Wandrblu

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Nischal Sports Group. We scout out, develop, and represent soccer players, utilizing European soccer standards to improve player physicality.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wandrblu?

We specialize in Indian-origin players and needed some sort of social media presence.

What were your goals for this project?

To create a formal Instagram account for our company and gather as many followers as possible within one month.

SOLUTION

How did you select this vendor?

I knew their CEO and was aware of their creative ability when it came to social media and online marketing.

Describe the scope of their work in detail.

After lengthy initial discussions, they started a growth program that would start to improve our profile over a period of four weeks.

What was the team composition?

I worked was in constant contact with the principal members of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We expected to build our following relatively slowly, but we were surprised to see the effectiveness of the growth program. After one month, we had 2,200 followers and countless direct messages that led to many meaningful connections. It’s helped our profile to be taken more seriously, and we’ve had more and more interested parties reaching out to us.

How effective was the workflow between your team and theirs?

It was easy to communicate. If anything needed to be altered or tweaked, I could directly get in touch with one of the team members over email or message, and it was sorted out almost immediately.

What did you find most impressive about this company?

The ease of communication, the clarity with which they explained their methodology, and their ability to be malleable to their customers’ wishes really impressed me.

Are there any areas for improvement?

We were extremely satisfied with our results and will consult with Wandrblu in the future.

BACKGROUND

Please describe your company and your position there.

Door-Doc is a simple device that ensures the necessary ventilation to eliminate mold within the front load washer. Door-Doc is easy to use; it magnetically attaches to all washers, securely holds your washer door ajar, and allows the gasket and rubber liner to dry out between use.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wandrblu?

To run our social media marketing. 

What were your goals for this project?

To convert as many consumers into buyers as possible through our social media platforms.

SOLUTION

How did you select this vendor?

Our team scrupulously searched the web for quality marketers in the Denver area that specialized in social media platforms. 

Describe the scope of their work in detail.

The Wandrblu team is in charge of our Instagram page. They constantly post professional pictures with captions that eloquently describe the product. 

What was the team composition?

We work closely with the Wandrblu team and have no problems scheduling a face-to-face or over-the-phone meeting anytime a problem arises.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Wandrblu team has created a good presence for us in the social media world, and we can attribute a good percentage of sales to the work they have provided. 

How effective was the workflow between your team and theirs?

We communicate often. The team at Wandrblu makes an extra effort to check up on our progress.

What did you find most impressive about this company?

The professionalism they bring to the table is impeccable. I've been impressed with how easily meetings can be set up and how quickly a solution can be provided.

Are there any areas for improvement?

For us, we don’t have a way to gauge performance on how the advertising dollars are producing sales because we defer the sales through Amazon. That is really our only complaint, which has little to do with Wandrblu anyway.

BACKGROUND

Please describe your company and your position there.

Rugged Van Rentals is a van and truck rental company that specializes in 4x4 vehicles outfitted for the outdoor industry. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wandrblu?

We were looking for a local company to help grow our social media footprint. We had social media accounts, but they were not growing in the way we wanted.

What were your goals for this project?

We wanted to grow our online following to reach potential customers and gain legitimacy within our industry based on our online footprint.

SOLUTION

How did you select this vendor?

I was contacted by WandrBlu directly. We met in person and they discussed their services with us. I was impressed by their knowledge and their portfolio of work.

Describe the scope of their work in detail.

They took over my social media accounts, primarily Instagram and Facebook. They developed content by taking my vehicles out once or twice each month for photos. I gave them the parameters of what type of content I was interested in, and they made the posts accordingly. They focused on gaining followers and interacting with them appropriately. 

What was the team composition?

I interacted directly with Mike (Co-Founder, WandrBlu) and Austin (Co-Founder & Chief Marketer, WandrBlu) on a weekly basis. They developed content alongside a third party photographer/videographer. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our followers and follower interaction skyrocketed almost immediately after bringing WandrBlu on board. Traffic to our website followed suit. We were even contacted by other major outdoor brands looking to develop partnerships.

How effective was the workflow between your team and theirs?

WandrBlu laid out their expectations on day one, which made it very easy for us to get things moving. Communicating on a daily basis for the first few weeks allowed us to get on the same page about what would work. As time went by, we were able to rely on our shared vision and a weekly check-in was enough.

What did you find most impressive about this company?

WandrBlu is passionate about their work and their reputation. They set high expectations for themselves and work ceaselessly to reach stakeholder goals. They were always quick to respond when I had a question or a last minute change.

Are there any areas for improvement?

Initially, we had some issues tracking the rental purchases that came from social media. Looking back, we should have fixed the problem earlier instead of waiting. However, the issue was addressed, and we all learned from it.

BACKGROUND

Please describe your company and your position there.

We own a franchise of an eyelash extension salon. We provide an upscale salon experience and customized eyelash extensions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wandrblu?

We needed a local social media presence as well as one in the Denver/Boulder areas.

What were your goals for this project?

The primary goal was to grow our Instagram and Facebook followers at least 20-fold by the end of an initial three-month contract.

SOLUTION

How did you select this vendor?

We wanted a local vendor to facilitate face-to-face collaboration and bi-monthly reviews. We also wanted a firm with deep insights and proven success using the best methods and tactics for social media growth, specifically through Instagram and Facebook.

Describe the scope of their work in detail.

After an initial meeting to discuss our brand details, market differentiation, and target customers, Wandrblu reviewed the repository of social media content supplied by our corporation and created organic content. We then edited their content and branded it with our logo.

Prior to scheduling posts, Wandrblu would send a week's worth of content to us for approval. They also managed our direct messages on Facebook and Instagram, monitoring chats and responding to questions from our followers.

What was the team composition?

We met with the owner monthly and were in close contact with Wandrblu’s primary social media marketing expert from the beginning.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success? 

Our Instagram and Facebook pages have matured significantly thanks to their great imagery and messaging. In the three-month period, we saw a 100-fold increase in Instagram followers from (30 to 3000) and a 10-fold increase in Facebook followers (30 to 300).

How effective was the workflow between your team and theirs? 

Wandrblu was very accommodating in using whatever means of communication worked best for us. As a result, the workflow of content creation, review, approval, and scheduling was highly efficient.

What did you find most impressive about this company?

They were incredibly responsive when it came to last-minute requests for social media promotions. Their ability to grow our Instagram and Facebook following was also noteworthy.

Are there any areas for improvement?

They could improve their ability to attract viewer interest through photography and videography that aligned with our brand guidelines. Overall, however, we were very happy with the content and messaging they delivered.

BACKGROUND

Introduce your business and what you do there.

Our business is Data Engineering. We have different divisions of our company, including a software as a service (SaaS) product called Civil Communicator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wandrblu?

We were looking for an outside marketing agency to help promote our new SaaS. We also needed help doing some website enhancements and development.

SOLUTION

What was the scope of their involvement?

Wandrblu helps market and promote our SaaS. They’ve also done some website development for us. In terms of marketing, they’re testing different types of strategies from cold calling to SEO to social media and trade shows. They’ve been working with us for about six months to find the best way to promote our business.

What is the team composition?

The three main team members that we interact with each specialize in different areas. One is a specialist in website development and IT. Another team member specializes in social media. The third team member who we work with specializes in reaching out to potential clients and is the spokesman for the team.

How did you come to work with Wandrblu?

They reached out to us via a cold call. We were looking at different third party marketing agencies. Once they called us, we interviewed them and put them into the mix.

How much have you invested with them?

We’ve spent about $20,000.

What is the status of this engagement?

We started working together in May 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website traffic has definitely increased. Our social media has had good results in all areas. They've placed some ads and they're testing how many hits we get on each ad. We've had new subscribers to our service, so we're very pleased.

How did Wandrblu perform from a project management standpoint?

It's been excellent. They have a great team. We've enjoyed working with each one of them. They use a project management software that has a to-do list with goals and dates. It keeps us all on the same page.

What did you find most impressive about them?

Their communication skills are very good. When they say they're going to do something, they absolutely do it. They keep up with the goal list and to-do list. They're always right on target about when things will be done. We're very pleased with them because they're doers. They actually do what they say they're going to do. That was our biggest complaint about some other marketing firms that we've tried in the past. Wandrblu has far exceeded our expectations.

Are there any areas they could improve?

Not really, and they ask us that question at every meeting.

Do you have any advice for potential customers?

We have weekly meetings and that has worked for us. They make sure our team gets things done in order to reach the project goals.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Arete Personal Training, a company that provides nutritional and fitness guidance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wandrblu?

We wanted to increase our online awareness and sales as we started to launch new projects.

SOLUTION

What was the scope of their involvement?

Wandrblu oversees our social media platforms, including Facebook and Instagram, creating and posting content based on our guidance. They post during strategic times to better target different demographics. They've also created video content for us to post and are about to launch a paid advertising campaign.

What is the team composition?

We work with about five people on their team closely. One person manages social media content, another oversees client communications, another creates video content, and another oversees marketing strategy.

How did you come to work with Wandrblu?

We met a few other vendors, but felt Wandrblu was the most genuine; they cared about our business and we felt very confident in moving forward with them.

How much have you invested with them?

We've invested around $2,000 thus far.

What is the status of this engagement?

We've been working with them since June 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wandrblu has helped us significantly increase our social media followers; we've already gone from almost no followers to about 1,000 on Instagram already. They've been instrumental in helping me record over 70 workout videos I needed in order to set up a foundation for my business.

How did Wandrblu perform from a project management standpoint?

They have high standards for meeting deadlines that they set up for themselves, which is one of the reasons I wanted to work with them. They hit every target and stay in constant communication with me each month.

What did you find most impressive about them?

They almost seem to care more about my business than I do at times; they're relentless in making sure I'm getting what I need and following up.

Are there any areas they could improve?

To be honest, no.

Do you have any advice for potential customers?

It's important to have a clear understanding of what your goals are and provide them feedback as they work on each project, so they know when to change direction. Communication is key.

BACKGROUND

Please describe your company and your position there.

I run a stock market information brand on Youtube and I was trying to grow my following and sales with Mike.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wandrblu?

Growth and DM with instragram.

What were your goals for this project?

Hoping to get more sales and followers.

SOLUTION

How did you select this vendor?

Reached out to him in the area.

Describe the scope of their work in detail.

They offered Instagram growth services.

What was the team composition?

Mike and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Worked with Mike for two months and saw decent growth and engagement but I would NEVER recommend this company to anyone. Most business owners don't know what they are getting themselves into when they work with a company. All you hear is success stories and what they can do. I wanted to make a review about the downfalls of this company to save other small business owners their time and money. The payment schedule was very sporadic and not professional, I wasn't asked for payments on the exact date each month making it very hard to track growth per month. Instead I was asked for payments for 2 months only one week apart (don't know how that happens).

How effective was the workflow between your team and theirs?

After wanting to quit the service Mike let me stay on for month for free, and during this month I actually saw negative growth in my account..... After just three months with this company, I do not recommend them at all. Stay away.

What did you find most impressive about this company?

N/A

Are there any areas for improvement?

Communication, results, transparency, and more.

Company Responses

The vendor responded on August 8, 2019.

Matt, we thank you for your feedback and are so sorry that we could not meet your expectations. As a team, we always strive to give our clients 110% at all times and bend over backwards to fix any issues that might arise through technology. 

To answer the point about payment structure, we typically wait until our clients see positive results before we send any sort of invoice. The time frame of our work is always agreed upon no matter what, but we don't push any payment until you are satisfied. 

That being said, it's good to know that it was not a strategy that you preferred and others might not either. When our plans aren't working out 100%, we make sure that you are taken care of until an issue is resolved, which is why we offered a free month for you and always take care of our clients as #1 priority.