Turn Up Your Brand!

Bronze
VERIFIED

At Volume Nine, we’ve built a different kind of digital marketing agency. We create and manage custom digital marketing campaigns to help brands rise above the noise online so they can connect with their target audience. 

We do this by helping digital marketing teams with limited resources and real-world challenges to contend with, like internal politics, industry regulations, and major competition. 

 

How We Work 

We know our craft and are ready to tap in as our client’s go-to digital marketing expert. We make it work, regardless of challenges or roadblocks. We share our clients’ passion and we’re excited to grow their brand alongside them. We adapt to our clients so that we can operate as an extension of their team. We treat clients like family and we will take amazing care of them and their marketing dollars. 

 

V9 Vs The Industry   

We’ve created a new type of agency. We don’t deliver cookie-cutter packages, nor do we provide bloated custom campaigns. We treat our clients’ marketing as though it was our own. Our job is to deliver ROI by charging reasonable rates, building partnerships with clients, delivering great digital marketing services and always bringing innovative ideas to the table. 

 

Delivering Results

We drive amazing results because we have broken all the chains that once held us back from delivering value. We don’t believe in words like “out of scope” or “comfort zone,” and instead believe in doing what it takes for our clients, so they can bring prospects through their customer journey, regardless of the tactic or channel needed.

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2006
Show all +
Denver, CO
headquarters
  • 1660 S Albion St, #600
    Denver, CO 80222
    United States

Portfolio

Key clients: 

Backcountry Volkswagen Vitamin World Dillards Helen of Troy Lands' End Teleflora O'Reily Auto Parts Little Tikes Davita BreastCancer.org Aspen Snowmass

Working with Volume Nine?

Here is what a few of our clients have to say about working with Volume Nine.

Lands' End Outfitters Image

Lands' End Outfitters

Vitamin World Image

Vitamin World

Social Media Advertising on Facebook, Instagram, Twitter, YouTube, and Pinterest.

About Volume Nine

Volkswagen Image

Volkswagen

Bobo's Oat Bars Image

Bobo's Oat Bars

Reviews

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Social Media Marketing for Apparel Company

“We look at the results and can’t believe what we’re seeing in terms of growth.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

Volume Nine manages a large apparel company’s organic social media marketing. They create, post, and boost content on Facebook, Instagram, and LinkedIn. The scope of the work will likely expand to paid social.

The Reviewer
 
201-500 Employees
 
Dodgeville, Wisconsin
Senior Digital Art Director, Apparel Company
 
Verified
The Review
Feedback summary: 

Volume Nine’s work has boosted social conversions from zero to 22,000 and skyrocketed impressions, delivering outstanding month-over-month returns. Their high-quality content adheres to internal specifications and requires minimal edits. The team is reliable and strives to understand clients.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a digital senior art director for a large apparel company. I work on their business outfitter side.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Volume Nine?

Our team on the business division is very small, and for a while, we’ve been hoping to grow our social media bandwidth. Instead of hiring in-house, we decided to look for a company who could act as an extension of our team and focus entirely on social.

My company hired Volume Nine to create more brand awareness and reach within our organic social. We hoped to increase follower growth, engagement per post, and, ideally, conversion rates. Since we wanted organic and not paid social, our goal was to improve our PR through brand reach. 

SOLUTION

What was the scope of their involvement?

Volume Nine is currently managing our social media platforms for organic content. We asked them to look over our YouTube and Twitter accounts, but the solidified contract is just for Facebook, Instagram, and LinkedIn. We’ve done a lot of testing over the past year, and most of the spend is actually going toward two out of the three platforms, although we’re still posting on all three. They schedule automatic social media posts.

Volume Nine boosts posts, but they don’t do paid ads. I work very closely with the creative lead to make sure the creative is in line with the types of things we’re doing on a month-to-month basis. They write up the information that will go in the post and then match that to whatever creative I give them. 

We’re looking at expanding the scope of Volume Nine’s work; outside of social, their services include SEO, in-depth content for websites, and more. We’re also discussing having them take over our paid space.

What is the team composition?

When we began working with Volume Nine, Chuck (Founder, Volume Nine) and the project manager came on-site to walk us through everything, and then they came up with a strategy. Upon signing the contract, we had three people assigned as resources.

I typically communicate with 1–2 people: the account manager or the person responsible for posting content. When I send creative work, sometimes it’s easier to just go through that person posting the content.

How did you come to work with Volume Nine?

When I was at a previous job and my company needed SEO services, another agency recommended Volume Nine. I decided to hire them after having a quick phone call with Chuck; he was extremely knowledgeable. I asked a couple of poignant questions that only someone who really knows what they’re doing would be able to answer so quickly and efficiently. He was impressive.

How much have you invested with them?

Our monthly spend was $2,500, but we just increased that to $6,000. 

What is the status of this engagement?

We had our initial talks in May 2019 and then signed a six-month contract that was set to end in October. However, we signed a new contract with added spend, and we’re looking at what else they can do outside of social. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’d say 80% of the content that they write for us is ready to be posted right away; for the other 20%, we have a single phone call, and then they quickly and efficiently rewrite the content according to our exact specifications. 

Before engaging Volume Nine, we were getting almost zero conversions out of our social platforms. In July, they brought us up to 5,000 conversions; by September, our conversions for the month were 22,000. Our month-over-month return has been pretty outstanding, and that wasn’t even what they were focused on; they were prioritizing impressions, engagement, social, and strategy. Our impressions have gone up 3,000–4,000%. We look at the results and can’t believe what we’re seeing in terms of growth. 

How did Volume Nine perform from a project management standpoint?

They’re great. They must have some really good behind-the-scenes systems, because everybody always knows exactly what’s going on with all of the projects. They use their own system to schedule posts to be pushed out every day, which makes it very easy. If I send a quick email with a creative asset, they’re on top of it within thirty minutes. 

Every time we’ve approached them with a problem, they’ve hit it out of the park. We’re a small team, so it makes it a lot easier having a group we can count on.

What did you find most impressive about them?

You never quite know what you’re going to get in terms of creative content when working with an agency, but Volume Nine has really done their homework. They listen to what we’re asking them for and then have a conversation with us, which I think is what really makes them shine. They’ll let us know if they think we might be going astray or limiting our potential by doing things one way. They don’t say no, but they really make sure we’re not losing out on any opportunities by being on top of the things that are in the marketplace at the time. 

The piece that stands out for me is that we feel like they know our brand, company, and goals, and this doesn’t happen with most agencies. Volume Nine doesn’t try to use a blanket approach with all of their clients. They’re experts in different vertical industries, and that comes through in the content and support that they give us. 

Are there any areas they could improve?

So far, we’re extremely happy. I would just say that they could more proactively tell us about the other services that they offer. We’re just brushing the surface in terms of what we have them doing, and we’ve been so impressed that it would be nice to hear what else they could potentially do for us.

Any advice for potential customers?

Absolutely hire them. Whether you’re a small or large company, it’s daunting to hire an outside company, since you want to spend your money wisely. I’ve worked with Volume Nine at two different companies, and I’ve been impressed in both cases. They really make the spend worth it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Vacation Rental Company

“Anytime we have questions or need something handled pretty quickly, they’re on top of it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2017 - Ongoing
Project summary: 

Volume Nine managed digital marketing for a vacation rental company. This includes social media management, content creation, SEO efforts, and website tracking.

The Reviewer
 
201-500 Employees
 
Panama City Beach, Florida
Lauren Shaw
Marketing Manager, Resort Collection
 
Verified
The Review
Feedback summary: 

Conversion rates, social media followers, and website traffic have all increased. Volume Nine delivers results based on effective project management skills. Their team creates personal relationships to foster a good working relationship. They are responsive and adaptable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager at Resort Collection, a vacation rental and property management company in Panama City Beach, Florida.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Volume Nine?

We were looking to improve our SEO and digital marketing needs.

SOLUTION

What was the scope of their involvement?

Volume Nine provides all manner of digital marketing for us. They manage our social media accounts, namely Facebook and some Instagram. Their team is responsible for creating content for these accounts.

The Volume Nine team is also in charge of our organic content, ad management, and SEO. They keep track of our conversion and look out for anything that could be hurting our SEO value on the site. Additionally, they provide us with helpful tips for updates we could make to our meta descriptions or H1 and H2 tags.

What is the team composition?

We work with six members of the Volume Nine team and our main point of contact is Miranda ( Team Lead & Senior Digital Marketing Strategist, Volume Nine)

How did you come to work with Volume Nine?

They’re team actually reached out to us with a cold call to our marketing director. She scheduled a meeting with them and liked their presentation so much that we decided to sign on with them.

How much have you invested with them?

We invest about $6,000 a month.

What is the status of this engagement?

Our ongoing engagement with Volume Nine began in February 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our conversions have continues to increase since we first started using Volume Nine. Additionally, our social media presence has grown by the thousands and our website traffic is exponentially higher. 

We would definitely recommend that anyone looking to create a cohesive digital marketing and social media presence look to Volume Nine. They have fostered excellent relationships between our team and theirs. We’ve never felt more in tune or connected with another agency we’ve hired. I’m very happy with them.

How did Volume Nine perform from a project management standpoint?

Our teams primarily communicate through email. They’ve been excellent and very responsive. Their team really know what they’re doing regarding our account.

What did you find most impressive about them?

I’m always impressed by their responsiveness to our account. Anytime we have questions or need something handled pretty quickly, they’re on top of it. They usually have an answer for us or have it in their project lineup that day. We’re very happy with the relationship aspect of it.

Are there any areas they could improve?

There’s always room for improvements in any company, but they’ve been wonderful.

Do you have any advice for potential customers?

Give Volume Nine a shot. If digital marketing is something a company is interested in improving, they’re the company to use for sure.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing and Strategy for Passport Expediting Company

“When working together, it feels like they’re an extension of our team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2014 - Ongoing
Project summary: 

Volume Nine provides continued SEO, blog writing, and social media management for a passport services provider. They strategize quarterly on how to best appeal to a wide audience.

The Reviewer
 
2-9 Employees
 
Chicago, Illinois
Rob Lee
Co-Founder, Swift Passport Services
 
Verified
The Review
Feedback summary: 

Since applying their services online, traffic, engagement, and interactions across all platforms have consistently increased month-over-month. Targeted SEO keywords are also ranking higher as the partnership moves forward. The team achieves this by diligently customizing their content to the task.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Swift Passport Services. We help clients expedite United States passports and travel visas abroad to other countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Volume Nine?

We were looking for help with SEO, blog writing, and social media management.

SOLUTION

What was the scope of their involvement?

Over the course of our five-year relationship, Volume Nine manages our SEO content, writes monthly blog posts, and handles our Facebook and Instagram accounts. We provide them with specific topics in our field, and then they integrate those ideas into all of their work. Together, we strategize on these topics quarterly and come to an agreement on how we should best execute going forward.

What is the team composition?

My main point of contact was Ben (Director, Volume Nine), but there were several other professionals on his team, like a digital analytics lead, helping him complete tasks.

How did you come to work with Volume Nine?

We initially were referred to them in 2012 when we were searching for SEO assistance. Immediately, we got along well. They were very friendly and within our budget, so we hired them. 

How much have you invested with them?

We spend about $3,500 every month with them.

What is the status of this engagement?

We started working with them in April 2014, and our projects are ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since engaging with them, our blog views and interactions have increased every month. Same goes for social media engagement. In fact, they helped the blog become the major driving force of our website. We’re always satisfied with their content—it’s very unique to us.

Additionally, we are now listed on the first page of Google results for some of our designated SEO key phrases. Our standing there improves as we continue to work with them.

How did Volume Nine perform from a project management standpoint?

Overall, they’re really reliable and friendly. There was a continual stream of expectations and feedback between us. We reviewed all of their work monthly, and they were always on track.

What did you find most impressive about them?

 They are true professionals in their field, and I never had to worry about them. When working together, it feels like they’re an extension of our team. They’re friendly, offer great customer service, and personalize their work to us.

Are there any areas they could improve?

Their prices are a little high, but it’s reasonable considering the quality of their services. I have no real complaints.

Do you have any advice for potential customers?

Don’t be afraid to ask questions. Their team experienced, always answering questions quickly and thoroughly. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Analytics Setup for Small Hair Salon

“I collaborated with the CEO for the entirety of the project and she was great to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2018 - Ongoing
Project summary: 

Volume Nine set up Google Analytics for an existing site and provided input on how to most effectively use the tools to their advantage.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Designer, Hair Salon
 
Verified
The Review
Feedback summary: 

The client can now track metrics around their site/newsletter and set goals for growth accordingly. The Volume Nine team was very responsive and explained the process in an accessible way.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the in-house designer at a hair salon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Volume Nine?

We hired Volume Nine to track conversions and set goals for growth using Google Analytics.

What were your goals for this project?

We were looking for an expert opinion on how to most effectively leverage the services that Google Analytics offers.

SOLUTION

How did you select this vendor?

I was referred by a colleague who spoke very highly of them.

Describe the project in detail.

Volume Nine set up Google Analytics for our site and trained us on how to use the dashboard to our advantage. We’re now able to measure our progress and see the impact of different strategies in real time.

What was the team composition?

I collaborated with the CEO for the entirety of the project and she was great to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re now able to view site traffic, track our newsletter metrics, and set goals for growth.

How effective was the workflow between your team and theirs?

Their efficient workflow fostered a smooth process throughout the project.

What did you find most impressive about this company?

They always responded to our concerns in a timely manner. They were also always willing to explain the steps behind everything they were doing for us.

Are there any areas for improvement?

No, nothing comes to mind. I would love to work with them in the future.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Colorado
ID
20071453643
Date of Formation
Oct 2, 2007
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Oct 2, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
4
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
October 14, 2019