Vortio

BACKGROUND

I am the Owner of A1 Washing

A1 Washing is a Guelph-based exterior cleaning company providing pressure washing, soft washing, window cleaning, gutter cleaning, and other property maintenance services for homes and businesses across Guelph and surrounding areas.

OPPORTUNITY / CHALLENGE

• Redesign and rebrand the A1 Washing website so it better reflects how much the business has grown and makes our services easier to understand
• Improve local SEO and help us rank better for specific exterior cleaning services in Guelph and the surrounding areas we serve
• Build a stronger online lead generation system with better service pages, location-focused content, clearer calls to action, and an easier quote process

SOLUTION

• Online Search
• Referral

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Founder led

1 Employee

Vortio has been handling a mix of website, branding and SEO work for A1 Washing. The biggest piece was a full redesign of the website along with updated branding so the site better matched where the business is today. They reorganized the services, improved the mobile experience, added stronger calls to action and made the quote process easier for customers. They also built out dedicated service and location pages for the different areas we work in, improved the on-page SEO, and continue to work on the local search side so we can show up better for specific services in Guelph and surrounding cities. The SEO work is ongoing, so it has included things like content planning, local pages, technical improvements, tracking performance and adjusting based on what is actually starting to rank. Overall, it has been more of an ongoing growth project than a one-time website build.

RESULTS & FEEDBACK

We’ve already started seeing some good results from the SEO work. A1 Washing is showing up much better for a number of service searches in Guelph, Rockwood and some of the other areas we’re targeting. The new website is also noticeably faster than what we had before, especially on mobile, and the service pages are much easier for customers to get through and request a quote from. The SEO is still ongoing, so I look at it as progress rather than a finished result, but we’re already seeing better visibility in the locations we care about and the website itself is in a much stronger place than it was before.

Communication has been really easy throughout the whole process. We’ve met up in person a few times, had phone calls when something was easier to talk through, and we also have an iMessage group with some of the people on our side so ideas and changes don’t get lost. If we notice something on the website or want to try a different direction, Sakib is quick to respond and get it sorted. He’s also good about explaining why he recommends doing something a certain way instead of just making the change and moving on. The website work was delivered when expected and the SEO side has been ongoing with regular updates as we keep adding services and targeting new areas.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What stands out most is that it feels very founder-led. Sakib is actually involved in the work and genuinely pays attention to what is happening with the business, not just the website. He looks at what we’re trying to grow, where we want to show up, what services matter most and then thinks about the online side around that. It doesn’t feel like we’re just another account being passed around. He’s invested in our success and will bring up ideas, point out opportunities and also tell us when he doesn’t think something is worth doing. That level of involvement and honesty is probably what I value most.

One thing we could have done better at the start was organizing our photos. We had a lot of project pictures coming from different jobs and phones, and they weren’t always named by the service or location. That made it harder to know what belonged where when we were building out all the service and SEO pages. Vortio eventually helped us get a better system in place for naming and organizing the images, but having that process explained earlier would have saved some time. Nothing major something we figured out as the project grew.

BACKGROUND

Please describe your company and position.

I am the Owner of Sureset Ceramic Tile Ltd.

Describe what your company does in a single sentence.

Sureset Ceramic Tile Ltd. is a Guelph-based tile contractor providing custom tile installation for bathrooms, showers, backsplashes, floors, and residential renovation projects across Guelph and surrounding areas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vortio to accomplish?

• Replace our outdated website with a modern, mobile-friendly site that properly showcases Sureset’s tile work, services, and 35+ years of experience.
• Make it easier for homeowners in Guelph and surrounding areas to understand our services, view past projects, and contact us for an estimate.
• Improve our online visibility through better site structure, on-page SEO, and help with our Google Business Profile and local search presence.

SOLUTION

How did you find Vortio?

Bark

Why did you select Vortio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Vortio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Vortio basically took my old website and rebuilt it properly from the ground up. They reorganized the services, added a better project gallery, cleaned up the layout and made sure the site worked properly on phones and tablets. We also went through the wording so it explained the type of tile work I do without making it sound too salesy. They helped with the SEO side as well, including page structure, headings, service areas and making the site easier for Google to understand. Sakib also helped me set up and improve my Google Business Profile and gave me some advice on local listings. We met a few times in person to go over the site, and whenever I had changes or questions they were handled pretty quickly. The main deliverable was the new website, but there was also a lot of help with the Google and online visibility side that I appreciated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest result so far is that I now have a website that actually works properly on mobile and shows my tile work and services much better than the old one did. My Google Business Profile is also set up properly now, the business information is consistent online, and customers have a much clearer way to see my work and contact me for an estimate. The site is still fairly new, so I don’t want to make up numbers for traffic or leads yet, but the overall online presence is a big improvement and I’m much more confident sending customers to the website now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were easy to work with and kept things moving without making the process complicated. We met in person a few times to go over the website and whenever I had a change or question, Sakib usually got back to me pretty quickly. If something needed to be adjusted, it was taken care of without a lot of back and forth. The work was delivered as discussed and I always knew what was happening next. For someone like me who is not very technical, that made a big difference.

What was your primary form of communication with Vortio?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out to me was the amount of time they were willing to spend actually explaining things. I’ve been in the trades for a long time and I’m not interested in learning a bunch of website terminology. Sakib could sit down with me, listen to what I was trying to do and explain the options in a way that made sense. It also didn’t feel like they were just trying to finish the website and move on. They helped with the Google Business Profile, local listings and a few things outside the original website work because they could see it would help the business. That extra effort is what I appreciated most.

Are there any areas for improvement or something Vortio could have done differently?

Nothing major comes to mind. If I had to pick something, maybe having a simple written checklist at the beginning of the project would have helped me keep track of what information and photos I still needed to send over. That said, whenever I was unsure about something Sakib explained it and kept things moving, so it never became a real problem.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Katherine Seiggel Designs, a floral design company for weddings, events, workshops, and private company gatherings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vortio to accomplish for your business?

We hired Vortio for web design and maintenance.

SOLUTION

What was the scope of their involvement?

Vortio has designed a website from scratch and is now maintaining it. The team is also continuing to do design work.

What is the team composition?

We've worked with one teammate from Vortio.

How did you come to work with Vortio?

We found Vortio through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with Vortio in May 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although it's too early to tell the results, increasing website traffic is our goal.

How did Vortio perform from a project management standpoint?

We communicate with Vortio via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

Vortio's kindness, patience, and willingness to go above and beyond are impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the CTO of SlickTalk

Describe what your company does in a single sentence.

SlickTalk.ai helps businesses automate calls, bookings, and customer service with natural AI voice assistants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vortio to accomplish?

• Create a faster, cleaner, and more modern web experience with strong typography, smooth motion, responsive layouts, and clear navigation.
• Improve how we explain SlickTalk’s value across features, demos, and industry pages so potential customers can understand the product quickly and take action.
• Redesign the SlickTalk.ai website to better reflect our AI voice assistant product and let visitors experience Hana directly through the site.

SOLUTION

How did you find Vortio?

• Online Search
• Referral

Why did you select Vortio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vortio were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Vortio handled the full web design and development of the new SlickTalk.ai website. The project included redesigning the homepage around the “Meet Hana” experience, creating a clean dark-mode visual system, improving the site structure, and building pages that clearly explain SlickTalk’s features, demos, and industry use cases. 

Key deliverables included a new responsive website, a polished hero section with a direct path to talk to Hana, updated typography and layout, smooth animations, faster page performance, clear navigation, industry-focused pages, and a scalable design that makes it easier for visitors to understand and try SlickTalk quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new SlickTalk.ai site, we now have a much clearer and more engaging way to show prospects what our product does. Visitors can understand the value of SlickTalk faster, try the Hana experience directly, and navigate more easily to our demos, features, and industry pages. 

The project was completed on schedule and gave us a faster, more polished, and more scalable website. It has also made it easier for our team to share SlickTalk with potential customers, explain our AI voice assistant, and present the company in a more professional way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vortio managed the project very well from start to finish. They kept the process organized, communicated clearly, and were responsive whenever we had feedback or needed adjustments. They understood the direction we wanted for SlickTalk.ai and helped turn it into a polished website that felt aligned with our product.

They delivered the main items on time and were flexible as we refined the design, copy, animations, and overall user experience. Their team was easy to work with, quick to respond, and focused on making sure the final site met our goals.

What was your primary form of communication with Vortio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Vortio was that they combined modern design and strong technical execution with a very practical, budget-friendly approach. As a local team, they were easy to communicate with and understood what we needed without overcomplicating the process. They brought fresh ideas around layout, motion, typography, and user experience, while still staying focused on our business goals. Their communication was clear, their turnaround was quick, and they made the whole web design and development process feel smooth and collaborative.

Are there any areas for improvement or something Vortio could have done differently?

The only small improvement would be to provide a bit more documentation or handoff notes at the end of the project so our internal team could make future updates even more easily. That said, whenever we had questions, they were responsive and helpful, so this was a minor point rather than a problem.