Waverley Software

BACKGROUND

Please describe your company and position.

 I am the Director of a nonprofit.

Describe what your company does in a single sentence.

fighting antisemitism 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Waverley Software to accomplish?

• fix bugs in an application we developed
• maintanance and upgrades in UI/UX

SOLUTION

How did you find Waverley Software?

Online Search

Why did you select Waverley Software over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Waverley Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

mobile app:

Set up project tools/infrastructure
- Source code repository
- CI/CD pipelines
- Logging, monitoring, alerting
- Technical spike on core frameworks/libraries
- Create initial component library/style guide
- Set up local development environments
- Create skeleton code with basic architecture
- Spike on integration frameworks for Trello
- Evaluate options for anonymization, security, moderation
- Create roadmap, backlog, sprint cadence
- Set up task tracking/project management tools
- Research localization requirements/options
- Create QA strategy, test plans
- Performance testing framework
- Create release processes
- Accessibility evaluation
- Create playbooks for security, incidents, on-call
- Automated dependency scanning
- Define code quality processes
- Spike on mobile implementation

Moderator Web App
* View and manage incident reports
* Received, Under Review, Pending Publish, Published, Archived, Drafts tabs
* Start review, edit details, add media, schedule publish
* Manage news articles
* Create, edit, publish, hide/unhide, reorder
* Manage users
* View details and activity status, edit profile
* Manage organizations
* View, create new"
User Mobile App
* Report incidents
* Add details, media, anonymize"
* View published incident reports
* View news articles
Integrations
* Integration with Trello to view published incident reports
Some potential technical debt/improvement areas:
Migrate old moderator site to new UI
Improve administrator dashboard with more analytics/insights
Add ability to reply/interact with user reports
Enhance media management for news articles
Improve notifications for moderators (new reports, comments, etc)
Internationalization/localization support
Accessibility compliance
Improve security, anonymization, and moderation for user-generated content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

tens of fixed bugs and release versions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, their project management was highly effective. They consistently delivered items on time, which kept our timeline on track and allowed us to maintain momentum throughout the project.

Additionally, their responsiveness to our needs was commendable. They were always open to feedback and made adjustments promptly, demonstrating a strong commitment to our goals. Their proactive communication ensured that we were aligned at every stage.

I appreciate their professionalism and look forward to working together again in the future!

What was your primary form of communication with Waverley Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Waverley Software's flexibility and added value in business development were impressive.

Are there any areas for improvement or something Waverley Software could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

 I’m the CTO of an online platform for tabletop role-playing games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

 We needed help with our platform's development.

SOLUTION

What was the scope of their involvement?

Waverley Software is the main developer of our platform. Their team has provided us with software development, from proof of concept to full development and launch, to help us create a web-based app that uses Next.js as the main technology stack. They've focused solely on development; they're not doing design for us. The platform's main features include payment processing, a marketplace, messaging capabilities, user account management, and reviews.

What is the team composition?

We've worked with three teammates from Waverley Software.

How did you come to work with Waverley Software?

One of my co-founders had used them before.

How much have you invested with them?

We've spent between $250,000–$300,000.

What is the status of this engagement?

We began working together in February 2023, and we’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform that Waverley Software has developed for us is quick, works well, and is exactly what we need for the stage we're at.

How did Waverley Software perform from a project management standpoint?

We handle project management on our side, so we don't expect Waverley Software to do it. Nonetheless, they've performed very well in that regard. As expected, there are always challenges in these kinds of projects. Still, their team has been really responsive and jumps on Slack quickly if needed. They've even worked evenings and weekends when necessary to get bugs fixed, which is awesome.

As for collaboration tools, we use Jira for project management. Moreover, we have stand-ups four times a week using Google Meet and Slack.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Serhii (Engineering Management Director) is absolutely excellent, and obviously, Matt (President & CEO) is very good as well.

What did you find most impressive about them?

Working with Waverley Software is more like having employees than contractors. They go above and beyond what I would expect from a service provider.

Are there any areas they could improve?

There's nothing they could improve on; I'm very happy with them.

Do you have any advice for future clients of theirs?

Stay on top of things and ensure that the engineers you get are the right engineers for the task.

BACKGROUND

Introduce your business and what you do there.

I’m a senior director of engineering for the test group at a software company. We build tools for developers and QA engineers around testing and API products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

We needed to get help quickly for some of our projects. 

SOLUTION

What was the scope of their involvement?

Waverley Software provides us with engineering staff augmentation. Initially, we had a discovery process where we told them what skills we needed and the backgrounds we were looking for. From there, they've provided us with some candidates, and we've had a back-and-forth to identify the engineers we need. 

We’ve worked on 5–6 efforts with Waverley Software, where we’ve added their engineers to our internal teams. They mainly provide us with software development and QA work. Their involvement varies depending on the internal team they’ve joined. Some resources work side by side with our team, while others work as a separate development team to whom we can assign complete tasks. 

As for their skill sets, they also vary by project. For example, one of our teams needed frontend UI developers while another was more hardware and cloud-related; Waverley Software has found resources for the specific tasks we require. The projects they’ve helped us with include releasing a new product, updates, and introducing a new QA process. 

What is the team composition?

We’ve worked with 20–30 software and QA engineers, including frontend and network engineers. On the 5–6 projects we’ve worked on, each team has had 4–6 engineers from Waverley Software, with 1–2 teams being a bit bigger. We also work with engineering leads, site managers, and account representatives.

How did you come to work with Waverley Software?

Some of our leadership had a previous relationship with Waverley Software. They were interesting to us because of the different locations they offer. We have a couple of teams in the US, so having Latin America as an option with Waverley Software would work well regarding the time zones. We were also interested in having remote teams in Europe and Asia, and Waverley Software’s locations in Romania and Vietnam would also be helpful for time zones. 

What is the status of this engagement?

We started working together in January 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Waverley Software provides strong results, and feedback from our internal team has been positive. Waverley Software has made improvements to our processes and helped us meet deadlines. For example, one team has been critical in helping us release a new product on time. 

On another project, Waverley Software joined a release process with a backlog of updates; we were a couple of months behind. Since they joined, they've been able to streamline that process to a predictable release every week. As for QA, they've introduced new processes that significantly decreased the number of bugs and defects on our products. 

The discovery phase has helped make sure we had the right candidates to join the team. Overall, Waverley Software's services and expertise enable us to improve and allow our core engineers to complete tasks they previously didn't have time to do.

How did Waverley Software perform from a project management standpoint?

They meet deadlines and stay within the budget. Waverley Software has been really good at helping us find the right balance of expertise while respecting our budget. 

We use Slack and Zoom for communication. For our development teams, we use Jira for project management; the Waverley Software engineers can track their tasks there. Additionally, we have biweekly communication with the engineering leads and account representatives to raise any issues and discuss progress.

For the most part, communication is easy. Although some of our integrated teams have faced challenges with the language barrier, we've overcome those challenges. When considering candidates, we looked at communication skills, and while most Waverley Software engineers are very strong in this regard, some have struggled a bit more. Still, we've found the right way to communicate, sometimes by typing things out through Slack. 

If we have issues or constructive feedback and need to replace any engineer, Waverley Software is always quick to help us replace that resource. We usually meet with the account representative or the person leading the particular site, and they're one step ahead. For example, when we contacted Waverley Software's manager in Bolivia about a teammate who wasn't delivering, they were already working on finding a different resource.

What did you find most impressive about them?

We appreciate that Waverley Software has been able to help us with skill sets that are hard to find. The short time they've taken to staff our teams is also impressive. 

Do you have any advice for potential customers?

Communicate with Waverley Software's account representatives. Any time we have feedback or need a change, frequent communication is really important, as is having a relationship with site representatives in Waverley Software's different locations. 

The experiences with teams in Latin America and Europe are different in how they communicate. Having a feedback loop with Waverley Software's leadership team is essential as the teams grow to ensure you get the most out of the engagement. 

BACKGROUND

Please describe your company and position.

I am the VP Product of a financial management company.

Describe what your company does in a single sentence.

Our company empowers teams to drive financial success, facilitating financial performance management across marketing, finance, and accounting teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Waverley Software to accomplish?

• Rapidly build and optimize an innovative SaaS solution, with compelling UX, multiple integrations, and complex business logic
• Deliver scalable, secure, resilient application on AWS, using microservices and SaaS best practices

SOLUTION

How did you find Waverley Software?

Referral

Why did you select Waverley Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Waverley Software were assigned to this project?

17

Describe the scope of work in detail. Please include a summary of key deliverables.

Waverley helped us build and evolve our SaaS solution over a 4+ year period. They provided the following key capabilities: 

• Business analyst (assisting with story creation and task assignment) 
• Scrum master for agile release management 
• System design services 
• UI / UX Design 
• Front end development (Angular) 
• Back end development (Python, Django) including microservices 
• Customer-facing integration management (including BYO SSO, Google Ads, LinkedIn Ads, Salesforce, etc) 
• Quality assurance (manual and automated) 
• DevOps 

Key deliverables included the following: 

• AWS-hosted multi-tenant solution based on infrastructure as code (Terraform), with rolling updates, resilient infrastructure, support for security and privacy compliance 
• AWS cost optimization (monitoring, cost reduction, reporting) 
• Intuitive, natural UX to empower marketing teams to prove and improve the value of their marketing (taking complex budgeting, spending, and ROI concepts and making them easy to use and understand) 
• Machine learning for metric prediction and document interpretation 
• Ability to scale with the number of customers and size of customer data 
• Agile team management, including sprint reporting 
• Manual QA testing and reporting 
• Fully automated end-to-end QA automation 
• Third party integrations (SAML 2.0 support, Salesforce, Google Ads, LinkedIn Ads, Facebook Ads, ...) 
• Logging, monitoring, documentation to support security and privacy audits

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Rapid development with consistently on-time delivery 
• No downtime during deployment 
• Low defect rate SaaS solution that fulfilled customer expectations (customer satisfaction with delivered capabilities) 
• System uptime

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project management was excellent - delivery was consistently on-time. 
• Extremely responsive to requests for more staffing, exceedingly low turn-over rate. 
• Very flexible with respect to schedules, changing requirements.

What was your primary form of communication with Waverley Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This was truly staff augmentation - the Waverley crew was part of the team. They're experts in their respective fields and proactively share suggestions at all stages of the process, from system design to requirements to QA automation to DevOps optimization. They took the time to understand our business objectives and helped ensure our collective success.

Are there any areas for improvement or something Waverley Software could have done differently?

I have no areas for improvement - throughout the project we had open communication and collaborated to optimize our processes.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and SVP of engineering at NTRINSEC Inc. We’re a software company that aims to provide new workflows for knowledge management systems to better manage cryptographic keys through automation. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

We needed a team of experts to help us develop a web application. We needed a certain level of expertise at a price we could afford.

SOLUTION

What was the scope of their involvement?

Waverley Software has designed and developed a web application. We had an initial code and design, and they helped us complete the app. We laid down our expectations during the discovery phase and asked Waverley Software to interview their development team to choose the right fit for our project. 

I was looking for a partner with a product design mindset to help with our app’s UI/UX design. We gave Waverley Software our initial Figma diagrams, and they used them as a foundation to finish the app’s design. We discussed the product’s functionalities, and Waverley Software came back with several design proposals. 

Waverley Software used Reach.js and Node.js for frontend development. We needed someone who understood how data is brought out of the database and organized so that the frontend could consume it properly. 

Our app features a user onboarding process, which includes a component of our software that needs to exist on the customers’ frontend, so there was an agent server deployment model. Through the UI’s design, users needed to understand what they installed.

What is the team composition?

I worked with a total of five teammates from Waverley Software. On the business side, Matt (President & CEO) was my primary point of contact. I also worked with Tanya (VP of Delivery) and Alona (IT Recruiter), our go-to person and resource manager. We had two developers working full-time on our project.

How did you come to work with Waverley Software?

I had previously worked with Waverley Software in 2015, but I wasn’t a decision maker at the time. We found them through word of mouth. I contacted Max again because we were facing a similar challenge. Now that I’m a decision maker, Waverley Software was one of three companies we spoke to when looking for a service provider. 

One of the other companies we interviewed offered us a team extension approach. However, we’re a startup and needed staff augmentation and teammates that could work daily with our team. 

I chose Waverley Software because when I spoke with Tanya, she seemed experienced and knowledgeable. She also gave me accurate expectations, timelines, and costs.

How much have you invested with them?

We spent around $100,000–$150,000 on our total engagement with Waverley Software.

What is the status of this engagement?

We started working with Waverley Software in October 2022. Unfortunately, our startup wasn’t having the expected success, and we had to end our relationship with Waverley Software in April 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Waverley Software helped us improve our development cycle significantly. Before working with them, we had trust issues and were slow to implement functionalities. However, we quickly got through team estimation when Waverley Software came in. 

Moreover, Waverley Software needed to utilize many core software and quickly latched on to our project’s requirements. They also made it easy for me to see the prototype and understand how it would work. The wireframes were functional, which was also why Waverley Software could implement them easily. 

Moreover, Waverley Software was good at taking my functionality requirements and designing the complete UI/UX. We discussed their proposals’ pros and cons, and when I selected a design, they implemented it wonderfully. Waverley Software understood my requirements and was consistent. 

How did Waverley Software perform from a project management standpoint?

Waverley Software had competitive costs and stayed on budget. We worked under the Agile methodology and used Jira for project management. We communicated with Waverley Software through Slack and Zoom, and they were present at our company’s daily stand-ups. They received tasks directly from us and acted as an offshore development center working with a separate engineering manager — Waverley Software was pretty much part of our team. 

What did you find most impressive about them?

I was most impressed with how Waverley Software let us engage with their developers since we had a lot of say in selecting our team. They allowed us to interview their developers and select who worked on our project — I liked that because of our staff augmentation requirements. 

Moreover, Waverley Software’s communication style was upfront and set them apart from their competitors. 

Are there any areas they could improve?

I can’t think of anything for Waverley Software to improve. There were some bumps during our engagement, but they worked through everything. 

Do you have any advice for potential customers?

I recommend to research different companies and have a clear understanding of your requirements so that you can lay down your expectations properly.

BACKGROUND

Please describe your company and your position there.

I am a CTO of US company with employees and teams worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Waverley Software, and what were your goals?

We are developing an advanced platform that analyzes tons of the data with Machine learning with real-time requirements, emphasizing reliability and secity.

SOLUTION

How did you select this vendor and what were the deciding factors?

We start started to work with Waverley after solid references and a many deep dives and and interviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Waverley is part of the development process ideation, specification, grooming, development and testing. They support the entire lifecycle and work seamlessly with our US teams on a daily basis. We have an open, transparent daily conversions about how to solve complex problems and architectures.

How many people from the vendor's team worked with you, and what were their positions?

They participate in all our scrum teams, senior engineers, architects, data, quality assurance, and test automation. They work equal members of our teams with engineers from all the world.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have a solid sourcing and hiring team to guarantee that we get members that fit our requirements and can quickly be ramped on a project and become a full team member as soon as possible. They care professionally for the team and ensure a career path for us and the people at Waverley.

Describe their project management style, including communication tools and timeliness.

Their project style is very flexible, and they will listen to our needs. We are managing our teams as extended full-time employees of our company participating in all-hands, planning, daily standups and company demos.

What did you find most impressive or unique about this company?

They can find very skilled, dedicated developers who take pride in their work. They have integrated with other teams quickly and added value within weeks.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to mind at the moment. People retention, and new candidate pipeline has been great!

BACKGROUND

Introduce your business and what you do there.

I’m one of co-founders and partners of a computer server provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

We needed someone to assist us in the deployment of our servers.

SOLUTION

What was the scope of their involvement?

Waverley Software provides us with staff augmentation services. They’re responsible for virtualization deployment through KVM controllers, setting up our data and storage devices for customers, and monitoring our servers and their usage.

What is the team composition?

I mainly work with a project manager and two other specialists.

How did you come to work with Waverley Software?

I’ve worked with Waverley Software in the past, so I trust their judgment on who to assign to our account.

How much have you invested with them?

We’ve probably spent more than $30,000 so far.

What is the status of this engagement?

Our ongoing partnership started in August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been experiencing significant progress in our engagement, and the people we’re working with are extremely qualified to deliver our needs — they've been an excellent fit for our success.

How did Waverley Software perform from a project management standpoint?

They perform well from a project management perspective and have been consistent regarding deadlines and staying on budget.

We use Trello to manage the project and communicate through Slack, Zoom, Google Meet, and Skype.

What did you find most impressive about them?

We were impressed with their accessibility and ability to provide us with technical employees who can deliver our needs.

Are there any areas they could improve?

I can’t think of anything they need to improve on because we’ve been very happy with our partnership with Waverley Software.

Do you have any advice for potential customers?

There’s not much you need to do to get the most out of the engagement, except give them the work you want to accomplish.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a personal journaling app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

We needed someone to help us develop a mobile app.

SOLUTION

What was the scope of their involvement?

Waverley Software is helping us build our app, focusing on building the backend. We started the partnership with a kick of meeting with the head of business development and project manager to scope our requirements.

After negotiating the statement of work, they identified a member from their organization who would be the dedicated point of contact during the development. We’ve utilized several tools throughout the project, including a Gantt chart, to build the backend systems. We now have a third team member working on organizing the project’s to-do lists and managing specific charts for tasks.

Furthermore, we mainly use Swift UI as our primary development tool for the iOS-based app.

What is the team composition?

We’ve communicated with about seven people from their team, including the head of development, the project manager, the regional project manager, and several engineers.

How did you come to work with Waverley Software?

I have a colleague who serves as a contractor for their company.

How much have you invested with them?

So far, we’ve invested $40,000.

What is the status of this engagement?

Our ongoing partnership started in November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is still in development, but the team has been very organized, communicative, and diligent about their tasks and schedules.

How did Waverley Software perform from a project management standpoint?

They perform well from a project management perspective, especially with how they manage the entire process. We use Trello and typically communicate through Slack.

What did you find most impressive about them?

I haven’t worked with many outsourced contracting firms, but I’ve just been impressed by their project organization and communication level. We have many check-ins to ensure we’re on top of things and stay aligned throughout the project.

Are there any areas they could improve?

We’ve experienced some delays in the project but other than that, I can’t think of anything else they need to improve on.

Do you have any advice for potential customers?

Waverley Software is highly organized in development, so you must be willing to meet their level of organization to get the most out of your engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a fitness and wellness company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Waverley Software?

We needed a company that could develop a website for us.

SOLUTION

What was the scope of their involvement?

We hired Waverley Software to design and develop a WordPress website from scratch. It’s a client-facing platform that we will use to share information with our clients.

How did you come to work with Waverley Software?

We found Waverley Software through a referral.

How much have you invested with them?

We’ve spent around $10,000 so far.

What is the status of this engagement?

We started working together in September 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very impressed with Waverley Software’s work. We got everything we wanted and more.

How did Waverley Software perform from a project management standpoint?

Waverley Software has exceeded my expectations in terms of project management. They’ve done a wonderful job scaling the project and meeting our schedule. They’re also incredibly accommodating, flexible, professional, and knowledgeable.

We communicate through email, Microsoft Teams, and Zoom meetings.

What did you find most impressive about them?

Waverley Software is a global player; they have a lot of talents and resources around the world, which is very impressive. We’re also impressed with their ability to understand the type of software that meets our criteria and different technical requirements.

Are there any areas they could improve?
No.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Recruit.U. Our company is a recruitment platform that connects student organizations with financial institutions. These financial institutions can recruit out of these schools clubs and search for candidates based on different data points.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Waverley Software, and what were your goals?

We came in with a very simplified MVP. It was built, but had a lot of bugs and was not ready to be rolled out to users. We knew we needed to fix it up so we presented it to Waverley to come in and add key features such as a club President Function, a scraping tool that would populate the site with jobs, and entirely re-designing the UX.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Waverley because of their core values and their organization. They communicate effectively and are always trying to provide the most clarity on timelines, budgets, and feasibility of projects. From the very beginning we knew they cared about the project and wanted it to succeed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our first project was a scraping tool built with Python to crawl financial institutions so that our job board was consistently populated. Our site is built with PhP in a larval framework, so we had a PHP developer fix up bugs in our initial MVP, make the data more dynamic so that recruiters and admin can see each user. Recently we have just finished our Club President feature which is another user that controls their club page and all members within it.

How many people from the vendor's team worked with you, and what were their positions?

We have had a variety of positions work for us in the Waverley Team. Henry was a Python developer who built out our scraping tool. We were very happy with Henry's output as he was able to generate a clean layout of all jobs that we can easily incorporate into our data base. Our PHP engineer is Fabián. He has been apart the project since the beginning has had to the responsibility for all feature additions to the site and all bug cleaned up from our MVP.

Andres is our UX developer who came onto the team a couple weeks ago. He is using Figma to redesign our interface and then is going to code the front end using CSS, HTML, and JS. Our Account Manager, Franz C has been the backbone to the team. He is very technically knowledge and is able to meet deadlines, budget caps, and is very thorough in communication during live meetings and slack. We have then worked with more senior people Mark, who helped us get our feet off the ground and started on the project. As well as Sergey, who has been overseeing tech operations in the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not launched our site to users yet, but will be doing that in the coming months. Our initial product that we presented to Waverley in September looks almost nothing like it. They have redesigned and enhanced the functionalities of our site. We are very excited to onboard users.

Describe their project management style, including communication tools and timeliness.

We have a slack chat with all the developers and Account manager. We have 1-2 video chats a week with developers and our Account Manager (Franz). He makes sure the videos are concise and everyone leaves with no questions un-anwsered. We use figma to track UX progress and use JIRA for bugs and feature requests. We are in communication daily usually via slack and send emails for more formal contracts for billing, budget etc...

What did you find most impressive or unique about this company?

We're most impressed with how professional Waverley Software's staff is. Franz, our account manager, has pushed our team forward every week. We don't need to worry about budget, timeline, or whether the work is being done according to plan as Franz has that all covered. He communicates everything and allows us to just focus on product vision. They hit deadlines and if things arise they communicate.

Are there any areas for improvement or something they could have done differently?

I have not had any problems with the staff yet - only good things to say.