weLabs

BACKGROUND

Please describe your company and position.

 I am the Co-founder of an ecommerce company 

Describe what your company does in a single sentence.

Multi-vendor online marketplace for handicraft

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weLabs to accomplish?

• To resolve existing challenges, support a successful go-live, and establish a solid foundation moving forward.

SOLUTION

How did you find weLabs?

Online Search

Why did you select weLabs over others?

Dokan developers

How many teammates from weLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included platform implementation, support to achieve go-live, and addressing existing issues through troubleshooting, improvements and customised solutions. WeLab worked with us to resolve challenges and provided ongoing support to help bring the platform into operation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform successfully went live, with ongoing support to address issues and implement improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was responsive to our needs, listened to our concerns, and remained flexible in finding solutions. They worked with us to address challenges and support our go-live process.

What was your primary form of communication with weLabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to listen, take an active interest in our challenges and work with us to find solutions.

Are there any areas for improvement or something weLabs could have done differently?

Continued collaboration to build on the progress made and support long-term success.