# Volume Nine Volume Nine Reviews (32), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 6 connections joined Volume Nine's Network [Visit Website](https://www.v9digital.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch) [Get a Custom Proposal](https://clutch.co/profile/volume-nine) **Turn Up Your Digital Marketing** At Volume Nine, we’ve built a different kind of digital marketing agency. We create and manage custom digital marketing campaigns to help brands rise above the noise online so they can connect with their target audience. We do this by helping digital marketing teams with limited resources and real-world challenges like internal politics, industry regulations, and major competition. **How We Work** We know our craft and are ready to tap in as our client’s go-to digital marketing expert. We make it work, regardless of challenges or roadblocks. We share our clients’ passion and we’re excited to grow their brand alongside them. We adapt to our clients so that we can operate as an extension of their team. We treat clients like family and we will take amazing care of them and their marketing dollars. **V9 Vs The Industry** We’ve created a new type of agency. We don’t deliver cookie-cutter packages, nor do we provide bloated custom campaigns. We treat our clients’ marketing as though it was our own. Our job is to deliver ROI by charging reasonable rates, building partnerships with clients, delivering great digital marketing services and always bringing innovative ideas to the table. **Delivering Results** We drive amazing results because we have broken all the chains that once held us back from delivering value. We don’t believe in words like “out of scope” or “comfort zone,” and instead believe in doing what it takes for our clients, so they can bring prospects through their customer journey, regardless of the tactic or channel needed. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 1 Locations: - Denver, CO (Headquarters) - Founded in 2006 - 4 timezones: Central Standard Time (CST), Eastern Standard Time (EST), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% Social Media Marketing - 30% Search Engine Optimization - 20% Content Marketing - 10% Advertising ### Focus Areas - SEO Focus: - 50% Content development - 50% On site optimization - Social Media Focus: - 40% Facebook Advertising - 40% Instagram Advertising - 20% LinkedIn Advertising ### Industries - 10% Hospitality & leisure - 10% Manufacturing - 10% Retail - 20% Business services - 20% Consumer products & services - 20% eCommerce - 10% Medical ### Clients - 50% Small Business (<$10M) - 45% Midmarket ($10M - $1B) - 5% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Volume Nine offers competitive pricing within client budgets, emphasizing value for cost. Clients have invested between $15,000 to $100,000, praising their high-quality deliverables and effective communication. Overall, clients report significant increases in traffic, conversions, and engagement, indicating strong ROI. **Most Common Project Size**: Less than $10,000 based on 23 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Search Engine Optimization: $10,000 to $49,000 based on 13 reviews - Social Media Marketing: Less than $10,000 based on 12 reviews - Content Marketing: $10,000 to $49,000 based on 6 reviews - Digital Strategy: Less than $10,000 based on 4 reviews - Other Digital Marketing: Less than $10,000 based on 3 reviews - Marketing Strategy: Less than $10,000 based on 2 reviews - Pay Per Click: Less than $10,000 based on 2 reviews - Advertising: Less than $10,000 based on 1 review - Content Writing Services: $10,000 to $49,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review - Content Moderation Services: Confidential based on 1 review - Conversion Optimization: Confidential based on 1 review ### Packages Offered - Search Engine Optimization Packages — starting at $2,500/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Volume Nine Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Timely (13 mentions) - Communicative (7 mentions) - High-quality work (6 mentions) - Results-oriented (6 mentions) - Great project management (5 mentions) - Knowledgeable (5 mentions) - Helpful (4 mentions) - Professional (4 mentions) - Collaborative (3 mentions) - Experienced (3 mentions) - Personable (3 mentions) - Unique expertise (3 mentions) - Efficient (2 mentions) - Exceeds expectations (2 mentions) - Exceptional results (2 mentions) - Flexible (2 mentions) - Great team (2 mentions) - Reliable (2 mentions) - Team players (2 mentions) - Trustworthy (2 mentions) ### Review Highlights **Transparent and Honest Communication** Clients value Volume Nine's transparency and honesty, particularly in providing feedback and setting realistic expectations for project outcomes and strategies. **High Level of Technical Expertise** Clients appreciate Volume Nine's technical skills, particularly in SEO and analytics. Their ability to implement complex strategies and provide insightful recommendations is frequently highlighted. **Strong Project Management Skills** Clients commend Volume Nine for their organized and timely project management. They maintain effective communication through virtual meetings and emails, keeping clients informed and projects on schedule. **Room for Improvement in Social Media Management** While generally effective, some clients noted challenges with remote social media management, suggesting this as an area for potential improvement in Volume Nine’s services. **Effective Social Media Management** The company excels in managing social media accounts, increasing engagement and reach on platforms like LinkedIn and Instagram. Clients report significant follower growth and improved brand awareness. **Proficient in SEO and Digital Marketing** Volume Nine is praised for their expertise in SEO and digital marketing, consistently improving clients' organic traffic, search rankings, and overall web presence. Their strategies have resulted in significant traffic and conversion increases. **Outstanding Results in Conversion and Engagement** Clients report impressive results in increased conversions, engagement, and sales, attributing these successes to Volume Nine's strategic efforts in digital marketing and SEO. **Responsive and Supportive Team** Volume Nine is noted for their responsiveness and willingness to assist clients. They provide timely answers and support, fostering strong working relationships and client satisfaction. **Customized and Client-Centric Approach** Volume Nine is noted for their personalized approach, adapting strategies to client needs and goals. Clients feel understood and valued, with the agency acting as an extension of their team. ### Volume Nine Reviews #### Ongoing SEO Services for Digital Marketing Agency (Featured Review) **The Project** - Services: Content Marketing, Digital Strategy, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: A digital marketing agency has partnered with Volume Nine for ongoing SEO services. They manage different SEO campaigns for the client's customers, including technical, market reach, and content assistance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Owner, Digital Marketing Agency - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 21, 2022 **Feedback Summary**: Thanks to Volume Nine, the client's customers have seen an increase in their organic website visits, improving site performance overall. The team is organized, and their project management style is effective. Moreover, their expertise and professional approach result in successful SEO strategies. ""The level of experience of their team and the maniacal focus on performance are impressive."" **BACKGROUND** Please describe your company and your position there. I am a partner agency to Volume 9 and we have several shared clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? We leverage the expertise from Volume 9 for several enterprise website SEO engagements where the goals may vary in nature, but all require a thoughtful SEO strategy and supporting activation. **SOLUTION** How did you select this vendor and what were the deciding factors? Volume 9 is very experienced at SEO and has a contemporary view of what it takes to be successful in the SEO space and the importance of content in that process. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Initial SEO strategies across a range of dimensions - technical, reach, content, etc, followed by ongoing monthly activities to further optimize and enhance the digital experiences under their management. How many people from the vendor's team worked with you, and what were their positions? We work with several SEO strategists and analysts. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Where we have partnered with Volume 9 on SEO, all of our shared clients have seen an increase in organics site performance as a result of their work. Describe their project management style, including communication tools and timeliness. They work in a very organized manner and like to have both a short term and long term view of what is required to successfully enable SEO strategies. They use a project management system to manage their work. What did you find most impressive or unique about this company? The level of experience of their team and the maniacal focus on performance are impressive. Are there any areas for improvement or something they could have done differently? Sometimes I'd like to have more face time with them in our work together as we always get value out of that time. --- #### Google Ads Support for Cooking Systems Manufacturer **The Project** - Services: Advertising, Marketing Strategy, Other Digital Marketing - Project size: Less than $10,000 - Project length: Aug. - Sep. 2025 **Project Summary**: Volume Nine provided Google Ads support for a cooking systems manufacturer. The team reviewed and updated the account settings and conversion tracking and created an optimization checklist. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Senior Supervisor, Cooking Systems Manufacturer - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 3, 2025 **Feedback Summary**: Volume Nine successfully rebuilt the client's Google Ads campaigns and created an optimization checklist for continued maintenance. The team conducted training sessions and went the extra mile to ensure the client's team had mastered the work upon completion. They communicated via email. ""The team was very supportive, providing deliverables on time."" **BACKGROUND** Please describe your company and position. I am the Marketing Senior Supervisor of a manufacturing company Describe what your company does in a single sentence.My company designs and manufactures integrated cooking, mixing, and automation systems for food processors to help them scale efficiently, minimize waste, and maximize consistency. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Google Ads revampTraining for team on Google Ads maintenance **SOLUTION** How did you find Volume Nine?Networking eventWhy did you select Volume Nine over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Volume 9 supported is with a Google Account rebuild to ensure that it was set up to align with our goals and business priorities.  Included review and update to account settings and conversion tracking, new campaign builds, updated ad copy, creation of looker report dashboard, trainings, development of an optimization checklist, and email support throughout the contract work. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Rebuild of Google Ad campaignsTraining sessionsCreation of optimization checklist for continued maintenanceDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team was very supportive, providing deliverables on time, offering training beyond the scope outlined to support the team assigned to the project, and was thorough in their explainations to ensure long term success after hand off.  They were clear in their needs, using shared Google Docs and virtual meetings to ensure we were aligned in order to meet the targets of our project together.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?This company went above and beyond to ensure that the team assigned to the project had a mastery of the work upon completion.  They had a familiarity of our brand which made it easier to jump in to our project work together.  Are there any areas for improvement or something Volume Nine could have done differently?none to note - I would use them again in the future for future projects! --- #### Social Media Mktg & Mktg Strategy for IT Services Company **The Project** - Services: Marketing Strategy, Social Media Marketing - Project size: Less than $10,000 - Project length: Feb. - Apr. 2024 **Project Summary**: Volume Nine provided social media marketing for an IT services company. The team focused on LinkedIn content strategies, audits, and content optimization. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Saasinct - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 22, 2024 **Feedback Summary**: Volume Nine's efforts were measured by the client's engagement rates, impressions, and followers. The team delivered on time, showcased flexibility, and communicated via virtual meetings, email, and messaging apps. Their engagement throughout the project impressed the client. ""They were super flexible and always delivered on time."" **BACKGROUND** Please describe your company and position.I am the CEO of SaasinctDescribe what your company does in a single sentence.We are a Salesforce implementation partner delivering to financial services companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Create a social media presence on LinkedIn **SOLUTION** How did you find Volume Nine?ReferralWhy did you select Volume Nine over others?Pricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.CONSULTING / TRAINING:Onboarding (tools, access, etc.)Initial Looker studio report developedEvents: Walk through events & goals for eachEvent strategy to maximize each of these opportunitiesEvents: Dig into AE’s a bit more5-10 ideas to test to get better impact from A.E.’sContent Strategy - What kinds of topics/content is our audience more interested in? What competitive content is something we could mimic?Content strategy with 10-15 topics, paired with keywords.Content Optimization - How to optimize contentReview an attempt to optimize content after the training & provide additional feedback and insightsLINKEDIN MANAGEMENT:LinkedIn Content StrategyAuditCompetitive AnalysisContent & Tone ReccomendationsInitial Content CalendarContent delivered for approvalGoal ~ 8 posts per monthBoosting ManagementWeekly EngagementReporting & Insights **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?CONTENT CALENDAR:Account Based Marketing StrategyOvercame hurdles with marketing to AEsInitial new website launch with google analyticsLINKEDIN:Engagment RateImpressionsFollowersWe poured the foundation for growth. Now we have a running machine that can be fine tuned over time.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were super flexible and always delivered on time.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The engagement from the CEO to consult us on strategy for the company.Are there any areas for improvement or something Volume Nine could have done differently?No --- #### SEO, Content & Social Media Mktg for Litigation Law Firm **The Project** - Services: Content Marketing, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. - July 2024 **Project Summary**: Volume Nine provided SEO and content and social media marketing for a litigation law firm. The team works to improve the client's website's Google authority and SEO and raise awareness on LinkedIn and Meta.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President & CEO, Whitcomb, Selinksy, PC - Industry: Legal - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 26, 2024 **Feedback Summary**: Volume Nine's strategies resulted in a raise of 121% in the client's SEO users and a 230% increase in social media traffic. The client's conversions increased by 409% year-over-year, and the team brought a high level of technical expertise. Volume Nine was responsive to the client's needs. ""Volume Nine brought a high level of technical expertise and personal attention to the project."" **BACKGROUND** Please describe your company and position.I am the President and CEO of Whitcomb, Selinksy, PCDescribe what your company does in a single sentence.We are a Veteran centric litigation law firm. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Improve our SEOIncrease Social Media TrafficImprove conversions **SOLUTION** How did you find Volume Nine?Peer GroupWhy did you select Volume Nine over others?Close to my geographic locationPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Improve website authority on Google. Improve search engine optimization as measured by organic placement for key searchterms in our legal spaceRaise awareness on Social Media platforms like LinkedIn, Meta, and InstaGramHelp convert eyeballs into clients as measured by form fills, phone calls, and signed engagements. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?New SEO users up 121% Social Media Traffic is up 230% to the site Conversions (form fills, calls, etc.) are up 409% YoY Describe their project management. Did they deliver items on time? How did they respond to your needs?Very responsive to my firm's needs and always johnny on the spot with answers to my questions.What was your primary form of communication with Volume Nine?Virtual MeetingWhat did you find most impressive or unique about this company?Volume Nine brought a high level of technical expertise and personal attention to the project. I never felt like a cog in a wheel, even though I knew that we did not rank close to their largest clients. Most importantly, the phones are ringing and the forms are flowing.Are there any areas for improvement or something Volume Nine could have done differently?Can't think of any. --- #### SEO Services & Social Media Strategy for Manufacturing Firm **The Project** - Services: Content Marketing, Content Writing Services, Digital Strategy, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: May - Sep. 2023 **Project Summary**: A manufacturing company hired Volume Nine to audit their website and SEO efforts. The team provided their recommendations and worked on improving the client's organic traffic, sales, and social media strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, TireSocks, Inc - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 28, 2023 **Feedback Summary**: Thanks to Volume Nine, the client saw improved SEO numbers, including higher traffic, better e-commerce sales, and greater social media engagement. The team delivered tasks on time and was responsive to requests. Moreover, their resources understood the client's needs and provided many great ideas.  ""Volume Nine delivers everything on time."" **BACKGROUND** Please describe your company and position.I am the President of TireSocks, Inc.Describe what your company does in a single sentence.We manufacture surface protection products for interior construction. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Reduce paid search and increase organic traffic.Increase ecommerce salesImprove social media interaction **SOLUTION** How did you find Volume Nine?Met the owner through another organization.Why did you select Volume Nine over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedAuthentic & transparent interaction company owner.How many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We brought Volume Nine on initially to do an audit (an appropriately priced and in-depth audit) of our website and SEO. We received honest feedback that our current company was doing a pretty good job. However, there were some areas that could be improved, and we wanted to improve our social media content and presence as well. That was something our existing vendor did not do. Our goals were to improve organic traffic, increase e-commerce sales, and establish and a execute an improved social media strategy. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Improved SEO numbersincreased traffic and e-commerce salesimproved social media response.Describe their project management. Did they deliver items on time? How did they respond to your needs?Volume Nine delivers everything on time. If anything, they end up waiting on us for feedback or to approve what they deliver. Response time to questions and their implementation of our feedback/changes is second to none.What was your primary form of communication with Volume Nine?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Natalie, Gitel and team just get us! We've worked with other SEO/Digital Marketing companies and in two or three meetings, it felt like Volume Nine understood us and delivered better content and ideas than others we'd worked with for multiple years.Are there any areas for improvement or something Volume Nine could have done differently?I believe there is always room for improvement, but nothing about working with Volume Nine leaves anything glaringly obvious. We did have a small issue from the billing side where our autopay was mistakenly stopped, but that was resolved swiftly. --- #### SMM for Digital Marketing Agency **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Jan. - Mar. 2023 **Project Summary**: Volume Nine performed a social media audit for a digital marketing agency. The team also offered recommendations and a performance roadmap to enhance the client's social media. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, SiteTuners - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 26, 2023 **Feedback Summary**: Volume Nine's efforts yielded significant social media results for the client. They demonstrated excellent project management and consistently met all deadlines. Their constant communication, genuine commitment, and client-oriented and collaborative approach were hallmarks of their work. ""They handled everything remarkably well."" **BACKGROUND** Please describe your company and position.I am the President of SiteTunersDescribe what your company does in a single sentence.Conversion Rate Optimization **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?To make recommendations on how to improve our social media performance **SOLUTION** How did you find Volume Nine?Met them at a conferenceWhy did you select Volume Nine over others?Great culture fitReferred to meCompany values alignedThe knowledge they shared in our meetings prior to engaging with them.How many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Volume 9 to perform an audit of all our social media to improve our relevancy, reach and lead flow. Our social media prior to Volume 9 was based on frequency of posts and comments. What we needed was a roadmap to follow that would yield the results we were looking for, **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Volume 9 created a strategy for us that generates measurable social media results. The strategy factored in our abilities and resources which made it easy to implement. What they created for SiteTuners was based on reality and not pie-in-the-sky best practices.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team managed the project spot on. They consistently hit their deadlines, which was reassuring. But what I appreciated the most was their approach to communication. They were patient, making sure we were on the same page every step of the way. Instead of just assigning tasks, they took the extra effort to explain the reasoning behind each decision. This not only helped us know what we were doing but also understand the bigger picture and its importance.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What struck me most about this company was their genuine commitment to our success. They weren’t just in it for the paycheck; they were invested in ensuring we achieved tangible, positive results. It felt like they were an extension of our team, genuinely rooting for our best outcomes, rather than just another vendor providing a service.Are there any areas for improvement or something Volume Nine could have done differently?They handled everything remarkably well. Even when pointing out areas where our previous methods were lacking, they approached the situation with sensitivity and understanding. It wasn't just about identifying issues; it was about offering solutions in a constructive and caring manner. --- #### SEO & Social Media Mktg Strategy for Software Engineering Co **The Project** - Services: Search Engine Optimization, Social Media Marketing - Project size: Less than $10,000 - Project length: May - June 2023 **Project Summary**: Volume Nine conducted a thorough technical SEO audit for a software engineering company. The team created the client's LinkedIn and Facebook marketing strategy and advised them about KPIs and content creation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & CTO, Power Up Software Engineering - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2023 **Feedback Summary**: Volume Nine helped the client improve their technical SEO and better understand their competitors. Volume Nine also recommended marketing goals and different content buckets for the client's social media campaign. The team delivered items on time and answered the client's emails promptly. ""They also took the time to understand our needs as we are still a small business."" **BACKGROUND** Please describe your company and position.I am the CEO and CTO of Power Up Software EngineeringDescribe what your company does in a single sentence.We are a software engineering and consulting business. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?SEO Audit for our WebsiteSocial Media Strategy **SOLUTION** How did you find Volume Nine?Met the owner at a conferenceWhy did you select Volume Nine over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedGreat Networking OpportunitiesHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Volume 9 to help us first with our website and conducted a thorough SEO audit. They were able to give us feedback on technical SEO, our competitors, content optimization, and e.t.c. Next, they were able to set up a social media strategy for LinkedIn and Facebook. We are just starting out as it relates to our social media accounts, so they were able to give us feedback on how to proceed. We learned what KPIs (key performance indicators) to consider and the type of content to post for each platform. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?SEO Website Audit: Learned at least 4 different ways to improve technical SEO.Helped us to better understand our competitors and improve our overall organic content.Recommended at least 5 different ways (i.e., additional features) to improve our Google Business profile. Recommended 3 new website templates which we specifically requested. Social Media: Recommended 5 marketing goals for social media with 2-3 key performance indicators for each goal. Evaluated 3 of our competitors which gave us feedback on how we can move forward with our content. Recommended for 4 different types of content buckets with several recommendations for each one. Recommended other ways to become more engaged in the community to increase our brand awareness.Describe their project management. Did they deliver items on time? How did they respond to your needs?Volume 9 not only delivered our items on time and answered e-mails promptly, but they also took the time to understand our needs as we are still a small business.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We enjoyed how they presented our deliverables in a fun but informative presentation. We never felt like they were "talking" over our head. We also love the networking opportunities and regular newsletters which keeps us engaged in the community and with the company.Are there any areas for improvement or something Volume Nine could have done differently?None noted --- #### Social Media Audit for Car Buy & Sell Platform **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: April 2023 **Project Summary**: A car buy and sell company hired Volume Nine to perform a social media audit. The scope of their work included competitive analysis, strategy analysis and alignment, and recommendation of best practices.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Staff, BE FORWARD - Industry: Automotive - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 12, 2023 **Feedback Summary**: Volume Nine’s thorough report included invaluable recommendations and strategies to improve the client's social media performance. They identified the client's strengths and weaknesses and developed a detailed and effective marketing plan. The client also appreciated their personalized approach. ""What we found most impressive and unique about Volume Nine was their exceptional level of expertise."" **BACKGROUND** Please describe your company and position.I am the Digital Marketing Staff of BE FORWARDDescribe what your company does in a single sentence.BE FORWARD is the global leader in the export of used vehicles, auto parts, heavy machinery, and other automobiles. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Social Media Audit **SOLUTION** How did you find Volume Nine?Online SearchWhy did you select Volume Nine over others?Good value for costOtherHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Strategic Alignment Best Practice Audit Competitive Analysis “Go Forward” Strategy **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We recently had the pleasure of working with the outstanding team at Volume Nine, so we have not implemented any strategy yet gained from their audit. But the comprehensive report we received from them was incredibly insightful, providing invaluable recommendations and strategies to enhance our social media performance. Their ability to identify our strengths and weaknesses will definitely enable us to develop a focused and effective marketing plan.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management approach of Volume Nine was exemplary throughout our engagement. Their commitment to timely delivery instilled confidence in their capabilities and allowed us to plan our activities accordingly. In terms of responsiveness, they demonstrated a commendable level of attentiveness to our needs. They were highly accommodating to our concerns, making us feel heard and valued as clients. Whenever we reached out with questions or requests, they responded promptly and provided comprehensive and insightful answers.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What we found most impressive and unique about Volume Nine was their exceptional level of expertise and the personalized approach they took toward our project. Their team displayed an in-depth understanding of social media dynamics and the ever-evolving landscape of various platforms. Their expertise was evident in the comprehensive social media audit they conducted, leaving no stone unturned in evaluating our online presence.Are there any areas for improvement or something Volume Nine could have done differently?None. --- #### SEO for Patient Communication Platform **The Project** - Services: Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: June 2022 - Ongoing **Project Summary**: Volume Nine handles SEO for a patient communication platform. They also resolve site issues and provide support for the development of a website prior to its launch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Director, Patient Communication Platform - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2023 **Feedback Summary**: With Volume Nine, web traffic has steadily increased, and the company's overall presence has become much stronger. The team conducts concise meetings and provides thorough reports. The partnership has formed a guiding force that has significantly helped clients with their SEO strategies. ""They have been a valuable asset in the launch of our new site."" **BACKGROUND** Please describe your company and your position there. Digital Marketing Director **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? We are a growing company and needed a thought leader in the SEO space to increase our organic presence and leads/traffic driven from that channel. Upon the first meeting, it was clear Volume Nine was substantially better than our previous agency. Meetings are focused, recommendations are concise, and we now have a guiding force helping to lead our SEO strategy. **SOLUTION** How did you select this vendor and what were the deciding factors? I had previously worked with Volume Nine at another company and knew that they could help our business grow and be a leader in the Organic space. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Our Organic channel needed work as we had reached the peak of what our previous agency was able to assist with. Volume Nine came in and immediately got to work cleaning up a host of issues on our site that showed immediate traffic improvements. They have been a valuable asset in the launch of our new site, even helping guide our web development company through some issues prior to launch. How many people from the vendor's team worked with you, and what were their positions? We work with one main POC but have multiple resources available to us based on our needs at the time. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our traffic has steadily increased, as has our lead flow from Organic, and overall our presence in our competitive space is much stronger. Describe their project management style, including communication tools and timeliness. Every meeting is focused, concise, reports are thorough, and every recommendation has our best interests at heart. If something we suggest is a bad idea for our SEO authority they are honest with us about implications from it if we proceed. What did you find most impressive or unique about this company? They are true thought leaders in the SEO space and I would put their level of knowledge up against anyone I have worked with in this arena. Are there any areas for improvement or something they could have done differently? None. --- #### SEO, SMM & Web Dev for Outdoor Adventure & Climbing Gym **The Project** - Services: Other Digital Marketing, Search Engine Optimization, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Volume Nine has provided digital marketing services to an outdoor adventure company. They’ve created assets and managed the client’s Google Ads, SEO, and Facebook and Instagram advertising efforts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 3.0 - Willing to Refer: 5.0 **The Reviewer** Co-Owner, Asheville Adventure Company - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 19, 2022 **Feedback Summary**: Volume Nine’s digital marketing efforts have increased the client’s sales volume by almost 6x. They’ve boosted the client’s ROAS from 250% to 500%. The team is knowledgeable, technically-skilled and delivers timely results that fit the client’s budget. They’re also responsive via phone and email. "“I can’t say enough positive things about Martin; he’s one of the best in the industry.”" **BACKGROUND** Introduce your business and what you do there. I’m the owner of Asheville Adventure Company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We needed to invest in our SEO, web content, and web presence. We engaged Volume Nine to help guide our paid media efforts. **SOLUTION** What was the scope of their involvement? Volume Nine helps us with Google Ads and manages our social media advertising efforts for Facebook and Instagram. They also manage a third-party advertising account. The team is responsible for our creative assets, and we collaborate on ongoing SEO and keyword research initiatives. They also take care of our web development needs and create blog content.  Since working together, they’ve created a program for free climbing classes to help our top-of-sales funnel grow. The team has also been responsible for responding to social media comments. What is the team composition? We’ve worked with Martin (Digital Marketing Director), Liza (Digital Marketing Coordinator), and two others.  How did you come to work with Volume Nine? I  found them through a nationwide search for digital marketing companies that partner with outdoor brands. Volume Nine did a great job understanding our brand and market niche and delivered a pitch that focused on creating great content, so we moved forward. How much have you invested with them? We’ve spent $50,000–$100,000 with them. What is the status of this engagement? I started working with them in January 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I attribute much of our success to Volume Nine’s web and advertising efforts. When we handed over our ads management, we had a 250% return on ad spend (ROAS), and they’ve since delivered a 500% ROAS.  Since partnering with Volume Nine, we’ve been named one of the fastest-growing startups in Asheville for two years in a row. They’ve been responsible for a huge increase in our sales volume by almost 6x. At the climbing gym, we’ve seen a 50% increase in sales in just six months. How did Volume Nine perform from a project management standpoint? Volume Nine has been an outstanding partner with regard to project management. I can’t say enough positive things about Martin; he’s one of the best in the industry. Martin has excelled when it comes to account management, timeliness, and delivering results within our budget. The team is also responsive and available at all times via phone and email. What did you find most impressive about them? Volume Nine’s biggest strength is their knowledgeable, technically-skilled team. Martin stays ahead of the curve in digital marketing trends and makes tremendously innovative recommendations. I know I can rely on his knowledge base when I need a rock-solid opinion of where the industry is headed. Their SEO knowledge is also outstanding.  Are there any areas they could improve? We didn’t find as much value in their social media management, but managing social media remotely is challenging. Do you have any advice for potential customers? Ask for Martin.  --- #### SEO & PPC Campaigns for Corporate Catering Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Jan. 2021 - Ongoing **Project Summary**: Volume Nine helps a corporate catering company develop SEO strategies, create website content, and produce PPC campaigns. Their goal is to drive traffic to the client's website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, OfficeFeeder - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 10, 2022 **Feedback Summary**: Volume Nine's digital marketing efforts have helped the client see a significant increase in web traffic and sign deals with a few more prominent clients. Moreover, the vendor impresses the client with their work quality and genuine care for the project. They also provide effective communication. ""They really care about the project. If things are not right, they move quickly to fix them."" **BACKGROUND** Please describe your company and your position there. OfficeFeeder acts as a one point of contact for all of your corporate catering needs. We partner with great restaurants and caterers and help you set up your catering needs for the work place. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? We hired Volume Nine for SEO, Content on our website and advertising. We have tried a number of different marketing companies and our goals were to have a company that was proactive and communicative. We also wanted to drive traffic to our website through SEO. **SOLUTION** How did you select this vendor and what were the deciding factors? I've known Natalie for a while and it sounded like they did great work but Volume Nine was always just out of our price point. We tried a number of cheaper options and we really got what we paid for. Less service and fewer results. As we were coming out of the pandemic we wanted to go with a higher quality firm. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. We are just starting our PPC campaign but the work has just been SEO and website content. How many people from the vendor's team worked with you, and what were their positions? 2. An account manager and a marketing expert. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We saw a noticeable increase in web traffic as they got SEO going. We also signed up a few larger clients which I attribute to their efforts. Describe their project management style, including communication tools and timeliness. Hands on. They meet with us once a month and we can always get a hold of someone. What did you find most impressive or unique about this company? Their level of service. They really care about the project. If things are not right, they move quickly to fix them. We have seen that service is not something all marketing companies offer at this level so we are very happy. Are there any areas for improvement or something they could have done differently? They have been great and if something isn't work we feel like they do a great job to fix it. --- #### SEO for Soap & Detergent Manufacturer **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Jan. 2019 - Jan. 2026 **Project Summary**: A soap and detergent manufacturer was looking to drive online sales and organic SEO growth, so they engaged with Volume Nine for their SEO services to increase their digital presence and maximize engagement. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Sales & Marketing, Charlie's Soap - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 8, 2022 **Feedback Summary**: Since partnering with Volume Nine, the company has improved their online engagement and followers, and significantly elevated their search visibility. The team is highly proactive in delivering their requirements, and internal stakeholders are particularly impressed with their expertise. ""Everything we ask, they consistently deliver."" **BACKGROUND** Please describe your company and your position there. I'm a soap and detergent manufacturer with sales in multiple channels. Charlie's Soap is the #1 Laundry Powder in the natural channel. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine? I needed to push the envelope, to optimize the organic search, and drive customers not only to our website, but to retailers across the country, all the while shoving unfortunate reviews onto page 5. **SOLUTION** How did you select this vendor and what were the deciding factors? We wanted small, nimble, cost effective. I wanted someone who could understand that I knew what I wanted, but that I had no idea of how to get there, and could subsequently get me there. Describe the project in detail and walk through the stages of the project. The project is ongoing. It is weekly SEO and social engagement (across multiple platforms) to broaden our search net and maximize clickthrough. How many resources from the vendor's team worked with you, and what were their positions? 3: a project leader, an SEO specialist, and a copy editor. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our engagement is now tops. We have more engagement per total number of followers on our facebook page than many of our competitors. They have shoved negative reviews down onto page 3 and below and elevated searches that we never knew were relevent. How effective was the workflow between your team and theirs? Everything we ask, they consistently deliver. Truth be told, if I were more succinct in asking for what I wanted, I would probably have it even faster. What did you find most impressive or unique about this company? The personal nature combined with expertise. This is not an easy business, despite appearances. And to make the numbers sound like they have a human component. Are there any areas for improvement or something they could have done differently? We are aiming to work with them closely on strict measures of success, not just number of my off-the-wall projects that have been completed. They are not afraid to tell me, the customer, that in all things, I just might NOT know best. This is a huge plus for me. --- #### Ongoing SEO Services for Digital Marketing Agency **The Project** - Services: Content Marketing, Digital Strategy, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: A digital marketing agency has partnered with Volume Nine for ongoing SEO services. They manage different SEO campaigns for the client's customers, including technical, market reach, and content assistance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Owner, Digital Marketing Agency - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 21, 2022 **Feedback Summary**: Thanks to Volume Nine, the client's customers have seen an increase in their organic website visits, improving site performance overall. The team is organized, and their project management style is effective. Moreover, their expertise and professional approach result in successful SEO strategies. ""The level of experience of their team and the maniacal focus on performance are impressive."" **BACKGROUND** Please describe your company and your position there. I am a partner agency to Volume 9 and we have several shared clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? We leverage the expertise from Volume 9 for several enterprise website SEO engagements where the goals may vary in nature, but all require a thoughtful SEO strategy and supporting activation. **SOLUTION** How did you select this vendor and what were the deciding factors? Volume 9 is very experienced at SEO and has a contemporary view of what it takes to be successful in the SEO space and the importance of content in that process. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Initial SEO strategies across a range of dimensions - technical, reach, content, etc, followed by ongoing monthly activities to further optimize and enhance the digital experiences under their management. How many people from the vendor's team worked with you, and what were their positions? We work with several SEO strategists and analysts. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Where we have partnered with Volume 9 on SEO, all of our shared clients have seen an increase in organics site performance as a result of their work. Describe their project management style, including communication tools and timeliness. They work in a very organized manner and like to have both a short term and long term view of what is required to successfully enable SEO strategies. They use a project management system to manage their work. What did you find most impressive or unique about this company? The level of experience of their team and the maniacal focus on performance are impressive. Are there any areas for improvement or something they could have done differently? Sometimes I'd like to have more face time with them in our work together as we always get value out of that time. --- #### SEO Audit for Hospitality Company **The Project** - Services: Search Engine Optimization - Project size: Less than $10,000 - Project length: Jan. - June 2019 **Project Summary**: Volume Nine provided an SEO audit for a hospitality company. They performed keyword and competitor analysis to understand a decrease in conversion rates. Afterward, they provided UI and content suggestions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, VisitBreck - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2022 **Feedback Summary**: Volume Nine’s efforts improved user engagement, keyword ranking, and conversion rates, meeting expectations. They displayed outstanding communication and project management skills throughout the process. Ultimately, their SEO expertise was impressive.  ""They were great at managing our expectations and the timeline."" **BACKGROUND** Please describe your company and your position there. I'm the Director of Marketing for a short-term rental company in Breckenridge, Colorado. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? We hired Volume 9 because we had an influx of traffic to our website, but a decrease in conversions. **SOLUTION** How did you select this vendor and what were the deciding factors? We had heard of Volume 9 from one of our partners and interviewed a few other companies before deciding. After communicating with Volume 9, getting helpful insight before we signed a contract, and seeing their pricing and offerings, we knew it would be a great investment. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Volume 9 took the reigns on diving into keyword and competitive research. From there, they made UI suggestions and funneled content suggestions we could take and run with. How many people from the vendor's team worked with you, and what were their positions? We worked with two different people at Volume 9, but one of them was the main point of contact. They both worked together as a team and gave us a lot of different input and suggestions collaborating together. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Since implementation, we've seen a more engaged user base, we've ranked for many new keywords, and have seen an increase in conversions. Describe their project management style, including communication tools and timeliness. They were great at managing our expectations and the timeline. Amazing communicators that really went above and beyond to make sure we understood the changes we needed to make and the why behind it. What did you find most impressive or unique about this company? Their overall knowledge of SEO. Are there any areas for improvement or something they could have done differently? No! We will definitely work with them again. --- #### SMM Services for Thesis-Based Innovation Lab **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Volume Nine provides SMM services for an innovation lab. They're in charge of managing the client's social media accounts (e.g., Linkedin, Twitter) and creating content. The goal is to increase awareness. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Brand & Content Strategist, ATB Ventures - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 25, 2022 **Feedback Summary**: Since working with Volume Nine, the client has seen an impressive 450% increase in followers and engagement. The team spends time to fully understand the client's complex business, allowing them to produce top-notch results. Their teamwork and project management skills are notable, too. ""Volume 9 has done a spectacular job of collaborating with us."" **BACKGROUND** Please describe your company and your position there. I'm the brand and content manager for ATB Ventures. We are a thesis-based innovation lab working to engineer the advancement of all humanity. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine? We needed someone to manage our social media accounts including content creation and paid social management. Our goals were to increase our awareness and engagement on LinkedIn and Twitter. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking to change vendors and thus had a very good idea of what we were looking for - we shortlisted a few different vendors but it was clear based on conversations with Volume 9 that they were the right choice for us. We were looking for a collaborative partner who would be able to get us into a schedule around planning, posting, and analyzing. Describe the project in detail and walk through the stages of the project. We already had a strategy that we were excited about and so we worked with Volume 9 to dig into it, identify any weaknesses, become really clear on our goals, and the level of volume we were looking for. Initially we worked together very closely to craft the posts as we were working on the development of our tone of voice at the same time. Now the Volume 9 runs with content creation, engagement, boosting, and we just have final sign off within their easy to use management platform. How many resources from the vendor's team worked with you, and what were their positions? Our initial kick off was with Natalie (CEO), but she quickly introduced us to our working team: Barb (Director) and Rachel (Digital Marketing Strategist). We especially appreciate the quick intro to our team so we could see if we gelled right from the start of the project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Since starting to work with Volume 9 we have seen a 450% increase in followers and engagement across LinkedIn and Twitter. How effective was the workflow between your team and theirs? Volume 9 set up a great rhythm for us where we have monthly meetings to plan content for the following month and then we can go into their tool and review everything all at once. We also have monthly reflections on the previous month to review how we are pacing to our goals. What did you find most impressive or unique about this company? Volume 9 has done a spectacular job of collaborating with us. They take time to understand our quite complex business and then target quality engagements of people who care about ATB Ventures and what we're doing. Are there any areas for improvement or something they could have done differently? We have kept a lot of the design in-house as we have a brand look and feel that we want to keep very close to. That said, we are planning to transition this over to Volume 9, it's just going to be a bigger lift. --- #### SMM for Health & Wellness Institute **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Sep. 2020 - Ongoing **Project Summary**: Volume Nine spearheads the social media marketing efforts of a wellness institute. They manage the client's Instagram and Facabook pages, track ad spend through Facebook pixel, and generate multimedia content. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Health & Wellness Institute - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 30, 2021 **Feedback Summary**: Thanks to Volume Nine's marketing and design expertise, the client has been rewarded with optimized social media platforms and a boost in sales and organic traffic. The team's collaborative and results-oriented approach are key hallmarks to this ongoing partnership. ""Volume Nine’s communicative nature makes our project easy to manage." " **BACKGROUND** Introduce your business and what you do there. I’m the director of marketing at an international continuing education institute for mental health professionals. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We needed their team’s expertise in social media marketing. **SOLUTION** What was the scope of their involvement? Volume Nine’s work for us centers on optimizing our social media marketing efforts to help us get the word out about our organization, mainly through our Instagram and Facebook pages. They track most of our ad spend and efficiency through Facebook pixel and augment our online presence by creating graphic ads and other multimedia content for us. What is the team composition? I’ve worked with one account manager and another member that handled our development and social media analytics efforts. How did you come to work with Volume Nine? We found Volume Nine online after searching for potential local agencies to hire for this project. They quickly responded to our inquiry, and we then scheduled an initial meeting to discuss the particulars of the project.  How much have you invested with them? We’ve spent about $15,000 so far. What is the status of this engagement? We started in September 2020, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Volume Nine has helped us accurately track our ad spend and determine if our ads are doing their job in promoting our business. More importantly, their team has driven an increase in our organic site traffic, which has resulted in our product sales boost. Overall, I can say that their services have led us to great results. How did Volume Nine perform from a project management standpoint? Volume Nine’s communicative nature makes our project easy to manage. Are there any areas they could improve? They’re a great team to collaborate with, so we have no complaints. Do you have any advice for potential customers? Organize your goals and ideas well before communicating these to Volume Nine’s team. They’re a reliable agency that can deliver the results you need. --- #### Google Ads, SEO & Web Dev for Residential Design Build Firm **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Volume Nine leads digital marketing efforts, assisting the business with SEO and Google Ads. Their work also involves maintaining a website and creating content. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Assistant, Factor Design Build - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 23, 2020 **Feedback Summary**: Volume Nine's efforts have had a notable impact on the business, including an over 50% increase in organic page views and sessions, a tripling of impressions, and a doubling of clicks. On top of being an efficient and responsive partner, the team is also sociable, making for a pleasant partnership. ""Volume Nine has the skill sets, capabilities, and creativity to deliver good solutions." " **BACKGROUND** Introduce your business and what you do there. I’m the marketing assistant and office manager at Factor Design Build, a design build firm for residential remodeling. We do everything from initial concept design all the way to construction and residential remodeling. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We hired them to increase our online visibility. We had a company doing digital marketing for us, but we weren’t pleased with them. **SOLUTION** What was the scope of their involvement? Volume Nine helps us with Google Ads and SEO campaigns. They also do some continual website maintenance and content creation. What is the team composition? Xavier (Digital Marketing Strategist) and Barb (Director) serve as my account managers, but I’ve interacted with five teammates in total. As the project requires, they bring more people onto the team.  How did you come to work with Volume Nine? We interviewed and went through proposals with many companies, and Volume Nine was clearly the best one.  How much have you invested with them? We’ve spent between $35,000–$40,000. What is the status of this engagement? We began working with them in January 2020, and our engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Their service is very high-quality. In the time that Volume Nine has worked for us, they’ve brought up our organic page views by 63%, our organic sessions up by 95%, our total impressions by 200%, and our clicks by more than 100%. They’re efficient, prompt, and good at taking the information I give them and putting it together in the form of a project. Volume Nine has the skill sets, capabilities, and creativity to deliver good solutions that maybe we wouldn’t have thought of. They’re looking out for the best interest of the company in everything they do. How did Volume Nine perform from a project management standpoint? They get responses to me by the end of the day. They’re very thorough, so there’s never any miscommunication, and they’re great at following up. If I ever get busy, Volume Nine always circles back to make sure that nothing gets dropped. They’re both efficient and effective. The team is always on time, if not earlier.  We have monthly check-ins and use a running spreadsheet that they built out to track the projects. I can see the status of what they’re working on, but I don’t ever really need to look at it because I know that they’re always going to meet the deadline.  What did you find most impressive about them? The people are great and fun to work with. I always feel like I can chat with them before meetings and that I have a partner. They know our company goals and have our best interests in mind. Are there any areas they could improve? No, I have no criticism.  Do you have any advice for potential customers? Trust Volume Nine to give them the information they need. The more insight you give them, the better off your life is going to be. --- #### Social Media Marketing for Real Estate Franchiser **The Project** - Services: Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Volume Nine was hired by a real estate franchiser to manage their social media presence. The team works across several channels, providing content curation services as well as community management and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Social Media Manager, RE/MAX - Industry: Real estate - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Oct 6, 2020 **Feedback Summary**: Since partnering with Volume Nine, the client’s overall engagement across Facebook and Instagram has improved significantly. Throughout the engagement, the team has been extremely professional, ensuring quick turnaround time, flexibility with changes, and excellent communication. ""To find a local ad agency that’s outperformed even the largest companies is amazing." " **BACKGROUND** Introduce your business and what you do there. I’m a senior social media manager at RE/MAX, a real estate franchiser. I oversee the entire social media department team and our social channels, as well as our agencies and strategy for our executive social media.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We hired them to help us with our brand social media presence. **SOLUTION** What was the scope of their involvement? Volume Nine manages our Facebook, Instagram, Twitter, and LinkedIn strategy across the board. They help with not only content, content curation, and post copy, but also community management and crisis response.  The team carries a handful of posts for us every month, somewhere between seven and 10 pieces of content for a variety of our social channels. For community response, Volume Nine will go in and respond to questions and help identify any escalations for agent online behavior.  They also help with our monthly social media analytics report, as well as quarterly social listening reports. What is the team composition? We put out an RFP saying we were looking for a social media agency. It was important for us to have a local company, and Volume Nine is located in Denver. They were also one of the top companies of all the options we looked at. How did you come to work with Volume Nine? We’ve consistently worked with about three people. Rachel (Senior Digital Marketing Specialist) is our team lead, so we work with her most exclusively. She helps with the weekly meetings, as well as just relaying information to the designer.  Rachel has backup support from Megan (Digital Marketing Specialist), who helps with community response. Richard (Director) is our overall team lead with anything related to account management.  How much have you invested with them? We’ve spent around $100,000. What is the status of this engagement? We’ve been working together since January 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  One of the biggest efforts we’ve focused on this year is Instagram, and they’ve definitely helped increase not only our engagement year-over-year, but our impressions and comments as well. Our Facebook has also seen an increase across the board.  Volume Nine has also been very helpful in educating the team. They’ve given us some actionable insights that we can take to increase our social media efforts, which has been excellent as well.  How did Volume Nine perform from a project management standpoint? Volume Nine has been extremely helpful. Compared to our previous vendor, it’s just night and day. The team takes feedback really well, they implement anything we ask, and the turn around is quick. We have a really great working relationship with them. What did you find most impressive about them? There’s an overall professionalism to Volume Nine’s work. As a larger brand company, we sometimes feel like we have to go with a larger ad agency to help some of the nitpicky things that happen with social media. To find a local ad agency that’s outperformed even the largest companies is amazing.  They handle requests very professionally — we don’t have to fight them on things, they actually listen to us. Are there any areas they could improve? We did struggle at the beginning with onboarding them into matching their creative with our current look and feel. We went through a couple designers, but they handled it very graciously. Do you have any advice for potential customers? Set up some planning sessions ahead of time before assets are ever delivered to set expectations. Hone in on your expectations for creative. --- #### SEO for Podcast Website **The Project** - Services: Search Engine Optimization - Project size: Less than $10,000 - Project length: Aug. - Jan. 2020 **Project Summary**: Volume Nine provided SEO services for a podcast host. The team built an SEO architecture for the site, optimized the layout, handled Google Analytics, and created content for the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Producer & Host, Seizure Salad Podcast - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 28, 2020 **Feedback Summary**: The new website ranks higher in search results and is more easily found by customers, meeting the goals of the internal team. Volume Nine establishes regular communication with the client. The team is hard-working and driven. ""Volume 9 has that passion and engagement, and I felt they truly cared about my website." " **BACKGROUND** Please describe your company and your position there. As a freelance voice producer recently diagnosed with epilepsy, I began a podcast called "Seizure Salad" to help me through the shock and life-change, as well as to help support other epileptics. The podcast has begun to work with Epilepsy Foundation of Colorado & other organizations, and is gaining a following, yet it's website didn't appear in search results. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine, and what were your goals? I hired Volume 9 to build an SEO Architecture for Seizure Salad, and to rework the layout of the site to retain visitors and funnel to desired calls to action. **SOLUTION** How did you select Volume Nine and what were the deciding factors? Having worked in web development & some SEO in the past, I knew what I lacked and knew people & firms available. So I networked with those, then interviewed companies referred by them, and did follow up research online, much through LinkedIn. The knowledge Volume 9 displayed and the transparency of their methods. I felt a good report with them and they were very communicative. Website and podcast are not-for-profit, very small budget; and Volume 9 showed great care toward the effort. Very small project that could have easily said "no thanks" to, yet they took on the project like it was a big $ company, and gave it the same care. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Began with a discovery meeting over scope of work and deliverables; kw must-haves, intended audiences, foundation & organization partners now & possibly future, and content optimization. Volume 9 took that information and ran kw metrics and analytical tools for them, curated relevant images & content for the website, etc. They came back to me promptly and outlined in detail their implementation plan for the website and the podcast. Upon my approval, they installed the SEO Architecture, optimized the hosting acc't, installed Google Analytics & Google Search Console, Then optimized the titles, tags, content, kw's, & images to be more SEO-friendly. Once all of the pieces were in place, they submitted a site-map to search engines, and re-launched the site. How many people from the vendor's team worked with you, and what were their positions? I worked with just one person, the CEO of Volume Nine **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Within 48 hours the website url went from nowhere to be found to 6th in Google search for Seizure Salad Podcast. Now listeners and potential listeners can actually find the site. Nailed it. Volume Nine exceeded my expectations. I plan to work with them again in SEO for my business website. Describe their project management style, including communication tools and timelines. Volume 9 was very communicative, using a lot of Google calendar apps to schedule / change meetings, phone calls, etc. Very tech savvy, and we used Zoom for most of our conversations, yet they're open to Skype, phone, Meet, etc. Volume 9 beat their own timeline big time. Once I gave the go, I was given a 4-day timeline, and they were done in less than 48 hours! What did you find most impressive or unique about this company? Volume 9 is very professional yet fun; that I knew. I found that they were much more responsive and engaged than expected. I know so many website companies, and people, who are great at what they do, yet you can tell they lost that passion for it. Volume 9 has that passion and engagement, and I felt they truly cared about my website. Are there any areas for improvement or something they could have done differently? Nothing comes to mind. --- #### SEO Services & Content Strategy for Wholesale Bakery **The Project** - Services: Search Engine Optimization - Project size: Confidential - Project length: July 2018 - Dec. 2019 **Project Summary**: Volume Nine directed technical SEO efforts and supported the development of a Shopify website to increase organic traffic for a baked goods company. They created a content calendar featuring SEO elements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Brand Manager, Wholesale Bakery - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 20, 2019 **Feedback Summary**: The collaboration resulted in a smooth site launch, an extensively researched content strategy produced on time and executed effectively to increase organic traffic and sales. Volume Nine provided valuable experience and up-to-date industry knowledge, which ensured a successful engagement. ""They're high-quality professionals that have the experience needed to be successful." " **BACKGROUND** Introduce your business and what you do there. I’m the brand manager for a company that makes whole grain nutrition bars. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We wanted to increase specifically organic traffic to our site. **SOLUTION** What was the scope of their involvement? Volume Nine started the project with a site migration to Shopify. They managed technical SEO during the process and made sure that we wouldn't lose legacy traffic. Moving forward, their team helped to direct our content strategy to increase our organic traffic from a keyword perspective. They developed a content calendar with SEO elements such as keywords, personas, alt-text, and anchor links to plan our blog. What is the team composition? We worked with about four people over the course of our engagement. Barb (Director, Volume Nine) led the collaboration but we also worked with different specialists such as Jake (Digital Marketing Strategist, Volume Nine) who led our content efforts. How did you come to work with Volume Nine? A PPC company that I’d engaged with previously recommended Volume Nine. We vetted some other agencies but felt good about working with Volume Nine for the sake of making sure there wasn’t too much cross over with keywords. How much have you invested with them? The engagement cost about $22,000. What is the status of this engagement? We’re done with our contract at this point but worked together from July 2018 until the end of this year. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our organic traffic increased 20% year over year and our organic sales increased over 175%. Their team approached us with keyword recommendations that were backed up with a lot of research. The initial strategy deck was exactly what I hoped for in terms of our goals including the technical side and three content areas such as our cause bars. That propelled what we did during the year with our cause-related products. The launch of the website was seamless. How did Volume Nine perform from a project management standpoint? We outlined the tasks that we needed to accomplish but ss expected with any SEO group, there were shifts in strategy along the way because it isn’t a perfect science. Communication was clear and their team didn’t miss any deadlines. They executed the content optimizations before we had to post or send communications about our blog posts. Everything was seamless on the project management side. There was trust that deliverables were met when I wasn’t directly involved. What did you find most impressive about them? Volume Nine definitely has their finger on the pulse of digital marketing across the board. Their leadership has a big-picture understanding of what it takes to drive the success of a website and an e-commerce business. They're high-quality professionals that have the experience needed to be successful. For the size of the budget, their team delivered good value. Are there any areas they could improve? Their one area for growth was PPC, which Volume Nine seems to be addressing. Do you have any advice for potential customers? My advice is to engage with Volume Nine. The value for the money’s strong. Their team’s smart and willing to work with you on any level. --- #### Social Media Marketing for Apparel Company **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: May 2019 - Ongoing **Project Summary**: Volume Nine manages a large apparel company’s organic social media marketing. They create, post, and boost content on Facebook, Instagram, and LinkedIn. The scope of the work will likely expand to paid social. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Digital Art Director, Apparel Company - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 14, 2019 **Feedback Summary**: Volume Nine’s work has boosted social conversions from zero to 22,000 and skyrocketed impressions, delivering outstanding month-over-month returns. Their high-quality content adheres to internal specifications and requires minimal edits. The team is reliable and strives to understand clients. "“We look at the results and can’t believe what we’re seeing in terms of growth.” " **BACKGROUND** Introduce your business and what you do there. I’m a digital senior art director for a large apparel company. I work on their business outfitter side. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? Our team on the business division is very small, and for a while, we’ve been hoping to grow our social media bandwidth. Instead of hiring in-house, we decided to look for a company who could act as an extension of our team and focus entirely on social. My company hired Volume Nine to create more brand awareness and reach within our organic social. We hoped to increase follower growth, engagement per post, and, ideally, conversion rates. Since we wanted organic and not paid social, our goal was to improve our PR through brand reach.  **SOLUTION** What was the scope of their involvement? Volume Nine is currently managing our social media platforms for organic content. We asked them to look over our YouTube and Twitter accounts, but the solidified contract is just for Facebook, Instagram, and LinkedIn. We’ve done a lot of testing over the past year, and most of the spend is actually going toward two out of the three platforms, although we’re still posting on all three. They schedule automatic social media posts. Volume Nine boosts posts, but they don’t do paid ads. I work very closely with the creative lead to make sure the creative is in line with the types of things we’re doing on a month-to-month basis. They write up the information that will go in the post and then match that to whatever creative I give them.  We’re looking at expanding the scope of Volume Nine’s work; outside of social, their services include SEO, in-depth content for websites, and more. We’re also discussing having them take over our paid space. What is the team composition? When we began working with Volume Nine, Chuck (Founder, Volume Nine) and the project manager came on-site to walk us through everything, and then they came up with a strategy. Upon signing the contract, we had three people assigned as resources. I typically communicate with 1–2 people: the account manager or the person responsible for posting content. When I send creative work, sometimes it’s easier to just go through that person posting the content. How did you come to work with Volume Nine? When I was at a previous job and my company needed SEO services, another agency recommended Volume Nine. I decided to hire them after having a quick phone call with Chuck; he was extremely knowledgeable. I asked a couple of poignant questions that only someone who really knows what they’re doing would be able to answer so quickly and efficiently. He was impressive. How much have you invested with them? Our monthly spend was $2,500, but we just increased that to $6,000.  What is the status of this engagement? We had our initial talks in May 2019 and then signed a six-month contract that was set to end in October. However, we signed a new contract with added spend, and we’re looking at what else they can do outside of social.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’d say 80% of the content that they write for us is ready to be posted right away; for the other 20%, we have a single phone call, and then they quickly and efficiently rewrite the content according to our exact specifications.  Before engaging Volume Nine, we were getting almost zero conversions out of our social platforms. In July, they brought us up to 5,000 conversions; by September, our conversions for the month were 22,000. Our month-over-month return has been pretty outstanding, and that wasn’t even what they were focused on; they were prioritizing impressions, engagement, social, and strategy. Our impressions have gone up 3,000–4,000%. We look at the results and can’t believe what we’re seeing in terms of growth.  How did Volume Nine perform from a project management standpoint? They’re great. They must have some really good behind-the-scenes systems, because everybody always knows exactly what’s going on with all of the projects. They use their own system to schedule posts to be pushed out every day, which makes it very easy. If I send a quick email with a creative asset, they’re on top of it within thirty minutes.  Every time we’ve approached them with a problem, they’ve hit it out of the park. We’re a small team, so it makes it a lot easier having a group we can count on. What did you find most impressive about them? You never quite know what you’re going to get in terms of creative content when working with an agency, but Volume Nine has really done their homework. They listen to what we’re asking them for and then have a conversation with us, which I think is what really makes them shine. They’ll let us know if they think we might be going astray or limiting our potential by doing things one way. They don’t say no, but they really make sure we’re not losing out on any opportunities by being on top of the things that are in the marketplace at the time.  The piece that stands out for me is that we feel like they know our brand, company, and goals, and this doesn’t happen with most agencies. Volume Nine doesn’t try to use a blanket approach with all of their clients. They’re experts in different vertical industries, and that comes through in the content and support that they give us.  Are there any areas they could improve? So far, we’re extremely happy. I would just say that they could more proactively tell us about the other services that they offer. We’re just brushing the surface in terms of what we have them doing, and we’ve been so impressed that it would be nice to hear what else they could potentially do for us. Any advice for potential customers? Absolutely hire them. Whether you’re a small or large company, it’s daunting to hire an outside company, since you want to spend your money wisely. I’ve worked with Volume Nine at two different companies, and I’ve been impressed in both cases. They really make the spend worth it. --- #### Digital Marketing for Vacation Rental Company **The Project** - Services: Advertising - Project size: Confidential - Project length: Feb. 2017 - Ongoing **Project Summary**: Volume Nine managed digital marketing for a vacation rental company. This includes social media management, content creation, SEO efforts, and website tracking. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Resort Collection - Industry: Hospitality & leisure - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 16, 2019 **Feedback Summary**: Conversion rates, social media followers, and website traffic have all increased. Volume Nine delivers results based on effective project management skills. Their team creates personal relationships to foster a good working relationship. They are responsive and adaptable. "“Anytime we have questions or need something handled pretty quickly, they’re on top of it.” " **BACKGROUND** Introduce your business and what you do there. I am the marketing manager at Resort Collection, a vacation rental and property management company in Panama City Beach, Florida. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We were looking to improve our SEO and digital marketing needs. **SOLUTION** What was the scope of their involvement? Volume Nine provides all manner of digital marketing for us. They manage our social media accounts, namely Facebook and some Instagram. Their team is responsible for creating content for these accounts. The Volume Nine team is also in charge of our organic content, ad management, and SEO. They keep track of our conversion and look out for anything that could be hurting our SEO value on the site. Additionally, they provide us with helpful tips for updates we could make to our meta descriptions or H1 and H2 tags. What is the team composition? We work with six members of the Volume Nine team and our main point of contact is Miranda ( Team Lead & Senior Digital Marketing Strategist, Volume Nine) How did you come to work with Volume Nine? They’re team actually reached out to us with a cold call to our marketing director. She scheduled a meeting with them and liked their presentation so much that we decided to sign on with them. How much have you invested with them? We invest about $6,000 a month. What is the status of this engagement? Our ongoing engagement with Volume Nine began in February 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our conversions have continues to increase since we first started using Volume Nine. Additionally, our social media presence has grown by the thousands and our website traffic is exponentially higher.  We would definitely recommend that anyone looking to create a cohesive digital marketing and social media presence look to Volume Nine. They have fostered excellent relationships between our team and theirs. We’ve never felt more in tune or connected with another agency we’ve hired. I’m very happy with them. How did Volume Nine perform from a project management standpoint? Our teams primarily communicate through email. They’ve been excellent and very responsive. Their team really know what they’re doing regarding our account. What did you find most impressive about them? I’m always impressed by their responsiveness to our account. Anytime we have questions or need something handled pretty quickly, they’re on top of it. They usually have an answer for us or have it in their project lineup that day. We’re very happy with the relationship aspect of it. Are there any areas they could improve? There’s always room for improvements in any company, but they’ve been wonderful. Do you have any advice for potential customers? Give Volume Nine a shot. If digital marketing is something a company is interested in improving, they’re the company to use for sure. --- #### Digital Marketing and Strategy for Passport Expediting Company **The Project** - Services: Digital Strategy - Project size: Confidential - Project length: Apr. 2014 - Ongoing **Project Summary**: Volume Nine provides continued SEO, blog writing, and social media management for a passport services provider. They strategize quarterly on how to best appeal to a wide audience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Swift Passport Services - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 13, 2019 **Feedback Summary**: Since applying their services online, traffic, engagement, and interactions across all platforms have consistently increased month-over-month. Targeted SEO keywords are also ranking higher as the partnership moves forward. The team achieves this by diligently customizing their content to the task. "“When working together, it feels like they’re an extension of our team.” " **BACKGROUND** Introduce your business and what you do there. I’m the co-founder of Swift Passport Services. We help clients expedite United States passports and travel visas abroad to other countries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Volume Nine? We were looking for help with SEO, blog writing, and social media management. **SOLUTION** What was the scope of their involvement? Over the course of our five-year relationship, Volume Nine manages our SEO content, writes monthly blog posts, and handles our Facebook and Instagram accounts. We provide them with specific topics in our field, and then they integrate those ideas into all of their work. Together, we strategize on these topics quarterly and come to an agreement on how we should best execute going forward. What is the team composition? My main point of contact was Ben (Director, Volume Nine), but there were several other professionals on his team, like a digital analytics lead, helping him complete tasks. How did you come to work with Volume Nine? We initially were referred to them in 2012 when we were searching for SEO assistance. Immediately, we got along well. They were very friendly and within our budget, so we hired them.  How much have you invested with them? We spend about $3,500 every month with them. What is the status of this engagement? We started working with them in April 2014, and our projects are ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since engaging with them, our blog views and interactions have increased every month. Same goes for social media engagement. In fact, they helped the blog become the major driving force of our website. We’re always satisfied with their content—it’s very unique to us. Additionally, we are now listed on the first page of Google results for some of our designated SEO key phrases. Our standing there improves as we continue to work with them. How did Volume Nine perform from a project management standpoint? Overall, they’re really reliable and friendly. There was a continual stream of expectations and feedback between us. We reviewed all of their work monthly, and they were always on track. What did you find most impressive about them?  They are true professionals in their field, and I never had to worry about them. When working together, it feels like they’re an extension of our team. They’re friendly, offer great customer service, and personalize their work to us. Are there any areas they could improve? Their prices are a little high, but it’s reasonable considering the quality of their services. I have no real complaints. Do you have any advice for potential customers? Don’t be afraid to ask questions. Their team experienced, always answering questions quickly and thoroughly.  --- #### Google Analytics Setup for Small Hair Salon **The Project** - Services: Digital Strategy - Project size: Less than $10,000 - Project length: Apr. 2018 - Ongoing **Project Summary**: Volume Nine set up Google Analytics for an existing site and provided input on how to most effectively use the tools to their advantage. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Designer, Hair Salon - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 19, 2018 **Feedback Summary**: The client can now track metrics around their site/newsletter and set goals for growth accordingly. The Volume Nine team was very responsive and explained the process in an accessible way. "“I collaborated with the CEO for the entirety of the project and she was great to work with.” " **BACKGROUND** Please describe your company and your position there. I’m the in-house designer at a hair salon. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine? We hired Volume Nine to track conversions and set goals for growth using Google Analytics. What were your goals for this project? We were looking for an expert opinion on how to most effectively leverage the services that Google Analytics offers. **SOLUTION** How did you select this vendor? I was referred by a colleague who spoke very highly of them. Describe the project in detail. Volume Nine set up Google Analytics for our site and trained us on how to use the dashboard to our advantage. We’re now able to measure our progress and see the impact of different strategies in real time. What was the team composition? I collaborated with the CEO for the entirety of the project and she was great to work with. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’re now able to view site traffic, track our newsletter metrics, and set goals for growth. How effective was the workflow between your team and theirs? Their efficient workflow fostered a smooth process throughout the project. What did you find most impressive about this company? They always responded to our concerns in a timely manner. They were also always willing to explain the steps behind everything they were doing for us. Are there any areas for improvement? No, nothing comes to mind. I would love to work with them in the future. --- #### Content Optimization for Food Packaging Company **The Project** - Services: Content Moderation Services, Conversion Optimization - Project size: Confidential - Project length: May 2026 - Ongoing **Project Summary**: Volume Nine provides content optimization services for a food packaging company. The team optimizes the client's site content to support product discovery, customer education, and conversion. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Sales and Marketing, Eco-Products - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2026 **Feedback Summary**: Volume Nine's work has resulted in increased revenue, website traffic, and content creation. The team is highly engaged, customized to the client's business, and delivers on time. The client communicates with them via virtual meetings, email, and messaging apps. ""They deliver on time and are very timely."" **BACKGROUND** Introduce your business and what you do there.I’m the digital sales and marketing manager for Eco-Products, a manufacturing company. We create environmentally friendly food service packaging using renewable resources and post-consumer recycled content, aiming to reduce the environmental impact of disposable packaging. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish for your digital sales and marketing?We hired Volume Nine for content optimization, GEO and SEO optimization, and site CVR optimization. **SOLUTION** What was the scope of their involvement?Volume Nine has reviewed and optimized our site content to better support product discovery, customer education, and conversion. This work includes recommendations for product pages, category pages, landing pages, metadata, headlines, copy, imagery, and calls to action to ensure content is clear, useful, and aligned with customer intent.Volume Nine has also improved our organic visibility across traditional search engines and emerging generative search experiences. This includes keyword and query analysis, technical SEO recommendations, metadata optimization, structured content improvements, internal linking guidance, schema opportunities, and content updates designed to increase discoverability in both search results and AI-generated answers.Moreover, Volume Nine has identified and recommended improvements to areas of our website that may have limited conversion. This includes reviewing user journeys, landing page performance, navigation, product detail pages, cart flow, calls to action, trust signals, and friction points. Their recommendations focus on improving the path from traffic to purchase, quote request, lead capture, or other defined conversion goals.What is the team composition?We work with 2–5 teammates from Volume Nine.How did you come to work with Volume Nine?We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.How much have you invested with them?We’ve spent an amount that we prefer to keep confidential.What is the status of this engagement?We started working with them in January 2023, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Volume Nine’s work has resulted in a revenue increase, a website traffic increase, and an increase in the number of content pieces created.How did Volume Nine perform from a project management standpoint?They deliver on time and are very timely. We communicate via virtual meetings and email or messaging apps.What did you find most impressive about them?They’re highly engaged and customized to our business.Are there any areas they could improve?There’s nothing they need to improve. --- #### Digital Marketing Services for Nonprofit **The Project** - Services: Content Marketing, Digital Strategy, Social Media Marketing - Project size: Less than $10,000 - Project length: June 2025 - Ongoing **Project Summary**: Volume Nine provides digital marketing services for a nonprofit. The team has created a custom annual digital marketing roadmap for the client and manages their Google Ads campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Be the Source - Industry: Non-profit - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 16, 2025 **Feedback Summary**: Volume Nine has helped the client get their Google Ads out of "Google jail" after a rebranding and name change. The team is warm, helpful, and skilled in their craft. Volume Nine makes the client feel like they have a power player on their team. Overall, the engagement has been a success. "“They are very skilled in their craft.”" **BACKGROUND** Please describe your company and position.I am the Executive Director of Be the SourceDescribe what your company does in a single sentence.Be the Source is a Colorado-based non-profit working to promote healing for children and families impacted by foster and kinship care through meaningful, transformational resources, community and support. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Improve our digital marketing **SOLUTION** How did you find Volume Nine?Local ConferenceWhy did you select Volume Nine over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I connected with Natalie after hearing her speak at a Colorado non-profit conference. Her session about Ai made me want to explore her services further. I have been working with her incredible team since then. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Volume Nine has created a custom annual digital marketing roadmap for Be the Source.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were also pivotal in getting our google ads out of google jail after a rebranding and name change.What was your primary form of communication with Volume Nine?Virtual MeetingWhat did you find most impressive or unique about this company?The staff is warm and helpful. They are very skilled in their craft. I am so glad to have found Volume Nine. As a smaller agency, working with Volume Nine makes me feel like we have a power player on our team. Are there any areas for improvement or something Volume Nine could have done differently?No. --- #### SEO, PPC, SMM & Web Optimization for Woodcare Products Co **The Project** - Services: Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: Confidential - Project length: Jan. 2018 - Sep. 2025 **Project Summary**: Volume Nine provided digital marketing services for a woodcare products company. The team handled SEO, website optimization, social media strategies, and paid search campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, WOCA Woodcare - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 25, 2025 **Feedback Summary**: Volume Nine helped the client achieve steady growth over the years. The team communicated clearly via virtual meetings and emails and stayed on top of trends and upcoming technologies. Moreover, Volume Nine delivered work on time and provided good value for money. ""They delivered on time and provided clear communication."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of WOCA WoodcareDescribe what your company does in a single sentence.Sell wood stains and cleaning products via ecommerce **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Brand awarenessSell more products **SOLUTION** How did you find Volume Nine?Online SearchWhy did you select Volume Nine over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Social media strategies, paid search, SEO, website optimization **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Steady growth over the yearsDescribe their project management. Did they deliver items on time? How did they respond to your needs?They delivered on time and provided clear communicationWhat was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication. Staying on trends and upcoming technology.Are there any areas for improvement or something Volume Nine could have done differently?no --- #### Social Media Marketing for Food Company **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Oct. 2024 - Ongoing **Project Summary**: Volume Nine provides social media marketing services for an organic snack bar company. The team has developed and executed a strategy for the client's brand's organic social channels. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Kate’s Real Food - Industry: Food & Beverage - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 2, 2025 **Feedback Summary**: Volume Nine has helped the client increase engagement and develop a consistent consumer-facing brand identity. The team is kind, responsive, and collaborative. Overall, the engagement has been positive. Volume Nine provides effective communication through virtual meetings and emails.  ""Working with them has been incredibly positive."" **BACKGROUND** Please describe your company and position.I am an executive of Kate’s Real FoodDescribe what your company does in a single sentence.We make organic snack bars. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Develop organic social strategy **SOLUTION** How did you find Volume Nine?Online SearchWhy did you select Volume Nine over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop a strategy for our brand's organic social channels--and execute on said strategy. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased engagement and more consistent consumer-facing brand identity.Describe their project management. Did they deliver items on time? How did they respond to your needs?V9 provides us with organic social services. Working with them has been incredibly positive. Not only are they kind, responsive, and collaborative—but their work yields results. They’ve helped us increase engagement and develop an airtight social strategy that is helping us build our brand. Thank you to V9!!What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to collaborate and meet us where we are.Are there any areas for improvement or something Volume Nine could have done differently?No. --- #### SEO, Web Design & Content Creation for Spirits Distiller **The Project** - Services: Content Marketing, Search Engine Optimization, Web Design - Project size: $10,000 to $49,999 - Project length: May 2023 - Ongoing **Project Summary**: A spirits distiller has hired Volume Nine to provide SEO services. The team has conducted an SEO analysis, restructured and redesigned the client's website, and created content for their blog. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Global Spirits USA - Industry: Food & Beverage - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Mar 15, 2024 **Feedback Summary**: Thanks to Volume Nine's efforts, the client's keywords rank on the search engine's first page, increasing their traffic by 352% and sales by 35%. The team outlines the project's goals, monitors results, and provides actionable data. Their broad services for SEO and content creation are remarkable. ""We've thoroughly enjoyed working with Volume Nine."" **BACKGROUND** Please describe your company and position.I am the Marketing Director of Global Spirits USADescribe what your company does in a single sentence.Spirits Distiller, Importer, and Distributor with products available for purchase all over the world. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Increase website traffic and search rankings **SOLUTION** How did you find Volume Nine?Online SearchWhy did you select Volume Nine over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Full website analysis to ensure everything was looking good in the front and back end for SEO purposes Content creation for our blog and recipes page Restructuring of website organization and sitemap Redesign of website pages for SEO optimization Keyword ranking and search term monitoring **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase of traffic by 352% Sales increase of 35% Multiple keywords now on page 1 or 2 of the search engine results pageDescribe their project management. Did they deliver items on time? How did they respond to your needs?Richard and the team have been fantastic. From onboarding to goal setting, monitoring results and everything in between, we've thoroughly enjoyed working with Volume Nine. They are always quick to respond and provide actionable data for our team. The results speak for themselves and we can't wait to see what kinds of improvement are down the road.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The ability to provide help with countless areas of SEO, content creation, site optimizations, and referrals to improve other areas of our business.Are there any areas for improvement or something Volume Nine could have done differently?Nothing comes to mind right now, their work has been well worth the time, energy, and money. --- #### SEO, Content Marketing & Web Design for IT Solutions Firm **The Project** - Services: Content Marketing, Other Digital Marketing, Search Engine Optimization - Project size: $200,000 to $999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Volume Nine provides various digital marketing services for an IT solutions firm. Their tasks range from SEO optimization, web content creation, and blog writing to web design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Lead, Sanity Solutions - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 22, 2024 **Feedback Summary**: Since partnering with Volume Nine, the client has seen a consistent increase in organic and direct traffic, conversions, and engagement. The team leverages their in-depth knowledge and technical expertise to ensure quality results. They're also organized, punctual, and communicative. ""They're very supportive and enjoyable to work with; they understand the ebbs and flows of our industry."" **BACKGROUND** Please describe your company and position.I am the Marketing Lead of Sanity SolutionsDescribe what your company does in a single sentence.We are an IT solutions provider. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?SEO optimizationWebsite and blog contentDigital Marketing Consultation **SOLUTION** How did you find Volume Nine?Existing RelationshipWhy did you select Volume Nine over others?Existing RelationshipHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They were retained to consult on SEO best practices, blog and web content, assist with web analytics and new website design among many other things. This was an ongoing services retainer. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Steady increases in organic and direct YoY web traffic, website conversions and content engagementDescribe their project management. Did they deliver items on time? How did they respond to your needs?Every team I worked with was organized, responsive, detail oriented and had a wealth of knowledge of digital marketing best practices. Timelines were always clearly communicated and met with a consistent pace of execution.What was your primary form of communication with Volume Nine?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?In addition to the wealth of expertise the teams have, they're very supportive and enjoyable to work with; they understand the ebbs and flows of our industry. Everything was met with open mindedness, effective execution and flexibility.Are there any areas for improvement or something Volume Nine could have done differently?Can't think of anything; I wish I had a larger budget to engage in a deeper use of their expertise. I feel like our utilization of their teams only scratched the surface. --- #### SEO & PPC Management for Account Takeover Prevention Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: Volume Nine provides ongoing PPC and SEO services for an account takeover prevention company. The team manages the client's paid search media campaigns and has implemented Google Analytics 4 on their website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr Director of Marketing, Enzoic - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 27, 2023 **Feedback Summary**: Volume Nine's work has helped the client have proper tracking on their website and increased organic and paid leads. The team has shown impressive knowledge and human quality. Volume Nine is very attentive and willing to help, delivering work on time and being responsive through virtual meetings. ""I'm impressed with the quality of people and their knowledge."" **BACKGROUND** Please describe your company and position.I am the Sr Director of Marketing of EnzoicDescribe what your company does in a single sentence.Enzoic is focused on account takeover (ATO) prevention for employees and customers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Manage our paid search program **SOLUTION** How did you find Volume Nine?AMAWhy did you select Volume Nine over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Continually managing paid search and helping to optimize the website traffic. Implemented GA4. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Proper tracking on the website and lead generation from organic and paid search.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very attentive and always willing to help. Projects delivered on time without issues.What was your primary form of communication with Volume Nine?Virtual MeetingWhat did you find most impressive or unique about this company?I'm impressed with the quality of people and their knowledge.Are there any areas for improvement or something Volume Nine could have done differently?None. --- #### Organic SMM & SEO for Promotional Products Company **The Project** - Services: Content Marketing, Search Engine Optimization, Social Media Marketing - Project size: Confidential - Project length: Apr. 2022 - Ongoing **Project Summary**: Volume Nine supports the organic SMM efforts of a promotional products company. Additionally, they've optimized the client's website and written SEO content for blogs and social media posts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Content Manager, Myron Corp - Industry: Advertising & marketing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 7, 2023 **Feedback Summary**: Thanks to Volume Nine's work, the client has seen great results. Volume Nine's team is pleasurable to work with, and they work hard to help the client navigate all aspects of the project. Overall, they've done an outstanding job. ""It is a pleasure to work with this company."" **BACKGROUND** Please describe your company and position.I am the Content Manager of Myron CorpDescribe what your company does in a single sentence.Promotional Products **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Volume Nine to accomplish?Organic Social Media **SOLUTION** How did you find Volume Nine?Online SearchWhy did you select Volume Nine over others?Great culture fitCompany values alignedOtherHow many teammates from Volume Nine were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They had to craft an online social media presence and help optimize our website as well as create blogs for SEO **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Yes we had great resultsof high engagementDescribe their project management. Did they deliver items on time? How did they respond to your needs?It is a pleasure to work with this company - from great relationship managers to great work (SEO and Organic Social Media and Content).What was your primary form of communication with Volume Nine?Virtual MeetingWhat did you find most impressive or unique about this company?They go above and beyond for clients and help you navigate all aspects of the job.Are there any areas for improvement or something Volume Nine could have done differently?NA --- #### Facebook & Instagram Marketing for Marijuana Dispensary **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Feb. - Aug. 2021 **Project Summary**: Volume Nine was hired to conduct social media marketing activities for a marijuana dispensary. The goal was to expand the following base of the client's Instagram and Facebook page. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, The Pig N' Whistle - Industry: Legal Cannabis - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 23, 2021 **Feedback Summary**: Thanks to Volume Nine's SMM expertise, the client saw a 99% increase in engagement across Facebook within five months. They also generated 300 new followers on Instagram in that same span. The team communicated effectively and always adhered to the deadlines. They accepted sudden requests, too. ""They were very responsive to our requests for specific content."" **BACKGROUND** Please describe your company and your position there. I am the marketing manager for a marijuana dispensary located in Denver. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Volume Nine? We hired Volume Nine to grow our Instagram and Facebook following in the greater Denver area. **SOLUTION** How did you select this vendor and what were the deciding factors? We found them via google and their prices were competitive. Describe the project in detail and walk through the stages of the project. Volume 9 created brand awareness by posting on Facebook and Instagram 2-3 times a week, creating stories, and developing a unique brand aesthetic. How many resources from the vendor's team worked with you, and what were their positions? We worked with their digital marketing strategist and content director. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our Facebook engagements increased by 99% in July, our Instagram profile visits by 83% in July, received over 120 likes on introduction Instagram posts, increased followers by 300 using organic outbound engagement. How effective was the workflow between your team and theirs? They communicated very effectively and always met their deadlines. What did you find most impressive or unique about this company? They were very responsive to our requests for specific content. Are there any areas for improvement or something they could have done differently? Everything was great. --- ## Portfolio & Awards ### Bed Head by TIGI The following engagement was executed for Bed Head by TIGI: Full-Funnel Strategy Development  Optimizing Social Media Pages  Monthly Social Media Calendars - Facebook, Instagram & Pinterest Daily Boosting Posts, Amplification Campaign Creation & Management  Daily Community Engagement & Management (Inbound & Outbound) Monthly Reporting & Meetings  The goals of the engagement were: Build New Product Awareness & New Product Exposure  Increase Engagement Among Community & Target Audiences Drive Sales to Top Online Partners  Fuel Advocacy & Evangelism  Results of the initial engagement: +901% Increase in Facebook Impressions Over 275,000 Facebook Video Views 143,368 Total Engagements for a 4.1% Rate 0.58% CTR for an Average CPC of $0.75 for Ecommerce ### Volkswagen Worked with website team to provide Technical SEO recommendations as well as optimize content on a continual basis to ensure top ranking for VW.com in the SERPs. An example month of work might include: Keyword/Topic Opportunity Review - Establish Topic Universe (Full Range of Topics Currently Featured On-Site) Competitive Asset Analysis - Establish Additional Topics Covered by Competitors/Other Industry Sites Priority Asset Established (Existing Asset) - Based on initial findings, this will be establishing the first resource based on potential organic reach Creative Asset Applications - Specific plan of action for utilizing the existing asset and additional creative approaches to expand reach Organic Asset Promotion Strategy - Documented Strategy for Organic Promotion specific to This Resource Structured Data / Featured Snippet Review POV - Provide best practices for implementing structured data on-site as well as featured snippet optimization Content Optimization  - Optimize New Assets created by Booyah for organic promotion (i.e. title, alt text, transcripts, etc) Benchmark Reporting - Establish the baseline for organic traffic sources to measure growth Monthly Check-In Meeting/Email Support - Meeting is optional, but this also includes emails support for questions along the way       ### Asheville Adventure Company Asheville Adventure Company, the self-proclaimed “best dang guiding company in all of WNC,” offers exciting excursions like white water rafting trips and e-bike brewery crawls. Touting top-notch tour guides and unique experiences, they’re beloved by both Asheville locals and visitors alike.   When reaching out to Volume Nine, Asheville Adventure Company was ready to take its brand to the next level. They were specifically looking for ways to increase booking during high-capacity tours on non-weekends. Digital Marketing hadn’t been pieced together by an increasingly busy in-house team, So V9 got to work right away. In a little over a year, Volume Nine substantially lifted Asheville Adventure Company’s advertising return on ad spend (ROAS), doubled their CTR, and achieved a conversion rate 3x higher than their industry average.   Achievements included: Boosting ROAS by 429%  Doubling their CTR and achieving a new high of 12.44% Beating the industry average during the most competitive time of year with triple the conversion rate at 4.07%       ### Bobo's Oat Bars Bobo’s, when they first reached out to V9, was in need of doing a rebrand, relaunch, and redesign of their website. The idea for this was to make it so that their website would match the quality of their products. They didn’t like the copywriting on their old site, they wanted to rebrand, and they knew they needed help trying to help increase their sales. While the rebrand and redesign of the site were taking place, they knew they needed to support the operation of their site for optimal performance.  With our SEO site launch support, Bobo’s successfully launched their new site in 2018 and — unlike many eCommerce sites that undergo a site revamp — saw a marked increase in their traffic, rankings, and conversions. Traffic sessions to the site improved by 186% year over year and the newly launched blog brought in $1,630.57 of total revenue. Thanks to optimization and proper keyword analysis, 274 conversions were managed between Direct Conversions and Assisted Conversions — totaling $7,547.41 from the blogs and recipes section of the new site alone. Bobo’s has also achieved growth in ranking for all targeted keywords, helping them corner more of the market’s attention in search.  To help illustrate the growth in organic keywords, here is a chart from SEM Rush showing the increase in the number of ranking keywords for eatbobos.com over the last 2 years with a box indicating when the new site launched in July of 2018.    ### Dish TV To help drive traffic and new customers for DISH Network, we wrote over 200 blog posts on DISHTV.com that achieved top rankings, drove significant traffic, and new satellite TV customers.  ### Little Tikes The following was executed for Little Tikes: Blog Marketing - Our blog marketing team managed their entire editorial calendar for Little Tikes blog supplementing 4 additional blog posts to the blog content already being produced.   Social Media Management - Our social media team managed Facebook, Instagram, and Twitter Facebook Contest - A one-time promotion centered on a Giveaway that encouraged their social community to engage with the brand and also perform a requested action like sign up for the newsletter or follow on social media. Influencer Giveaway - Our team ran a contest on a third-party bloggers' website with a large following that built brand signals, drove awareness, and sent qualified traffic to the Little Tikes site.  ### Vitamin World Like many brands in the e-commerce space, Vitamin World wanted to increase brand awareness and exposure to social media while growing their followers to help with remarketing opportunities. But their efforts hadn’t gotten them the results they wanted, and they weren’t able to leverage their following to increase web traffic. To address their goals and influence people to actually visit Vitamin World’s website, V9’s team of social media experts got to work developing a strategy that focused on speaking directly to the audience they wanted to connect with — users who wanted to live a healthy lifestyle. To connect with this target persona, V9 immediately recognized four solutions to execute on: create and consistently post branded high-quality health and wellness lifestyle content, emphasize audience-segmented social ads, connect with influencers, and generate ideas for creative contests and giveaways.   ### Aspen Snowmass https://www.aspensnowmass.com/     ### Lands' End Outfitters Lands’ End came to Volume Nine with the primary goal of using social media to introduce Lands’ End Business Outfitters (LEBO) to qualified audiences as the trusted company to work with for branded apparel and corporate gifting. Their current social media efforts weren’t supporting the brand and their engagement and revenue goals, which they recognized as a missed opportunity for their B2B branch. The actual results for the first four months of LEBO’s campaign were quite impressive: Increased impressions on Instagram and Facebook from 16,000/monthly to over 1,250,000/monthly. Grew engagement (comments, likes, & interactions) significantly on all platforms: Facebook: 10,000/monthly (up from 500/monthly) Instagram: 7,500/monthly (up from 50/monthly) LinkedIn: 1,500/monthly (up from 800/monthly) Saw bottom-of-the-funnel activity as well: Sent over 6,000 visitors to the website from social media Doubled e-Commerce revenue from social media compared to the previous period Delivered more than 3x ROAS from the initial brand awareness campaign.       ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_colorado_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_social_media_marketing_company_colorado_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_content_marketing_company_denver_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_united_states_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_ecommerce_united_states.svg) ### Industry Recognitions - Top Digital Marketing Agency 2025 - Denver Biz Journal Fast Growing Companies - Inc 500 Fastest Growing Companies - Best of Colorado - Best in Graphic Design - ColoradoBiz Top 250 Private Companies - Web Excellence Award - Advertising & Marketing SEO - Web Excellence Award - Advertising & Marketing in - Web Excellence Award - Social Media Contests - PRSA 2020 Silver Pick - Bed Head Social Media - PRSA 2020 Gold Pick: Tuuci - Sustainable Shade - Colorado Companies to Watch Finalist - CO Biz Mag 25 Most Influential Young Professional ## Key Clients - Backcountry ## Packages ### Search Engine Optimization Packages Search algorithms change frequently. It’s not easy to pave your way in an ever-changing, increasingly search-based world. With Volume Nine, you’re always one step ahead — because we’re always on top of the latest trends and changes in SEO. We’re fluent in Google algorithms. We speak WordPress. We’re Shopify-savvy. And we know how to speak code. | Feature | Small ($2,500/month) | Medium ($3,750/month) | Large ($7,500/month) | |---------|---------|---------|---------| | Technical SEO Review | ✓ | ✓ | ✓ | | Keyword Research | ✓ | ✓ | ✓ | | SEO Page Optimizations | ✓ | ✓ | ✓ | | Monthly Blog Topic Ideas | ✓ | ✓ | ✓ | | Reporting | ✓ | ✓ | ✓ | | Content Marketing Strategy | — | ✓ | ✓ | | Blog Posts | 0 blog posts | 2 blog posts monthly | 4 blog posts monthly | | Additional Support | — | — | ✓ | --- ## About the Team ### Our Story We’re Volume Nine — Denver's top SEO agency & Denver's top social media agency. We’ve partnered with brands since 2007 to build sustainable revenue growth. Our experts combine SEO, paid ads, social, content, and data analysis to craft custom strategies. We prioritize measurable results, client collaboration, and technical rigor — as proven by multi-channel wins that include dramatic traffic, rankings, and social engagement gains for B2B, e-commerce, CPG, and enterprise clients. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 32 - Overall Review Rating: 5.0 Last Updated: 2026-06-24T09:13:10Z ### Business Entity - Business Entity Name: Volume 9, Inc - Source: Colorado Secretary of State - Jurisdiction of Formation: Colorado - Date of Formation: October 2, 2007 - Status: Active - Last Updated: December 7, 2024 - ID: 20071453643 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: December 7, 2024 ## Locations (1) ### Denver, CO (Headquarters) - 1312 17th St #942 - Denver, CO 80202 - United States - 16 - 20 employees - Phone: 303-955-5228 ## Connections - Be the Source (Be the Source) - Paul Rahn (Eco-Products) ## Contact Volume Nine [Send a message](https://clutch.co/profile/volume-nine) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/volume-9-inc/) - [Facebook](https://www.facebook.com/volume9inc) - [X](https://twitter.com/volumenine) - [Instagram](https://www.instagram.com/volume_nine/)