White Cloak Technologies, Inc.

BACKGROUND

Please describe your company and position.

 I am the Special Assistant to the Mayor of a government company 

Describe what your company does in a single sentence.

1. Administrative & Clerical Work
2. Public Service & Community Assistance
3. Policy & Program Implementation
4. Event & Project Coordination
5. FInancial & Budgetary Support
6. Legal & Regulatory Functions
7. Liason & Communication

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Efficiency in Office Operations
• Accuracy and Compliance
• Constituent Service

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Pricing fit our budget

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Materiality Assessment
• Set clear, measurable targets
• improve data collection systems
• engage stakeholders

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• energy efficiency
• waste management
• water use
• community engagement
• transparency & reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their service is delivered with impressive smoothness and efficiency, ensuring that every step is handled on time without unnecessary delays. What makes it even more remarkable is their commitment to the environment-process are thoughtfully designed to minimize waste, conserve resources and timeliness, reliability, and eco-conscious practices makes their service not only effective but also responsible and sustainable.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

With sustainability as our primary goal, they ensured that their work was driven by genuine commitment and care, making the output feel purposeful and heartfelt rathen than purely transactional.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

Their services exceeded our expectations and required no further improvement; it was commendable in every way.

BACKGROUND

Please describe your company and position.

I am the Media Buying Manager of an advertising agency

Describe what your company does in a single sentence.

The company that I work at is an Advertising Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Use research, data, and targeting to connect with ideal customer segments.
• Stay updated with digital platforms, AI tools and consumer behavior shifts.
• Combine creativity with market insights to produce effective advertising.

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Insights on trends, competition, and audience behavior to guide campaigns.
• Optimization plans - recommendations for improvement based on data
• Selection of channels with budget allocation and timelines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Awareness & Reach
• Engagement
• Customer Action
• ROI
• Brand Perception
• Market Impact

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivered on Time within Scope
• Client-Centered
• Proactive and Consultative
• Collaborative and Transparent
• High-Quality and Impactful

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collaboration and ideas. An exceptional creation that blended creativity, clarity and purpose seamlessly. 

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

This collaboration delivered tangible results. The team's expertise and proactive mindset ensured success and set the foundation for future partnerships.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing of Suyen Corporation

Describe what your company does in a single sentence.

Suyen Corporation is the Philippine company behind Bench/ lifestyle clothing, managing a portfolio of fashion, personal care, food, and lifestyle brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Honestly, we needed help turning our digital ideas into something that actually works—and that’s where White Cloak came in. They took care of building the apps and tools we didn’t have the expertise for, and made sure everything was simple, smooth, and customer-friendly. It was all about making the online side of our business stronger and more connected.
• We brought in White Cloak Technologies to help us level up our digital game. The goal was pretty simple: make it easier and more fun for our customers to connect with us online. We wanted smoother apps, a better e-commerce experience, and tools that actually make sense for the way people shop and interact with brands today. Basically, we needed their tech expertise to turn our ideas into something real and user-friendly.
• We teamed up with White Cloak Technologies because we wanted our digital platforms to feel as good as our in-store experience. They helped us create apps and online solutions that are not only reliable but also super easy for our customers to use. Working with them gave us the push we needed to keep up with how fast technology is changing.

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral
• Clutch Site

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered both IT services and digital marketing support. On the IT side, the focus was on developing and maintaining digital platforms such as mobile applications, e-commerce systems, and back-end tools that would improve efficiency and create a smoother experience for our customers. This included everything from system design and integration to ongoing technical support and updates.

For digital marketing, the work centered on strengthening our online presence and building stronger engagement with our audience. Key deliverables included managing social media campaigns, producing creative content, running targeted digital ads, and providing analytics reports to measure performance. Together, these efforts were aimed at driving brand visibility, improving customer interactions, and supporting overall business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On the IT side, we saw faster and more reliable system performance, which reduced downtime and improved overall efficiency in our operations. The launch of our updated mobile app and e-commerce platform led to an increase in online transactions, a higher number of active users, and better customer retention.

For digital marketing, the results were just as encouraging. We experienced a significant boost in social media engagement—higher reach, more interactions, and stronger community growth across our platforms. Our targeted campaigns also drove higher website traffic, improved conversion rates, and generated more qualified leads. Analytics reports confirmed that brand visibility and customer engagement had grown steadily since the partnership, making it clear that the project achieved its objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was really solid. They kept us updated at every stage, set clear timelines, and made sure we always knew what to expect. Most importantly, they delivered on time, which made it so much easier for us to plan our next steps. Whenever we had changes, questions, or even last-minute requests, they were quick to respond and always willing to adjust. It felt less like working with an outside vendor and more like having an extended team that genuinely cared about what we needed.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most to us about this company was how much they actually listened. A lot of tech or marketing partners can get too focused on showing off their own solutions, but White Cloak took the time to really understand our goals and challenges first. They didn’t just hand us cookie-cutter ideas—they tailored everything to fit our brand and the way our customers interact with us. On top of that, their team’s professionalism and creativity made the whole experience feel collaborative and fun. It’s rare to find a partner that’s both highly skilled and genuinely invested in your success, and that’s what made them unique for us.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

Overall, we had a really positive experience working with White Cloak Technologies, but like with any partnership, there’s always room to grow. One area that could be improved is making communication even more proactive—sometimes we would’ve loved to get updates or recommendations before we had to ask. A bit more anticipation of our needs, especially when it comes to suggesting new features or marketing approaches, would have been great. That said, whenever we raised something, they were quick to adjust and very open to feedback, which we really appreciated. It showed us they’re willing to learn and evolve with us, and that kind of openness makes a big difference.

BACKGROUND

Please describe your company and position.

 I am the Senior Data Analyst of an ecommerce company 

Describe what your company does in a single sentence.

E-Commerce Enabler helping brands boost their marketing strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Assist us with meeting brand needs and objectives
• Help maintain and monitor project once turned over to brands

SOLUTION

How did you find White Cloak Technologies, Inc.?

• Online Search
• Referral

Why did you select White Cloak Technologies, Inc. over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We want to create a brand-friendly UI incorporating competitor data for our brands. We would mostly need web scraping in backend and web design in front-end.

Deliverables:

1/ Create backend architecture to store raw data

2/ Database management to minimize cost

3/ Create easy UI for brands and clients to use

4/ Timely updates of data in backend

5/ Deploy developed project to key stakeholders

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1/ Minimized and balanced cost

2/ Good feedback from brands and clients (easy-to-use UI)

3/ Up-to-date data of what's within the web

4/ Minimal glitches/patch updates to the web design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were able to take on all our requests for the web design, and able to communicate set deadlines and expectations based on their capability. They were also very accommodating on the things we needed from their end based on urgency and importance. Delivered items based on aligned schedules and can adjust swiftly if there are changes on the request.

What was your primary form of communication with White Cloak Technologies, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

They were able to build and maintain good relationships with us while simultaneously remaining professional in their work.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

No complaints on collaborating with the team. We have to explore different areas of services to see if they need to improve in one expertise over the others.

BACKGROUND

Please describe your company and position.

 I am the Restaurant Manager of a food & beverage company 

Describe what your company does in a single sentence.

Our restaurant serves fresh, high-quality meals in a welcoming atmosphere, offering a memorable dining experience focused on exceptional service and community connection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• Discuss and coordinate with the team in order to make our restaurant operations work smoothly
• to meet customer's satisfaction needs

SOLUTION

How did you find White Cloak Technologies, Inc.?

Online Search

Why did you select White Cloak Technologies, Inc. over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and develop a fully responsive, user-friendly website for our restaurant to enhance online presence, attract more customers, and streamline operations
• Provide a digital menu accessible on all devices
• Allow users to book tables, place orders (if offered), or contact the restaurant
• Custom-branded design matching restaurant’s identity (colors, logo, theme)
• Contact form with email delivery
• Embedded Google Maps
• Display of phone, email, and business hours

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project Timelinie
• Traffic Sources
• Customer Feedback
• Online Reservations/Orders
• Website Load Time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with White Cloak to develop our website was a great experience. They understood our brand and needs, and delivered a beautiful, user-friendly website that truly reflects our restaurant. The team was professional, responsive, and creative. Thanks to their work, our customers can now easily view our menu, book reservations, and connect with us. We highly recommend them to any business looking for a reliable web development partner.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How they value our timeline for this project and communicating is very smooth because they always make sure that the objectives are aligned

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

None because we had a very smooth project with them

BACKGROUND

Please describe your company and position.

I am the Product Management Head of a real estate company 

Describe what your company does in a single sentence.

Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?

• White Cloak Technologies and Ayala Malls worked together to pack the app with a range of services designed to boost customer engagement and convenience

SOLUTION

How did you find White Cloak Technologies, Inc.?

Referral

Why did you select White Cloak Technologies, Inc. over others?

• Great culture fit
• Company values aligned

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

App and website development and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App downloads, member sign-ups, and engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been consistently eager partners willing to help problem solve business needs.

What was your primary form of communication with White Cloak Technologies, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed by their agility and creativity in executing solutions.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

Value for money could be improved. 

BACKGROUND

Please describe your company and position.

I am the Platform Lead of UnionBank of the Philippines

Describe what your company does in a single sentence.

UnionBank of the Philippines provides innovative and comprehensive financial services and solutions to individuals, businesses, and institutions, leveraging advanced technology to enhance customer experience and drive financial inclusion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Cloak Technologies, Inc. to accomplish?
Assist in building applications, including the development and UI/UX design, to enhance digital banking solutions and improve customer experience through advanced and user-friendly technology

SOLUTION

How did you find White Cloak Technologies, Inc.?

White Cloak was already one of our existing vendors when I joined the bank.

Why did you select White Cloak Technologies, Inc. over others?

Candidates were interviewed and were assessed based on their technical capabilities and soft skills

How many teammates from White Cloak Technologies, Inc. were assigned to this project?

25

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Scoping and Assessment: 
   • Conduct scoping and assessment of consulting services to address UnionBank's business requirements.
2. Design, Development, and Testing: 
   • Design, develop, and test mobile and website applications according to UnionBank's specifications.
3. Security Fixes: 
   • Provide necessary security fixes based on the results of third-party penetration testing.
4. Deployment: 
   • Deploy the completed product to UnionBank's production environment.
5. Support and Maintenance: 
   • Offer support, bug fixes, and software/security patches for the developed websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Completion of Mobile and Website Design, Development, and Testing 
   • Successfully designing, developing, and testing mobile and website applications as per the client's requirements and specifications.
2. Security Enhancements:
   • Implementing necessary security fixes based on third-party penetration test results, ensuring robust security for the applications.
3. Deployment:
   • Successfully deploying the completed product to the client’s production environment, indicating the readiness of the applications for end-user interaction.
4. Support and Maintenance:
   • Providing ongoing support, bug fixes, and software/security patches for the developed websites, ensuring the applications remain functional and secure post-deployment.
5. Resource Allocation and Team Performance:
   • Effective utilization of the allocated resources (multiple teams with various levels of engineers and UI/UX designers) to meet project milestones within the specified time frame.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, in general they deliver project items on time. We utilize agile methodology in the bank which helps in maintaining a structured schedule for all the teams. The developers were highly responsive to questions, providing clear and timely answers to any inquiries, which facilitated smooth project execution and production support.

What was your primary form of communication with White Cloak Technologies, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about White Cloak Technologies, Inc. is their commitment to leveraging cutting-edge technology and an agile development approach to deliver tailored solutions that meet clients' evolving needs. Their ability to provide a comprehensive range of services, from initial scoping and assessment to deployment and ongoing support, showcases their versatility and dedication to quality.

Are there any areas for improvement or something White Cloak Technologies, Inc. could have done differently?

1. Enhancing project documentation 
   • Comprehensive and clear documentation throughout all phases of the project can help ensure continuity and ease of understanding for both current and future stakeholders especially when there are new devs onboarded and knowledge transition is necessary
2. Reporting on both the work progress and well-being of their developers 
   • Implementing frequent, detailed status updates can ensure that project timelines are adhered to and any issues are promptly identified and addressed. Additionally, regular check-ins on developers' well-being can help maintain motivation and productivity while preventing burnout.