WebriQ

BACKGROUND

Please describe your company and position.

I am the IT Manager of Belwith Keeler

Describe what your company does in a single sentence.

Design, make, and distribute decorative hardware for the kitchent and bath space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebriQ to accomplish?
Belwith Keeler was looking to develop a highly aesthetic B2B commerce portal for their wholesale customer in the United States in Canada.

SOLUTION

How did you find WebriQ?

Online Search

Why did you select WebriQ over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebriQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Business Logic 

Swell Commerce will be used to implement all the required business logic for the front end. Integration to JD Edwards will happen from Swell Commerce API. Business Logic to be determined during discovery. 

Content 

Sanity CMS will be used as a single source of truth for all marketing related content. Content model to be determined during discovery. 

● Filtering Options
o Finish Family (make sure variants flip to finish searched) o Finish
o Type 

●  Pull 
●  Cup Pull 
●  Appliance Pull 
●  Knob 
●  Backplate ● Hook 

o Pull: Center-to-Center o Knob: Diameter
o Length
o Style 

o Price 

Personalization opportunities 
●  Related Products (Collection family members, value packs, styles...) 
●  Frequently Purchased products (different for each dealer) 

o Based on order history (recommendation engine) 
●  Personalized notifications on products/services they care most about 

Sample Account 
●  Enhanced sample program based on level of dealer 
●  $5/sample (s&h) - unlimited number as long as they are non-identical SKUs 
●  Seamless shipping needed between sample orders and regular-priced orders 

Possible Solution: Order with a Sample coupon code and products within Sample category associated in JDE to SA doc type for reporting 

Wishlist Feature - Order Building 

●  Allow Pro Accounts and Sub-Accounts (Partners/Designers) to create and save order(s) - similar to a wishlist feature 
●  Ability to share these orders with non-credentialed users 

Third Party Chat 
● Integrate a third party chat tool to website similar to https://www.tawk.to/ or https://www.zoho.com/salesiq/ 

Pro Account Portal Co-Branding 

●  Allow Pro Accounts to have a co-branded portal. 
●  Upon login the Pro Accounts Logo would be present on page. 

RMA on Pro Purchases 
●  Create an RMA Content Page with FAQs and Contact Info. 
●  Customized Webform for Pro Accounts to issue RMA requests. 
●  Only available upon login. 

New Experience Request - Knowledge Base - Design Library 
●  Develop a comprehensive user experience for many types of articles and documents. 
●  The knowledge base and library will be focused on support oriented content: o Instructions 
o Engineering schematics o Documentation
o How-Tos 

●  Create and design an easy navigation and search system. 
●  Only certain content types will be behind the user login - some content will be public 

and display without login. 
●  Pro Accounts and Sub-Accounts will have content available to them based on user 

rights. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The B2B portal had to manage 1,000s of customer with a large variability in customer specific pricing in both USD and Canadian Dollars.
• High user adoption rate.
• Less calls from cusomters to our Customer service team as the customer base started utilizing the B2B portal.

The portal had to serve both as a quoting and direct customer service tool for showrooms and interior designers but also for wholesale order management, procurement and accounting. The portal needed to be connected to a customized Digital Asset Management system for all the product information, photos, marketing materials and technical specs. The portal needed to be integrated with their ERP system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Webriq team has been very responsive to our needs throughout the project. Project updates and changes were handled in our weekly meetings, and all deliverable items were performed in a timely manner.

What was your primary form of communication with WebriQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Webriq has been a stellar partner for Belwith. Their ability to bring our visions to life is extremely impressive to me. We have thrown some tough things at them, and they tackled and delivered them.

Are there any areas for improvement or something WebriQ could have done differently?

Keep up the good work!

BACKGROUND

Please describe your company and position.

I am the Graphic/Web Designer of Belwith Keeler Decor Solutions

Describe what your company does in a single sentence.

BKDS sells decorative cabinet hardware.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebriQ to accomplish?

• Develop a luxurious 3D product configurator for a customizable hardware series.
• Develop a website for a renewed, luxurious brand, Keeler Brass Company.
• Develop an Asset Library for our customers to easily obtain images and logos for their ecommerce platforms.

SOLUTION

How did you find WebriQ?

Referral

Why did you select WebriQ over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from WebriQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Keeler Brass Company (KBC) brand was revived and launched in January 2023. It's goal became to collaborate with high-end designers on new, luxurious custom hardware. KBC offers rare luxury hardware proudly and wholly designed in-house. The range of items we worked with WebriQ on for this project included the development of the KBC website and the Anthology Series Configurator that can visualize over 30k combinations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The KBC products are for a limited audience and the key metrics are unknown to me as I was primarily the Graphic Designer lead. The sales team has indicated that the KBC brand has between 10-20 high-end showroom customers/designers signed up to purchase and sell.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management for the KBC website smooth. The initial Figma design was sent over to the team and clarifying comments were left throughout. We primarily communicated via Slack to discuss any updates or needed changes. Needs were delivered fairly on time. There were a couple of hiccups throughout the website and configurator projects when it came to delivering items on time, but once they were brought up, they were then at a higher-priority. Overall, the management in Zoho was mostly up to date with information and was helpful to rely on for juggling a number of different project items.

What was your primary form of communication with WebriQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm most impressed by the commitment that the team exudes. There were several times that the team over in the Phillippines stayed up late into the night making necessary updates. I also appreciated the positive, livelihood that Alex Belding brought to each and every meeting; it was easy to communicate our needs with the team.

Are there any areas for improvement or something WebriQ could have done differently?

One area the team could improve on is keeping the Zoho project data updated. There were moments where I was unsure where projects were at and whether or not they were being worked on. 

BACKGROUND

Introduce your business and what you do there.

I’m the CMO (Chief Marketing Officer) at Extreme Motus, and we manufacture off-road wheelchairs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebriQ?

We have no real storefront so customers have to come to our website to learn more about our products and purchase them there. The challenge we were trying to address was how to make it easier for customers to know the features of our wheelchairs, and whether or not it fits them. We partnered with WebriQ because we didn’t have a website that communicated that. We had a lot of great content, but it wasn’t organized very well so we wanted someone that could fix that.

SOLUTION

What was the scope of their involvement?

WebriQ did a complete redo of the website. They took all of our existing content and made it easier to use. The site used to be on WordPress, but now it’s on Jamstack. Apart from that, they also designed the graphics for the site, which made it look better.

The new website is up and running and we’re selling through it. There are just a few little tweaks and improvements that I asked them to make and they’re currently wrapping up on a few things. I wanted a better-looking and faster website to be up and functioning, even if it meant continuing to work on a few other things.

What is the team composition?

I speak directly with Alex (Mad Growth Officer & Co-Founder), but I know there are other people working on stuff who I’ve never met and spoken to.

How did you come to work with WebriQ?

Alex reached out to me directly through LinkedIn and offered to do a free website review. We already had a person in-house who was doing web development for us, but he wasn’t doing a great job. I took Alex’s feedback on our website, gave it to the web developer, and asked if he could make some of the changes he suggested — some of them were changes that we already knew we needed to make and he struggled with that. 

After seeing the struggles, we decided to make a change and go with the person who’d given us the free website review. We got a bid from another company, but they were a lot more expensive, so we went with WebriQ.

How much have you invested with them?

We invested about $3,000 for the development, and somewhere between $500–$700 a month for the ongoing support.

What is the status of this engagement?

We started working in February 2021, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I think the quality of the website is very good, and we’re happy with how responsive they’ve been, whenever we have to submit a ticket for a problem that comes up. Our sales are increasing and that’s probably because of the new website, but also our marketing efforts. We’ve been featured on the news and had viral videos, so I would guess those are the main reasons we’re getting more visitors to the website, and selling more of our product.

How did WebriQ perform from a project management standpoint?

Throughout the process of building the website, I gave some feedback and some ideas at the beginning and they just ran with it. Sometimes I’d wake up to seven emails saying my website’s been updated, and that’s all it says. It would be nice to see what’s been updated and it would help to know what we’re paying for and what they’re actually working on.

What did you find most impressive about them?

We were frustrated by our website and we wanted a new one as quickly as possible, but we also wanted it to be good. I think WebriQ did a pretty great job at getting it done quickly.

Moreover, I’m impressed that I don’t have to talk or ask them what to do. They just do it because it’s the right thing to do and they’re very good at it. It’s also helpful because it’s easy to know what you don’t want, but it’s hard to give feedback on what you do want. 

Are there any areas they could improve?

During the initial rebuilding of our website, they would send me invites to a lot of different tools, but I would get no instructions on how to use them. It probably makes sense for a lot of developers, but clearly, I’m not as good as them. I didn’t know what I was supposed to do with them, so I would suggest that they train their customers so that they know what to expect when they’re given the tools.

Do you have any advice for potential customers?

I would say to ask more questions if you need answers. WebriQ is really good at what they do, but if I reached out to them more and asked what they were working on, or if I didn’t understand what they wanted me to do, I’m sure they would’ve answered all my questions.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and operator of a tattoo shop located in Durham, North Carolina.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebriQ?

We were looking to build our website since we had a really basic one, and we wanted to step that up while also actively pursuing new clients. 

SOLUTION

What was the scope of their involvement?

WebriQ builds the website, and they're constantly involved and know what's going on. Originally, I was doing our old website with an online website builder, but we needed to improve it, so we called them. After I explained to their team that the most important functionality for us is the contact form they started working on it.

 Instead of clients having to email, call, or text us, we wanted them to be on the website and within seconds be able to just contact us and get any information they might need. I like the idea of having somebody who is constantly in touch with our website. A big draw for me is the fact that all I have to do is send a quick email and WebriQ updates the website immediately. 

What is the team composition?

Alex (Co-Founder) was our main point of contact.

How did you come to work with WebriQ?

One of the reasons why we decided to work with WebriQ because it's not a company that just builds your website and leaves you to make any changes. 

How much have you invested with them?

We have invested around $3,000.

What is the status of this engagement?

We started working together in November 2020, and they’re still with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We see a significant increase in emails we receive from potential clients — it has been at least a 50% increase. A lot of those emails turn into customers. We’re able to follow up with everyone who reaches out to us, even if they end up not booking for whatever reason, as long as they get a follow-up from us, that's really important for our customer service.

How did WebriQ perform from a project management standpoint?

We communicate mostly via email and, sometimes, on the phone. There was one situation that happened with our email, and they were super responsive in resolving that issue for us. 

What did you find most impressive about them?

WebriQ has a monthly subscription-based website service, and I wasn’t sure of how it worked. However, that's ultimately why we ended up going with them because I was really intrigued by it. It’s been great having them as a resource 24/7.

Are there any areas they could improve?

It’s probably nitpicking, but during our development process, I could have had a little more guidance in the website design.

Any advice for potential customers?

Communicate your needs and wants as thoroughly as possible to make sure that you are on the same page.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of Gray Hawk Land Solutions. We’re a service company in the energy industry. We do some state and federal work, but our wheelhouse is in oil, gas, and utilities for the most part.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebriQ?

Our goal was to get a new modern website with an engaging layout and content to represent our firm. In our company, we didn’t gather clients through our site, so it was only a place to verify our existence and give a little information. With the COVID-19 pandemic, everybody was forced to go online, so we needed to find someone who could support the site, create the layout and content, and track the analytics.

SOLUTION

What was the scope of their involvement?

WebriQ built a brand new website for us. They developed the layout, graphics, embedded videos, functionality, and UX. Now, they are in charge of maintaining our website, doing any changes we want as part of their service. They monitor and review the site’s analytics. Overall, they replace the need for two in-house, full-time people.

What is the team composition?

Our main point of contact is Philippe (CEO).

How did you come to work with WebriQ?

Philippe actually reached out to me via LinkedIn, and the timing couldn’t have worked out better. We were reviewing options to handle our website. The first one was to hire somebody in-house, but that implied managing them and that isn’t our expertise. We could also hire a designer to create the website, but realistically, that meant paying $35,000–$60,000 for someone who wouldn’t build the content and would charge more for any changes.

We kept searching for a different solution and came across WebriQ. They offered websites as a service (WSaaS) at a low monthly fee. They were the top choice that kept coming up everywhere, which indicated to us that they were capable of handling our SEO and analytics. It was pointless for us to hire someone who couldn’t do that work for their own company.

How much have you invested with them?

So far, we’ve invested around $2,000.

What is the status of this engagement?

We started working with them in July 2020, and they continue to manage our site. We give them content and ask for changes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website went live recently, so we don’t have any metrics. However, we were extremely satisfied with the final results. We asked WebriQ to design a website that would impress us, not just be a modern, 2021 version of the website that we had. They came back with exactly what we were looking for.

How did WebriQ perform from a project management standpoint?

We communicate through the telephone. They've wanted to use other tools, but we don’t work that way. We have a data scientist working with us, so between the two of them, they put up a file transfer protocol (FTP) server to share content back and forth in different sites that we use, such as Dropbox.

They also have a helpdesk. Whenever we need something changed, we use Loom to record our screens and highlight all the changes we want on the website. We then email them that recording through the helpdesk platform and we get a ticket saying the request has been created. The tickets are usually resolved within 24–48 hours.

What did you find most impressive about them?

Their work and their pricing model are unmatchable. I can’t imagine companies going to website providers other than WSaaS companies in the future. I’ve been in the industry for 20 years, and they completely disrupt the traditional website model — they have the best pricing, best service, and best quality of work. There’s just no model that comes close to it.

Are there any areas they could improve?

We’re more tactical, so we would’ve enjoyed a shared-screen, team experience more. As we got closer to finishing the project, we didn’t need to participate while they built the site, so we got around it. Their development team is in the Philippines, so time zone-wise, it’s hard to get a shared-screen experience. However, they came up with a solution that worked well for us. In the end, their suggested workflow probably worked best, but it took us time to get used to it.

BACKGROUND

Please describe your company and your position there.

Catering to the Energy & Utility Industries offers a specialty in niche problems. I'm the founder of two companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebriQ?

To create two totally custom websites for the two companies and manage our social media, SEO, CRM, client engagement, resume collections, and other custom solutions needed.

What were your goals for this project?

We needed websites with very little input on the design. We provide the content and let them create two unique and very cool websites for us.

SOLUTION

How did you select WebriQ?

Several rounds of interviews with their leadership team. Then we tried to find a reasonable competitor to their service offerings. We didn't find another vendor with similar capabilities or costs.

Describe the project in detail.

They designed two websites for us. Linked our website, social, and email campaigns together to create a full suite of go-to-market services.

What was the team composition?

Communicate directly to Alex and through the helpdesk and the team were very responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our sites are both up and running now.

How effective was the workflow between your team and theirs?

8/10 - we do have some issues with their team being in another time zone. We also have to explain our unique business and service offerings to them. Both were expected going into this. It was not a real problem.

What did you find most impressive about this company?

Their customer service is incredible. I've had the access to their leadership as I've needed it. But most importantly, they feel and act as part of our team and have a vested interest in our success.

Are there any areas for improvement?

Their content writing services leave some room for improvement. They don't know our business so it's hard for them to write the content for the sites. And, their writers are not necessarily English as native language writers. We've had to proofread carefully the language as it comes back. It's not terrible though, it saves us lots of hours by us working off of their efforts.

BACKGROUND

Introduce your business and what you do there.

I'm the general manager (GM) and founder of Pikes Peak Security, a security guard service and training company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebriQ?

When I started my company, I needed help designing a website that I could compare with my competition. I wanted a modern website, so I hired WebriQ.

SOLUTION

What was the scope of their involvement?

I initially created a very basic website to get me through for a few months, and then I partnered with WebriQ. In the beginning, I told them about my company and showed them our top three competitors. The goal was to be better or similar to those competitors. I didn’t provide any documentation other than my emails to start the project.

So far, we’ve been redesigning the website every six months to clean it up a little bit. As my competitors are changing, I want to change and adapt, too. 

What is the team composition?

I’ve dealt directly with Alex (Growth Officer & Founder) throughout this whole process. I also primarily work with a helpdesk officer who deals with any site issues.

In the last six months, I’ve started working with Eleazar (Senior Technical Account Manager), who works on the more advanced tasks on the website, such as redesigning a new landing page.

How did you come to work with WebriQ?

I met Alex a few years ago while working at a previous company where I was also the GM. WebriQ built a very balanced website for us, and they had a great understanding of what we needed. They were also very easy to communicate with.

Then, that company pretty much gave everything over to me, so I started my own company. That time, I knew that I wanted to work with Alex. I had to get used to their systems, but their price was cost-effective. On top of that, I already knew their quality — I didn’t have to do any additional research to find someone who could do the job for me — and I knew they could accomplish the goals, so I chose them.

How much have you invested with them?

I’ve spent around $5,000. Our renewal timeframe is every September, and we’re in a negotiation phase right now. If they’re doing the job right and I don’t have any issues, then I’ll stay with them; I’d rather stay with the people that have taken care of me than find someone else.

What is the status of this engagement?

We started working with WebriQ in May 2019, and we have an ongoing partnership with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve done an amazing job of designing my website, and I've received a lot of compliments for it. WebriQ has taken my instructions with very little guidance from me and accomplished the mission. Other small businesses in my industry have some years of experience ahead of me, but they were surprised when they saw our new website.

Our clients have also said they’ve enjoyed the site. Whether we close a deal or not with a customer, every one of them says the website is one of the first things they notice, telling me that it’s amazing, very clean, and really easy to navigate

Moreover, other businesses — including a friend who’s also my competitor — have called me to ask who’s maintaining my website, and I tell them it’s WebriQ. They ask me how much it costs, and I tell them it’s for a reasonable price. The WebriQ team might charge them higher or lower, so I tell those businesses that they should talk to the team themselves to see what they can do. 

How did WebriQ perform from a project management standpoint?

Alex has been phenomenal in making sure that everything is up and running, and he checks in regularly with me and his team. Apart from that, they’ve also always fixed glitches on the backend relatively fast. As far as timelines are concerned, I’ve never had to wait. Normally, WebriQ gets things done within a couple of hours at the latest. When I need something for bigger projects, they can usually do it in a week. 

Meanwhile, we’ve had conversations about some things to figure out why they haven’t worked out. There might be some miscommunication, but that exists anywhere we go. The fact is that when those issues do occur, they’re addressed and corrected immediately. Then, we move on from them. 

In terms of finding another company, everybody can paint a pretty picture. However, if we go with someone new that we don’t know, and the picture actually isn’t pretty, then we’ve only spent a bunch of money for no good reason.

What did you find most impressive about them?

The best part of working with WebriQ is that they understand what I want. There’s never been a time where I’ve explained what I wanted and they don’t understand it. If I say I want something, they make it happen. That has probably been the best thing about working with them — I don’t have to say the same thing a thousand different times just for them to get what I want. 

Are there any areas they could improve?

WebriQ’s team is all over the US and in different countries, and that’s great. However, the delay in things can sometimes be frustrating. Don’t get me wrong — they work faster than other companies. However, because everybody is on a different schedule, time zones, or locations, the delay can be semi-frustrating at times.

Do you have any advice for potential customers?

Tell the WebriQ team your vision, but don’t try to be a micromanager. Let them be the designer that they are. If I were the designer, I wouldn’t want somebody trying to tell me how to do my job. In other words, answer their questions, but don’t micromanage them. They’ve been doing a fantastic job for me, and they’ve been constantly doing that because I let them be who they are. 

BACKGROUND

Introduce your business and what you do there.

I own a mortgage, marketing, video production, and pressure washer distribution company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebriQ?

We needed someone to build and develop my mortgage company’s website.

SOLUTION

What was the scope of their involvement?

WebriQ provides us with web design, web hosting, API integration, content writing, SEO optimization, and CRM integrations, to establish our brand online.

What is the team composition?

Most of the time I talk to Alex (Mad Growth Officer & Co-Founder), a lead developer, and a couple of other developers. On average, I talk with around 4–5 different people from WebriQ.

How did you come to work with WebriQ?

I saw Alex present his business at a startup conference. I already paid another company $2,700  to redesign the website — it took eight months and I wasn’t happy with the results.

How much have you invested with them?

We’ve invested around $60,000, with retainers of about $1,500 a month over three different companies.

What is the status of this engagement?

Our ongoing partnership started in February 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have a steady increase in organic traffic every month. Moreover, the quality of their work is fluid and flexible.

How did WebriQ perform from a project management standpoint?

We use Trello to manage the project, and they have a help desk where you can send an email, or send things through an app they run on their platform.

What did you find most impressive about them?

We’re impressed with their pricing.

Are there any areas they could improve?

They could have a better remittance process to pay. Right now they collect using credit cards, which hasn’t really been a big hiccup. I’m sure they’re not the only company that has problems with that — it can be clunky.

Do you have any advice for potential customers?

Make sure you have somebody that’s attentive and willing to manage the relationship, as well as the project. You can’t just pass them and walk away, you have to be engaged in the process.

BACKGROUND

Please describe your company and your position there.

Founder, Director of Institutional Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebriQ, and what were your goals?

Our website was starting to run slow on Wordpress. One of our advisors came across Webriq and felt we should learn more. When they explained that they could update the site and make it much faster, I had no idea HOW MUCH faster and updated it would actually look once they finished. Amazing work!

SOLUTION

How did you select WebriQ and what were the deciding factors?

WebriQ's team really rallied together to complete our site well ahead of schedule. We had a really important meeting coming up, and they knocked it out of the park by not only getting it done but betting it done right.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The WebriQ helpdesk provided regular updates and deliverables. They converted our site from Wordpress to Jamstack and updated all of the new pages and content.

How many people from the vendor's team worked with you, and what were their positions?

There was a team of at least 8-10 people working on our site at any given time. I was very impressed with how organized they were.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We couldn't ask for anything better. They literally produced something that was better than what we were expecting in the best-case scenario.

Describe their project management style, including communication tools and timelines.

We used email, google docs, and Gchat to communicate.

What did you find most impressive or unique about this company?

• Coordination of team
• Clear communications
• Down to earth
• Able to execute on the overall vision without compromising on the small things

Are there any areas for improvement or something they could have done differently?

We weren't initially clear on the timeline at the beginning. After clearing it up we realized it was just a communication error.

BACKGROUND

Please describe your company and your position there.

We are a nationwide IT recruiting company and I lead company operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebriQ, and what were your goals?

We hired WebriQ to redesign and develop our website, including the build out of an API that helps get our jobs scraped by Google and contribute to better SEO.

SOLUTION

How did you select WebriQ and what were the deciding factors?

WebriQ originally came to us about a year or so ago when the owner, Alex, submitted a free review of our website.

When we were looking into new websites, Alex reached out to me to follow up on that review.

What really intrigued me about his business model and what ultimately let me to going with WebriQ was their WSaaS approach that allowed unlimited, free customizations and edits to the website for a low monthly fee even years after it was built out.

The ROI on that was huge rather than me individually working through a CMS or paying another company to rebuild the website from scratch down the line.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WebriQ gave me a project timeline and did a great job following to it. They first built out the API and tested it with me, then built out the website.

The website mockup was built on a platform I was able to easily review and comment on, and changes were usually completed by the next day or 2.

How many people from the vendor's team worked with you, and what were their positions?

A project manager helped with communication throughout the whole process. Alex, the owner, also had to be involved during a minor hiccup in pushing the website live a bit too early but it was resolved within the day.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was recently completed and it gives me peace of mind I can go back and edit/customize things at any time because of their WSaaS model.

Describe their project management style, including communication tools and timelines.

Everything was well organized and communicated effectively to us. Any request or modification was responded to quicklyy.

What did you find most impressive or unique about this company?

The WSaaS model. We haven't had a chance to really use it since the website just went live, but we look forward to using it as changes come up in the future.