VisualPanda

BACKGROUND

Introduce your business and what you do there.

I founded a company called Windfall App, a small app for paying student loans. We have an American CTO, and the rest of our technology and design are outsourced.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VisualPanda?

We wanted VisualPanda to help with concept ideation and logo generation.

SOLUTION

What was the scope of their involvement?

They worked with us from ideation onwards, helping us throughout the whole design process. They built the wireframing of the app and supported us through development, updating the designs and themes while getting everything up and running.

What is the team composition?

There were three people on their side.

How did you come to work with VisualPanda?

I worked for a company that used them six years ago, so I had an existing relationship that I reengaged when I started on this app.

How much have you invested with them?

June 2019 is when I first began working with them, and the relationship is ongoing.

What is the status of this engagement?

I’ve spent around $15,000.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We worked very closely with them over three months, and they met all their weekly deliverables. They hit every deadline.

How did VisualPanda perform from a project management standpoint?

They perform very well at project management, keeping their team on task.

What did you find most impressive about them?

They’ve done a lot of work with American companies, and understand the American business environment. It takes no time to get them up to speed.

Are there any areas they could improve?

They could improve the daily visibility of the work. They provided great weekly updates, but it’d be nice to see the work on an ongoing basis.

Do you have any advice for potential customers?

Have a dedicated manager oversee things from your side.

BACKGROUND

Introduce your business and what you do there.

I’m the UX Lead of an online hotel comparison and booking platform. We offer price comparisons for different online travel agencies, allowing users to get an overview of prices for dates, locations, or specific hotels they’re interested in. Depending on what they choose, they can go to one of these websites or book the hotel with us, if we have offers for that hotel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VisualPanda?

We were in the process of redesigning our website and improving our brand. Mainly, we wanted VisualPanda to improve the style and look and feel of the website.

SOLUTION

What was the scope of their involvement?

They solely did web design: visual design services, some UX design.

What is the team composition?

We worked very intensively with Jacob, their founder, and Lydia, one of their visual designers. Every now and then we had the support of an illustrator from their team, Damien.

How did you come to work with VisualPanda?

Our head of strategy had already worked with them in the past with a different company. He was very happy with their performance so he recommended them for this project.

How much have you invested with them?

It goes up and down. There are months when we spend 60 hours in total on their side, and there are months where it can do down to 15 hours. It really depends on our timelines and roadmaps. In the beginning, it was more frequent, but it’s picking up again now that we’re starting a new project. They’re very flexible with that. Overall, we spend between €1,500–€5,000 ($1,640–$5,500 USD) per month.

What is the status of this engagement?

We started working together eight months ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we did the redesign, we ran an A/B test with the old one. Redesigns don’t typically don’t affect conversion, especially if it’s only a style redesign, and that was the case here. We didn’t do any other verification, whether it had any other impacts on customer experience.

How did VisualPanda perform from a project management standpoint?

They have a very structured method with their own tools. They also helped us onboard tools that could help us with our project management, making it possible for us to have multiple designers working on the same project by giving us version control of designs.

What did you find most impressive about them?

The first thing is flexibility. They really cater to our needs and timeline. In the periods where we need them to gear up, they immediately find a way to support us more intensively. When there’s less pressure, they scale down. They know how to utilize the different talents within their team and create availability based on what we need. That’s helpful for us because we can’t always predict what we’ll need. They really tap from their pool in an effective way.

Apart from that, they behave as if they’re a part of our team. They take responsibility and think with us. They don’t just work with us. They also have a critical voice, meaning they don’t just design what we tell them to. They also look at things from a different angle and bring value with their own thinking.

The other part is that, even though they’re remote, they’re very young and modern. They have all sorts of tools that make this way of working easy. Even though we’re in separate locations, the collaboration hasn’t suffered.

Are there any areas they could improve?

To be honest, I can’t think of anything. They’re doing their job well.

Do you have any advice for potential customers?

Involve them in the bigger picture. The more they know about the context, the better they’re able to think with you and solve problems. These are people who really want to understand what the problem is before they jump into solving it. Involving them in what’s going on—what you’re trying to achieve for the user—really helps lift the quality of the work. They’re not simply extra production hands.

BACKGROUND

Introduce your business and what you do there.

We’re a software development company that provides mobile and web development services with multiple clients all over the world.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VisualPanda?

They are an external provider for web and mobile design services. We do not have an internal design team, so we work with them on most of the projects that we run for our clients.

SOLUTION

What was the scope of their involvement?

They provide web and mobile design. Mostly it involved UI/UX design, wireframes, and flow charts and things like that. For marketing, they make pamphlets and small branding pieces of assets for marketing purposes. Sometimes, they provide discovery phase workshops for our clients.

What is the team composition?

We work with their entire company, which consists of around six people. They mostly concern themselves with design, but also dabble in business analysis.

How did you come to work with VisualPanda?

We originally started working together around seven years ago. Our CEO is a friend of VisualPanda’s CEO, so we were referred to them.

How much have you invested with them?

Typically a project is between 7k-20k and we estimate that we've spent approx. 700k on the projects over last 7 years.

What is the status of this engagement?

We started working together seven years ago and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In most cases, they’re intertwined in the development process. Thus, they’re not only designing the work at the beginning of the project, but they’re also working alongside the development team along the whole lifecycle of a product.

We measure the deliverables based on the plan they give us, and 95% of the time they are on time. They are very flexible and adaptable to urgent requests from clients.

How did VisualPanda perform from a project management standpoint?

When they work with us, they adjust their resources to the way we work. We never had any problems with that. We’re really happy that we’re working together. They’re very flexible and experienced. We never had any hiccups or challenges in our work.

What did you find most impressive about them?

Their ability to deliver on time—sometimes before the deadline—and their flexibility is the most impressive aspect of their work.

Are there any areas they could improve?

There’s nothing that comes to mind.

BACKGROUND

Please describe your company and position.

I am the R & D Manager of ATSER Systems

Describe what your company does in a single sentence.

Leading providers of large-scale construction management software solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VisualPanda to accomplish?

• Redesign web application screens

SOLUTION

How did you find VisualPanda?

Other

Why did you select VisualPanda over others?

High ratings

How many teammates from VisualPanda were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign entire application, 107 UIs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accepted re-design of all application pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on-time, in-budget, and were always readily available with meetings, emails, and Slack

What was your primary form of communication with VisualPanda?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

VisualPanda delivered a UI design that not only met our expectations but far exceeded them. Their deep industry knowledge, exceptional design skills, and unwavering professionalism were instrumental in the success of our project. We would highly recommend VisualPanda to any company seeking a reliable and talented design partner, particularly within the construction industry.

Are there any areas for improvement or something VisualPanda could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Founder & General Partner of a financial services company

Describe what your company does in a single sentence.

We are a global pre-seed fund.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VisualPanda to accomplish?

• Brand Identity
• Presentation Design
• Website Design and Development

SOLUTION

How did you find VisualPanda?

Referral

Why did you select VisualPanda over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from VisualPanda were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Visual Panda supported in creating a visual identity, logo, palette, font etc. Web design and development, and designed our presentation materials

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brand Guide Visual Identity: 

• Logo, 
• Font, 
• Palette 
• Presentation Materials 
• Website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were extremely professional. They communicated clearly and consistently and delivered superior results

What was your primary form of communication with VisualPanda?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Professionalism. 
• Clear communication. 
• Structured process.

Are there any areas for improvement or something VisualPanda could have done differently?

Nothing I can think of right now. I wouldn't change a thing.

BACKGROUND

Please describe your company and position.

I am the Product Designer of italist

Describe what your company does in a single sentence.

Luxury e-commerce marketplace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VisualPanda to accomplish?

• Design a native app for our ecommerce platform
• Design support on feature releases to achieve parity with web

SOLUTION

How did you find VisualPanda?

Other

Why did you select VisualPanda over others?

• Great culture fit
• Company values aligned

How many teammates from VisualPanda were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VisualPanda was brought on to design the native app experience for our luxury marketplace platform. They continued to stay on for design support on the app side for feature releases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

d

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VisualPanda crafted a unified and coherent design system, elevating our brand’s consistency. They delivered in a timely manner with prompt communication.

What was your primary form of communication with VisualPanda?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to a user-centered approach.

Are there any areas for improvement or something VisualPanda could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of an information technology company

Describe what your company does in a single sentence.

Curated marketplace for talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VisualPanda to accomplish?

• To improve our UX and visual design

SOLUTION

How did you find VisualPanda?

Referral

Why did you select VisualPanda over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of VisualPanda’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Alex from VisualPanda to handle UX/UI design for our various user-facing products and our internal admin tools. Key deliverables included a design system and on-demand feature designs as part of our ongoing product development process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased user activity across all of our core products
• Unified design across our products
• Higher revenue
• Faster feature releases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely responsive and always on time.

What was your primary form of communication with VisualPanda?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

We're impressed with their work's quality and fast turnaround time.

Are there any areas for improvement or something VisualPanda could have done differently?

N/A