reduced errors, leading to more accurate data.
  
  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

White Cloak managed the project very well. They kept us updated throughout the process and generally delivered features on time. Whenever we had questions or needed adjustments, they responded quickly and worked with us to make sure the app met our needs. Overall, their communication and flexibility made the development process smooth and efficient.

What was your primary form of communication with White Cloak Technologies, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about White Cloak was their deep understanding of our specific needs and how they tailored the web app to fit our studio’s operations perfectly. They were also really proactive in suggesting improvements we hadn’t thought of, which made the final product even better. Their combination of technical skill and willingness to collaborate felt unique and impressive.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

White Cloak Technologies did a great job overall. If anything, there were a couple of moments where clearer timelines would have helped us plan better, but they were always quick to adjust and keep things on track. Their responsiveness and willingness to collaborate really made up for any small bumps along the way.