Uvik Software

BACKGROUND

Please describe your company and position.

I am the Senior IT Project Management of Solopreneur

Describe what your company does in a single sentence.

Developing cutting-edge AI-driven applications and automation solutions, streamlining business operations and driving innovation across industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UVIK Software to accomplish?

• We hired UVIK to develop and implement an AI-powered chatbot

SOLUTION

How did you find UVIK Software?

Referral

Why did you select UVIK Software over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from UVIK Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Phase 1: AI Consulting Activities: gathering requirements, feasibility analysis, chatbot design & user journey mapping, roadmapping & resource estimation. 
• Phase 2: AI Chatbot Implementation Activities: data collection and training, chatbot development, testing and refinement, deployment and integration, training and documentation. 

Key Deliverables:

• Functional AI-powered chatbot 
• Detailed chatbot design document 
• Training materials for the team 
• Technical documentation”

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we implemented the AI chatbot developed by UVIK Software, we've observed significant improvements in several key areas:

• Positive user feedback about the chatbot's helpfulness and ease of use.
• Increased efficiency for our customer service team by allowing them to focus on more complex inquiries.
• Improved lead generation and qualification.
• Reduced customer service workload

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UVIK utilized Agile project management, fostering clear communication via regular meetings and reports. Deliverables arrived mostly on time and met specifications. Their team was flexible and incorporated our feedback

What was your primary form of communication with UVIK Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of AI technologies and their ability to translate them into practical solutions was truly impressive. They weren't just developers; they were strategic partners who helped us choose the right AI approach for our chatbot and ensure it effectively addressed our business needs

Are there any areas for improvement or something UVIK Software could have done differently?

While communication was excellent throughout the project, perhaps having an even more detailed breakdown of specific development milestones in the initial project plan could have provided further clarity on timelines for complex functionalities

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Community Connect Labs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UVIK Software?

We needed engineering talent with experience with Python and React. We use an open source platform called Prowl with RapidAPI. It’s an older version and we were updating to a newer version with a React frontend. We needed another developer who could focus on Python on the new platform.

SOLUTION

What was the scope of their involvement?

We provided wireframes and had specifications, bug reports, and tickets. This developer shadowed our engineer for about a week before we started giving them their own tasks. They were able to get up and running very quickly.

What is the team composition?

 I worked with a senior engineer and a project manager.

How did you come to work with UVIK Software?

I had a list of 20–30 Python developer, and I selected them from that list. We looked at several different vendors who provide consultants in Python and React. We went through a lot of different contractors and did an HR evaluation.

How much have you invested with them?

We spent over $20,000.

What is the status of this engagement?

We started working with them in February 2020 and our work in ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project is ongoing, and we measure success based on continuous delivery and being productive on a regular basis.

How did UVIK Software perform from a project management standpoint?

We have a team of engineers and have an ongoing project board in Asana, we use an agile process, and have everything ticketed and tracked in a system. So bringing on UVIK Software was very easy. We use Slack, Google Meet, and Asana to communicate.

What did you find most impressive about them?

They have competent, quality engineers.

Are there any areas they could improve?

They could always give me a lower price, but there isn’t really anything I think they need to improve.  

Do you have any advice for potential customers?

Like any other partnership, communication is key.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Drakontas LLC, a software company specializing in applications for public safety and emergency management markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UVIK Software?

We initially hired UVIK Software to bolster our technical talent pool with backend developers. Later, we added frontend specialists to work on mobile development.

SOLUTION

What was the scope of their involvement?

Internal stakeholders explain their ideal product, and the team is responsible for technical implementation. So far, they’ve developed core features inside our product line, taking ownership of new capabilities that we’ve built on the mobile side. They work in a client-server infrastructure, with programmers working on our backend application server and Match Server technologies.

The team uses a Django Stack on Linux for backend development. On the frontend, developers add capabilities and feature sets to a React Native framework for both Android and iOS platforms.

What is the team composition?

We had seven points of contact at UVIK Software, including managers and developers.

How did you come to work with UVIK Software?

Paul (Managing Partner, UVIK Software) reached out to me on LinkedIn, and he introduced me to two of his backend developers. I was so impressed with the professionals that I ended up hiring them both. 

How much have you invested with them?

We’ve invested around $175,000 annually, so far.

What is the status of this engagement?

We started working together in November 2017, and it’s an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been deployed in mission-critical environments. We've been extremely satisfied with the results of their work.

How did UVIK Software perform from a project management standpoint?

The team is completely self-sufficient, and I haven’t needed to dedicate anyone to oversee them. They’ve become a mirror team to my developers in the US.

We communicate via Slack and Skype, meeting at least once-per-day to go over progress reports. They’re extremely responsive to feature requests, always finding the right specialist to work on a project. They’re always available for collaboration, and they offer valuable suggestions.

What did you find most impressive about them?

Disciplined and tenacious, the team has an excellent work ethic. Their ego never gets in the way of producing quality results. There has been no conflict whatsoever.

Are there any areas they could improve?

If anything, they could be more assertive about bringing forth project initiative ideas. They are excellent order takers, but I’d like to see more creative input. That would increase their value proposition even more.

Do you have any advice for potential customers?

Future clients should be direct when communicating concrete goals. The team will put immense effort toward fulfilling those requirements. They are valuable employees, and clients should treat them as such.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an agency that does web development for organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UVIK Software? 

We wanted to create an ERP system to keep track of our finances and invoicing, as well as to automate some of our business processes.

SOLUTION

What was the scope of their involvement? 

We decided to go with Python Django when deciding how to build the backend of our platform. We hired UVIK Software to provide Python Django developers. It turns out that they also have frontend engineers, so we hired them to work in Angular 2 for the frontend. They’ll continue to provide support going forward because the ERP system needs constant development. There are additional features that we want to add in the future.

What is the team composition? 

We've hired two backend Python Django engineers and one frontend Angular 2 engineer. 

How did you come to work with UVIK Software? 

A friend who used to work with UVIK Software referred them to me.

How much have you invested with them?

We’ve spent around $80,000, but that number will continue to grow.

What is the status of this engagement?

We started working together a year and a half ago, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We're happy with their work. We've already cut some accounting expenses by using the ERP platform. The system has modules for finances, invoicing, and resource tracking. Automating those processes results in cutting costs. UVIK Software also created a cool dashboard so we can see the overall financial status of the organization. It's very important for me as a CEO to track all that information. Being able to see it online via the dashboard is so convenient. 

How did UVIK Software perform from a project management standpoint? 

UVIK Software is good at hitting deadlines, so the delivery is excellent. We're managing the project ourselves, but we’re in frequent communication with their developers. It’s important that the communication is smooth, and it’s really been perfect so far. 

What did you find most impressive about them? 

We didn’t want to hire good developers but rather exceptional ones. UVIK Software are rock stars. That's what differentiates them from other teams. We work in software development and see many good developers but few exceptional ones. 

Are there any areas they could improve?

No, it’s been great. We have a good feeling when we work with them. They have an internal program of resource development, so they're constantly growing and getting better. 

Do you have any advice for potential customers? 

I’d suggest them to anyone looking for rock star developers. They have the expertise and great communication. 

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Akurateco

Describe what your company does in a single sentence.

Akurateco is a payment software provider for PSPs, banks, and enterprise merchants

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uvik Software to accomplish?

• We hired Uvik Software to help us add an AI-powered document analysis capability to our existing SaaS product. The goal was not to build a demo or an experimental feature, but to ship something reliable enough for real customer use. More specifically, we needed a team that could integrate the AI layer into our existing Python backend, improve the speed of document processing, reduce the amount of manual review our users had to do, and make sure the cost of running the feature would stay under control in production.

SOLUTION

How did you find Uvik Software?

Social Networks

Why did you select Uvik Software over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Uvik Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on integrating an AI-driven document analysis workflow into our existing SaaS platform. We already had an internal prototype, but it was too expensive, not reliable enough, and wasn’t designed for production traffic. Uvik Software came in and built the production-ready version of the feature. They designed the integration layer in our backend, implemented model routing and fallback logic, added caching and batching where it made sense, and set up monitoring around latency, cost, and output quality. They also made sure the feature worked well within our existing Python architecture rather than feeling like a separate experimental add-on. The key deliverables were a production-ready AI document analysis service, backend APIs for integrating it into the product, monitoring and alerting for runtime performance, cost controls, and a more stable processing workflow that our internal team could continue to support after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feature was delivered to production in about 14 weeks, which was an important milestone for us in itself. After launch, we saw a meaningful improvement in both operational efficiency and product performance. Manual document review time dropped by 62%, customer activation improved by 28%, and average processing latency came in at 2.1 seconds per document, which kept us below our target threshold. Compared to our earlier internal prototype, API cost per document was reduced by 74%. The feature is now handling over 4,000 documents per day with 99.3% uptime, and support tickets related to document processing decreased by 41%. Those were the clearest indicators that this had become a viable production feature rather than just an interesting experiment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid throughout the engagement. The team was organized, responsive, and generally very clear about priorities, tradeoffs, and what was happening next. They delivered the main milestones on time and were good at adjusting when we needed to refine requirements or look more closely at edge cases. What I appreciated most was that they didn’t just say yes to everything blindly. When there were tradeoffs between quality, latency, and cost, they were willing to explain the implications and recommend the most practical approach. Communication was consistent, and they integrated well with our internal team rather than operating as a separate vendor silo.

What was your primary form of communication with Uvik Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their engineering discipline around AI work. A lot of teams can build something that looks good in a demo. Uvik Software focused on making the feature actually work in production. They paid attention to the parts that usually determine whether an AI feature succeeds or fails after launch: observability, fallback logic, runtime cost, system behavior under load, and how the feature fits into an existing backend. That made a big difference for us. I’d also say they brought a very pragmatic mindset. They were not trying to overcomplicate the solution or push unnecessary experimentation. They were focused on shipping something useful, stable, and economically viable.

Are there any areas for improvement or something Uvik Software could have done differently?

Overall, the engagement went very well. If I had to point to one area for improvement, I would say it would have been helpful to expand the edge-case evaluation set a bit earlier in the project. To their credit, once we raised that point, they responded quickly and built a stronger benchmarking and evaluation framework around those cases. So it was less a major issue and more something we refined together as the project progressed.

BACKGROUND

Please describe your company and position.

I am the Head of PR of Calljmp

Describe what your company does in a single sentence.

Calljmp is an Agentic backend for AI features inside your product

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uvik Software to accomplish?

• We hired Uvik Software to quickly add senior Python engineering capacity to our product organization without the long hiring cycle and management overhead of local recruiting. Our goal was to bring in engineers who could embed directly into our existing product squads, contribute production-ready backend work from the first sprint, and help us accelerate roadmap delivery for our B2B SaaS platform. We specifically needed senior-level Python expertise, strong product engineering judgment, and people who could work as a true extension of our in-house team.

SOLUTION

How did you find Uvik Software?

Social networks

Why did you select Uvik Software over others?

We chose Uvik for senior Python engineers, fast staffing, and seamless team integration.

How many teammates from Uvik Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Uvik Software embedded senior Python engineers into our core product squads to expand our backend development capacity. The engagement was designed as a team extension model, not a standalone outsourced project. Their engineers joined our daily standups, sprint planning, retrospectives, architecture discussions, and GitHub review process, and worked inside our existing Jira, Slack, and engineering workflows. 

The scope included backend development in Python, contribution to roadmap features, participation in technical design and architecture decisions, performance and database optimization, and delivery of production-ready code with minimal oversight. Key deliverables included shipping backend functionality for our SaaS platform, reducing performance bottlenecks, improving engineering throughput, and helping us deliver a major product release faster than originally planned.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement produced clear, measurable improvements in both execution speed and delivery outcomes. Within the first quarter, sprint throughput increased by 35%, roadmap backlog age dropped by 40%, and we shipped a major platform release six weeks ahead of plan. The defect rate on new features decreased by 28% compared with the prior quarter. Another strong indicator was ramp-up speed: Uvik Software’s engineers reached their first production pull requests in about 10 days, which was significantly faster than our typical in-house onboarding timeline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very strong because Uvik Software’s engineers integrated directly into our existing operating rhythm instead of requiring a separate management layer. They communicated clearly, surfaced blockers early, participated actively in sprint ceremonies, and aligned well with our internal engineering leads. Deliverables were consistently completed on time, and they were highly responsive to our needs, whether that meant adjusting priorities, handling urgent roadmap items, or improving how they documented technical decisions. Overall, the engagement required very little coordination overhead from our side.

What was your primary form of communication with Uvik Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect is their combination of technical seniority, autonomy, and product judgment. Uvik Software’s engineers did not need hand-holding; they integrated quickly, owned deliverables, contributed to architecture discussions, and proactively identified ways to improve the system. They felt like experienced internal product engineers rather than external contractors. That low-overhead seniority and ability to create value beyond assigned tasks was what made the partnership stand out.

Are there any areas for improvement or something Uvik Software could have done differently?

Overall, the engagement was very strong. The only minor issue was a short adjustment period around how architectural decisions were documented and communicated in our internal process. We raised it once, and they adapted quickly, so it did not become a recurring problem. Outside of that, there were no major concerns.

BACKGROUND

Introduce your business and what you do there.

I’m a talent manager at  an outstaffing provider of tech IT talents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UVIK Software to accomplish for your IT talent outstaffing needs?

We hired UVIK Software to achieve our specific business and technical objectives and to ensure we find the best candidates aligned with our requirements.

SOLUTION

Can you describe the scope of work UVIK Software handled for your company?

UVIK Software is responsible for giving us the most suitable candidates.

What is the team composition?

We work with one teammate from UVIK Software.

How did you come to work with UVIK Software?

We found UVIK Software through a referral. We chose them over other outstaffing providers because they were close to our geographic location, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with UVIK Software in September 2024, and our engagement is ongoing.

How do you communicate with them?

We use virtual meetings, emails, and messaging apps to communicate with UVIK Software.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

UVIK Software always delivers fast and high-quality work.

How did UVIK Software perform from a project management standpoint?

UVIK Software delivers on time.

What did you find most impressive or unique about them?

UVIK Software's fast and high-quality work is impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the HR Director of Sloboda Studio

Describe what your company does in a single sentence.

Sloboda exists as a reliable technology partner, helping Western companies build efficient and competitive software.

The company specializes in full-cycle development—from concept to final product—with a strong focus on ethical projects and optimizing client resources.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UVIK Software to accomplish?

• Reliable resources

SOLUTION

How did you find UVIK Software?

Online Search

Why did you select UVIK Software over others?

• Pricing fit our budget
• Good value for cost

How many teammates from UVIK Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Uvik supported us with software development and technical expertise. The scope included backend development, system improvements, and collaboration with our internal team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reliable Management: We maintained a 100% milestone completion rate, ensuring all deliverables were submitted on schedule.

Development Quality: The codebase demonstrates high stability, evidenced by a minimal bug-to-feature ratio and high test coverage. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We maintained a 100% milestone completion rate, ensuring all deliverables were submitted on schedule

What was your primary form of communication with UVIK Software?

Email or Messaging App

What did you find most impressive or unique about this company?

Clear communication, strong technical skills, and a proactive approach. The team took ownership of tasks and suggested improvements when needed.

Are there any areas for improvement or something UVIK Software could have done differently?

No major issues. The collaboration was smooth and efficient.

BACKGROUND

Please describe your company and position.

I am the Manager of Expert Minds

Describe what your company does in a single sentence.

Expert Minds connects top-tier specialists with leading companies, providing tailored talent solutions to meet project and business needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UVIK Software to accomplish?

UVIK Software provided software development services, including implementation of agreed features, collaboration with stakeholders, and delivery of project components aligned with requirements and timelines.

SOLUTION

How did you find UVIK Software?

Online Search

Why did you select UVIK Software over others?

Pricing fit our budget

How many teammates from UVIK Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main deliverables included implemented application features, stable and well-structured code, and ongoing support during development and refinement phases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project progressed smoothly and met planned milestones. UVIK Software’s contribution helped improve development efficiency and ensured consistent, on-time delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized and transparent. UVIK Software delivered on time and maintained regular, clear communication throughout the engagement.

What was your primary form of communication with UVIK Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were particularly impressed by their professionalism, flexibility, and ability to integrate quickly into the project workflow.

Are there any areas for improvement or something UVIK Software could have done differently?

There were no major areas for improvement. The collaboration was smooth, and any minor adjustments were handled promptly.