We Know Video

BACKGROUND

Please describe your company and position.

I am the Group Marketing Manager of Felicity

Describe what your company does in a single sentence.

FELICITY SMART INFRASTRUCTURE (FelicitySI.com) Partners with Municipalities and Road Authorities world-wide helping deliver Urban Innovation and NET ZERO Strategic Plans. Our patented AI-CLIMATE-TECH leads the way to dramatically REDUCE CO2 emissions and MAXIMISE energy efficiency. Our AI-enabled, REAL-TIME TRAFFIC MONITORING and smart streetlight control system ensures strict adherence to Road Safety Standards. We also provide SELF-FINANCING for all eligible clients via our PowerAID solution, which is compatible with any Smart Lighting System. Our Clients love us for our fast-turnaround, high levels of service, self-financing solutions and passion for shaping smarter, safer, greener urban environments. EMAIL us today and we’ll show you how to integrate Felicity Patented, Safer AI-Climate-Tech in your City, FAST, helping you on your way to NET ZERO and Energy Efficiency in your city.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish?

• Awareness
• Understanding
• Connection

SOLUTION

How did you find We Know Video?

Online Search

Why did you select We Know Video over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from We Know Video were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Overview 

Felicity is seeking a compelling identity video (90–120 seconds) that positions the brand as a trusted, human-centric innovator in AI-powered infrastructure solutions. The video will establish Felicity’s emotional connection with its audiences, showcasing core themes of Safety, Savings, Sustainability, Optimisation, Innovation, and Community. 

We aim to differentiate Felicity in the smart infrastructure space by putting people and purpose at the center of our story — reinforcing that people buy from people. 

DELIVERABLES

1 x Hero video (90-sec to 120-sec) – 16:9

1 x Cutdown (60-sec) - 16:9 + 9:16

1 x Cutdown (30-sec) - 16:9 + 9x16

3 x 15-sec Cutdowns (15-sec) - 16:9 + 9:16

1 x Expo video with no audio included

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful completion of all deliverables to a high standard. Completion to a standard that exceeded our expectations and delivered us hugely valuable content to share with our audience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered on time. The team at WKV were always approachable, willing to work with us, patience, professional and very helpful in all aspects of the process. 

What was your primary form of communication with We Know Video?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personal approach and willingness to adapt to our varying needs and creative inputs stood out.

Are there any areas for improvement or something We Know Video could have done differently?

We are very happy with the result and with how WKV managed the project. We would highly recommend WKV and will be sure to use them again in the future. 

BACKGROUND

Please describe your company and position.

I am the Marketing and Promotions Officer of University of Newcastle, Department of Rural Health

Describe what your company does in a single sentence.

University 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish?

• Tell the story our our department of rural health footprint

SOLUTION

How did you find We Know Video?

Online Search

Why did you select We Know Video over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from We Know Video were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged We Know Video to produce a series of videos showcasing the impact of the Department of Rural Health on rural health care.

These stories capture the voices of our students, staff, and community partners, highlighting how education, collaboration, and local opportunity are shaping stronger rural health outcomes across our footprint.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Eight professionally produced videos capturing our impact across key themes: student experience, workforce development, community partnerships, cultural engagement, and local impact.
• Increased reach and engagement across digital platforms, with over 25,000 combined views across LinkedIn, Facebook, and Instagram within the first month of release.
• Enhanced visibility of our programs and outcomes among key stakeholders, including university leadership, local health districts, and community partners.
• Positive audience sentiment, with strong qualitative feedback from staff, students, and external partners noting the videos’ authenticity and storytelling quality.
  Sustained value, with the videos now used in recruitment, orientation, and promotional activities across our footprint.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We Know Video demonstrated strong project management throughout the process, maintaining clear communication, structured timelines, and a collaborative approach from pre-production to delivery.

All milestones, including concept development, filming, and final delivery, were completed on schedule and to a high professional standard. The team was responsive to feedback, flexible with scheduling across multiple rural sites, and proactive in ensuring each story aligned with our brief and messaging goals.

Their collaborative approach allowed for a seamless workflow and ensured the final videos reflected the authentic voices and values of the Department of Rural Health.

What was your primary form of communication with We Know Video?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about We Know Video was their genuine ability to connect with the story and the community behind it.

They took the time to understand our purpose, the people involved, and the impact we wanted to convey, translating that understanding into authentic, emotionally resonant storytelling. Their team worked respectfully and collaboratively with students, staff, and community members, ensuring every voice felt heard and represented with care.

This deep connection to the narrative and commitment to authenticity made the final videos not only visually engaging but truly reflective of the spirit of rural health.

Are there any areas for improvement or something We Know Video could have done differently?

Not in our opinion

BACKGROUND

Please describe your company and position.

I am the Lead Earned Thinker of Thinkerbell

Describe what your company does in a single sentence.

Creative advertising agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish?

• Creative concepting + Scripting for Amazon social campaign
• Editing and finalising engaging social video asset
• Video post-production, propping, shooting, logistical management
• Talent briefing and location scouting

SOLUTION

How did you find We Know Video?

Referral

Why did you select We Know Video over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from We Know Video were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We Know Video were tasked with 2x separate projects for Amazon. This involved taking a loose creative territory and forming a final proposed script. Managing all prop sourcing, location scouting and shoot prep / schedulling as well as filming on the day. 
Subsequently the team were tasked with the end-to-end editing, grading and dispatch of the social content. 
Both videos have performed exceptionally well, exceeding social performance KPIs tenfold. The first video, has become the businesses most viewed video of the year. With high engagement. 
Full service agency who provide needle pushing creative thoughts and have the means to execute it on the production side perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazons highest performing video for 2025. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional project management. PPM document was top notch. Schedulling perfect and shoot days ran seamlessly. Script concepts always on point

What was your primary form of communication with We Know Video?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Genuine full service offering. Will crack the creative concept and deliver the vision from production POV.  It's rare to have a partner who can tackle both streams seamlessly. 

BACKGROUND

Please describe your company and position.

I am the Digital Media Manager of Bakers Delight

Describe what your company does in a single sentence.

Sell freshly baked bread & snacks

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish?

• Showcase baking bread fresh by hand, every single day

SOLUTION

How did you find We Know Video?

Used before for content

Why did you select We Know Video over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from We Know Video were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliver content that showcases Bakers Delights top selling products, bread, snacks & a hype reel to continue to prove to customers that we bake fresh from scratch every day with real bakers. Deliverables were:  2 x 6” video - 4x5, 9x16 and 16x9 8 x 15” video - 4x5, 9x16 and 16x9 8 x 30” video - 4x5, 9x16 and 16x9 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered content on time and on budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, good management, communication and clear deadlines 

What was your primary form of communication with We Know Video?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personable and understanding of what we want to deliver, understand our brand 

Are there any areas for improvement or something We Know Video could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Creative Lead of Incubeta

Describe what your company does in a single sentence.

Digital Media Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish? 

• Video at Scale
• Production + Post

SOLUTION

How did you find We Know Video?

Referral

Why did you select We Know Video over others?

Coupla legends

How many teammates from We Know Video were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

15 unique social first ads - production and Post

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

https://docs.google.com/presentation/d/1ujlssDIpRzmSkn9SFBHkUM036BZlIuOzE3f0s6VFvYY/edit?usp=sharing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were awesome in every sense of the word just easy, on time, professional, dare I say inspiring to work with. I learned more in 1 day with them then a year at my current agency.

What was your primary form of communication with We Know Video? 

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App 

What did you find most impressive or unique about this company?

I was impressed with their commitment and talent. No Ego. Just doing the best with what was asked. Thats rare. 

Are there any areas for improvement or something We Know Video could have done differently?

Short of cloning the crew so we had double the hands on deck…no nothing it was perfect

BACKGROUND

Please describe your company and position.

I am the CMO of Swell

Describe what your company does in a single sentence.

DeFi

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire We Know Video to accomplish?

• Promotional explainer video

SOLUTION

How did you find We Know Video?

Online Search

Why did you select We Know Video over others?

• High ratings
• Close to my geographic location

How many teammates from We Know Video were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Explainer video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Heaps of positive comments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with We Know Video?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

All good

Are there any areas for improvement or something We Know Video could have done differently?

Not really